Acer A4K2101 User Manual Download | Manualshive

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Troubleshooting

LED & Alarm Definition Listing

Ceiling Mount Installation

Compatibility Modes

Regulations and safety notices

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Summary of Contents for A4K2101

Page 1: ...1 EL8630Ua HL 4K30Ua GL825Ua VL 730Ua A4K2101 L812 EL8632Ua HL 4K32Ua GL827Ua VL 732Ua L811 A4K2109 Series User s Guide Copyright 2021 Acer Incorporated All Rights Reserved Acer Projector User s Guide Original Issue 08 2021 ...

Page 2: ...pect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your projector All correspondence concerning your unit should include the serial ...

Page 3: ...wer outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Do not use this product near water Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged Slots and ope...

Page 4: ...let strip or receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s AC adapter is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before inserting th...

Page 5: ...alified technician to restore the product to normal condition Warning For safety reasons do not use non compliant parts when adding or changing components Consult your reseller for purchase options Your device and its enhancements may contain small parts Keep them out of the reach of small children Additional safety information Do not look into the projector s lens when the light source is on The ...

Page 6: ...ay rise and cause damage when the filter ventilation slots are clogged with dirt or dust Do not look into the air outlet grille when projector is operating It may hurt your eyes Always open the lens shutter or remove the lens cap when the projector is on Do not block the projector lens with any object when the projector is under operation as this could cause the object to become heated and deforme...

Page 7: ...ection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http www acer group com public Sustainability index htm Laser caution This product belongs to CLASS I laser product and complies with IEC 60825 1 2014 Above laser cautions are located on the bottom of this apparatus Notice is given to supervise children...

Page 8: ... Near any appliance that generates a strong magnetic field Place in direct sunlight Precautions Follow all warnings precautions and maintenance as recommended in this user s guide to maximize the life of your unit Warning Do not look into the projector s lens when the projector is on The bright light may hurt your eyes To reduce the risk of fire or electric shock do not expose this product to rain...

Page 9: ...Projector 7 Turning the Projector On Off 8 Turning On the Projector 8 Turning Off the Projector 9 Adjusting the Projected Image 10 Adjusting the Height of the Projected Image 10 How to Get a Preferred Image Size by Adjusting Distance and Zoom 11 User Controls 12 Installation Menu 12 Onscreen Display OSD Menus 13 Color 14 Image 17 Setting 20 Management 24 Audio 25 3D 26 Language 26 Acer Splash Down...

Page 10: ...Appendices 30 Troubleshooting 30 LED Alarm Definition Listing 34 Ceiling Mount Installation 35 Specifications 36 Compatibility Modes 38 Regulations and safety notices 40 ...

Page 11: ... consumption and economy ECO mode extends projector life Acer EcoProjection Technology delivers Intelligent power management approach and physical efficiency improvement Advanced keystone correction delivers optimum presentations Multi language Onscreen Display OSD menus Motorised focus projection lens 0 8 2X digital zoom and pan move function Microsoft Windows 2000 XP 7 8 8 1 10 Vista Macintosh O...

Page 12: ...diately if any thing is missing Note The package content may differ by regions and models Projector Power cord VGA cable Optional HDMI cable Optional Security card Optional User s guide CD ROM Optional Remote control Quick start guide AAA Battery x 2 Carrying case Optional WirelessHD dongle kit MWIHD1 Optional Wireless dongle UWA5 Optional ...

Page 13: ...s Description Description 1 LAN RJ45 port for 10 100M Ethernet 8 RS232 connector 2 USB connector Type A 9 Audio output connector 3 USB C connector 10 USB A for wireless dongle 4 HDMI connector 11 Kensington lock port 5 USB connector Type A 12 Security slot 6 12V DC output connector 13 Power socket 7 S PDIF port 14 Tilt adjusting wheel 1 2 1 3 4 5 14 14 14 14 11 12 13 1 4 5 3 9 10 8 6 7 2 ...

Page 14: ...ENTER Confirms your selection of items 6 BACK Cancels your selection or goes back to previous page 7 TEMP Temperature indicator LED 8 SOURCE Changes the active source 9 Four directional selection keys Selects items or makes adjustments to your selection 10 MENU Launches the Onscreen Display OSD menu returns to the previous step for the OSD menu operation or exits the OSD menu 247 81 346 34 38 01 2...

Page 15: ...stments to your selection ENTER Confirms your selection of items Play Pause 5 BACK Cancels your selection or goes back to previous page Stop 6 FREEZE To pause the screen image 7 VGA To change source to VGA This connection supports analog RGB and YPbPr 480i 480p 576i 576p 720p 1080i 1080p 8 PgUp PgDn For computer mode only Use this button to select the next or previous page This function is only av...

