Acer AC100 Service Manual Download Page 9

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Chapter 1

HDD CARRIER

ASSY HDD CARRIER HT-361D

60.R7M01.002

HEATSINK BRACKET

ASSY BACK-PLATE 1156 AVC

60.R7M01.001

FAN DUCT COVER

CVR FAN DUCT A HT-361D

42.R7M01.001

FRONT BEZEL W/KEY

ASSY AT BEZEL HT-361D

60.R7M01.004

HOUSING W/HDD LED CABLE &
FAN & POWER CABLE &
INSTRUSION CABLE & VGA CABLE

ASSY HOUSING HT-361D

60.R7M01.005

POWER SUPPLY SUPPORT
BRACKET

BRKT PSU SUPPORT HT-361

33.R3601.002

CPU/PROCESSOR

CPU INTEL XEON E3-1260L 2.8M
45W 2.4G

IC CPU SANDY BRIDGE
BRANDED XEON E31260L

KC.12601.E3L

CPU INTEL CORE I3 2120 LGA 3M
1333 1155 65W 3.3G, DUAL CORE

IC CPU SANDY BRIDGE I3-2120
3MB 2C 3.3GH

KC.21201.CI3

CPU INTEL CORE I3 2100 LGA 3M
1333 1155 65W 3.1G, DUAL CORE

IC CPU SANDY BRIDGE I3-2100
3MB 2C 3.1GH

KC.21001.CI3

CPU INTEL PENTIUM DUAL-CORE
G850 LGA 3M 1333 1155 65W 2.9G

IC CPU G850 SANDY BRIDGE
3MB 2c FCLGA 2.

KC.85001.DEG

CPU INTEL PENTIUM DUAL-CORE
G840 LGA 2.8G 3M 1333 1155 65W

IC CPU INTEL PENTIUM DUAL-
CORE G840 LGA

KC.84001.DEG

CPU INTEL PENTIUM DUAL-CORE
G620 LGA 2.6G 3M 1066 1155 65W

IC CPU INTEL PENTIUM DUAL-
CORE G620 LGA

KC.62001.DEG

HDD/HARD DISK
DRIVE

HDD 1TB 7200RPM 3.5" SEAGATE
ST31000528AS(PHARAOH BP) SATA
II 32MB LF F/W:CC44

HDD 1TB 3.5" SEAGATE
ST31000528AS 7.2K

KH.01K01.013

HDD 1TB 7200RPM 3.5" SATA WD
1001FAES-22W7A0

HDD-WD 1TB 3.5" SATA 7.2K
ACER

KH.01K08.009

HDD 320G 7200RPM 3.5" SEAGATE
ST3320418AS( PHARAOH BP) SATA
II 16MB LF F/W:CC44

HDD 320GB 3.5" SEAGATE
ST3320418AS 7.2K

KH.32001.020

HDD 1.5TB 3.5" 7200RPM SATA
SEAGATE BRINKS ST31500341AS
32MB CC4H 7

HDD 1.5TB SGT ST31500341AS
7.2

KH.15K01.002

HDD 3.5" 500GB 7200RPM SATA WD
XL320M WD5000AAKS-22M9A0

HDD 500GB WD5000AAKS-
22V1A0

KH.50008.014

HEATSINK

PCH HEATSINK

ASSY PCH HSINK 18X26X35MM
AURORA

60.R7M01.006

CPU HEATSINK

ASSY CPU HSINK 45X70X80MM
AURORA

60.R7M01.007

Category

Part Name

Description

Acer Part No.

Summary of Contents for AC100

Page 1: ...AC100S Service Guide PART NO PRINTED IN TAIWAN ...

Page 2: ...the table below for the updates made on AC100S service guide Copyright Copyright 2011 All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer I...

Page 3: ...s bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...vices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitr...

Page 5: ...m Cover 20 Removing the Front Bezel 21 Removing the Backplane Board 22 Removing the Fan 25 Removing the HDD Access LED cables 27 Removing the Power Supply 28 Removing the Mainboard Tray 32 Removing the Heatsink 35 Removing the Processor 36 Removing the Memory Modules 38 Removing the Mainboard 38 Removing the RTC Battery 40 Removing the Expansion Slot Cover 41 Removing the Front I O Board 41 Removi...

