Acer Aspire 1710 Series Service Manual Download Page 80

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Aspire 1710

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure

If the voltage is not correct, replace the power adapter.

If the voltage is within the range, do the following:

Replace the System board.

If the problem is not corrected, see “Undetermined Problems” on page 81.

If the voltage is not correct, go to the next step.

NOTE:

An audible noise from the power adapter does not always indicate a defect.

If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.

If the operational charge does not work, see “Check the Battery Pack” on page 72.

Pin 1: +19 to +20.5V
Pin 2: 0V, Ground

Summary of Contents for Aspire 1710 Series

Page 1: ...uide Project Code A15 Please note that Aspire 1710 has the same housing with Aspire 1700 And this model will not have service CD Please refer to Aspire 1700 service CD Part No VD A08V7 001 for disassembling mpeg files PRINTED IN TAIWAN ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 1710 service guide Date Chapter Updates ...

Page 3: ...essed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessar...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed...

Page 6: ...VI ...

Page 7: ...he BIOS Utility 33 Info 34 Main 35 Advanced 37 Security 38 Boot 42 Exit 43 BIOS Flash Utility 44 Chapter 3 Machine Disassembly and Replacement 46 General Information 47 Before You Begin 47 Disassembly Procedure Flowchart 48 Disassembling 51 Remove the battery 51 Remove the HDD module 51 Remove the combo drive 51 Remove the thermal module 52 Remove CPU 52 Remove the memory 52 Remove VGA card 52 Det...

Page 8: ...Combo Module 66 Chapter 4 Troubleshooting 68 System Check Procedures 69 External Diskette Drive Check 69 External CD ROM Drive Check 69 Keyboard or Auxiliary Input Device Check 69 Memory check 70 Power System Check 70 Touchpad Check 72 Power On Self Test POST Error Message 73 Index of Error Messages 74 Index of Symptom to FRU Error Message 77 Intermittent Problems 80 Undetermined Problems 81 Chapt...

Page 9: ...IX Table of Contents ...

Page 10: ... T Two stereo speakers one sub woofer T 17 Desktop SXGA LCD 1280x1024 16M colors Connectivity T Modem Software Modem V 92 56Kbps MDC T 10 100 1000 Mbps Gigabit Ethernet LAN T Optional Mini PCI 802 11g or 802 11 a g T One switch to enable or disable wireless function T Keyboard and pointing device T Four universal serial but UBS ports 2 0 T Two IEEE 1394 ports T Bluetooth ready manufacturing option...

Page 11: ...on T Simultaneous LCD and CRT display T Dual independent display support T Hardware 3D graphic engine Audio T 16 bit stereo audio AC 97 T Two built in stereo speakers T Audio ports for microphone in and headphones Human centric design and ergonomics T All in one design incorporating hard drive optical drive and floppy disk drive T Rugged and space saving T Full size desktop keyboard T No need to t...

Page 12: ... NV 36M series 64M 128M AGP card as an option This provides a robust solution while enabling high quality video output Simultaneous display Your computer s large display combined with its multimedia capabilities makes it ideally suited to delivering presentations You can also connect an external monitor or projector and then choose to use the computer s LCD panel only the external device only or t...

Page 13: ...PRIMARY IDE LCD Panel 1 LCD ID0 SB PANEL_ID0 LCD ID2 SB PANEL_ID2 17 SXGA 1 1 1 15 XGA 0 1 LCD ID1 SB PANEL_ID1 D 2 1394 AD18 MINI PCI AD19 3 E F 0 B LAN AD16 LVDS Panel A C N A AGP N A VIN PAGE 28 PAGE 22 SYSTEM POWER 1 5V VCCRTC 5V_HDD DDR_VTT 3V_591 VCC2 5_M VAD RTC 3V S5 PAGE 33 12V_HDD 5V_HDD PAGE 32 POWER CORE 2 5VSUS DDR_VTT 3VSUS Power PAGE 32 BATTERY ACIN VA2 PAGE 34 5VSUS POWER DISCHARGE...

Page 14: ...Chapter 1 5 Board Layout Top View ...

