Acer 9410-2829 - Aspire Service Manual Download Page 99

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Chapter 4

NOTE:

If you can not correct the problems according to the anterior tables, see “Undetermined Problems”.

Touchpad does not work.

Reconnect touchpad cable.
Touchpad board
System board

Modem-Related Symptoms

Symptom/Error

Action in Sequence

Internal modem does not
work correctly.

Modem phone port
modem combo board
System board

Keyboard/Touchpad-Related Symptoms

Symptom/Error

Action in Sequence

Summary of Contents for 9410-2829 - Aspire

Page 1: ...Acer Aspire 9410 7110 TravelMate 5610 5110 Service Guide Service guide files and updates are available on the ACER CSD web For more information please refer to http csd acer com tw ...

Page 2: ...II PRINTED IN TAIWAN ...

Page 3: ...III Revision History Please refer to the table below for the updates of Aspire 9410 7110 and TravelMate 5610 5110 service guide Date Chapter Updates ...

Page 4: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 5: ... sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Incorporated Intel is a registered trademark of Intel Corporation ...

Page 6: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 7: ...will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reason if a part number change is made it will not be noted in the printed...

Page 8: ...keys 11 Hotkeys 11 Special keys 12 Indicators 14 Easy launch Buttons 15 Touch pad 16 Touch pad Basics 16 Acer Empowering Technology 18 Acer eDataSecurity Management 19 Acer eLock Management 21 Acer ePerformance Management 22 Acer eRecovery Management 23 Acer eSettings Management 24 Acer eNet Management 25 Acer ePower Management 27 Acer ePresentation Management 29 Acer OrbiCam 30 Using the System U...

Page 9: ...embly 71 Chapter 4 Troubleshooting 75 System Check Procedures 76 External Diskette Drive Check 76 External CD ROM Drive Check 76 Keyboard or Auxiliary Input Device Check 76 Memory Check 77 Power System Check 77 Check the Power Adaptor 77 Check the Battery Pack 78 Touch pad Check 78 Power On Self Test POST Error Message 80 Index of Error Messages 81 Error Message List 81 Phoenix BIOS Beep Codes 82 ...

Page 10: ...upport Aspire 7110 TravelMate 5110 Series T Up to 1GB of DDR2 533MHz memory upgradeable to 2GB using two soDIMM modules dual channel support Display and Graphics T 17 1 WXGA 200 nit Acer CrystalBriteTM colour TFT LCD Aspire 9410 7110 series or high brightness TFT LCD TravelMate 5610 5110 series 1440 x 900 pixel resolution supporting simultaneous multi window viewing via Acer GridVistaTM T NVIDIA G...

Page 11: ...IP support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone T Acer OrbiCamTM integrated 1 3 megapixel or 310 000 pixel CMOS camera for selected models featuring T 225 degree ergonomic rotation T Acer VisageONTM technology for 1 3 megapixel camera models only T Acer PrimaLiteTM technology T Modem 56K ITU V 92 with PTT approval Wake on Ring ready T LAN gigabit Ethernet Wake on LAN ready T W...

Page 12: ... T 3 pin 90W AC adapter Dimensions and Weight T With Acer OrbiCamTM T 400 W x 295 D x 31 4 39 9 H mm 15 75 x 11 61 x 1 24 1 57 inches T 3 81 kg 8 39 lbs with 8 cell battery pack T 3 68 kg 8 10 lbs with 6 cell battery pack T Without Acer OrbiCamTM T 400 W x 295 D x 31 4 39 9 H mm 15 75 x 11 61 x 1 24 1 57 inches T 3 79 kg 8 35 lbs with 8 cell battery pack T 3 66 kg 8 06 lbs with 6 cell battery pack...

Page 13: ...4 Chapter 1 Block Diagram ...

Page 14: ...ess function Indicates the status of wireless LAN communications 5 Bluetooth communication button Enable disables Bluetooth function Indicates the status of Bluetooth communications 6 N A Microphone Internal microphone for sound recording 7 N A Touchpad Touch sensitive pointing device which functions like a computer mouse 8 N A Click buttons left center and right The left and right buttons functio...