Page 6: ...System internal inspection 74 System Diagnosis 75 Hardware diagnostic program 75 System Status Error Codes 77 BIOS Recovery 77 Clearing CMOS 78 Undetermined Problems 78 BIOS Setup 79 Entering the BIOS Setup Utility 80 Navigating Through the Setup Utility 80 Setup Utility Menus 81 Main 82 Advanced 83 Security 90 Server Mgm 91 Boot Options 92 BIOS POST codes and messages 95 BIOS POST Messages 95 POS...

Page 7: ...Chapter 1 1 Exploded view System components Chapter 1 ...

Page 8: ... PA 14000 032 WIRELESS LAN BOARD 802 11BGN 1X1 RALINK RT3090 LOW PROFILE WLAN 802 11BGN 1X1 RALINK RT3090 LOW PR NI 10200 038 WIRELESS LAN BOARD 802 11BGN PRONETS WU71RL USB WLAN 802 11 BGN WU71RL USB NI 10200 023 CABLES BACKPLANE BOARD CABLE C A 2CON 10PIN HT361 50 R3601 001 EXTERNAL ETHERNET CAT5E CABLE BLACK 2M C A CAT5E STRAI BLACK_2M BIZ 50 R3601 005 FRONT I O BOARD CABLE C A 2CON 26PIN HT361...

Page 9: ...RIDGE 3MB 2c FCLGA 2 KC 85001 DEG CPU INTEL PENTIUM DUAL CORE G840 LGA 2 8G 3M 1333 1155 65W IC CPU INTEL PENTIUM DUAL CORE G840 LGA KC 84001 DEG CPU INTEL PENTIUM DUAL CORE G620 LGA 2 6G 3M 1066 1155 65W IC CPU INTEL PENTIUM DUAL CORE G620 LGA KC 62001 DEG HDD HARD DISK DRIVE HDD 1TB 7200RPM 3 5 SEAGATE ST31000528AS PHARAOH BP SATA II 32MB LF F W CC44 HDD 1TB 3 5 SEAGATE ST31000528AS 7 2K KH 01K0...

Page 10: ...Z 4GB NT4GC72B8PB0NF CG DIMM 4G NT4GC72B8PB0NF CG DDR3 UNB KN 4GB03 008 MISCELLANEOUS MASTER KEY DK103 KY05 MASTER KEY HT 361 33 R3601 004 THERMAL PAD 50X8X1MM T PAD 50X8X1MM HUNTER ISLAND 47 R7M01 001 POWER SUPPLY POWER SUPPLY 200W 1U DELTA DPS 200PB 177 B SPS 200W 1U DELTA DPS 200PB 177 B HUNTER PY 20009 003 SCREWS SCREW MACH P WS M3 0 5 4L NI SCRW MACH P WS M3 0 5 4L NI 86 19534 4R0 SCREW MACH ...

Page 11: ... rear Gigabit LAN port eSATA port VGA port Memory Supports DDR3 unbuffered SDRAM Status LED indicators Front Power HDD activity LAN activity System status Rear LAN activity status Thermal solution System fan and heatsink Items Specifications Operating system Microsoft Windows Home Server Microsoft Windows Small Business Server Red Hat Enterprise Linux 5 and 6 SuSE Linux Enterprise Server Utilities...

Page 12: ... Temperature range Operating Non operating 10 C to 35 C 50 F to 95 F 40 70 C 40 158 F Humidity non condensing Operating Non operating 8 to 90 RH non condensing 5 to 95 RH non condensing Specifications Value Dimensions WxHxD 210 mm 8 3 x 267mm 10 5 x 260 mm 10 2 Weight 4 612 kg without HDD ...

Page 13: ... 3 7 Front panel No Icon Component 1 USB 2 0 port 2 Network indicator Hard disk drive HDD status indicator System status indicator Power indicator 3 Individual HDD status indicators System appearance Chapter 3 ...

