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Acer Altos S300, User Manual

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Acer Altos S300 User Manual Download Page 14

 1 Introduction

4

Features

•

Fourteen disk drive slots.

•

Redundant AC power supplies.

•

Redundant input power cords.

•

A total of four fans in two Advanced Cooling Modules (ACM) 
providing n+1 redundancy on fans.

•

Two rear removable I/O option modules provide active/passive 
failure redundancy on environmental monitoring, or per Bus 
Monitoring.

•

Multi-MODE SCSI Interface Ultra 160.

•

Hot plug of power supplies and ACM’s.

•

Maximum configurations of drives supported with one or two 
power supplies.

•

Failure indication of all Field Replaceable Units (FRU) via LEDs and 
audible alarm (with alarm mute button).

•

Disk drive hot plug support.

•

Auto-sense termination at end of bus (busses) if no cable present.

•

Auto bus split, if two cables are present.

•

Up to 10M of LVD SCSI cable.

•

SCSI I.D.’s hard-wired.

•

Global remote spinup enable capability.

•

Global delayed spinup enable capability.

•

Rail Kit mounting for 19” equipment racks.

•

Carrier cam lever allows controlled insertion and extraction of disk 
carriers.

Summary of Contents for Altos S300

Page 1: ...Acer Altos S300 User s guide ...

Page 2: ...bel affixed to your system All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number __________________...

Page 3: ...ir or replace at its option the Altos S300 component in question and will then return the product to the Purchaser freight prepaid Cable Warranty All Acer provided cables are warranted for ninety 90 days from the time of shipment Questionable cables should be returned to Acer freight prepaid where they will be repaired or replaced by Acer at its option and returned to the Purchaser freight prepaid...

Page 4: ...ial must be accompanied by a Return Materials Authorization RMA number assigned by Acer For more information please contact your product supplier or Acer branch offices THE EXPRESSED WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL SUCH OTHER WAR...

Page 5: ...correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing d...

Page 6: ...nding Directive 93 68 EEC Notice Canadian users This Class A digital apparatus meets all requirements of the Canadian ICES 003 Remarque à l intention des utilisateurs canadiens Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada VCCI This Class A product is based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment If thi...

Page 7: ...his product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment plu...

Page 8: ...binet has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified serviceman 13 Warning Batteries may explode if not handled properly Do not disassemble or dispose of the...

Page 9: ...n precautions 9 ESD precautions 11 Safety precautions 12 Unpacking and initial setup 13 Rack installation precautions 14 Environmental consideration 14 Electrical consideration 14 Mechanical consideration 15 3 Cabling and configuration 17 Altos S300 series SCSI ID assignments 19 I O module LEDs 20 ESM CSM LEDs 20 TSM LED 20 Cabling the Altos S300 series enclosure 21 Single ESM and TSM configuratio...

Page 10: ... Installing and removing components 45 Location of the Components 47 Installing and removing a disk drive carrier 48 Installing a disk drive carrier 49 Removing a disk drive carrier 49 Installing and removing a power supply 50 Installing a Power Supply 50 Removing a Power Supply 50 Installing and removing an advanced cooling module ACM 51 Installing an advanced cooling module ACM 51 Removing an ad...

Page 11: ...1 Introduction ...

Page 12: ...This chapter introduces the Altos S300 series of storage arrays The main features are described along with a list of the options and configurations that are available ...

Page 13: ...ncept in data storage that provides the optimum in investment protection and versatility The Altos S300 series will meet the performance capacity and high availability needs of the widest variety of applications such as video imaging prepress data warehouse OLTP and web servers ...

Page 14: ...er supplies and ACM s Maximum configurations of drives supported with one or two power supplies Failure indication of all Field Replaceable Units FRU via LEDs and audible alarm with alarm mute button Disk drive hot plug support Auto sense termination at end of bus busses if no cable present Auto bus split if two cables are present Up to 10M of LVD SCSI cable SCSI I D s hard wired Global remote spi...

Page 15: ...ating Power supplies The Altos S300 series uses two AC power supplies for normal operation providing redundancy of the power system The power supplies can be hot swapped The power supplies provide 673 Watts continuous output power and 853 Watts peak output power The power supplies provide active current sharing power factor correction over current and over voltage protection is also provided The p...

Page 16: ...commended that the failed fan be replaced as soon as possible The ACM units can be hot swapped The I O Option Module ESM and TSM described later monitors and controls the speed of each fan The speed is set depending on the ambient temperature and failed status The fans are set to full speed if one fan fails to function The following table shows how the fan speed relates to temperature change Note ...