Page 15: ...upport Connects to audio line out devices e g speakers headphones 5 Power indicator Indicates the computer s power status 6 Battery indicator Indicates the computer s battery status 7 Bluetooth communication indicator Indicates the status of Bluetooth communication 8 Wireless communication indicator Indicates the status of wireless LAN communication 9 N A Latch Locks and releases the lid Easy laun...

Page 16: ...Emergency eject hole Ejects the drive tray when the computer is turned off Icon Item Description 1 N A PC Card slot eject button Ejects the PC Card from the slot 2 PC Card slot Accepts one Type II PC Card 3 5 in 1 card reader Accepts Memory Stick MS Memory Stick Pro MS PRO MultiMediaCard MMC Secure Digital SD and xD Picture Card xD 4 Three USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB...

Page 17: ...rnal display device e g external monitor LCD projector 3 Modem RJ 11 port Connects to a phone line 4 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based networks 5 N A Battery Powers the computer Icon Item Description Icon Item Description Icon Item Description Icon Item Description Icon Item Description Icon Item Description Note Icon Item Description Note Icon Item Description Icon Ite...

Page 18: ...ter prolonged use 5 N A Memory compartment Houses the computer s main memory 6 N A PCI Express Mini Card bay Houses the computer s PCI Express Mini card 7 N A Hard disk bay Houses the computer s hard disk secured with screws 8 N A Battery lock Locks the battery in position 9 N A Battery bay Houses the computer s battery pack 8 N A Acer DASP Disk Anti Shock Protection Protects the hard disk drive f...

Page 19: ...um Lock is on the right hand side numeric keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and When Num Lock is off the keys assume cursor and other shortcut functions Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively scroll Lock does not work with some applications ...

Page 20: ...ws Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button It opens the application s context menu Hot Key Icon Function Description Fn F1 Hot key help Displays help on hot keys Fn F2 Acer eSetting Launches the Acer eSettings in Acer Empowering Technology Fn F3 Acer ePower Management Launches the Acer ePower Management in Acer ...

Page 21: ...rns off the display screen backlight to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn K Volume up Increases the sound volume Fn L Volume down Decreases the sound volume Fn J Brightness up Increases the screen brightness Fn I Brightness down Decreases the screen brightness Hot Key Icon Function D...

Page 22: ...1 13 2 Either directly press the key on the bottom right side of the keyboard or hold Shift and then press the US dollar sign on the number four key NOTE This function varies according to the language settings ...

Page 23: ...aps Lock Lights up when Caps Lock is activated Num Lock Lights up when Num Lock is activated Power Lights when the computer is on Battery Lights when the battery is being charged Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Icon Function Description Launch keys on page 10 Icon Item Description Item Description Launch keys...

Page 24: ...rnet programs they can be redefined by users To set the web browser mail and programmable buttons run the Acer Launch Manager Easy launch button Default application Acer Empowering Technology user programmable Mail E mail application user programmable Web browser Internet browser user programmable P User programmable Easy launch buttons on page 10 Easy launch buttons on page 10 1 Charging 2 Fully ...

Page 25: ...n to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows applications NOTE Keep your fingers as well as the surface of the touchpad dry and clean The touchpad is sensitive to your finger movements the lighter the touch the better the response Tapping hard will not increase Function Left button 1 Right button 4 Main touchpad 2 C...

Page 26: ...Chapter 1 17 the touchpad s responsiveness NOTE By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control Panel ...

Page 27: ...rmance by optimizing disk space memory and registry setting T Acer eRecovery Management backs up and recovers data flexibly reliably and completely T Acer eSettings Management accesses system information and adjusts settings easily T Acer eNet Management hooks up to location based networks intelligently T Acer ePower Management extends battery power via versatile usage profiles T Acer ePresentatio...

Page 28: ...ssword is a master password that can decrypt any file on the system The file specific password is assigned when you encrypt each individual file Acer eDataSecurity Management setup wizard will prompt for a supervisor password and default file specific password This file specific password will be used to encrypt files by default or you can choose to enter your own file specific password when encryp...

Page 29: ...20 Chapter 1 ...

Page 30: ...em T Optical drive devices includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only To activate Acer eLock Management a password must be set at first Once set you may apply locks to any of the three kinds of devices The lock s will be set without any reboot necessary and will remain locked after rebooting until unlocked If you do not set a password Acer eLock Manageme...