Page 14: ...8 Chapter 3 Front inner view No Icon Component 1 Lock 2 HDD carriers 3 Power button ...

Page 15: ...Chapter 3 9 Rear panel No Icon Component 1 Recovery reset button 2 Video port 3 LAN port 4 USB 2 0 ports 5 eSATA port 6 Power connector ...

Page 16: ...10 Chapter 3 Internal components No Component 1 Backplane board 2 Power supply 3 Memory module 4 Mainboard 5 System Fan ...

Page 17: ...andom blink System is booting System is shutting down On System initialize operation completed Purple Random blink System is booting from a USB device Reserved for BIOS update while boot block has been active System recovery or reset is in progress Purple On May indicate the following states System failure HDD failure SATA controller failure USB controller failure LAN controller failure Fan failur...

Page 18: ...added into the server storage HDD is in the process of being removed from the server storage White On HDD is mounted into the drive bay and added into the server storage Purple and white Random blink HDD failure Windows Home Server cannot find HDD None Off No HDD mounted in the drive bay No LED indicator Color LED status Description 1 LAN port network speed LED Amber On 1000 Mbps network access Gr...

Page 19: ...Chapter 3 13 System block diagram ...

Page 20: ...14 Chapter 3 ...

Page 21: ...ccess LED cable connector 14 CN16 SATA cable connector 5 CN1 Vcore power F W update reserved 15 BAT1 Battery holder 6 DIMM1A DDR3 memory slot 1 16 SKT1 USB top eSATA bottom 7 DIMM2A DDR3 memory slot 2 17 USBLAN2 Gigabit Ethernet port top USB ports bottom 8 ATXCN1 24 pin power cable connector 18 SW1 Reset switch 9 CN17 PSU Information reserved 19 CN4 VGA cable connector 10 CN15 Front I O board conn...

Page 22: ... and Switch Location Name Settings JP1 Clear CMOS Jumper 1 2 Normal default 2 3 Clear CMOS JP3 Power button connector JP4 Reset Jumper Open default JP6 Intrusion switch connector JP9 ME Update Jumper Open default Close ME update ...

Page 23: ...eezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Pre disassembly Procedure Before proceeding with the disassembly procedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the p...

Page 24: ...18 Chapter 5 Disassembly Procedure Removing the Hard Disk 1 Turn the key to the unlock position and open the front panel door 2 Press to release the hard drive carrier handle ...

Page 25: ...e hard drive carrier out of the HDD bay 4 Remove the carrier by gently prying open the right rail of the carrier 1 and lift the hard disk off the carrier 2 5 Repeat the steps above to remove all hard disk drives and carriers ...

Page 26: ...hat secure system cover 3 Slide the system cover toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 4 Lift the system cover away from the chassis and put it aside for reinstallation later Screw Quantity Color Torque Part No M3 0 5 4 NI 3 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 27: ...ront Bezel 1 Remove the system cover Refer to the previous section for instructions 2 Release the left front bezel retention tabs from the chassis interior 3 Release the right front bezel retention tabs from the chassis interior ...

Page 28: ...NOTE The photos of the backplane board in this section represents a sample only Actual board may differ from photo 1 See Removing the Hard Disk on page 18 2 See Removing the System Cover on page 20 3 Disconnect the fan 1 LED 2 and power 3 cables from their backplane board connectors ...

Page 29: ...Chapter 5 23 4 Press the clip on the SATA cable 1 and pull up to disconnect 2 from its mainboard connector CN16 5 Pull the backplane board bracket out of the chassis ...

Page 30: ... 6 Detach the four HDD SATA cables from their backplane board connectors 7 Remove the seven screws that secure the backplane board Screw Quantity Color Torque Part No M3 x L4 7 Chrome 5 1 to 6 9 kgf cm 86 19534 4R0 ...

Page 31: ...angle as above image shows Please detach the Circuit boards and follow local regulations for disposal Removing the Fan 1 See Removing the Hard Disk on page 18 2 See Removing the System Cover on page 20 3 See Removing the Backplane Board on page 22 4 Pull the backplane board LED cable connector out through the chassis opening ...