Page 17: ... the I O slots Note For a detailed information of the I O modules see page 20 The following sections will describe the modules and how they should be used Enclosure Services Module The Enclosure Services Module ESM has three primary functions It acts as a SCSI bus pass through from external cabling to the internal busses Secondly it terminates the end of the SCSI bus in joined mode Finally it prov...

Page 18: ...des the same functionality as the ESM in addition to giving the enclosure Clustering capabilities With a CSM installed in one I O Slot and either a CSM or a TSM installed in the second I O slot then a Cluster Configuration is possible This means that each external SCSI connector can have 25 meters of SCSI cable attached with each cable connected from the I O module to a host When a host is disconn...

Page 19: ...2 Installation precautions ...

Page 20: ...This chapter discusses the important safety instructions along with the electrical mechanical and environmental precautions that need to be taken when installing the Altos S300 series enclosure ...

Page 21: ...rds and other components Always observe the following precautions before you install a computer component 1 Do not remove a component from its protective packaging until you are ready to install it 2 Wear a wrist grounding strap and attach it to a metal part of the computer before handling components If a wrist strap is not available maintain contact with the computer throughout any procedure requ...

Page 22: ...hould be connected to a power source which carries a fuse or circuit breaker that is greater than the rating of the shelf but also complies with national wiring standards 4 Allow disk drives and power supplies to reach room ambient temperature before powering on the shelf 5 It is recommended that if interconnecting equipment resided within more than one equipment rack cabinets these equipment rack...

Page 23: ...ly unpack the carton and remove the contents If the exterior packaging or items are missing or damaged contact your dealer immediately Note The disk drives are packaged in anti static packaging precautions must be observed prior to removal ...

Page 24: ...ential between the room ambient temperature and the internal ambient temperature of the rack environment The operating temperature of the Altos S300 series is between 5oC and 40oC However it is not recommended that the system be continuously run at these extreme temperatures Consideration should therefore be given to ensure that the room ambient temperature is compatible with these specifications ...

Page 25: ...he amount of current at start up time as they do during steady state operation Mechanical consideration When installing the Altos S300 series enclosure the following mechanical consideration must be applied Mechanical loading Consideration should be given to the loading of the equipment rack To maintain a low centre of gravity thus reducing the likelihood of instability racks should be loaded wher...

Page 26: ...2 Installation precautions 16 ...

Page 27: ...3 Cabling and configuration ...

Page 28: ... chapter describes how to cable and configure your Altos S300 series enclosure Detailed information on how and where to connect the cables will be provided along with information on the SCSI ID assignments ...

Page 29: ...t SCSI bus mode 1x7 and 1x7 The I O Modules are set at ID 15 in all cases and SCSI ID 7 is reserved for the host The figure below shows how the SCSI ID s are assigned ID 0 ID 1 ID 2 ID 3 ID 4 ID 5 ID 6 ID 8 ID 9 ID 10 ID 11 ID 12 ID 13 ID 14 Single Joined Bus Mode ID 8 ID 9 ID 10 ID 11 ID 12 ID 13 ID 14 Dual Split Bus Mode Both rear I O Modules are at SCSI ID 15 in all configurations Bus A Bus B I...

Page 30: ...ve or in standby mode If the LED is ON the ES block is active and if it is OFF the ES block is in standby mode The Bus A and Bus B LEDs show which bus each connector is associated with e g in single joined bus mode both Bus A LEDs would be on and in dual split bus mode Bus A would be on for one connector and Bus B would be on for the other connector The ES Activity LED shows if the ES Block of the...

Page 31: ...osure can operate in three main configurations Single ESM and TSM Single CSM and TSM and Dual CSM configurations This enclosure can sense the cable arrangement and split or join the SCSI bus as appropriate The following sections describe how to cable these configurations ...

Page 32: ...m the rear there should be an ESM installed in one I O slot and a TSM in the other Follow the procedures below to connect the cable see figure below 1 Power off the enclosure and the host system 2 Attach one end of the cable to the connector on the ESM 3 Attach the other end of this cable to the host Note For more information on the host connectors refer to the documentation supplied with the host...

Page 33: ...required for this configuration The length of each cable may be a maximum of 10 meters When viewed from the rear there should be an ESM installed in one I O slot and a TSM in the other Follow the procedures below to connect the cables see figure on page 24 1 Power off the enclosure and the host system 2 Attach one end of the cable to one connector on the ESM 3 Attach the other end of this cable to...