Page 15: ...ector 5 COM1 Port 20 VGA Board Connector 6 VGA Port 21 Battery Connector 7 S Video Port 22 RTC Battery Connector 8 Modem Connector 23 PCI Board Connector 9 MDC Connector 24 HDD Connector 11 USB Port 25 CD DVD ROM Module Connector 12 DC In Connector 26 HDD Power Connector 13 CPU Socket 27 DDR RAM Socket 1 14 USB Port 28 DDR RAM Socket 2 15 1394 Connector ...

Page 16: ...Chapter 1 7 Bottom View 1 Audio DJ FFC Connector 2 Keyboard Connector 3 Speaker Connector 4 LED Board FFC Connector 5 FDD FFC Connector 6 Touchpad FFC Connector ...

Page 17: ...ns scroll key Right and left buttons that provide the same functions as buttons on a computer mouse The scroll key scrolls the contents of a window up and down 6 Audio DJ controls and indicator Buttons and indicators for the Audio DJ function 7 Palm rest Provides a comfortable platform for your hands when typing on the keyboard 8 Launch keys 1 switch button for wired wireless LAN or Bluetooth opti...

Page 18: ...w Item Description 1 Speakers Left and right speakers deliver stereo audio output 2 Wireless communication indicator Lights when the Wireless LAN or Bluetooth capability is enabled 3 Power indicator Lights when the computer is on ...

Page 19: ...g read 3 Optical drive eject button Press the eject button to remove a disc from the optical drive 4 Optical drive emergency eject hole Used to eject an optical disc when the computer is turned off 5 Left latch Locks and release the lid one on the right and one on the left 6 Floppy drive Card reader Accepts a 3 5 inch floppy disk or a 6 in 1 card reader optional 7 PC card eject button Press the ej...

Page 20: ...nnects to audio line out devices e g speakers headphones 3 Line in Mic in jack Accepts audio line in devices e g audio CD player stereo walkman Selection is through the OS Windows mixer 4 IEEE 1394 port Connects to an IEEE 1394 device 5 IEEE 1394 port Connects to an IEEE 1394 device 6 Two USB ports Connects USB 2 0 devices 7 DC in jack Connects the AC adapter ...

Page 21: ...vision or display device with S video input 4 External display port Connects an external VGA display devices monitor 5 COM port Connects to other serial interface devices 6 Network jack Connects to an Ethernet 10 100 1000 based network 7 Parallel port Connects a parallel device such as a printer 8 PS2 port Connects to a PS2 mouse 9 Kensington lock slot Attaches a security connector ...

Page 22: ...Chapter 1 13 Bottom Panel Item Description 1 Battery cover Protects the battery bay 2 Sub woofer Enhances the audio quality 3 Ventilation slots Enable the computer to stay cool even after prolonged use ...

Page 23: ... following status information Icon Function Description 1 Hard Disk Drive Activity Lights when the hard disk drive is active 2 Battery Charge Green the AC adapter is connected and the battery is fully charged Amber the AC adapter is connected and the battery is charging Off the AC adapter is not connected or the battery is not installed 3 Caps Lock Activity Lights when Caps Lock is activated 4 Num...

Page 24: ...nction Description 1 Power Mode Steady green the computer is on even if the display is turned off Steady orange the computer is in standby mode Off the computer is turned off or in the hibernation mode 2 InviLink Indicator Indicates status of wireless or Bluetooth optional communications Orange WLAN Blue Bluetooth ...

Page 25: ...keyboard to the external keyboard or keypad Lock key Description Caps Lock When is on all alphabetic characters typed are in uppercase Toggle on and off by pressing the Caps Lock key on the left side of the keyboard Num Lock Fn F11 When is on the embedded numeric keypad can be used Toggle on and off by pressing the Num Lock Key Scroll Lock Fn F12 When is on the screen toggles up or down one line a...

Page 26: ...ombinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j M Undoes Minimize All R Displays the Run dialog box Application key This key has the same effect as clicking the right mouse button it opens the application s context menu ...

Page 27: ...ia the advanced section of the Power Management Properties in the Windows Control Panel Fn p Display toggle Switches display output between the system LCD an external monitor and both the sytem LCD and external monitor Note UMA sku should use Ctrl Alt F1 Intel international hot key when LCD monitor is hot plugged Fn q Screen blank Turns the LCD backlight off to save power press any key to resume F...