Page 31: ...erformance of the Acer notebook It provides you with the following options to enhance overall system performance T Memory optimization releases unused memory and checks memory usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of the Windows XP system ...

Page 32: ...r data backup Backup to HDD set recovery point Backup to CD or DVD T Image or data recovery tools Recovery from a hidden partition factory defaults Recovery from the HDD most recent user defined recovery point Recovery from CD or DVD NOTE If the computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image ...

Page 33: ...your Windows operating system so your computer runs faster smoother and better T Provides a simple graphical user interface for navigating through the program effortlessly T Displays general system status and advanced monitoring for power users T Logs when a hardware component has been removed or replaced T Permits you to migrate personal settings T Keeps a history log of all alerts that were prev...

Page 34: ...tomatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs simply by right clicking on the icon in the task bar Acer eNet Management can save network settings for a location to a profile and automatically apply the appropriate profile when you move from one location to another The settings stored include network conne...

Page 35: ...26 Chapter 1 ...

Page 36: ...g functions on or off Wireless LAN Bluetooth CardBus Memory Card Audio and Wired LAN DC mode To suit your usage there are four pre defined profiles Entertainment Presentation Word Processing and Maximum Battery Or you can define up to three of your own profiles Battery status For real time battery life estimates based on current usage refer to the panel on the lower left side of the window You can...

Page 37: ...28 Chapter 1 View information about Acer ePower Management ...

Page 38: ...Chapter 1 29 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution XGA and SVGA ...

Page 39: ...ference technology so that you can transmit the best video quality over an instant messenger service Rotating the Acer Orbicam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle Refer to the illustrations below For your convenience the camera snaps 45 degrees to match the position of your face in front in back of the LCD panel NOTE Do not rotate the camera clockwise...

Page 40: ...esolution To change the capture resolution click the displayed resolution at the bottom right corner of the capture window then select the desired resolution Setting the camera resolution to 640 x 480 or larger does not change the capture window size Options Click Options to display the Window Preview and Folder tabs Use the options to change the capture window size preview settings and the folder...

Page 41: ...s or videos To capture a photo or a video clip rotate the Acer OrbiCam to get the desired angle then click the Take a Picture or Record a Video button The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo video clip NOTE By default all photos and videos are saved in the My Pictures and My Videos folder Using the Acer OrbiCam...

Page 42: ...Acer VisageON 1 Right click on this icon then select VisageON from the pop up menu The VisageON window appears as below 2 Select and apply a video effect in the left section of the VisageON window Change the face tracking settings and options in the right section Using the face tracking feature To use the face tracking feature 1 Click the left icon down arrow button then select Single User or Mult...

Page 43: ...s only The Video Settings section allows you to select an avatar or accessory video effect from the list To select an effect 1 Click the encircled icon to display the available video effects The Video Effect Selection window appears as below VisageON Using video effects Video Settings Video Effect Selection VisageON Using video effects Video Settings Video Effect Selection VisageON Using video eff...

Page 44: ... effects section of the VisageON window NOTE When using avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON to continue NOTE You may use video effects when using the camera for IM chat video sessions or call conferences ...

Page 45: ...efined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer GridVista is simple to set up 1 Run Acer GridVista and select your pref...

Page 46: ...ager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 47: ...ghlight Programs and select Norton Antivirus 2 In the Norton Antivirus main window click Scans 3 In the Scans panel click Run Full System Scan 4 When the scan is complete a scan summary appears Click Finished You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the ba...

Page 48: ...or 945GM and 940GML Nvidia G72MV HDD controller ICH7M Keyboard controller ENE KB3910 PCMCIA controller TI7412 with card reader and 1394 support soDIMM controller 945GM 945PM 940GML Hard Disk Drive Seagate Model ST9120821A ST9120824A ST9100824A ST9100825A ST98823A ST980829A ST96812A Drive Specification Formatted Gbytes 512 bytes sector 120 100 80 60 Physical read write head 4 4 3 3 Discs 2 2 2 2 Sp...