Page 34: ...s ES LED is ON for both the ESM and TSM to show that both of their ES blocks are active Note Both I O modules are at ID 15 These modules actively monitor one of the two buses respectively For information on the I O module LED see page 20 2 Enclosure must be powered on to see the LEDs SCSI ID Assignments shown from front of enclosure 1 2 1 2 0 I 0 I To Host ID 7 To Host ID 7 ESM TSM Mute The ESM an...

Page 35: ...e rear there should be a CSM installed in one I O slot and a TSM in the other Follow the procedures below to connect the cable see figure below 1 Power off the enclosure and the host system 2 Attach one end of the cable to the connector on the CSM 3 Attach the other end of this cable to the host Note For information on the host connectors refer to the documentation supplied with it 1 2 1 2 0 I 0 I...

Page 36: ...ewed from the rear there should be a CSM installed in one I O slot and a TSM in the other The SCSI bus needs to be set in the forced split mode to do this configuration A jumper must be installed at jumper location JP10 on the CSM PCB To do this 1 Remove the CSM from the enclosure and remove the top cover 2 Locate JP10 and install a jumper 3 Replace the top cover 4 Insert the CSM in to the enclosu...

Page 37: ...s are on Bus B The Environmental Services ES LED is ON for both the CSM and TSM to show that both of their ES blocks are active Note Both I O modules are at ID 15 These modules actively monitor one of the two buses respectively For information on the I O module LED see page 20 4 Enclosure must be powered on to see the LEDs 1 2 1 2 0 I 0 I To Host ID 7 To Host ID 7 CSM TSM Mute The CSM and TSM can ...

Page 38: ...e 29 1 Ensure all power to the enclosure and host systems are switched off 2 Attach a cable to the top connector of one CSM 3 Attach the other end of this cable to the master active host system Cluster 1 4 Attach a second cable to the bottom connector of the same CSM 5 Attach the other end of this cable to the slave standby host system Cluster 1 6 Attach the third cable to the top connector of the...

Page 39: ... other hosts For left side CSM the Bus A LED is on for top connector and Bus B LED is on for bottom connector For right side CSM the Bus B LED is on for top connector and Bus A LED is on for bottom connector The ES LED is on for both CSM s Note For information on the I O module LED see page 20 1 2 1 2 0 I 0 I To Cluster 1 Master Host To Cluster 1 Slave Host CSM CSM To Cluster 2 Slave Host To Clust...

Page 40: ...er JP10 The following table explains the jumper settings i O Module Jumper JP 10 Bus State ESMa a The overall cable length in joined bus mode is 10 meters Any combination of cable lengths is allowed so long as 10 meters is not exceeded Installed Removed 2 cables attached bus is Force Joined Depends on c able configuration CSMb b The overall cable length can be 50 meters 25 meters from each I O mod...

Page 41: ...tically when the host system is powered on To power up the enclosure with this feature enabled 1 Connect the cables between the enclosure and the host system 2 Switch on the enclosure switches on PSU s at rear of enclosure 3 Power on the host system and the enclosure will power on also To disable this option install a jumper at location JP13 on the ESM and CSM whichever is installed If two CSMs ar...

Page 42: ...bed in the preceding sections 2 Attach the AC power cords to the power supplies and turn the power supply switches to the On position see figure below 3 Power on the host system and the Altos S300 series enclosure will power on also Note Powering off all the attached host systems will power off the Altos S300 series enclosure also Refer to Power up on page 31 jumper JP13 Warning This equipment mus...

Page 43: ...4 System monitoring ...

Page 44: ...This chapter describes the devices used to monitor the Altos S300 Series The location of the monitoring LEDs and how to interpret them is provided ...

Page 45: ...such as the disk drive carriers Advanced Cooling Modules ACM power supply modules and enclosure front LED panel The enclosure status is monitored by the Environmental Status ES block of the Altos S300 series The Environmental Status block is built into the I O Modules ESM CSM and TSM All these monitoring devices are discussed in the following sections ...

Page 46: ...I bus configuration each ES block will report enclosure information over the SCSI bus to which it is physically connected Features The ES block built into the ESM CSM and TSM has the following features Monitoring control for 14 SCSI disk drives Control over one bi color LED for each disk drive carrier Monitoring control for 2 power supplies and 4 fans 2 per ACM Control of 3 Front Panel system LEDs...