Page 28: ...aracter First hold down the Alt Gr key and then press the Euro key Keyboard ergonomics The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard The ergonomic design enables you to adopt a relaxed yet very efficienct typing style ...

Page 29: ...hpad to control the movement of the cursor Tap the touchpad to perform selection and execution functions T Press the left 1 and right 3 click buttons to perform selection and execution functions just as you would use the buttons on a computer mouse T Use the scroll key 2 to scroll through long documents and web pages Press the top of the key to scroll up and the bottom to scroll down Function Left...

Page 30: ...tooth key 2 is to launch the E mail application and key 3 is used to launch the internet browser Keys 4 and 5 start the Launch Manager application All five launch keys can be set by the user To set the launch keys run the Acer Manager Launch key Icon Description InviLink Enable or disables wireless or Bluetooth optional connectivity E mail Launch your E mail application Web browser Launches your I...

Page 31: ...Prescott Processor at 2 6GHz to 3 4GHz or higher CPU package To 3 40GHz mPGA 478 CPU core voltage Base on processor speed FSB VCCID value CPU I O voltage Base on processor speed FSB VCCID value BIOS Item Specification BIOS vendor Phoenix BIOS BIOS Version 3A02 BIOS ROM type Flash ROM BIOS ROM size 1024KB BIOS package 32 Pin PLCC Supported protocols ACPI 2 0 if available at least 1 0b SMBIOS 2 3 PC...

Page 32: ...y module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 256MB 0MB 256MB 0MB 256MB 256MB 256MB 256MB 512MB 0MB 512MB 512MB 512MB 128MB 640MB 256MB 512MB 768MB 512MB 256MB 768MB 512MB 512MB 1024MB 0MB 512MB 512MB 1024MB 0MB 1024MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 0MB 1024MB 1024MB 25...

Page 33: ...ed RPM 300 360 300 Read write heads 2 Encoding method MFM Power Requirement Input Voltage V 5V Hard Disk Drive Interface Item Specification Vendor Model Name SEAGATE U9 ST380012A Capacity MB 80000 Bytes per sector 512 Logical heads 16 Logical sectors 63 Drive Format Logical cylinders 16383 Physical read write heads 2 Disks 1 Spindle speed RPM 5400RPM Performance Specifications Buffer size 1MB Inte...

Page 34: ...dom 1 CAV mode 110 msec typical 150 msec average max Full Stroke 2 CAV mode 200 msec typical 260 msec average max DVD 5 Random 4 120 msec typical 160 msec average max Full Stroke 5 270 msec typical 350 msec average max DVD 9 Random 7 150 msec typical 200 msec average max Full Stroke 8 340 msec typical 450 msec average max DVD RAM 2 6G Random 7 200 msec typical 300 msec average max Full Stroke 8 30...

Page 35: ...on Transfer rate KB sec Read Sustained DVD ROM MAX 8X CAV MAX 10800 KB sec CD ROM MAX 24X CAV MAX 3600 KB sec Write CD R 4X 8X CLV Max 16X MAX 24X ZCLV CD RW 4X CLV HS RW 4X 8X 10X CLV ATAPI Interface PIO mode 16 6 MB sec PIO Mode 4 DMA mode 16 6 MB sec Multi word mode 2 Ultra DMA mode 33 3MB sec Ultra DMA mode 2 Buffer rate 2MB Access time DVD ROM 180 ms typ 1 3 stroke CD ROM 130 ms typ 1 3 strok...

Page 36: ...X AGP Accelerated Graphic Port Bus Maximum resolution LCD 1024 x768 32bit colors Maximum resolution CRT 1024x768 32 bit colors 1280x1024 32 bit colors 1600x1200 32 bit colors Video Memory Item Specification Fixed or upgradeable Fixed share the system memory Video memory size 32MB Parallel Port Item Specification Parallel port controller NS PC87391 Number of parallel port 1 Location Rear side Conne...