Page 49: ...ing 1 0 G 0 to peak 5 500 Hz Vibration nonoperating 5 Gs 0 to peak 5 500 Hz Nonrecoverable read errors 1 per 1014 bits read max Seek power typical 2 20 watts Read write power typical Read 1 90 watts Write 2 30 watts Idle mode lower power typical 0 80 watts Standby mode 0 28 watts Sleep mode 0 28 watts Voltage tolerance 5 0V 5 BIOS Item Description BIOS vendor Phoenix System BIOS version V1 00 Feat...

Page 50: ... Five in one Card Reader Memory Stick MS Memory Stick Pro MS PRO MultiMediaCard MMC Secure Digital SD and xD Picture Card xD Audio Item Description Audio controller Realtek ALC833 Azadia Codec Feature Built in Stereo SNR 85 high performance DACs with 95dB SNR A Weighting ADCs with 85dB SNR A Weighting Internal Microphone Two speakers at least 1 5W 30cc for each 2 digital microphone array VoIP func...

Page 51: ...th PTT approval Wake on Ring ready CISPR22 application Connector type RJ 11 Keyboard Item Description Controller ENE KB3910 Model name New Acer Ergo Keyboard Feature 105 106 keys standard keyboard Touch pad with 4 way integrated scroll button Windows keys and application keys support Standard pitch 2 5 mm travel length Hotkey controls Embedded numeric keypad Multi language support Spill proof Four...

Page 52: ...17 1 WXGA 17 1 WXGA 17 1 WXGA Active area 367 20 W x 229 50 H 367 20 W x 229 50 H 367 20 W x 229 50 H 367 20 W x 232 9 H Display resolution 1440 x 3 RGB x 900 1440 x 3 RGB x 900 1440 x 3 RGB x 900 1440 x 3 RGB x 900 Display mode normally white normally white normally white normally white Surface treatment non glare type 1 glare type H hard coating 3H glare type glare type glare type Pixel arrangem...

Page 53: ...ac to 265Vac Rated frequency for 50Hz or 60Hz for 50Hz or 60Hz Frequency range from 47Hz to 63Hz from 47Hz to 63Hz Steady AC current less than 1 5A rms at 100Vac input and maximum load less than 1 5A rms at 100Vac input and maximum load Output feature Rated voltage 19V 19V Voltage range 18 05V to 20V from 18 2V to 19 8V Rated power 90 W 90 W Output ripple and noise less than 300mVp p less than 300...

Page 54: ...e 2 Form 2 CD I Video CD MPEG 1 CD Text CD write CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 CD i Video CD CD Text CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Karaoke CD PhotoCD Multi Session Enhance CD CD extra I Trax CD and UDF Loading mechanism Load Manual load Manual load DC brushless motor system Power Requirement Max 1300mA Max 1200mA Input...

Page 55: ...ge 5V 5 operating Item Specification Vendor and model name Liteon SSM 8515S Pioneer DVR K06RS Philip SDVD 8821 Performance Specification Transfer rate read KB sec Sustained DVD 10 00Mbytes sec CD 3500kbytes sec Sustained DVD 10 80Mbytes sec CD 3600kbytes sec Sustained DVD 10 90Mbytes sec CD 3650kbytes sec Access time Seek time DVD random access 130ms DVD full stroke 250ms CD random access 110ms CD...

Page 56: ...rite DVD RAM read write DVD read DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid DVD R DVD R DL DVD R 3 95GB DVD R Authoring DVD R multi border DVD RW DVD R DVD R DL DVD R Multi session DVD RW DVD RAM V1 0 DVD RAM V2 1 CD read CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra i trax CD CD Text C...

Page 57: ...ss m during POST when Press F2 to enter Setup message is prompted on the left bottom side of the screen There are six prime items in the BIOS Setup Utility They are Information Main Advanced Security Boot and Exit In the coming pages we will explain the BIOS Setup Utility by item NOTE During setup all Fn function keys and power saving function are disabled Part Description Information Display the ...

Page 58: ...ould be shown on this field T IDE1 serial number This item will show the serial number of HDD installed on Primary IDE master If no hard disk or other devices are installed on primary IDE master it will display a blank line T System BIOS version This field reports BIOS version of the system T KBC version This field reports keyboard controller version of the system T Serial Number This item is the ...