Page 16: ...ches the remote control functions to the Smart system 16 HIDE Press HIDE to hide screen image press again to display the image 17 HDMI MHL To change source to HDMI or MHL for the model with HDMI or MHL connector 18 ZOOM IN ZOOM OUT Zooms the projector display in or out 19 VIDEO To change source to composite video for the model with composite video connector 20 LAN WiFi To change source to LAN WiFi...

Page 17: ...lay mode is compatible with the projector Description Description 1 Power cord 7 USB Type C cable 2 HDMI cable 8 RJ45 cable 3 S PDIF audio cable 9 Wireless dongle 4 Audio cable 10 USB drive 5 USB cable 11 12V DC cable 6 RS232 cable 1 2 2 4 3 5 6 7 7 8 11 9 10 Speakers Smart devices Note Connector interface is subject to model s specifications Screen ...

Page 18: ... turn blue 3 Turn on your source computer notebook video player etc The projector will detect your source automatically when it is the first time you turn on the projector or the Source Selection function is Auto If the screen displays No Signal please make sure the signal cables are securely connected If you connect to multiple sources at the same time use SOURCE on the control panel or remote co...

Page 19: ...icates that the projector has overheated The lamp will automatically turn off the projector will automatically shut down and the LED Temp indicator will turn solid red Contact your local dealer or service center Fan failed Lamp will automatically turn off soon This onscreen message indicates that the fan has failed The lamp will automatically turn off the projector will automatically shut down and...

Page 20: ... Tilt adjusting wheel to raise the image to the desired height and angle 2 Use the rear Tilt adjusting wheel to fine tune the display angle To lower the image 1 Use the front Tilt adjusting wheel to lower the image to the desired height and angle 2 Use the rear Tilt adjusting wheel to fine tune the display angle Tilt adjusting wheel Tilt adjusting wheel Tilt adjusting wheel Tilt adjusting wheel ...

Page 21: ... cm Diagonal inch A W cm x H cm Max zoom B Min zoom B From base to top of image C 60 129 x 81 0 009 0 009 99 70 151 x 94 0 059 0 059 115 80 172 x 108 0 110 0 110 131 90 194 x 121 0 160 0 160 148 100 215 x 135 0 211 0 211 164 110 237 x 148 0 262 0 262 181 120 258 x 162 0 312 0 312 197 130 280 x 175 0 363 0 363 214 140 302 x 188 0 413 0 413 230 150 323 x 202 0 464 0 464 246 160 345 x 215 0 514 0 514...

Page 22: ... installation and maintenance 3 The background pattern acts as a guide to adjusting the calibration and alignment settings such as screen size and distance focus and more Note The OSD screenshot is for reference only and may differ from the actual design 4 The Installation menu includes several options Use the up and down arrow keys to select an option the left and right arrow keys to adjust selec...

Page 23: ...em press to enter a submenu for feature setting Use to select the desired item and adjust the settings by using Select the next item to be adjusted in the submenu and adjust as described above Press MENU on the control panel or remote control the screen will return to the main menu To exit the OSD menu press MENU on the control panel or remote control again It will close and the projector will aut...

Page 24: ... presentation with higher brightness Standard For common environment Movie For brighter and general movie video photo playing Dark Cinema For dark movie content Game For game content Football For football game EcoPro For extending lamp life DICOM SIM For DICOM format files in simulation mode and not for actual diagnosis ISF Day ISF Night Only available when ISF is enabled User 1 User 2 User 3 Memo...

Page 25: ...video image from black and white to fully saturated colors Press to decrease the amount of color in the image Press to increase the amount of color in the image Tint Adjusts the color balance of red and green Press to increase the amount of green in the image Press to increase the amount of red in the image Color Temperature Adjusts the color temperature At higher color temperatures the screen loo...

Page 26: ... This feature is On by default White Peaking Increases the brightness of whites that are near 100 Video sources only Film Mode Sets the image optimized to 24 frame True Film mode for more realistic cadence of film playback during motion sequences ISF This menu is password protected and only accessible by authorized calibrators The ISF Imaging Science Foundation has developed carefully crafted indu...

Page 27: ...e to fit native horizontal or vertical pixels Full for WXGA 1080p models The image will be displayed making full use of the horizontal and vertical pixels 4 3 The image will be scaled to fit the screen and displayed using a 4 3 ratio 16 9 The image will be scaled to fit the screen and displayed using a 16 9 ratio L Box for WXGA 1080p models Keeps the original signal aspect ratio and zooms in by 1 ...