Page 37: ... Keyboard Item Specification Keyboard controller NS LPC keyboard controller PC87591 Keyboard vendor model name Sunrex Total number of keypads 103 key Windows 95 keys Yes Internal external keyboard work simultaneously Yes Battery Item Specification Vendor model name SIMPLO Battery Type Li ION Pack capacity 6600mAH Cell voltage 3 8V Number of battery cell 12 Package configuration 4S3P Package voltag...

Page 38: ...0 240Vac input AC voltage Maximum input current 2 5A Max at 180W load and 100Vac input voltage Rated frequency Hz 50 or 60 Frequency variation range Hz 47 63 Input voltage range 90 264Vac Inrush current limit cold start 100A max at 115Vac and 200A max at 240Vac Efficiency 84 min at normal Min input voltage maximum load and measured at the end of DC cable Output Ratings CV mode DC output voltage 19...

Page 39: ...The Sleep indicator lights up Hibernation Mode Enter Hibernation Mode suspend to HDD when 1 Hibernation hot key is pressed and system is ready to enter Hibernation mode 2 System Hibernation timer expires and system is ready to enter Hibernation mode T All power shuts off Display Standby Mode Keyboard built in touchpad and an external PS 2 pointing device are idle for a specified period T The displ...

Page 40: ...Chapter 1 31 ...

Page 41: ...tility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BI...

Page 42: ...d this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters ar...

Page 43: ...Chapter 2 34 Info Parameter Description Floppy Disk Drive Shows floppy drive type informaiton Serial Number This field displays the serial number of this unit UUID Number UUID 32bytes ...

Page 44: ...n displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters NOTE The screen above is for reference only Actual values may differ ...

Page 45: ...emory Shows the VGA memory size Fast Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connect...

Page 46: ...sabled Disabled Auto Parallel Port Enables disables or auto detects the parallel port Enabled Disabled Auto Mode Sets the operation mode of the parallel port ECP EPP Normal or Bi directional Base I O address Sets the I O address of the parallel port 378h 278h 3BCH Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mo...

Page 47: ...Chapter 2 38 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use ...

Page 48: ...ess u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Pres...

Page 49: ...e BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets t...

Page 50: ... current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 51: ...2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 52: ...the parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 53: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 54: ...45 Aspire 1710 ...

Page 55: ...book computer for maintenance and troubleshooting To disassemble the computer you need the following tools T An ESD mat T A Philips screw driver T A tweezers T Hex screw driver NOTE Use an ESD wristband to avoid the risk of electronic discharge Chapter 3 Machine Disassembly and Replacement ...

Page 56: ...he disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Jewelry such as watches rings and bracelets should be removed before service disassembly ...

Page 57: ...e Subwoofer Memory HDD Module Thermal Module FAN Sink w screws 4pcs CPU VGA Card AGP Card Wireless Card Inverter Cover Cx2 x2 Disconnect subwoofer cable Cx2 Cx4 Cx1 Cx4 Cx3 Hinge Cover Jx4 Upper System Cover Middle Cover Keyboard x6 x4 on rear Disconnect LED cable x4 LCD Module Silicon Line Pad LCD Decoration Bar LCD Skirting Board LCD Bezel LCD Outer Shield LCD panel LCD Wireless Antenna Dx8 Bx2 ...

Page 58: ...n Board Module I O Shield PCI Board Cx2 Ix6 Main Board w Fan Main Board Cx2 Main Board Bracket Fan Lid Switch Cable x1 Audio DJ Board Cable Audio DJ Board Ox2 Touchpad Touchpad Bracket Touchpad Switch Board Ox1 Ox4 FDD Module FDD FFC FDD Bracket Bx3 FDD Optical Drive Module Optical Bracket Ex3 ODD ...

Page 59: ...9 E SCREW MM20030ICI3 F SCREW MM20080ICI6 G SCREW MM20100ICI3 H SCREW MS17025B202 I SCREW MBEA1001012 J SCREW MF30060PBJ5 K SCREW MM25070ICI5 L SCREW MS25060ILR1 M SCREW MS25060P527 O SCREW MS25025IBX8 P SCREW MS25180I100 Q SCREW MS25100B371 R SCREW MS0601BILQ1 T SCREW MS25060IM01 U SCREW MM30050ICI4 ...

