Acer Altos R360 F2 Frequently Asked Questions Manual Download

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Altos R360 F2 FAQ (Frequently Asked Questions)

Is there any step-by-step procedure to create RAID with the integrated RAID Module
RMS25CB040/RMS25CB080?

ANSWER:

ANSWER: Please refer to Appendix C of Altos R360 F2 ICG (Installation Configuration Guide).

What RAID utility does the integrated RAID Module RMS25CB040/RMS25CB080 support?

ANSWER:

ANSWER: RAID Web Console 2 for Windows & Linux.

10.

Where can I find the RAID utility of the integrated RAID Module RMS25CB040/RMS25CB080?

ANSWER:

ANSWER: The RAID utility can be found in Smart Setup DVD.

11.

Can I install both SAS and SATA HDD on AR580 F2 with the integrated RAID Module

RMS25CB040/RMS25CB080?

ANSWER:

ANSWER: Yes, but please create separated RAID volumes with SAS and SATA HDD, respectively.

For example, you may create 2 x SATA HDD as RAID 1, another 2 x SAS HDD as RAID 1.

But, please don’t create a RAID volume with mix of SATA and SAS HDD.

12.

How do I create RAID 10 with the integrated RAID Module RMS25CB040/RMS25CB080?

ANSWER:

ANSWER: To configuring RAID 10, you need 4 HDDs in the system.

Please follow the procedures below.

To start the RAID BIOS utility, please press

CTRL-H

during POST

After POST finished, the Adapter Selection page will display on the screen. Click on Start

Start

Start to launch the

configuration menu

Please select Adapter Properties to set Factory Defaults from No to Yes, and then click on submit.

Reboot the server and then enter the RAID BIOS utility again by pressing

CTRL-H

during POST

Launch the configuration menu.

Select Configuration Wizard

Configuration Wizard

Select Add Configuration

Add Configuration

Add Configuration (default) and click on Next

Next.

Select Manual

Manual

Manual Configu

Configu

Configuration

ration

ration (default) and click on Next

Next.

Select 2 drives with Ctrl

Ctrl

Ctrl key held and click on A

Add to Array

dd to Array

dd to Array and Accept DG

Accept DG

Accept DG to add these drives into D

Drive

rive

Gruop

ruop

ruop0

Select other 2 drives with Ctrl

Ctrl

Ctrl key held and click on A

Add to Array

dd to Array

dd to Array and Accept DG

Accept DG

Accept DG to add these drives into

Drive

rive

rive G

Gruop

ruop

ruop1

After you creating Disk Groups, click on Next

Next.

Add both Drive Group0 and Drive Group1 to Span and click on Next

Next.

The RAID 10 will be available in RAID Level. Select the RAID Level

RAID Level

RAID Level as RAID 1

RAID 1

RAID 10

0 and click on Next

Next.

Click on Accept

Accept and Yes

Yes

Yes to save the configuration.

Click on Yes

Yes

Yes to initialize the new logical drives. You will see all the logical drives listed.

Click on Home

Home

Home to go back to the configuration menu.

In the Logic View field, you can see the Spanned Drive Group: 0, RAID 10

Spanned Drive Group: 0, RAID 10

Spanned Drive Group: 0, RAID 10 listed.

Now you can reboot the system and install the Operating System. Select Exit

Exit

Exit, click on Yes

Yes

Yes and press

Ctrl+Alt+Del

Ctrl+Alt+Del to reboot the system.

Summary of Contents for Altos R360 F2

Page 1: ...1 Altos R360 F2 FAQ Frequently Asked Questions Version 1 0 May 2013 ...

Page 2: ...2 Altos R360 F2 FAQ Frequently Asked Questions Revision History Ver Date Description 1 0 May 9 2013 First release ...

Page 3: ...N 30 13 ONBOARD GIGABIT 31 14 ONBOARD SAS SATA SOFTWARE RAID ESRTII 33 15 ONBOARD SAS SATA SOFTWARE RAID RSTE 38 16 OS SUPPORT 46 17 PCI PCI EXPRESS 48 18 POWER SUPPLY 50 19 RACK MOUNT 51 20 SAS BACK PLANE 52 21 SAS RAID MEGARAID 9260 16I 9280 16I4E 55 22 SAS RAID INTEGRATED RAID MODULE RMS25CB040 RMS25CB080 69 23 SMART CONSOLE 82 24 SMART SERVER MANAGER 89 25 SYSTEM ID SERVICE ID LED 92 26 SYSTEM...

Page 4: ...4 Altos R360 F2 FAQ Frequently Asked Questions 29 VIRTUALIZATION 100 ...

Page 5: ...nchmark ANSWER ANSWER ANSWER ANSWER More information of SPEC CPU2006 can be found at http www spec org cpu2006 4 Where can I find more information about SPEC Power_ssj2008 benchmark ANSWER ANSWER ANSWER ANSWER More information of SPEC Power_ssj2008can be found at http www spec org power_ssj2008 5 Is there any SPEC CPU2000 result for Altos R360 F2 ANSWER ANSWER ANSWER ANSWER No SPEC CPU2000 benchma...