Page 32: ...5 5 Pull the fan cable connector out through the chassis opening 6 Remove the four screws that secure the fan to the chassis Screw Quantity Color Torque Part No M3 0 5 4 NI 4 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 33: ...oving the Hard Disk on page 18 2 See Removing the System Cover on page 20 3 See Removing the Front Bezel on page 21 4 See Removing the Backplane Board on page 22 5 See Removing the Fan on page 25 6 Disconnect the HDD access LED cable connector from its mainboard connector CN2 ...

Page 34: ... Removing the Power Supply 1 See Removing the Hard Disk on page 18 2 See Removing the System Cover on page 20 3 See Removing the Backplane Board on page 22 4 Pull the cable tie to dislodge from the locking tab 1 Push the cable tie completely through the guide 2 to release the power cables ...

Page 35: ... 5 29 5 While pressing the tab 1 on the 4 pin power cable pull the cable off 2 the mainboard connector ATXCN2 6 With the thumb in the thumb hole press the tab 1 to release the mainboard tray 2 from the chassis ...

Page 36: ...30 Chapter 5 7 Slide the mainboard tray out slightly until you have access to the power cable 8 While pressing the tab 1 on the 24 pin power cable pull the cable off 2 the mainboard connector ...

Page 37: ...hapter 5 31 9 Pull the power cable connectors out through the chassis openings 10 Remove the four screws that secure the power supply Screw Quantity Color Torque Part No 6 32 3 16 NI Chrome 86 4A5A6 012 ...

Page 38: ...ee Removing the System Cover on page 20 3 See Removing the Front Bezel on page 21 4 See Removing the Backplane Board on page 22 5 See Removing the Power Supply on page 28 6 See Removing the Fan on page 25 7 See Removing the HDD Access LED cables on page 27 8 See Removing the Power Supply on page 28 9 Disconnect the backplane LED cable connector from its mainboard connector CN3 ...

Page 39: ...Chapter 5 33 10 Disconnect the intrusion switch cable connector from its mainboard connector JP6 11 Disconnect the VGA cable connector from its mainboard connector CN4 ...

Page 40: ...34 Chapter 5 12 Pull out the mainboard tray completely ...

Page 41: ...Chapter 5 35 Removing the Heatsink 1 See Removing the Mainboard Tray on page 32 2 Use a screwdriver to loosen the four screws on the heatsink as shown below 3 Lift the heatsink away from the mainboard ...

Page 42: ...rtant data WARNING The processor becomes very hot when the system is on Allow it to cool off first before handling 1 See Removing the Mainboard Tray on page 32 2 See Removing the Heatsink on page 35 3 Release the load lever 1 and pull the load lever to the fully open upright position 2 4 Open the retention plate to expose the socket body ...

Page 43: ...apter 5 37 5 Gently lift the processor out of its socket IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Page 44: ...he DIMM slot 2 4 If there is a second memory module installed repeat steps 12 and 13 to remove it Note Circuit boards 10 cm2 has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal Removing the Mainboard 1 See Removing the Mainboard Tray on page 32 2 Disconnect the front I O cable connectors from its mainboard c...

Page 45: ... 3 Disconnect the power button cable connector from its mainboard connector JP3 4 Remove the four screws that secure the mainboard Screw Quantity Color Torque Part No M3 x L4 4 Chrome 5 1 to 6 9 kgf cm 86 19534 4R0 ...

Page 46: ... as above image shows Please detach the Circuit boards and follow local regulations for disposal Removing the RTC Battery 1 See Removing the Mainboard on page 38 2 Remove the RTC battery Note The RTC battery has been highlighted with a yellow circle as shown above Please follow local regulations for disposal of used RTC batteries ...