Page 60: ...3 Remove the 5 screws as shown here 4 Remove the battery or dummy battery module Remove the HDD module 1 Remove the 4 screws that secure the HDD module 2 Lift the HDD module and detach the IDE connector and power connector at the same time Remove the combo drive 1 Remove the one screw as shown here 2 Detach the Combo drive ...

Page 61: ...e the three screws as shown here 2 Remove the thermal module Remove CPU 1 Open the CPU lever remove the CPU and close the lever Remove the memory 1 Remove the memory Remove VGA card 1 Disconnect the VGA connector 2 Release the four screws that secure the VGA card 3 Remove the VGA card ...

Page 62: ...ireless card 2 Disconnect the two wireless cables Remove moden card 1 Remove the screws on the MDC modem card 2 Detach the card from the modem cable 3 Release the cable Remove the inverter cover 1 Remove the screws as shown here 2 Remove the inverter cover ...

Page 63: ...vers on each side 3 Detach the upper system cover middle cover Remove the LCD module 1 Detach the LED cable from the LED board 2 Remove the screws that secure the hinge And the other side 3 Detach the LCD panel from the main unit and place the panel by turning 180 degrees 4 Release the cables by following the instructions here carefully ...

Page 64: ... the other side 2 Unscrew the three screws on the edge of the LCD panel on both sides 3 Detach the LCD skirting board LCD bezel by following the instruction here 4 Remove the TEN screws on the side mount 5 Remove the LCD panel Remove the inverter board 1 Remove the tape and disconnect the inverter cable ...

Page 65: ...the same procedure on the other inverter cable 3 Disconnect the inverter power cable from the inverter board 4 Remove the mylar that covering the inverter board 5 Remove the two screws that secure the inverter board bracket ...

Page 66: ...s module 1 Remove the two screws that secure the wireless antenna 2 Remove the antenna 3 Repeat the same procedure on the other side 4 Remove the wireless module Remove the side bracket 1 Remove the two screws as shown here Then remove the side bracket ...

Page 67: ...he same procedure on the other side bracket Remove the LED cable attached on the LCD outer shield Remove the subwoofer 1 Disconnect the subwoofer cable 2 Remove the two screws that secure the subwoofer 3 Remove the subwoofer ...

Page 68: ... cable to the modem header Remove the keyboard 1 Remove the six screws the secure the keyboard 2 Remove the keyboard and disconnect the attached cable Remove the LED board 1 Detach the LED ribbon cable 2 Remove the four screws that secure the LED board ...

Page 69: ...n cable from the LED board Detach the front panel 1 Disconnect the touch pad ribbon cable 2 Remove the three screws as shown here 3 Turn the unit upside down and then remove the group of FOUR the group of EIGHT and the group of SIX screws 4 And finally the 4 screws on the rear side 5 Detach the front panel ...

Page 70: ...ibbon cable 2 Disconnect the other side of the ribbon cable to the Audio DJ board 3 Remove the screw that secures the Audio DJ board 4 Remove the DJ board Remove the touch pad 1 Remove the mylar here 2 Disconnect the two ribbon cables to the touch pad 3 Remove the mylar ...

Page 71: ...h pad Remove the touch pad board 1 Remove the four screws that secure the touch pad board 2 Remove the touch pad board Remove the lid switch cable 1 Disconnect the lid switch cable by releasing the screw 2 Remove the lid switch cable Remove the floppy drive 1 Disconnect the floppy cable 2 Remove the three screws ...

Page 72: ...1 Remove the tape 2 Remove the aluminum tape the tape can be damaged while servicing please make sure you have a spare one 3 Remove the tape here 4 Disconnect the speaker cable 5 Remove the screw as shown here 6 And the one on the other side 7 Remove the speaker set ...

Page 73: ...s shown 4 Remove the PCI board 5 Remove the six screws that secure the I O shield 6 Remove the I O shield 7 Disconnect the system fan power connector 8 Remove the two screws one on each side that secure the mainboard 9 Remove the mainboard from the mainboard bracket Remove the system fan 1 Remove the two screws that secure the system fan ...

Page 74: ...710 2 Remove the system fan 3 This completes the disassembly procedures of Aspire 1710 FDD Module 1 Disconnect the ribbon cable 2 Remove the screws as shown here 3 Remove the FDD bracket away from the floppy drive ...