Page 6: ... BIOS feature which there are two copies of BIOS in the Flash ROM ANSWER ANSWER ANSWER ANSWER No 6 How do I enter BIOS Setup ANSWER ANSWER ANSWER ANSWER Please press F2 during POST 7 Where could I find the version of BIOS ANSWER ANSWER ANSWER ANSWER Please enter BIOS Setup during POST a Please select Main b You would see below information System BIOS BIOS Version SE5C600 86B 01 06 0002 Build Date ...

Page 7: ...es several technical advantages OS Boot from GPT GUID Partition Table UEFI supports a more flexible partitioning scheme based on GPT GPT disks use 64 bit values to describe partitions which allow a maximum disk size of roughly 16 8 million TB and over 100 primary hard disk partitions Provides a pre boot execution environment not an OS UEFI drivers and applications are designed to execute in the bo...

Page 8: ... ANSWER ANSWER Please use Windows Server 2008 R2 SP1 ROK Windows Server 2008 R2 SP1 ROK can support OS installation in both Legacy mode and EFI mode 18 How do I select OS installation in Legacy mode if the OS DVD media supports EFI mode ANSWER ANSWER ANSWER ANSWER Please press F F F F6 6 6 6 during POST You would see options similar to below UEFI HL DT STDVD ROM GSA E60L1 00 HL DT STDVD ROM GSA E6...

Page 9: ...enter BIOS Setup during POST a Please select Boot Options b You would see below information EFI Optimized Boot Disabled c Please make sure the setting of EFI Optimized Boot is Disabled NOTE The default setting is EFI Boot is Disabled a Please save the setting and exit from BIOS Setup ...

Page 10: ...ted dicated Management Management Management Management Port Port Port Port NOTE NOTE NOTE NOTE IPMI 2 0 Yes Yes Yes OOB Out of Band Yes Yes Yes IPMB Intelligent Platform Management Bus Yes Yes Yes Dedicated NIC 10 100 Mbps No No Yes 2 Share NIC Yes Yes Yes Network Fail over Yes Yes Yes SEL System Event Log Yes Yes Yes Server Health Monitoring Yes Yes Yes Remote Power Control on off reset Yes Yes ...

Page 11: ...SWER ANSWER ANSWER Altos R360 F2 supports two types of network connection interface and two types of network connection mode for BMC connection For connection interface Shared Shared Shared Shared Default Default Default Default BMC is connected to onboard Gigabit LAN 1 and LAN 2 port Dedicated Optional Dedicated Optional Dedicated Optional Dedicated Optional BMC is connected to optional dedicated...

Page 12: ...dress 010 036 060 100 IP Subnet Mask 255 255 255 000 Gateway IP 010 036 060 001 Intel R RMM4 LAN Configuration Intel R RMM4 Intel R RMM4 DMN IP Source Static IP Address 010 036 061 100 IP Subnet Mask 255 255 255 000 Gateway IP 010 036 061 001 d Please specify IP address IP Subnet Mask and Default Gateway under Baseboard LAN configuration for share NIC of onboard LAN port 1 e If Altos R360 F2 is in...

Page 13: ...etw IPv6 Netw IPv6 Netw IPv6 Netwo o o ork rk rk rk You will see the Enable LAN Failover available 15 How do I enable disable SOL Serial Over LAN function of BMC ANSWER ANSWER ANSWER ANSWER Please enter BIOS Setup during POST a Select Server Management b Select Console Redirection and Change the setting form Disabled to Serial Port A c Please make sure the Console Redirection option is enabled wit...

Page 14: ...or Linux ANSWER ANSWER ANSWER ANSWER The ipmitool is available as OS built in command in both Red Hat Enterprise Linux 5 or later and SuSE Linux Enterprise Server 11 or later 18 Where can I find the IPMITOOL utility for Windows ANSWER ANSWER ANSWER ANSWER The ipmitool utility currently is for Linux only For Windows IPMIUTIL utility for Windows can be downloaded from http ipmiutil sourceforge net ...

Page 15: ...If the internal ambient temperature of the system exceeds the value programmed into the thermal sensor data record SDR the BIOS will increase the speed for all the fans within the fan module 4 Can I install FDD on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER No Altos R360 F2 only supports external USB FDD 5 Can I install ODD Optical Disk Drive on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Yes with 3 5...

Page 16: ...ng support there will be totally 32 logical processors Which OS can support 32 logical processors on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Please refer to below table Operating Systems Operating Systems Operating Systems Operating Systems Service Service Service Service Pack Pack Pack Pack 32 32 32 32 bit bit bit bit 64 64 64 64 bit bit bit bit Max Max Max Max Physical Physical Physical Physic...

Page 17: ... Server 11 SP2 64 bit 64 4096 32 32 bit 32 32 32 7 Does Altos R360 F2 support EM64T Extended Memory 64 Technology ANSWER ANSWER ANSWER ANSWER Yes 8 Where can I know the CPU ID of processor installed on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Please enter BIOS Setup during POST a Please select Advanced b Please select Processor Configuration c You shall see below information Processor Socket CPU1...