Page 47: ...d or slot cover Rotate the slot cover lock counterclockwise 2 Remove the expansion card or slot cover Removing the Front I O Board 1 See Removing the Mainboard Tray on page 32 2 Disconnect the 26 pin cable connector from its front I O board connector CN1 Screw Quantity Color Torque Part No M3 0 5 4 NI 1 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 48: ...the left to release its tabs from the mainboard tray notches Lift to detach the front I O board bracket 5 Remove the three screws that secure the front I O board to the bracket Screw Quantity Color Torque Part No M3 0 5 4 NI 1 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 Screw Quantity Color Torque Part No M3 x L4 3 Chrome 5 1 to 6 9 kgf cm 86 19534 4R0 ...

Page 49: ...e image shows Please detach the Circuit boards and follow local regulations for disposal Removing the Power Button Cable Module 1 See Removing the Front I O Board on page 41 2 Loosen the screws that secure the power button cable module to the mainboard tray Screw Quantity Color Torque Part No M1 6 x L6 2 Chrome 86 1A56P 6R0 ...

Page 50: ...44 Chapter 5 3 Pull the power button cable module through the opening on the mainboard tray ...

Page 51: ...wer Button Cable Module 1 Insert the power button cable module through the opening on the mainboard tray 2 Secure the power button cable module to the mainboard trayt using two screws Screw Quantity Color Torque Part No M1 6 x L6 2 Chrome 86 1A56P 6R0 ...

Page 52: ...rews to secure the front I O board to the bracket 3 Make sure the tabs on the front I O board bracket are inserted into the mainboard tray notches 1 Press down 2 to install the front I O board bracket to the mainboard tray Screw Quantity Color Torque Part No M3 x L4 3 Chrome 5 1 to 6 9 kgf cm 86 19534 4R0 ...

Page 53: ... slightly to the right and make sure that it is securely attached to the mainboard tray 5 Secure the front I O board bracket to the mainboard tray with one screw Screw Quantity Color Torque Part No M3 0 5 4 NI 1 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 54: ...1 Reinstalling the Expansion Slot Cover 1 Insert the expansion card or slot cover 2 Rotate the slot cover lock clockwise Secure the slot cover lock to the expansion card or slot cover using one screw Screw Quantity Color Torque Part No M3 0 5 4 NI 1 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 55: ...Chapter 5 49 Replacing the RTC Battery 1 Insert the RTC battery into the battery holder Replacing the Mainboard 1 Insert the mainboard into the mainboard tray ...

Page 56: ...ecure the mainboard to the mainboard tray using four screws 3 Connect the power button cable connector to its mainboard connector JP3 Screw Quantity Color Torque Part No M3 x L4 4 Chrome 5 1 to 6 9 kgf cm 86 19534 4R0 ...

Page 57: ... to its mainboard connectors CN14 and CN15 Installing the Memory Modules 1 Insert the memory module into DIMM1A slot 1 and then press it down until it clicks into place 2 2 If a second memory module is available install it in DIMM2A slot by repeating step 1 ...

Page 58: ...PORTANT IWhen installing a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket 1 Hold the processor by its edges 2 Insert the processor into the processor socket 3 Close the retention plate ...

Page 59: ...eat sink and the processor socket retention plate b Apply a thin layer of an approved thermal interface material before installing the heatsink 6 Make sure that only a very thin layer is applied so that both contact surfaces are still visible Reinstalling the Heatsink 1 Position the heatsink over the processor and make sure the heatsink screws are aligned with the holes on the mainboard ...

Page 60: ...54 Chapter 5 2 Use a screwdriver to tighten the four screws on the heatsink as shown below Reinstalling the Mainboard Tray 1 Push the mainboard tray into the chassis ...

Page 61: ...Chapter 5 55 2 Connect the VGA cable connector to its mainboard connector CN4 3 Connect the intrusion switch cable connector to its mainboard connector JP6 ...

Page 62: ...56 Chapter 5 4 Connect the backplane LED cable connector to its mainboard connector CN3 Reinstalling the Power Supply 1 Push the power cable connectors into the chassis openings ...

Page 63: ...Chapter 5 57 2 Connect the 4 pin power cable connector to its mainboard connector ATXCN2 3 Slide the mainboard tray out slightly until you have access to the power cable connector ...