Page 75: ...Disconnect the HDD power cable and then the IDE coaxial cable 2 Remove the screws that secure the HDD and the other side 3 Remove the bracket from the HDD Combo Module 1 Remove the three screws as shown here 2 Remove the bracket ...

Page 76: ...67 Aspire 1710 ...

Page 77: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 70 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 73 Undetermined Problems on page 81 POST detects an error and displayed messages on screen Error Message List on page 74 Other symptoms i e LCD display problem...

Page 78: ... label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect ...

Page 79: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 80: ...he following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 81 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge do...

Page 81: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 82: ...next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 81 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may ...

Page 83: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 69 Keyboard error see Keyboard or Auxiliary Input Device Check on page 69 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 69 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 84: ...S Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fa...

Page 85: ...source battery pack and power adapter See Power System Check on page 70 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 86: ... cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 70 Battery pack Power adapte...

Page 87: ...r hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Hibernation Mode on page 30 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Hibernation ...

Page 88: ...s Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchp...

Page 89: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 90: ... operating correctly See Power System Check on page 70 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the proble...

Page 91: ...Chapter 5 82 Top View Jumper and Connector Locations Chapter 5 ...

Page 92: ...ON19 VGA Board Connector 6 CON5 VGA Port 21 CON26 Battery Connector 7 CON2 S Video Port 22 CON27 RTC Battery Connector 8 CON6 Modem Connector 23 CON22 PCI Board Connector 9 CON8 MDC Connector 24 CON18 HDD Connector 11 CON7 USB Port 25 CON17 CD DVD ROM Module Connector 12 CON10 DC In Connector 26 CON16 HDD Power Connector 13 U3 CPU Socket 27 CON15 DDR RAM Socket 1 14 USB Port 28 CON14 DDR RAM Socke...

Page 93: ...Chapter 5 84 Bottom View 1 CON36 Audio DJ FFC Connector 2 CON31 Keyboard Connector 3 CON35 Speaker Connector 4 CON33 LED Board FFC Connector 5 CON30 FDD FFC Connector 6 CON34 Touchpad FFC Connector ...

Page 94: ...85 Aspire 1710 ...

Page 95: ...ade it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should...

Page 96: ...87 Aspire 1710 Exploded Diagram Base Assy ...

Page 97: ...Chapter 6 88 Top Assy ...

Page 98: ...89 Aspire 1710 LCD Module NOTE The part numbers appear on the exploded diagram are vendor s part number Please refer to the FRU list for Acer part number ...

Page 99: ...VIDIA GeForce FX Go5700 NV 36M 64MB AGP CARD TBD nVIDIA GeForce FX Go5700 NV 36M 128MB AGP CARD TBD INTEL 865G VEDIO BRIDAGE BOARD TBD LAUNCH BOARD 55 A15V7 001 AUDIO DJ BOARD 55 A15V7 002 TOUCHPDA SWITCH BOARD 55 A15V7 003 PCMCIA DAUGHTER BOARD W CARDBUS SLOT 55 A15V7 004 Mainboard M B W BATTERY DDR333 SUPPORT Case Cover Bracket Assembly M B PLATE BATTERY M B BATTERY 23 A08V7 001 Cable POWER CORD...

Page 100: ...ABLE 50 A08V7 010 LED CABLE ON LCD PANEL 50 A15V7 003 PCMCIA SLOT PC CARD SLOT PCMCIA SLOT CARDBUS SLOT 22 A08V7 001 CASE COVER BRACKET ASSEMBLY BASE COVER 60 A15V7 001 BASE CASE W FDD SKU W O BLUETOOTH SKU 60 A15V7 002 BASE CASE W FDD BLUETOOTH SKU 60 A15V7 003 BASE CASE W 6 IN 1 SKU W O BLUETOOTH SKU 60 A15V7 004 BASE CASE W 6 IN 1 BLUETOOTH SKU 60 A15V7 005 BETTERY DOMMY COVER W FOOT 42 A08V7 0...