Page 18: ...t Turbo Boost ANSWER ANSWER ANSWER ANSWER Yes More information can be found at http www intel com technology turboboost 16 How do I enable disable Turbo Boost ANSWER ANSWER ANSWER ANSWER Please enter BIOS Setup during POST a Please select Advanced b Please select Processor Configuration c You would see below information Intel R Turbo Boost Technology Enabled 17 Does Altos R360 F2 support Hyper Thr...

Page 19: ...hnology Technology Bus Bus Bus Bus Width Width Width Width Con Con Con Connector nector nector nector Width Width Width Width Form Factor Form Factor Form Factor Form Factor Note Note Note Note 1 PCIe Gen3 X16 X16 Full Height Half Length 1 2 NOTE 1 These slots are connected to CPU2 NOTE 2 The Form Factor is limited to half height and half length when either of the two onboard mini SAS connector is...

Page 20: ...dapter and cannot be installed in standard PCI E slot 2 Where should I install the IO module ANSWER ANSWER ANSWER ANSWER Please refer to the picture below NOTE IO Module connector is connected to CPU1 3 Can I install IO module in standard PCI E expansion slot ANSWER ANSWER ANSWER ANSWER No IO module can ONLY be installed on IO module connector ...

Page 21: ...om iSCSI ANSWER ANSWER ANSWER ANSWER Yes 5 How do I enable iSCSI Boot on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Please enter BIOS Setup during POST a Select Advanced b Select PCI Configuration c Select NIC Configuration d You would see below information PXE 1GbE Option ROM Enabled iSCSI 1GbE 10GbE Option ROM Disabled e Please change PXE 1GbE Option ROM from Enabled to Disabled and iSCSI 1GbE 10...

Page 22: ...Linking up adapter port MAC address 0015176C7958 Using STATIC configuration for primary port please wait iSCSI Target Name iqn 1994 04 jp co hitachi rsd d8a t 11363 0a000 iSCSI Target IP Address 192 168 10 201 LUN ID 0 Port 3260 iSCSI Initiator IP 192 168 10 50 iSCSI Gateway IP 0 0 0 0 iSCSI Initiator Name iqn 2008 com intel r920iscsi Attempting to connect to target disk using MAC address 0015176C...

Page 23: ...stem which carries iSCSI traffic ANSWER ANSWER ANSWER ANSWER No http www intel com support motherboards server sb CS 027892 htm Network teaming using Intel s ANS i e PROSet utility is not supported for those ports transferring iSCSI traffic This is due to limitations of the third party iSCSI target initiator software For load balancing and failover support in Microsoft Windows operating systems yo...

Page 24: ...ly Asked Questions 10 Main board 1 How do I identify the main board revision of Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Please refer to the picture below to check the revision of the main board It will be like this PBA G49053 503 ...

Page 25: ... Altos R360 F2 can support 24 DIMM When there is only one processor Altos R360 F2 can support 12 DIMM In this case memory installed at DIMM slots E1 E2 E3 F1 F2 F3 G1 G2 G3 H1 H2 and H3 cannot be detected Ranks per DIMM Ranks per DIMM Ranks per DIMM Ranks per DIMM of DIMM per of DIMM per of DIMM per of DIMM per Memory Channel Memory Channel Memory Channel Memory Channel Total of DIMM Total of DIMM...

Page 26: ...ore exiting from BIOS Setup 13 How does memory mirroring work ANSWER ANSWER ANSWER ANSWER The memory mirroring feature is fundamentally a way for hardware to maintain two copies of all data in memory subsystem such that a hardware failure or multiple bit error is no longer fatal to the system When a multiple bit error is encountered during normal operation hardware simply retrieves the mirror copy...

Page 27: ...t event as directed Whatever software routine responds to the threshold detection will select a victim rank and initiate the memory copy Hardware will automatically isolate the failed rank once the copy has completed The data copy is accomplished by address aliasing within the memory control interface thus it does not require reprogramming of the DRAM row boundary DRB registers nor does it require...

Page 28: ... You would see below options Select Memory RAS Configuration Maximum Performance e Please change the setting of Select Memory RAS Configuration You will see the following options available Maximum Performance Mirroring Lockstep Sparing f Please select Lockstep NOTE The Sparing only available with quad rank DIMM NOTE The Mirroring Sparing or Lockstep option might not be available if the memory popu...

Page 29: ...MM or two DIMMs configuration is suggested with Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Altos R360 F2 supports one DIMM or two DIMMs configuration But please install 4 DIMMs to each processor for best performance 33 When Altos R360 F2 is equipped with two processors can I just install 4 DIMMs in DIMM A1 B1 C1 and D1 of processor 1 I mean in this configuration can CPU2 still access the memory tha...

Page 30: ...hnologies of Altos R360 F2 2 Altos R360 F2 THOL Tested Hardware Operating System List This document is intended to provide users of the Altos R360 F2 with a guide to the different hardware and operating systems tested on this platform 3 Altos R360 F2 ICG Installation Configuration Guide This document provides you a quick OS installation guide on Altos R360 F2 2 Where can I find more information ab...