Page 59: ...l memory size one MB T Video Memory It indicates the video memory size T Quiet Boot Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is displayed and Summary Screen is enabled T Power on Display Auto During power on process the system will detect if any display device is connected on external video port If any external display device is connected the power o...

Page 60: ...ty by pressing F12 during POST Disabled When it is not enabled device boot priority will not be adjustable during POST The boot device change is only for one time change In other words when the system is rebooted the boot device sequence will be the same as the one defined in the BIOS setup Boot option T D2D Recovery It allows the users to enable or disable the disk to disk recovery ...

Page 61: ...vice EEPROM T Password Policy All the passwords will obey the following rules All the passwords can be set or cleared in BIOS Setup Security screen The password entry consists of eight alphanumeric characters At least one character must be assigned The valid keys are listed in the table below Symbol Character Symbol Name A Z letters A to Z not case sensitive 0 9 numerical characters dash equal sig...

Page 62: ...ot is enabled the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state If the users fail three times consecutively in password verification the system will be hung up and the users need to manually power off the system T Set Supervisor Password User Password 1 Highlight the item and press Enter a dialog box will be shown to ask th...

Page 63: ...le devices to load the operating system It identifies all the bootable devices in the system and attempts to boot them in the order specified Bootable devices include the diskette drive in module bay the hard disk and the CD ROM DVD drive in module bay and onboard LAN device ...

Page 64: ...he system T Exit Discarding Changes The users can exit the Setup not to save changes T Load Setup Defaults It allows the users to load default values in CMOS Setup T Discard Changes The users can discard previous changes in CMOS Setup T Save Changes The users can save current changes in CMOS Setup ...

Page 65: ...reventing electrostatic discharge T Small Philips screw driver T Flat head screw driver T Hexagonal driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Machine Disassem...

Page 66: ...ystem are unplugged 3 The battery pack is removed NOTE There are several types of screws used to secure the main unit The screws vary in length Please refer to the screws table after the flowchart Group the same type of screws together during service disassembling Please also remember the screw location for each screw type If you fasten the screws on the wrong location the long screws may cause ir...

Page 67: ...eassembly and instructs you how to remove the components Screws List No Description Part No a SCW HEX NYL I R 40 O 4 40 L5 5 34 00015 081 b SCREW MACH WAFER M2 L4 NI 86 T39V1 002 c SCRW M2 5 6 L CASE U CASE 86 00D28 330 d SCRW M2 L3 86 00D29 620 e SCRW M2 5 5 WAFER B ZN ROHS 86 00D47 630 f SCREW M2 L3 NYLOK CR 3 86 00E25 723 ...

Page 68: ...OK CR3 86 00E33 736 i SCREW M2 5 L8 NYLOK CR3 86 00E34 738 j SCREW M2 L8 NI NON NYLOK 86 00E35 228 k SCREW M3x4 86 9A524 4R0 86 9A524 4R0 l SCRW M2 4 WAFER NI 86 9A552 4R0 m SCREW NI M2 6L 86 9A552 6R0 n SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 Screws List No Description Part No ...

Page 69: ... 2 Slide the battery latch hold it then remove the battery Removing the HDD Module 1 Release the three screws fastening the HDD module cover 2 Detach the HDD module cover 3 Release the two screws holding the HDD module then pull the HDD module as arrow indicates and remove the HDD module ...

Page 70: ...the two screws securing the miniPCI cover 2 Remove the miniPCI cover 3 Disconnect the wireless antenna then remove the wireless LAN card 4 Release the two screws securing the RAM cover and remove the RAM cover 5 Press the left and right latches to pop up the memory ...

Page 71: ...Remove the middle cover 3 There are four latches securing the keyboard 4 Push those latches by the screw driver as shown and the keyboard will pop up a little 5 Remove the keyboard and reverse it 6 Carefully pull the keyboard FFC lock then disconnect the keyboard FFC ...

Page 72: ...he tape securing the wireless antenna and pull out the wireless antenna 3 Release the two screws securing the LCD hinges on the bottom side 4 Release the two screws fastening the LCD hinges on the rear side 5 Release the two screws holding the LCD hinges as shown 6 Then separate the LCD module from the main unit ...