Page 64: ...58 Chapter 5 4 Connect the 24 pin power cable to its mainboard connector ATXCN1 5 Slide the power supply into the chassis ...

Page 65: ...Chapter 5 59 6 Secure the power supply to the chassis using four screws 7 Push the mainboard tray into the chassis Screw Quantity Color Torque Part No 6 32 3 16 4 Chrome 5 1 to 6 9 kgf cm 86 4A5A6 012 ...

Page 66: ...the cables properly Insert the cable tie through the guide 1 Make sure the cables are securely fastened by lodging the tie to the locking tab 2 Connecting the HDD Access LED cables 1 Carefully insert the HDD access LED cables ...

Page 67: ... 2 Connect the HDD access LED cable connector to its mainboard connector CN2 Reinstalling the Fan 1 Insert the fan into the chassis making sure that the screw holes on the fan are aligned with those on the chassis ...

Page 68: ...hapter 5 2 Use four screws to secure the fan to the chassis 3 Push the fan cable connector through the chassis opening Screw Quantity Color Torque Part No M3 0 5 4 NI 4 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 69: ...LED cable connector through the chassis opening Reinstalling the Backplane Board NOTE The photos of the backplane board in this section represents a sample only Actual board may differ from photo 1 Install the backplane board into the bracket ...

Page 70: ...Use seven screws to secure the backplane board to the bracket 3 Connect the four HDD SATA cables to their backplane board connectors Screw Quantity Color Torque Part No M3 x L4 7 Chrome 5 1 to 6 9 kgf cm 86 19534 4R0 ...

Page 71: ...Chapter 5 65 4 Insert the backplane board bracket into the chassis Push the backplane cable connector through the chassis opening 5 Connect the SATA cable connector to its mainboard connector CN16 ...

Page 72: ...nnect the fan 1 LED 2 and power 3 cables to their backplane board connectors Reinstalling the Front Bezel 1 Align the right front bezel retention tabs with the notches on the chassis interior Close the right front bezel ...

Page 73: ...front bezel retention tabs clicks into the notches on the chassis interior Reinstalling the System Cover 1 Position and lower the system cover over chassis until it is complete aligned with the bottom Push the cover towards the front until it is completely closed ...

Page 74: ...o secure system cover to the chassis Reinstalling the Hard Disk 1 Align the rivets on the left rail of the carrier with the holes on the hard disk Screw Quantity Color Torque Part No M3 0 5 4 NI 3 Chrome 5 1 to 6 9 kgf cm 86 1A524 4R0 ...

Page 75: ...Chapter 5 69 2 Gently pry open the left rail of the carrier 1 and insert the hard disk into the carrier 2 3 Close the hard disk carrier handle ...

Page 76: ...the unlock position and open the front panel door 5 Insert the hard disk drive carrier making sure that the hard disk SATA connector is properly inserted into the SATA connector on the backplane board 6 Insert all hard disk carriers ...

Page 77: ...Chapter 5 71 7 Close the front panel door ...

Page 78: ...72 Chapter 5 ...

Page 79: ...ive false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation Refer to the System Diagnosis on page 75 for more information 3 Refer to the table below to determine which corrective action to perform System Check Procedures System Di...

Page 80: ...tem Internal Inspection System internal inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface 6 Remove the system cover For instructions on removing system cover refer to Removing the System Cover o...

Page 81: ...iately press and release the Recovery reset button with the paper clip end The system status indicator blinks red and immediately starts the diagnostic process a Onboard memory flash check b HDD account check c Memory size check 1024 or 2048 MB d Fan speed check e CPU temperature check f MB voltage check g Backplane board temperature check h PQAF system test i PQAF memory test j PQAF HDD test k Re...

Page 82: ... BUS concerned 5 func 5 general device initialization on the BUS concerned 6 func 6 error reporting for the BUS concerned 7 func 7 add on ROM initialization for all BUSes 8 func 8 BBS ROM initialization for all BUSes Boot from USB disk HDD 0 HDD 1 HDD 2 HDD 3 HDD 0 HDD 1 HDD 2 HDD 3 Backplane board temperature check PQAF system test PQAF memory test PQAF HDD test Read SN from DMI data check End te...