Page 31: ...2 iSCSI Boot Yes 2 NOTE 1 All ports of onboard Gigabit are connected to CPU1 NOTE 2 Please refer to iSCSI section for more detail 3 Can Altos R360 F2 support network teaming such as AFT Adapter Fault Tolerance and ALB Adaptive Load Balance with onboard Gigabit ANSWER ANSWER ANSWER ANSWER Yes you can do the network teaming with onboard gigabit by installing PROSet Utility which is included in Smart...

Page 32: ...SWER ANSWER Yes 6 Is Altos R360 F2 onboard gigabit PCI Express 2 0 ANSWER ANSWER ANSWER ANSWER Yes it is PCI Express 2 0 It supports 5 GT s 7 What is the device name of onboard gigabit in Linux ANSWER ANSWER ANSWER ANSWER It is usually like this ethn for example eth0 You can use below command to check the Ethernet status ifconfig eth0 8 How do I know the link speed of onboard gigabit in Linux ANSW...

Page 33: ...ble without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drives to use only the amount of space available on the smallest drive Drive coercion as implemented in these RAID controllers also allows an option to map out a reserved space to compensate for ...

Page 34: ...II Configuration Utility c 2009 Copyright LSI Corporation All Rights Reserved In this example the firmware version is SCU 11 08021201I 4 Can I update the BIOS and firmware of Intel Onboard SAS SATA ESRTII RAID ANSWER ANSWER ANSWER ANSWER No the BIOS firmware of Intel Onboard SAS SATA ESRTII RAID is embedded in Altos R360 F2 system BIOS and cannot be updated 5 How do I enable Intel Onboard SAS SATA...

Page 35: ...Intel Onboard SAS SATA ESRTII RAID ANSWER ANSWER ANSWER ANSWER The disk write cache is disabled by default 15 How do I enable disable disk write cache of Intel Onboard SAS SATA ESRTII RAID ANSWER ANSWER ANSWER ANSWER The disk write cache is disabled by default You can change it in Device Manager Please launch Device Manager and select the properties of volume in Disk drives and select Policies Ple...

Page 36: ...g d Select Set Virtual Drive Properties e Change the setting of Write Policy option to Write Through or Always Write Back to disable or enable the write cache 19 How do I check the event log of Intel Onboard SAS SATA ESRTII RAID ANSWER ANSWER ANSWER ANSWER The event log of Intel Onboard SAS SATA ESRTII RAID can be found at the bottom of RAID utility ...

Page 37: ...37 Altos R360 F2 FAQ Frequently Asked Questions ...

Page 38: ...without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drives to use only the amount of space available on the smallest drive Drive coercion as implemented in these RAID controllers also allows an option to map out a reserved space to compensate for slig...

Page 39: ...s Vol ID 0 MBF2600RC EA00PAC07BKJ 558 9GB Member Disk 0 1 MBF2600RC EA00PAC07CDS 558 9GB Member Disk 0 Press Ctrl I to enter Configuration Utility In this example the firmware version is 3 2 0 1022 4 Can I update the BIOS and firmware of Intel Onboard SAS SATA RSTe RAID ANSWER ANSWER ANSWER ANSWER No the BIOS firmware of Intel Onboard SAS SATA RSTe RAID is embedded in Altos R360 F2 system BIOS and...

Page 40: ...SATA RSTe RAID ANSWER ANSWER ANSWER ANSWER No The RAID rebuilt of Intel Onboard SAS SATA RSTe RAID will be functional with or without the installation of RAID Utility 13 Does the Intel Onboard SAS software RAID support HDD location function ANSWER ANSWER ANSWER ANSWER Yes 14 What is the default setting of disk write cache of Intel Onboard SAS software RAID ANSWER ANSWER ANSWER ANSWER The disk writ...

Page 41: ... by the driver 17 What is the default setting of logical drive write cache of Intel Onboard SAS software RAID ANSWER ANSWER ANSWER ANSWER The default setting of logical drive write cache is Write Through 18 How do I enable disable the logical drive write cache of Intel Onboard SAS software RAID ANSWER ANSWER ANSWER ANSWER Please follow the procedures below a Please launch the RAID utility b Click ...

Page 42: ...Intel Onboard SAS SATA RSTe RAID ANSWER ANSWER ANSWER ANSWER The event log of Intel Onboard SAS software RAID can be found in Application of Windows Event Logs 20 When I create 3 x 2 TB HDD as RAID 0 the Windows Server 2008 R2 can be installed However only 2 TB RAID Volume can be used ...

Page 43: ...e below to split the RAID volume and make it less than 2TB a Enter Intel Onboard SAS RAID BIOS Utility b Select Create RAID Volume c Type in the name of RAID volume in CREATE VOLUME MENU d Select RAID level e Select desired HDD to create the RAID f Type in the capacity of the RAID volume Less than 2 TB ...

Page 44: ...st RAID volume is created Following the previous steps to create another RAID volume After two RAID volumes are created you can press ESC and select Exit to exit j To install Windows Server 2008 R2 with the smaller RAID volume Less than 2 TB k After installation completed check the Disk Management in Server Manager The disk partition over 2 TB can be used ...