Page 28: ... or out the image by pressing Using the functions of Digital Zoom Out and Image Shift together helps you fit the projected image full screen without adjusting the existing ceiling mount settings Image Shift Shifts the projected image by pressing When Native Resolution is WUXGA this functions is only available when the setting of Digital Zoom Out Install is less than 1 0 Sharpness Adjusts the sharp...

Page 29: ...scan ratio of the HDMI image on screen Auto Automatically adjusts the overscan ratio by information from the player Underscan Always no overscan on the HDMI image Overscan Always keep overscan on the HDMI image Silent When this function is enabled The acoustic noise will be minimized The display resolution will be set at 1920 x 1080 ...

Page 30: ...ttings may not be available Please refer to the actual OSD of your projector The function is to configure the geometric distortion of the projector s images when the images are projected onto screens which have a kind of uneven surface such as a cylinder a spherical shape etc Enable Keystone and corner correction functions will not be available when Warping is enabled Control Channel Allows you to...

Page 31: ... and helps create a seamless experience This function is only available for certain input timings After turned on performing Auto Keystone or adjusting the following settings will deactivate this function Aspect ratio Keystone H Position V Position Frequency HDMI Scan Info Digital Zoom When Display Mode is Game Dark or Game Bright this function will be automatically turned on LAN LAN Standby The d...

Page 32: ...e Setting LAN menu of the projector s OSD menu and then try again Note 1 An overview of the remote network operation page Note 2 An overview of the Tools page Note 3 The Info page shows the projector information and status To switch input signals click your desired signal These buttons function the same as those on the OSD menus projector control panel or remote control See Note 2 and Note 3 You c...

Page 33: ...k applied for trademark and logo registration in Japan the United States of America and other countries by JBMIA The projector is supported by the specified commands of the Crestron Electronics controller and related software for example RoomView For more information visit http www crestron com This projector is supported by AMX Device Discovery For more information visit http www amx com This pro...

Page 34: ...s operate at full speed continuously to cool down the projector s temperature Auto Shutdown Minutes The projector will automatically shut down while there is no signal input detected after the time you set Menu Display Time Seconds 5 15 30 Chooses the length of time the OSD menu will remain active after your last key press Manual The OSD menu remains active The only way to launch or exit the OSD m...

Page 35: ...nds and the Control Panel Lock will be set to Off When the projector is in standby mode press and hold POWER on the control panel for 7 seconds to turn the projector on and the Control Panel Lock will be set to Off Information Displays current status of this projector Volume Press to decrease the volume Press to increase the volume Mute Choose On to turn mute on Choose Off to turn mute off Power O...

Page 36: ...d HQFS format file or DVD with corresponding SW player Off Turns off the 3D mode 3D Format If the 3D content is not displayed correctly you can select a 3D format that suits the 3D content you are viewing and obtain the best result 24P 3D Choose 96Hz or 144Hz for 24p 3D 3D L R Invert If you see a discrete or overlapping image while wearing DLP 3D glasses you may need to execute Invert to get best ...

Page 37: ...ng the Acer Splash Downloader 1 Entering download mode Long press the POWER and MENU buttons on the control panel simultaneously while plugging in the power cord until the LED indicator lights up red Maximum image size 6 Mbytes Maximum image resolution 1920 x 1200 Recommended Native resolution Minimum image resolution 800 x 600 Maximum color bits 24 bits Image format BMP JPG PNG Supported operatio...

Page 38: ... to the computer below message will be displayed If the projector successfully connects the computer below message will be displayed Press Logo Replace to proceed 4 Loading the image First select the native resolution for the projector by adjusting PJ Native Resolution and decide if you want the image to be displayed full screen or in its original aspect ratio Press LoadImage and choose an image f...

Page 39: ...atus when the image is too large and Load Image fail will be displayed when the image format is not supported 5 Downloading the image to the projector Press Download to start downloading the image to the projector Note If Unknown is shown in the Manufacture or Device ID field the projector is not in a status suitable for download Go back to step 1 and try again After the image is downloaded succes...

Page 40: ...C For an incorrectly displayed image Open My Computer Control Panel and then double click the Display icon Select the Settings tab Verify that your display resolution setting is lower than or equal to 1600 x 1200 or 1920 x 1080 Click the Advanced Properties button If the problem still appears change the monitor display you are using and follow the steps below Verify that the resolution setting is ...

Page 41: ...y color setting on your computer 6 Image has vertical flickering bar Check and reconfigure the display mode of your graphics card to make it compatible with the projector 7 Image is out of focus Adjust the focus settings Make sure the projection screen is within the required distance Refer to Projection distance with clear focus section for more information Refer to the How to Get a Preferred Imag...