Page 83: ...ng sections provide instructions on how to recover BIOS settings To create a BIOS Recovery disk 1 Prepare a USB storage device 2 Connect the USB storage device to a USB port on your computer 3 Copy the target BIOS ROM file to a USB storage device 4 Rename the target BIOS to AMIBoot ROM 5 Unplug the device To perform a BIOS recovery 1 Create the BIOS Recovery disk as described in the previous secti...

Page 84: ...lt values 8 Press F10 to save the changes made and close the Setup Utility Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at th...

Page 85: ... make changes to the BIOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be reta...

Page 86: ...multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu NOTE Grayed out fields are not user configurable Enter key Disp...

Page 87: ...in menu includes the following main setup categories Main Advanced Security Server Mgnt Boot Options Boot Manager Save Exit In the descriptive table following each of the menu screenshots settings in boldface are the default and suggested settings ...

Page 88: ...y Build Date Date when the BIOS setup utility was built Processor Type of CPU installed on the system Core Frequency Core speed of the CPU installed on the system Count Physical CPU core Memory Size Total size of system memory installed on the system System Date Set the date following the weekday month day year format System Time hh mm ss Set the system time following the hour minute second format...

Page 89: ...nents Select a submenu item then press Enter to access the related submenu screen The items with a triangle beside them are sub menus that can be accessed by highlighting the item and pressing ENTER Processor Configuration This submenu displays the status of the processor as detected by the BIOS including items such as ...

Page 90: ...84 Chapter 7 the processor s type frequency core count and Cache L1 L2 settings Memory Configuration This submenu displays the type and size of the memory installed in the system Chipset Configuration ...

Page 91: ... or disables the Intel VT d Technology Enabled Disabled Intel TXT Technology Enables or disables the Intel TXT LT support Enabled Disabled ME Subsystem Configuration This feature allows you to set the ME Subsystem Parameters ME Subsystem End of POST Message and Execute MEBx Parameter Description Option HPET Support Enables or disables the High Precision Event Timer Enabled Disabled WHEA Support En...

Page 92: ... controller Enabled Disabled SATA Mode Sets the SATA mode IDE Mode ACHI Mode RAID Mode SATA Port0 4 SATA device information Not Installed means that there is no SATA device installed Parameter Description Option PERR Generation Enables or disables PCI device to generate PERR Enabled Disabled SERR Generation Enables or disables PCI device to generate SERR Enabled Disabled PCI Express Slot 1 I O ROM...

Page 93: ... specifies what PCI Option ROM to launch EFI Compatible ROM Legacy ROM Parameter Description Option USB Controller Enables or disables all USB devices Enabled Disabled Legacy USB Support Select Enabled to use Legacy USB devices If this item is set to Auto Legacy USB support will be automatically enabled if a legacy USB device is installed in the system Enabled Disabled Auto Port 60 64 Emulation En...

Page 94: ...o set the date settings for the Real Time Clock RTC You can choose between 1 to 31 The default setting is Every day Time hh mm ss Use this feature to set the time settings for the RTC in 00 00 00 format Enabled Disabled Restore on AC Power Loss Use this feature to set the power state after a power outage Select Power Off for the system power to remain off after a power outage Select Power On for t...

Page 95: ...Chapter 7 89 Hardware Monitor This submenu lets you monitor the parameters for critical voltages temperatures and fan speeds ...

Page 96: ...r and press Enter to install a new Administrator password Power Reset Button Lockout Enabled Disabled BIOS Write Protect Select Enabled to prevent the user from writing data into the BIOS Setup Utility The options are Enabled and Disabled Enabled Disabled TPM Support TPM Trusted Platform Module Support improves data integrity and network security Enables or disables TPM support Enable Disable TPM ...

Page 97: ... System Product Name System Serial Number Base Board Product Name Base Board Serial Number UUID NIC1 Mac Address The BIOS will automatically enter the Mac address of this machine however it may be over ridden Mac addresses are 6 two digit hexadecimal numbers Base 16 0 9 A B C D E F separated by dots ...