Page 45: ...l also be applied on Windows Server 2008 R2 if the system is acted as active directory domain controller One role of Windows Small Business Server 2011 is active directory domain controller The domain controller stores active directory information in the database that is resided in system partition Active directory information is critical and important for a domain environment To prevent data loss...

Page 46: ...er 2008 ANSWER ANSWER ANSWER ANSWER Yes Altos R360 F2 is certified with below editions of Windows Server 2008 both 32 bit and 64 bit Windows Server 2008 Enterprise Edition Windows Server 2008 Standard Edition Windows Web Server 2008 8 Can Altos R360 F2 support Windows Small Business Server 2011 A A A ANSWER NSWER NSWER NSWER According to Microsoft there is no certification program for Windows Smal...

Page 47: ... Note Note Windows Server 2012 N A 64 bit Yes Windows Server 2008 R2 SP1 64 bit Yes 1 2 Windows Server 2008 SP2 64 bit Yes 2 32 bit Yes 2 Red Hat Enterprise Linux 6 Update 3 64 bit Yes 32 bit No 3 Red Hat Enterprise Linux 5 Update 9 64 bit No 3 32 bit No 3 SuSE Linux Enterprise Server 11 SP2 64 bit Yes 32 bit No 3 SuSE Linux Enterprise Server10 SP4 64 bit No 32 bit No NOTE 1 Windows Server 2008 R2...

Page 48: ...ed to 8Gbps with the implementation of the PCIe 3 0 specification This bandwidth is the same as an interconnect running at 10GT s with the 8b 10b encoding overhead In this way the PCIe 3 0 specifications deliver the same effective bandwidth but without the prohibitive penalties associated with 10GT s signaling such as PHY design complexity and increased silicon die size and power The following tab...

Page 49: ...49 Altos R360 F2 FAQ Frequently Asked Questions http www pcisig com specifications pcix_20 ANSWER ANSWER ANSWER ANSWER No ...

Page 50: ...os R360 F2 support ANSWER ANSWER ANSWER ANSWER Feature Feature Feature Feature Redundant Power Redundant Power Redundant Power Redundant Power Supply Supply Supply Supply Note Note Note Note Power Wattage 750 W Redundant Yes Hot Swappable Yes Power Supply Status Monitoring Yes Node Manager Yes ...

Page 51: ... ANSWER No Altos R360 F2 is designed for rack mount No rack mount shelf tray is required 3 How much is the height when Altos R360 F2 is rack mount ANSWER ANSWER ANSWER ANSWER 1U 4 Does Altos R360 F2 rack mount kit support CMA cable management arm ANSWER ANSWER ANSWER ANSWER No the CMA is not supported 5 Is there any installation guide of Altos R360 F2 rack mount kit ANSWER ANSWER ANSWER ANSWER It ...

Page 52: ...r to below table about the LED behavior of Altos R360 F2 SAS back plane LED Behavior LED Behavior LED Behavior LED Behavior SAS Backplane SAS Backplane SAS Backplane SAS Backplane No No No Note te te te HDD Access Driven by PIN 11 of SAS or SATA HDD 1 HDD Failure Driven by SGPIO from SAS RAID controller RAID Rebuilt Driven by SGPIO from SAS RAID controller NOTE The PIN 11 P11 of SATA HDD must supp...

Page 53: ...11 of SATA HDD ANSWER ANSWER ANSWER ANSWER The SATA HDD interface with the host I O bus via the Serial ATA interface connection illustrated in below figure Below table identifies the pin definition of the SATA connectors and the corresponding signal names and signal functions based on Western Digital SATA HDD 6 What s the benefit if the HDD Access LED is driven by PIN 11 P11 of SATA HDD ANSWER ANS...

Page 54: ...ill driven by SGPIO 7 Is a SAF TE I2C cable required for SAS back plane LED control ANSWER ANSWER ANSWER ANSWER No Altos R360 F2 SAS backplane does not support SAF TE SCSI Access Fault Tolerance Enclosure The LED control of back plane is through SGPIO 8 Is there any SGPIO cable that I should connect if the RAID controller supports SGPIO ANSWER ANSWER ANSWER ANSWER The signal of SGPIO is included i...

Page 55: ...s Yes NOTE 1 Not every OS can support disk space up to 2 TB NOTE 2 When RAID volume is created it can be initialized on the background RAID volume can be immediately available without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drives to use only the ...

Page 56: ...ystems Operating Systems Service Service Service Service Pack Pack Pack Pack 32 32 32 32 bit 64 bit 64 bit 64 bit 64 bit bit bit bit Driver Driver Driver Driver RAID Utility RAID Utility RAID Utility RAID Utility Note Note Note Note Windows Server 2012 N A 64 bit Yes Yes Windows Server 2008 R2 SP1 64 bit Yes Yes Windows Server 2008 SP2 64 bit Yes Yes 32 bit Yes Yes Red Hat Enterprise Linux 6 Updat...

Page 57: ...57 Altos R360 F2 FAQ Frequently Asked Questions MegaRAID 9240 4i MegaRAID 9260 8i MegaRAID 9271 8i ...