Page 73: ...k and disconnect the touch pad FFC 2 Release the connector lock and disconnect the function keyboard FFC 3 Release the three screws securing the upper case 4 Release the 27 screws holding the lower case 5 Lift the upper case carefully and disconnect the lid switch cable 6 Then separate the upper and the lower case ...

Page 74: ... Release the FFC lock and disconnect the function keyboard FFC 2 Release the four screws holding the function keyboard bracket 3 Then remove the function keyboard bracket 4 Carefully disconnect the microphone cable and remove the function keyboard ...

Page 75: ...d 1 Carefully release the FFC lock and disconnect the touch pad board FFC 2 There are 13 latches holding the touch pad bracket 3 Unlock those latches with a screw driver as shown then detach the touch pad bracket 4 Detach the touch pad board ...

Page 76: ...module and remove it 2 Pull the dummy card from the slot and remove it Removing the Main Board 1 Disconnect the fan cable 2 Disconnect the speaker cable and Bluetooth module cable 3 Remove the four screws securing the main board 4 Then detach the main board from the lower case ...

Page 77: ...oving the System Fan 1 Release the two screws holding the heatsink 2 Remove the heatsink Removing the Bluetooth Module 1 Detach the bluetooth module from the lower case 2 Carefully disconnect the bluetooth module cable ...

Page 78: ... screws securing the left and right speakers 2 Remove the speakers from the lower case Removing the MDC Module 1 Carefully disconnect the MDC cable 2 Release the two screws securing the MDC board then detach the MDC board 3 Disconnect the MDC board cable ...

Page 79: ...ove the Heatsink Module 1 Release the five screws securing the heatsink 2 Remove the heatsink module Removing the CPU 1 Release the screw counter clockwise with a flat screw driver 2 Detach the CPU from the CPU socket ...

Page 80: ...er caps on the LCD bezel and release the eight screws securing the LCD bezel 2 Detach the LCD bezel from the LCD module as shown 3 Release the screw holding the inverter board 4 Disconnect the inverter board cables as shown and remove the inverter board ...

Page 81: ...the four screws securing the LCD panel 6 Detach the LCD panel carefully and reverse it as shown 7 Tear off the tapes holding the LCD panel cable carefully then disconnect the LCD panel 8 Remove the antenna from the LCD cover ...

Page 82: ...73 Chapter 3 9 Release the four screws securing the left LCD bracket then remove the left LCD bracket 10 Repeat the anterior step to remove the right LCD bracket ...

Page 83: ...e and LCD cable through the latch bar and LCD cover 12 Remove the CCD module cap 13 Remove the CCD module ring 14 Push the CCD module upper case a little bit 15 Then Separate the lower case from the upper case 16 Release the two screws holding the CCD module board the detach the CCD module board ...

Page 84: ... Verify the symptoms by attempting to recreate running the diagnostic tests or repeating the same operation 3 Disassemble and assemble the unit without any power sources 4 If any problem occurs you can perform visual inspection before you fellow this chapter s instructions You can check the following T Power cords are properly connected and secured T There are no obvious shorts or opens T There ar...

Page 85: ...e that the CD ROM does not have any label attached The label may cause damage to the drive or make the drive fail 1 Boot from the diagnostic diskette and start the diagnostic programs 2 See if CD ROM test is passed when the programs run the CD ROM test 3 Follow the instructions in the message window If errors occur reconnect the connector on the system board If the errors still remain 1 Reconnect ...

Page 86: ...adaptor and install the battery pack then check the power supply If you think there is a power supply problem please go to Check the Power Adaptor and Check the Battery Pack in this chapter Check the Power Adaptor Unplug the power adaptor cable from the computer and measure the output voltage at the plug of the power adaptor cable See the illustration and follow the procedures below 1 If the volta...

Page 87: ...tween terminals one and seven There are seven terminals totally See the illustration below 3 If the voltage is still less than 7 5V after recharging replace the battery If the battery status indicator does not light up remove the battery pack After the battery pack returns to room temperature reinstall it to the system If the charge indicator does not light up replace the battery pack If the charg...