Page 101: ...IC JU226A273FC TBD FDD 1 44MB SLIM PANASONIC JU226A273FC KF A0302 001 FDD FFC CABLE 50 A15V7 004 FDD BRACKET 33 A08V7 005 HDD Hard Disc Drive HDD 3 5 80G U7 5400RPM SEAGATE ST380022A HDD 3 5 80G U9 5400RPM SEAGATE ST380012A HDD 3 5 120G L 7200RPM MAXTOR CALYPSO 6Y120L0 HDD 3 5 120G 7200RPM SEAGATE CUDA V KH 38001 003 KH 08001 002 KH 12003 002 KH 31201 001 HDD CABLE 40PIN 50 A08V7 006 HDD POWER CAB...

Page 102: ... A1506 017 KEYBOARD SUNREX PORTUGUESE KB A1506 010 KEYBOARD SUNREX RUSSIAN KB A1506 009 KEYBOARD SUNREX SPANISH KB A1506 009 KEYBOARD SUNREX SWEDEN KB A1506 014 KEYBOARD SUNREX SWISS G KB A1506 008 KEYBOARD SUNREX TC KB A1506 005 KEYBOARD SUNREX UK KB A1506 002 KEYBOARD SUNREX US INTERNATIONAL KB A1506 001 LCD Module LCD MODULE 17 IN TFT SXGA QDI QD17EL07 TBD LCD 17 IN TFT SXGA QDI QD17EL07 LK 170...

Page 103: ...ORY DDR 333 512MB NANYA NT512D64S8HB1G 6K KN 51203 004 ODD Optical Disc Drive DVD RW COMBO MODULE 24X QSI SBW242 6M A08V7 001 DVD RW COMBO MODULE 24X KME UJDA750 TBD DVD DUAL MODULE 4X PIONEER DVR K12RA wait for FW TBD DVD CD RW COMBO 24X QSI SBW242 KO 24X07 002 DVD CDRW COMBO DRIVE 24X KME UJDA750 TBD DVD DUAL DRIVE 4X PIONEER DVR K12RA wait for FW TBD DVD RW COMBO DRIVE BEZEL for QSI 42 A08V7 00...

Page 104: ...7 004 SCREW MM20030ICI3 86 A08V7 005 SCREW MM20080ICI6 86 A08V7 006 SCREW MM20100ICI3 86 A08V7 007 SCREW MS17025B202 86 A08V7 008 SCREW MBEA1001012 86 A08V7 009 SCREW MF30060PBJ5 86 A08V7 010 SCREW MM25070ICI5 86 A08V7 011 SCREW MS25060ILR1 86 A08V7 012 SCREW MS25060P527 86 A08V7 013 SCREW MS25025IBX8 86 A08V7 015 SCREW MS25180I100 86 A08V7 016 SCREW MS25100B371 86 A08V7 017 SCREW MS0601BILQ1 86 A...

Page 105: ...e FX Go5700 64MB 11g 1711SMi DT 17 0 SXGA DTP4 2 8GHz 512MB 80GB DVD Dual nVidia Geforce FX Go5700 64MB 11g 1712SMi DT 17 0 SXGA DTP4 3 0GHz 512MB 120GB 4x DVD Dual nVidia Geforce FX Go5700 64MB 11g DT 17 0 SXGA DTP4 3 0GHz 2 512MB 120GB 4x DVD Dual nVidia Geforce FX Go5700 64MB 11g 1714SMi DT 17 0 SXGA DTP4 3 4GHz 2 512MB 120GB 4x DVD Dual nVidia Geforce FX Go5700 128MB 11g Model Definition and C...

Page 106: ...97 Aspire 1610 ...

Page 107: ... B 98 This computer s compatibility is a test plan released by Acer Internal Testing Department Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 108: ...HU 6 C 512MB Infineon DDR400 HYS64D64320GU 5 B 512MB Nanya DDR400 NT512D64S8HB1G 5T LCD 14 XGA TFT AU 15 XGA TFT LG Hitachi 17 SXGA TFT QDI QD17EL07 Hard Disk Drive 80GB 5400RPM ATA 100 SEAGATE U9 ST380012A 80GB 5400RPM WD PROTEGE WD800EB 00DJF0 120GB 7200RPM SEAGATE CUDA VI ALPINE SEAGATE ST3120022A 120G 7200RPM WD 1200BB 00DWA0 DVD ROM Drive 8X Pioneer DVR K12RA DVD CD RW Combo KME UJDA750 QSI S...