Page 58: ...40 4i 0MB 0 Virtual Drive s Found on the host adapter 0 Virtual Drive s handled by BIOS Press Ctrl H for WebBIOS or press Ctrl Y for Preboot CLI In this example the BIOS version is 4 24 00 and the firmware package version is 20 10 1 0037 NOTE This POST information of MegaRAID would be available for both UEFI mode and legacy mode on Altos R360 F2 6 How do I configure MegaRAID in legacy mode ANSWER ...

Page 59: ... R360 F2 with MegaRAID ANSWER ANSWER ANSWER ANSWER Yes but please create separated RAID volumes with SAS and SATA HDD respectively For example you may create 2 x SATA HDD as RAID 1 another 2 x SAS HDD as RAID 1 But please don t create a RAID volume with mix of SATA and SAS HDD 12 How do I create RAID 10 with MegaRAID ANSWER ANSWER ANSWER ANSWER For configuring RAID 10 you need 4 HDDs in the system...

Page 60: ...finished the Adapter Selection page will display on the screen Click on Start Start Start Start to launch the configuration menu c Please select Adapter Properties to set Factory Defaults from No to Yes and then click on submit d Reboot the server and then enter the RAID BIOS Utility again by pressing CTRL H during POST e Launch the configuration menu f Select Configuration Wizard Configuration Wi...

Page 61: ...virtual drive through the HDD location function of RAID BIOS utility during POST or RAID utility in Windows Linux When you execute the function the status of HDD activity indicator will be amber blinking NOTE The LEDs on drives that are global or dedicated hotspares do not blink 17 How do I identify the HDD with the HDD location function ANSWER ANSWER ANSWER ANSWER You can identify the physical HD...

Page 62: ...indows Linux RAID Utility in Windows Linux a Please launch the RAID utility in Windows Linux b Right click the Virtual Drive in Logical panel c Click Set Virtual Drive Properties Set Virtual Drive Properties Set Virtual Drive Properties Set Virtual Drive Properties d In the pop up Set Virtual Drive Properties dialog box enable disable disk cache from Disk Cache Disk Cache Disk Cache Disk Cache Pol...

Page 63: ...ick Virtual Drive that you want to enable disable disk write cache c Then enable disable disk cache from Disk Cache option d Click Go after you complete the disk cache configuration and exit the RAID BIOS utility 20 How do I check the event log of MegaRAID ANSWER ANSWER ANSWER ANSWER The event log of MegaRAID can be found at the bottom of RAID utility ...

Page 64: ...ollow the procedures below a Please launch the RAID utility in Windows Linux b Right click one of the event log at the buttom and select Save Save Save Save as as as as Text Text Text Text c Select the directory for saving the event log file and click Save Save Save Save button d The event log file will be saved in text format ...

Page 65: ...er RAID card and clear delete its RAID configuration before you insert it into the degraded RAID That is if the HDD is new or has not been configured as RAID the RAID can be rebuilt automatically If you re plug back the original removed HDD RAID card will detect Foreign RAID configuration on that HDD In that case RAID card will wait for user to confirm next step Then you need to follow below proce...

Page 66: ...en I create 2 x 2 TB HDD as RAID 0 only 2TB of disk partition can be installed with Windows Server 2008 R2 The remaining free disk space cannot be utilized ANSWER ANSWER ANSWER ANSWER Please follow the procedure below to split the RAID volume and make it less than 2TB a Enter RAID BIOS utility b When you create the RAID volume please specify the Select Size Select Size Select Size Select Size less...

Page 67: ...67 Altos R360 F2 FAQ Frequently Asked Questions c Click Back to select another drive volume d Click Add to SPAN and click Next e Click Accept and click Next ...

Page 68: ...68 Altos R360 F2 FAQ Frequently Asked Questions f Click Yes to save the configuration g Now two RAID volumes are created you can select Exit to exit ...

Page 69: ...created it can be initialized on the background RAID volume can be immediately available without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drives to use only the amount of space available on the smallest drive Drive coercion as implemented in these ...

Page 70: ...ng Systems Operating Systems Service Service Service Service Pack Pack Pack Pack 32 32 32 32 bit 64 bit 64 bit 64 bit 64 bit bit bit bit Driver Driver Driver Driver RAID U RAID U RAID U RAID Utility tility tility tility Note Note Note Note Windows Server 2012 N A 64 bit Yes Yes Windows Server 2008 R2 SP1 64 bit Yes Yes Windows Server 2008 SP2 64 bit Yes Yes 32 bit Yes Yes Red Hat Enterprise Linux ...

Page 71: ... s found on the host adapter 0 Virtual Drive s handled by BIOS Press Ctrl Y for Preboot CLI Press Ctrl G to enter the RAID BIOS Console In this example the BIOS version is 5 30 00 and the firmware package version is 23 7 0 0037 NOTE This POST information of the integrated RAID Module RMS25CB040 RMS25CB080 would be available for both UEFI mode and legacy mode on Altos R360 F2 6 How do I configure t...

Page 72: ...ation Wizard Configuration Wizard Configuration Wizard Configuration Wizard g Select Add Configuration Add Configuration Add Configuration Add Configuration default and click on Next Next Next Next h Select Manual Manual Manual Manual Configu Configu Configu Configuration ration ration ration default and click on Next Next Next Next i Select 2 drives with Ctrl Ctrl Ctrl Ctrl key held and click on ...