Page 88: ...S851 JP1 Pin6 5V are pules If yes then replace switch board If not then go to the next step 6 Replace the touch pad PCB 7 If the touch pad still does not work then replace the FPC on Track Pad PCB After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement will occur when a slight steady pressure is applied to the touchpad pointer This symptom is ...

Page 89: ...the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions If the symptom is not included on the list please refer to Undetermined Problems NOTE Most of the error messages occur during POST Some of them show information about a hardware device for example the size of memory installed Others may indicate problems with a device such as the way it has b...

Page 90: ...em not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive Main board Power on indicator turns off and LCD is blank Power source battery pack and power adapter See Power System Check Ensure every connector is connected tightly and correctly Reconnect the DIMM Main board Power on indicator turns on and LCD is blank Power source battery pack and...

Page 91: ...control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB...

Page 92: ...52h Test keyboard 54h Set key click if enabled 55h Enable USB devices 58h 2 2 3 1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt Press F2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patch1 66h Configure advanced cache registers 67h Initialize Multi Pr...

Page 93: ... floppy controller 8Fh Determine number of ATA drives optional 90h Initialize hard disk controllers 91h Initialize local bus hard disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1 2 Search for option ROMs One long two short beeps on checksum failure 99h Check for ...

Page 94: ... handler C5h PnPnd dual CMOS optional C6h Initialize notebook docking optional C7h Initialize notebook docking late C8h Force check optional C9h Extended checksum optional CAh Redirect Int 15h to enable remote keyboard CBh Redirect Int 13h to Memory Technologies Devices such as ROM RAM PCMCIA and serial disk CCh Redirect Int 10h to enable remote serial video CDh Re map I O and memory for PCMCIA CE...

Page 95: ...ry type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep F5h Clear Huge Segment F6h Boot to Mini DOS F7h Boot to Full DOS Code Beeps POST Routine Description ...

Page 96: ... LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequ...

Page 97: ...BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not e...

Page 98: ...match the installed devices Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabl...

Page 99: ...ined Problems Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Modem phone port modem combo board System board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence ...

Page 100: ...arge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problems follow the procedures below 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 101: ...ling FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check the devices If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery Pack T Hard disk drive T DIMM T CD ROM Diskette drive module T PC cards 4 Power on the computer 5 Determine if the problem has been resolv...

Page 102: ... 2 USB connector 3 CRT connector 4 RJ11 RJ45 connector 5 MDC module connector 6 MDC board connector 7 Main battery connector 8 ODD connector 9 Mini PCI slot 10 CPU 11 North bridge 12 DIMM slot 13 South bridge 14 HDD connector Jumper and Connector Location Chapter 5 ...

Page 103: ...pter 5 15 Line in jack 16 Microphone in jack 17 Line out jack 18 Cardbus controller 19 USB connector 20 LAN controller 21 BIOS ROM 22 RTC battery connector 23 5 in 1 card reader No Description No Description ...

Page 104: ...scription 1 Keyboard controller 2 Keyboard connector 3 Lid switch connector 4 System fan connector 5 PCMCIA card reader 6 Function key board connector 7 Touch pad board connector 8 Speaker connector 9 Bluetooth module connector 10 LCD cable connector ...

Page 105: ...ons a part number is changed it will NOT be noted on the printed service guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed service guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service NOTE To scrap or to return the defective parts you should follow...

Page 106: ...97 Chapter 6 Exploded Diagram ...

Page 107: ...ACK LI 6CELL 2 0MAH SONY BTY PACK LI 6C 2 0AH SONY BT 00604 010 BATTERY PACK LI MN 6CELL 2 0MAH SANYO BTY PACK LI MN 6C 2 0AH SANYO BT 00603 021 BATTERY PACK LI MN 6CELL 2 0MAH PANASONIC BTY PACK LI MN 6C 2 0AH PANA BT 00605 005 BLUETOOTH MODULE FOXCONN BCM2045 V01 BT MODULE FOXCONN BCM2045 V01 54 TB2V1 001 BOARD TOUCHPAD BOARD SYNPATICTM61PUF1G372 TOUCHPAD SYNPATICTM61PUF1 G372 56 A46V1 001 LED B...