Page 47: ...37 Two line serial buses for communication to all components Temperature sensor Failover logic to communicate with the other ES module ...

Page 48: ...4 System monitoring 38 Alarm buzzer mute The alarm buzzer can be muted by pressing the alarm mute button located on the rear of the enclosure 1 2 1 2 0 I 0 I Alarm Mute Button Mute ...

Page 49: ...scription Color Indication LED 1 Power On Green Normally ON indicated power is applied to the enclosure OFF indicates no power is applied LED 2 Bus Split Green When ON indicates that the Bus is split when OFF indicates that the bus is joined LED 3 Shelf Fault Amber Normally OFF indicated no faults exist in the enclosure ON indicates that the enclosure has a fault Enclosure LEDs 1 2 3 ...

Page 50: ...bicolor indicators visible from the front of the enclosure Green LED is the disk drive ready LED The disk drive has control over this LED While bicolor LED is controlled by the Altos S300 ES module for ES module information refer to page 36 Disk Drive Activity Bicolor LED Green Amber Disk Drive Ready Green ...

Page 51: ...ve online ON 125 ms 1 OFF 125 ms 1 ms milli seconds OFF OFF Drive identify Note After 30 sec the LED pattern will change to default pattern ON 250 ms OFF 250 ms OFF OFF Prepare for removing the drive Note After 30 sec the LED pattern will change to default pattern ON 500 ms OFF 125 ms OFF OFF Rebuild the drive OFF OFF ON 125 ms OFF 125 ms Drive failed ON 500 ms OFF 500 ms OFF 1000 ms OFF 500 ms ON...

Page 52: ...ting normally This green LED is controlled by the power supply and indicates that the power supply output voltages are operating normally The power supply amber Fault LED is controlled by the Altos S300 series ES block for information on the ES block refer to page 36 This amber LED is ON when the ES block detects a power supply fault or it will flash when the power supply Locate feature is selecte...

Page 53: ... LEDs visible from the rear The LEDs are labeled 1 and 2 to correspond with the two fans inside the ACM assembly These LEDs are normally off and will only be on when a fault is detected in a fan by the ES block Note The audible alarm will sound when an error is detected The alarm can be muted using the Alarm Mute Button 1 2 Fan1 Fan2 Front of ACM Fan 1 Fault Fan 2 Fault Fan Location within ACM ...

Page 54: ...4 System monitoring 44 ...

Page 55: ...5 Installing and removing components ...

Page 56: ...This chapter describes the procedures for installing and removing the replaceable components in the Altos S300 series ...

Page 57: ...acilitate the easy insertion and removal of the modules they should not be used to lift and or carry the enclosure 1 2 1 2 0 I 0 I Mute Disk Drives Enclosure LEDs ACMs Fans 1 2 Fans 3 4 Power Supplies PSU 1 PSU 2 I O Module I O Module 14 13 12 11 10 9 8 7 6 5 4 3 2 1 ...

Page 58: ...s 48 Installing and removing a disk drive carrier The disk drive carriers are located in the front of the enclosure Follow these procedures to install and remove the disk drive carrier Push locking tab in this direction to open Cam Lever ...

Page 59: ...ace when the lever clicks into position Removing a disk drive carrier 1 Using your finger release the locking tab by pressing it in the direction shown on page 48 and pull the cam lever towards you 2 Fully open the cam lever approximately 90o to enclosure 3 With the cam lever open wait for at least one minute to allow the disk drive to spin down fully before removing it 4 Gently pull the disk driv...

Page 60: ...e on the right 3 Gently slide the power supply into the empty power supply slot 4 Secure in place using the two fixing screws torque setting 0 3Nm 5 Install the power cable into the power connector Removing a Power Supply 1 Turn off the power supply using the switch located on the power supply unit and remove the power cable 2 Loosen the two fixing screws 3 Using the power supply handle gently sli...

Page 61: ...dvanced cooling module ACM 1 Select the advanced cooling module slot into which the module is to be installed 2 Orient the module such that the LEDs are on the right 3 Gently slide the ACM into the empty ACM slot 4 Secure in place using the two fixing screws torque setting 0 3Nm Removing an advanced cooling module ACM 1 Loosen the two fixing screws 2 Using the advanced cooling module handle gently...

Page 62: ...1 Power off the host system and enclosure 2 Gently insert the I O option module into the slot 3 Secure in place using the two fixing screws torque setting 0 3Nm 4 Connect the cables as described in page 17 Removing an I O option module 1 Power off the host system and enclosure 2 Disconnect all cables connected to the I O module to be removed 3 Loosen the two fixing screws 4 Using the module handle...