Page 73: ...ext Next l Add both Drive Group0 and Drive Group1 to Span and click on Next Next Next Next m The RAID 50 will be available in RAID Level Select the RAID Level RAID Level RAID Level RAID Level as RAID RAID RAID RAID 5 5 5 50 0 0 0 and click on Next Next Next Next n Click on Accept Accept Accept Accept and Yes Yes Yes Yes to save the configuration o Click on Yes Yes Yes Yes to initialize the new log...

Page 74: ...the default setting of disk write cache of the integrated RAID Module RMS25CB040 RMS25CB080 ANSWER ANSWER ANSWER ANSWER The default setting of disk cache of virtual drive is Unchanged 18 How do I enable disable disk write cache of the integrated RAID Module RMS25CB040 RMS25CB080 ANSWER ANSWER ANSWER ANSWER You can enable disable disk write cache through RAID BIOS Utility during POST or RAID utilit...

Page 75: ...s dialog box enable disable disk cache from Disk Cache Disk Cache Disk Cache Disk Cache Policy Policy Policy Policy option RAID BIOS Utility e Please press CTRL G to start the RAID BIOS utility during POST f In the Home page click Virtual Drive that you want to enable disable disk write cache ...

Page 76: ...Click Go after you complete the disk cache configuration and exit the RAID BIOS utility 19 How do I check the event log of the integrated RAID Module RMS25CB040 RMS25CB080 ANSWER ANSWER ANSWER ANSWER The event log of the integrated RAID Module RMS25CB040 RMS25CB080 can be found at the bottom of RAID utility ...

Page 77: ...ottom and select Save Save Save Save as as as as Text Text Text Text c Select the directory for saving the event log file and click Save Save Save Save button d The event log file will be saved in text format 21 The integrated RAID Module RMS25CB040 RMS25CB080 is configured with 2 x HDD as RAID 1 without hot spare But when I removed one HDD and inserted the original HDD back the RAID cannot be reb...

Page 78: ...g back the original removed HDD RAID card will detect Foreign RAID configuration on that HDD In that case RAID card will wait for user to confirm next step Then you need to follow below procedure to manually rebuild the RAID a Please launch the RAID utility b Right click the HDD marked as Foreign Unconfigured Good and select Replace Missing Drive Replace Missing Drive Replace Missing Drive Replace...

Page 79: ...he remaining free disk space cannot be utilized ANSWER ANSWER ANSWER ANSWER Please follow the procedure below to split the RAID volume and make it less than 2TB a Enter RAID BIOS utility b When you create the RAID volume please specify the Select Size Select Size Select Size Select Size less than 2 TB and click Accept c Click Back to select another drive volume ...

Page 80: ...80 Altos R360 F2 FAQ Frequently Asked Questions d Click Add to SPAN and click Next e Click Accept and click Next f Click Yes to save the configuration ...

Page 81: ...81 Altos R360 F2 FAQ Frequently Asked Questions g Now two RAID volumes are created you can select Exit to exit ...

Page 82: ...RMM4 Lite RMM4 Lite Dedicated Dedicated Dedicated Dedicated Management Management Management Management Port Port Port Port NOTE NOTE NOTE NOTE Web GUI Yes Yes Yes Dedicated NIC 10 100 Mbps No No Yes 1 Share NIC Yes Yes Yes Network Fail over Yes Yes Yes 2 KVM over IP No Yes Yes 3 Media redirection remote FDD CD ROM drive No Yes Yes 3 Remote OS installation Yes Yes Yes 4 Server Health Monitoring Ye...

Page 83: ...d Management Port is required to support Dedicated NIC NOTE 2 Onboard LAN port 1 and LAN port 2 can be configured for failover for Smart Console NOTE 3 RMM4 Lite is required to support KVM over IP and Media Redirection NOTE 4 The function is through KVM over IP and Media Redirection e g Remote FDD NOTE 5 There is not much commands provided by SSH 3 Where can I install the optional RMM4 Lite ANSWER...

Page 84: ...ed Optional Dedicated Optional Dedicated Optional BMC is connected to optional dedicated server management port RMM4 Dedicated Server Management PORT is required to support Dedicated NIC For connection mode Concurrent Default Concurrent Default Concurrent Default Concurrent Default All of onboard LAN port 1 onboard LAN port 2 and optional dedicated server management port can be used for Smart Cons...

Page 85: ...n the system where web browser is installed 14 How do I configure the IP address of Smart Console ANSWER ANSWER ANSWER ANSWER Smart Console use the same IP address with BMC You can configure the BMC IP address in BIOS setup Please enter BIOS Setup during POST a Please select Server Management b Please select BMC LAN Configuration c You would see information below Baseboard LAN configuration IP Sou...

Page 86: ...19 Does Smart Console support media redirection such as remote FDD or remote ODD drive ANSWER ANSWER ANSWER ANSWER Yes 20 Can Smart Console access the SEL System Event Log information of BMC ANSWER ANSWER ANSWER ANSWER Yes Smart Console can gather the SEL information of BMC Actually the Event Log function of Smart Console provides the SEL information of BMC and BIOS generated events Please follow ...