Page 109: ...for Dell CD ROM LACIE 16 10 40 for Dell Yamaha CD RW 70 DVD CD RW Pioneer DVR 104 Ricoh MP5125A Cable Mini LinQ USB 2 0 File transfer cable Printer HP3425 Printer Handy Drive USB Drive 256MB USB Drive 128MB USB Mouse Acer USB Mouse M012B0 Microsoft Wireless Optical USB Mouse MIC P LPD1 02 0047 Microsoft Optical Mouse USB PS 2 Compatible Microsoft Optical USB Mouse ITE 78CJ Logitech Cordless TrackM...

Page 110: ... C300 Lotitech QuicCam Home Creative WebCam USB HDD HD530 Tested to comply with FCC Standards USB Printer HP DeskJet 930C HP DeskJet 840C USB Multi Function Machine HP2110C USB FDD Teac USB FDD Acer Y E Data USB FDD MIC USB FDD YD 8U10 Logitec USB FDD USB Handy Drive USB Drive 128MB Apacer HandyDrive 256MB USB LAN Buffalo USB 10 100Methernet Billionton USB 10 100 FastEthernet USB 100B USB Modem US...

Page 111: ...eetahSwitch Workgroup 3008A Cnet 8 Port Switch NETVIN 5 Port Switch S Video TV SONY Trinitron 14 PVM 14M4U Dell 2000FP PC Card Modem Card 3Com 56K Modem 3CXM756 Gold Card Glabal 56K Fax Billionton 56K Modem FM56C BF 16bit LAN Card 3COM 10M CardBus LAN Card 3CCFE589ET D Link Fast Ethernet DFE 650 ACCTON EN2228 32bit LAN Card D Link CardBus DFE 660 Xircom CreditCard Ethernet 10 100 CE3B 100 Pci_ Fas...

Page 112: ...C PC2 PQI CF CARD Reader PNY PCMCIA 4 in 1 MMC Card Apacer32MB SanDisk 64MB PQI 64MB MS Card Apacer 128MB SONY Memory Stick 128MB MSA 128A SD Card Toshiba 128MB Sundisk 128MB PC Card SM Card Transcend 128MB SanDisk 128MB CF Card SanDisk 128MB Audio Jacks Speaker JS 100 Jazz 3D Speaker SANYO AMPUFIED Speaker System AIWA STEREO SANYO 3D Speaker OTTO 301 EarPhone AIWA HP X121 Earphone PHILIPS Earphon...

Page 113: ...pendix B 104 Bluetooth PDA Fujitsu PDA Mobile phone Sony Ericsson T68 Mouse Keyboard Microsoft Bluetooth wireless Mouse and keyboard Printer HP Deskjet 450 with Ericsson bluetooth card Item Specifications ...

Page 114: ...105 Aspire 1610 ...

Page 115: ...p and Server models including T Service guides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T Chips T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internat...

Page 116: ...107 Appendix C ...

Page 117: ...c 22 CPU core voltage 22 I O voltage 22 package 22 type 22 D DC AC LCD Inverter 28 DIMM Combinations 23 Disassembly CD ROM DVD ROM Module 51 Machine 46 Procedure Flowchart 48 Display 1 display hotkeys 18 Display Standby Mode 30 DVD ROM Interface 25 E Error Symptom to Spare Part Index 73 External CD ROM Drive Check 69 F Features 1 Flash Utility 44 Floppy Disk Drive Interface 24 FRU Field Replaceabl...

Page 118: ...ack 72 Power Adapter 71 R RTC 22 S Second Level Cache 22 speakers hotkey 18 Standby Mode 30 Super I O 22 System Layout 5 System Check Procedures 69 System Diagnostic Diskette 44 System Memory 23 System Utilities 32 System Utility Diskette 44 T Test Compatible Components 98 Touchpad 22 touchpad hotkey 18 Touchpad Check 72 Troubleshooting 68 U Undetermined Problems 81 USB 28 utility BIOS 32 V Video ...

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