Page 63: ...Appendix A Technical specifications ...

Page 64: ...This appendix lists the general specifications of Altos S300 ...

Page 65: ...les removable from the rear One front LED module removable from the front Up to 14 disk drives removable from the front Cable lengths supported The total external cable length1 supported is 10 meters total for a Altos S300 series enclosure in Ultra 3 LVD and Ultra 160 m LVD Physical dimensions Rack enclosure Height 5 22 inches 13 3cm Width 17 5 inches 44 5cm Depth 20 inches 50 8cm Weight 75 lbs 34...

Page 66: ... supply AC power supply input Input voltage 85 264 VAC Current rating 10 5 Amps Input frequency 47 63 Hz Maximum peak output power 853 Watts Maximum average output power 673 Watts Temperature Operating Temperature 5o C to 40o C Storage Temperature 40oC to 70oC Maximum rate of temperature change 20oC per hour Humidity Relative operating humidity 10 to 80 non condensing Relative storage humidity 10 ...

Page 67: ...damage will occur at or below this level Regulatory and Agency Approvals Safety NEMKO CB Report NEMKO CB Certificate NEMKO Certification for NEMKO Mark TUV Report and GS Certification UL Report CSA Report Certification Standards UL 1950 EN 60950 IEC 60950 CSA 22 2 No 950 EMC FCC Part 15 Class A Industry Canada ICES 003 Class A European Emission EN55022 Class A Harmonics Currents Voltage Fluctuatio...

Page 68: ...Appendix A Technical specifications 58 VCCI V 2 01 04 ...

Page 69: ...Appendix B Safety statements ...

Page 70: ...This appendix lists the safety statements of Altos S300 ...

Page 71: ...or installering på steder med adgangsbegrensning Caution Allow disk drives and power supplies to reach room ambient temperature before powering on the shelf Achtung Ehe Laufwerke und Netzteile an die Stromversorgung angeschlossen werden sollten sie sich an die Raumtemperatur angepasst haben Försiktighet Låt skivdrivenheter och strömtillförsel nå rumstemperatur innan strömförsörjningen slås på Varo...

Page 72: ...s det at kabinettene blir montert slik at de har samme jordingspotensial Caution Before attempting to install or remove any of the components ensure that anti static precautions have been taken The minimum requirement is a properly grounded anti static wrist strap and grounding wire Achtung Vor dem Entfernen oder Installieren einer Komponente sollte sichergestellt werden dass antistatische Vorsich...

Page 73: ...gshylla installeras eller avlägsnas ska all strömtillförsel bortkopplas och alla skivdrivenheter avlägsnas Det rekommenderas att du arbetar med minst en person till när en skivhylla ska installeras Detta är nödvändigt för att förhindra personliga skador och skador på hyllan Varoitus Poista kaikki teholähteet ja levyasemat ennen hyllyn asentamista kehykseen tai poistamista kehyksestä Levyhyllyä ase...

Page 74: ...o on peitettävä suojalevyllä tai asentamalla uusi valvontayksikkö entisen tilalle Muussa tapauksessa ilmavirran kulku saattaa häiriintyä mikä heikentää jäähdytystä merkittävästi Forsigtig Når Module er fjernet skal det hul der opstår dækkes Det gøres enten ved at påsætte en udstanset plade eller ved at installere en anden Module til erstatning Hvis du ikke gør det kan det give forstyrrelser i luft...

Page 75: ...65 Advarsel Det kan være en viss risiko for elektrisk støt i nærheten av tilkoblingspunktet for viften ...

Page 76: ...Appendix B Safety statements 66 ...

Page 77: ...20 es block environmental status 35 es block environmental status 36 es block features 36 es block master 36 F fan speed 6 fans 6 features 4 H hot swappable components 55 humidity 56 J join bus jumper 30 joined scsi bus 22 25 jumper settings 31 L leds acm 43 leds disk drive 40 leds enclosure 39 leds esm 20 leds front panel 39 leds i o module 20 leds power supply 42 leds tsm 20 loading racks 15 M m...

Page 78: ...nal 57 single scsi bus 22 25 specifications 53 split scsi bus 23 26 system monitoring 56 T temperature 56 operating 14 temperature 14 temperature ambient 14 terminating services module 8 52 U unpacking 13 V vibration operational 57 W warranty 55 Warranty Limitation of Liability iii ...

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