Page 42: ...d Select Image Projection Mode Image Projection Location on the OSD and adjust the projection direction Condition Solution 1 The projector stops responding to all controls If possible turn off the projector then unplug the power cord and wait at least 30 seconds before reconnecting power Make sure that the control panel lock function is disabled 2 Lamp burns out or makes a popping sound When the l...

Page 43: ...he system fan is not working Projector Overheated the projector has exceeded its recommended operating temperature and must be allowed to cool down before it is used Fan Fail Laser will automatically turn off soon Projector Overheated Laser will automatically turn off soon ...

Page 44: ...ower cord plugged in V Power on V Lamp retry Quick flashing Turning off Cooling state Quick flashing Turning off Cooling completed V Firmware download V V V Acer splash download V V V Error Thermal failure V V Error Fan lock failure V Quick flashing Error Lamp breakdown V V Error Color wheel failure V Quick flashing ...

Page 45: ...hat damage resulting from incorrect installation will void the warranty Warning If you buy a ceiling mount from another company please be sure to use the correct screw size Screw size will vary depending on the thickness of the mounting plate Be sure to keep at least 10 cm gap between the ceiling and the bottom of the projector Avoid installing the projector near a heat source 247 81 346 34 38 01 ...

Page 46: ...llion colors Digital zoom 0 8 2 X Weight Approximate 7 8 kg 17 2 lbs Dimensions W x D x H 429 x 389 x 143 mm 16 9 x 15 3 x 5 6 429 x 389 x 158 mm 16 9 x 15 3 x 6 2 with tilt adjusting wheels Power supply Universal AC input 100 240 V input frequency 50 60 Hz Operating temperature 0ºC to 40ºC 32ºF to 104ºF Standard package contents AC power cord x 1 Remote control x 1 Battery x 2 for the remote cont...

Page 47: ...jection distance with clear focus 0 059 m 0 312 m 2 32 12 28 Throw ratio 0 252 100 0 549 m Horizontal scan rate 15 100 KHz Vertical refresh scan rate 24 120 Hz Keystone correction 5 Degrees Vertical Horizontal Manual Audio 10W speaker x 2 Power consumption Standard mode 370 W 100 VAC ECO mode 220 W 100 VAC Standby mode 0 5 W Power socket V USB V LAN V USB Type C V HDMI 1 V HDMI 2 V USB for service...

Page 48: ...476 XGA_75 75 029 60 023 XGA_85 84 997 98 667 XGA_120 119 804 98 958 SXGA_75 1152 x 864 75 67 5 SXGA_85 84 99 77 094 1280 x 720_60 1280 x 720 60 45 1280 x 720_120 120 90 WXGA_60 1280 x 768 59 87 47 776 WXGA_75 74 893 60 289 WXGA_85 84 837 68 633 WXGA_60 1280 x 800 59 81 49 702 WXGA_120 119 909 101 563 SXGA_60 1280 x 1024 60 02 63 981 SXGA_72 72 76 97 SXGA_75 75 025 79 976 SXGA_85 85 024 91 146 Qua...

Page 49: ...2160_24 3840 x 2160 24 54 3840 x 2160_25 25 56 25 3840 x 2160_30 30 67 5 3840 x 2160_50 50 112 5 3840 x 2160_60 60 135 Mode Resolution V Frequency Hz H Frequency KHz 480i 720 x 480 1440 x 480 60 15 73 480p 720 x 480 60 31 47 576i 720 x 576 1440 x 576 50 15 63 576p 720 x 576 50 31 25 720p 50p 1280 x 720 50 37 5 720p 60p 1280 x 720 60 45 1080 50i 1920 x 1080 50 28 13 1080 60i 1920 x 1080 60 33 75 10...

Page 50: ...e into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified...

Page 51: ... and or Bluetooth modules Canada Low power license exempt radio communication devices RSS 247 a Common information Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device b Operation in 2 4 GHz band To prevent radio interference to the license...

Page 52: ...ation EC No 1275 2008 EN 50564 2011 Regulation EU No 2019 1782 EN 50563 2011 We Acer Incorporated hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and or other relevant standards have been applied EN 62368 1 2014 A11 2020 RED Directive 2014 53 EU EN...

Page 53: ... this device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product DLP Projector Trade Number Acer Model Number A4K2101 A4K2109 SKU Number L811 EL8630Ua HL 4K30Ua GL825Ua VL 730Ua L812 EL8632Ua HL 4K32Ua GL827Ua VL 732Ua L811 Name of Responsible Party Acer America Corpora...

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