Page 87: ...24 Can Smart Console be integrated with Smart Server Manager ANSWER ANSWER ANSWER ANSWER Yes 25 On Altos R360 F2 do Smart Console and BMC use the same firmware ANSWER ANSWER ANSWER ANSWER Yes 26 Is there FRUSDR for Smart Console on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Yes there is SDR 27 Should I change any jumper before I update the firmware of Smart Console ANSWER ANSWER ANSWER ANSWER No 28...

Page 88: ...88 Altos R360 F2 FAQ Frequently Asked Questions ...

Page 89: ...ment Yes System Center Integration Yes 2 Power Management Node Manager Yes 3 NOTE 1 Smart Server Manager can receive SNMP trap only NOTE 2 SIP System Integration Pack is required NOTE 3 Optional License is required 3 Which OS can Smart Server Manager support ANSWER ANSWER ANSWER ANSWER Please refer to below table for OS support with Smart Server Manager Operating System Operating System Operating ...

Page 90: ...d on Windows Server 2008 R2 You can also use Smart Server Manager to manage the server installed with Windows Server 2008 R2 8 Can Smart Server Manager support Windows Server 2008 ANSWER ANSWER ANSWER ANSWER Smart Server Manager can be installed on Windows Server 2008 You can also use Smart Server Manager to manage the server installed with Windows Server 2008 9 Can Smart Server Manager support Li...

Page 91: ...wn from a configurable value and restart or shutdown the server if the count reaches zero Management software agent will periodically send a heartbeat to reset the timer so that if the operating system drivers or services stop functioning the server system will be automatically restarted or shut down The watchdog timer hardware must provide a mechanism to request to either shut down or restart the...

Page 92: ...e front and rear panels The System ID LED can be used to locate a particular Altos R360 F2 system within a rack 2 In addition to press the System ID button to turn on the System ID LED is there any software solution to do the same thing ANSWER ANSWER ANSWER ANSWER Yes You can turn on the system ID LED with Smart Console or Smart Server Manager Smart Console a Please access Smart Console with web b...

Page 93: ...se access Smart Server Manager with web browser b Please click Devices Servers your server Tools c Please select command drop down list and select On d Click the button of Issue Commands After that there is a pop out message to indicate System ID LED is turned on successfully ...

Page 94: ...pply or fan failure non critical temp voltage threshold battery failure or predictive power supply failure Amber ON Critical Alarm Critical power modules failure critical fans failure voltage power supply critical temperature and voltage Amber Blink Non Critical Alarm Redundant fan failure redundant power module failure non critical temperature and voltage When System Status LED turns amber or bli...

Page 95: ...r or blinks users have to check the event log in Smart Console and identify which event causes the error The System Status LED will only turn back to normal Off when the error has been fixed NOTE Clearing the event log in Smart Console will not turn System Status LED back to normal Off ...

Page 96: ...t Red Hat Enterprise Linux 6 in EFI mode with 1st RAID volume more than 2TB 2 How do I know the Windows Server 2008 R2 is installed in EFI mode or Legacy mode ANSWER ANSWER ANSWER ANSWER Please check the partition type with Disk Manager The EFI System Partition indicates the Windows Sever 2008 R2 is installed with EFI mode You could also check the partition type with diskpart command in Windows co...

Page 97: ... Utility by applications System tools Disk Utility The Partition Type indicates the how the Red Hat Linux is installed In below example RHEL 6 is installed in EFI mode In below example RHEL 6 is installed in Legacy mode 5 How can I set the root password of onboard BMC and Smart Console ANSWER ANSWER ANSWER ANSWER Please enter BIOS Setup during POST a Please select Server Management ...

Page 98: ...ct Server BMC LAN Configuration c You would see below information User Configuration User ID anonymous Privilege Administrator User Status Disabled User Name anonymous User Password d Please change the User ID to root and select User Password to set the password ...

Page 99: ...99 Altos R360 F2 FAQ Frequently Asked Questions 28 Video 1 What s the video controller of Altos R360 F2 ANSWER ANSWER ANSWER ANSWER Matrox G200e with 16 MB of video memory ...

Page 100: ...0 F2 support Hyper V Server 2012 ANSWER ANSWER ANSWER ANSWER Yes Altos R360 F2 is certified with Windows Server 2012 with Hyper V According to Microsoft there is no specific certification program for Hyper V Server 2012 For servers are certified with Windows Server 2012 with Hyper V Hyper V Server 2012 can be supported 8 Is Intel VT a necessary requirement for Hyper V ANSWER ANSWER ANSWER ANSWER Y...

Page 101: ...s 100 percent of one CPU If you want to allocate the equivalent of one entire CPU to a virtual machine specify 100 percent as its reserved capacity 12 How do I create virtual machine and install guest operating system on Altos R360 F2 ANSWER ANSWER ANSWER ANSWER This depends on the support of virtualization software Please refer to the Administrator Guide or Installation Guide of related virtualiz...

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