Page 98: ... that must pass before the multiple event counter associated with the log entry is updated Valid entry is a numeric value ranging from 1 to 255 Mutliple Event Time Window The number of minutes which must pass between duplicate log entries which utilize a mutliple event counter Valid value is from 0 to 99 minutes Log OEM Codes Enables or disables the logging of EFI status codes as OEM codes if not ...

Page 99: ...vailable UEFI devices Press Enter to display the device or drive order Hard Disk Drive Order This feature allows you to specify the boot sequence from all available hard disk drives Optical Disk Drive Order This feature allows you to specify the boot sequence from all available optical disk drives Removable Device Order This feature allows you to specify the boot sequence from all available remova...

Page 100: ...s changes made without exiting system setup Discard Changes Discards all changes made to the utility and load previous configuration settings Load Default Settings Loads the factory default settings for all setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load...

Page 101: ...nosed and or initialized by POST to ensure system functionality are as follows Microprocessor with built in numeric coprocessor and cache memory subsystem Direct memory access DMA controller 8237 module Interrupt system 8259 module Three programmable timers system timer and 8254 module ROM subsystem RAM subsystem CMOS RAM subsystem and real time clock calendar with battery backup When POST execute...

Page 102: ...de is enabled D4 Test base 512KB memory Adjust policies and cache first 8MB Set stack D5 Bootblock code is copied from ROM to lower system memory and control is given to it BIOS now executes out of RAM D6 Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced Main BIOS checksum is tested If BIOS recovery is necessary control flows to checkpoint E0 See Bootbloc...

Page 103: ...file cluster by cluster F5 Disable L1 cache FA Check the validity of the recovery file configuration to the current configuration of the flash part FB Make flash write enabled through chipset and OEM specific method Detect proper flash part Verify that the found flash part size equals the recovery file size F4 The recovery file size does not equal the found flash part size FC Erase the flash part ...

Page 104: ...aying sign on message CPU information setup key message and any OEM specific information 38 Initializes different devices through DIM See DIM Code Checkpoints section of document for more information 39 Initializes DMAC 1 DMAC 2 3A Initialize RTC date time 3B Test for total memory installed in the system Also Check for DEL or ESC keys to limit memory test Display total memory in the system 3C Mid ...

Page 105: ...d A4 Initialize runtime language module A7 Displays the system configuration screen if enabled Initialize the CPU s before boot which includes the programming of the MTRR s A8 Prepare CPU for OS boot including final MTRR values A9 Wait for user input at config display if needed AA Uninstall POST INT1Ch vector and INT09h vector Deinitializes the ADM module AB Prepare BBS for Int 19 boot AC End of P...

Page 106: ...he screen The following is a list of codes that may be written to port 80h Post Code Description 02h Verify Real Mode 03h Disable Non Maskable Interrupt NMI 04h Get CPU type 06h Initialize system hardware 07h Disable shadow and execute code from the ROM 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to in...

Page 107: ...e cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 41h Initialize extended memory for RomPilot 42h Initialize interrupt vectors 45h POST device initialization 46h 2 1 2 3 Check ROM copyright notice 47h Initialize I20 support 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4B...

Page 108: ...hadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Dh Initialize Intelligent System Monitoring 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS23...

Page 109: ... check sum failure 99h Check for SMART Drive optional 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B1h Inf...

Page 110: ... Initialize note dock optional C7h Initialize note dock late C8h Force check optional C9h Extended checksum optional CAh Redirect Int 15h to enable remote keyboard CBh Redirect Int 13h to Memory Technologies Devices such as ROM RAM PCMCIA and serial disk CCh Redirect Int 10h to enable remote serial video CDh Re map I O and memory for PCMCIA CEh Initialize digitizer and display message D2h Unknown ...

Page 111: ...oint code followed by a delay the high order byte another delay and then the low order byte of the error It repeats this sequence continuously E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors...

Page 112: ...106 Chapter 8 ...

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