Page 108: ...M MDC1 5 FOXCONNT60M893 0 3 54 TCBV1 001 N A TV TUNER BOARD TV TUNER MINIPCI M103 HYBRID 54 ADFV1 001 TV TUNER BOARD TV TUNER MINIPCI M104 H W ENCO 54 ADFV1 002 CABLE N A BLUETOOTH CABLE B TCABLEHTMYALL 50 TCBV1 001 TOUCHPAD CABLE T P FFC CABLE MYALL 50 TCBV1 002 LAUNCH BOARD CABLE LAUNCH BOARD FFC CABLE MYALL 50 TCBV1 003 N A COVER SWITCH CABLE COVER SWITCH HT MYALL 50 TCBV1 004 N A LCD CABLE 17 ...

Page 109: ...V BK 27 T30V1 001 POWER CORD 10A 250V 3PIN CHINA BK CORD 10A 250V 3P CHINA BK 27 01518 701 POWER CORD 10A 250V 3PIN CHINA CORD CHINA 10A 250V 3P 27 01518 591 POWER CORD 10A 250V SOUTH AFRICA BK CORD 10A 250V SOUTH AFRICA BK 27 01518 721 POWER CORD 2 5A 250V SOUTH AFRICA BK CORD 2 5A 250V SOUTH AFRICA BK 27 01518 631 POWER CABLE 16A 250V 3PIN EUR BK CORD 16A 250V 3P EUR BK 27 01518 731 POWER CORD 2...

Page 110: ...OVER MYALL 42 ACKV1 001 DIMM COVER ASSY DIMM COVER MYALL 42 TCBV1 002 LED BOARD SUPPORT BRACKET U CASE SUP BKT L MYALL 33 TCBV1 001 OPTICAL BRACKET ODDBRKTMYALL 33 TCBV1 002 UPPER CASE W COVER SWITCH CABLE ASSY U_CASE AS SLIDE MYALL2 60 ADFV1 002 LOWER CASE W SPEAKER ASSY L CASE W O CARD READER 60 ADFV1 001 COMBO BEZEL ASSY COMBO ODD BEZEL GB 42 TCBV1 011 CATEGORY PART NAME DESCRIPTION ACER PART N...

Page 111: ...ACK LEFT RIGHT HINGE PACK 17 LEFT RIGHT 6K TCBV1 001 LCD BARCKET LEFT BRKT LCD 17 1 L MYALL 33 TCBV1 005 LCD BRACKET RIGHT BRKT LCD 17 1 R MYALL 33 TCBV1 004 N A CAMERA HOLDER HLDR CAMERA SIDE RIM KIRKINI 42 ADFV1 001 N A CAMERA LOWER CASE CAS CAS CAMERA L CASE KIRKINI 39 ADFV1 001 N A CAMERA HOLDER CAP HLDR CAMERA CAP KIRKINI 42 ADFV1 002 N A CAMERA LATCH LATCH CAMERA HINGH KIRKINI 33 ADFV1 003 N...

Page 112: ...OT IN TOSHIBA TS L632D W O BEZEL S MULT 8X TST TS L632D W O BZL KU 00801 014 DVD RW DRIVE 8X SUPER MULTI SLOT IN LITEON SSM 8515S W O BEZEL S MULTI LTN SSM 8515S BOLSEN E KU 00804 022 DVD RW DRIVE 8X SUPER MULTI SLOT IN PHI SDVD 8821 W O BEZEL SUP MULT PHI SDVD 8821 KERKINI KU 00809 005 DVD RW DRIVE 8X SUPER MULTI SLOT IN LITEON SSM 8515S W O BEZEL S MULTI LTN SSM 8515S MYALL 2 KU 00804 037 DVD RW...

Page 113: ...NAH T2400 1 83GMHZ INTEL IC CPU DC YONAH T2400 1 83G PGA KC 24001 DTP CPU DC YONAH T2300 1 66GMHZ INTEL IC CPU DC YONAH T2300 1 66 PGA KC 23E01 DTP CPU YONAH CEL M 430 1 73GNHZ INTEL IC CPU YONAH CEL M 430 1 73 PGA KC N0001 430 CPU YONAH CEL M 420 1 6GMHZ INTEL IC CPU YONAH CEL M 420 1 6 PGA KC N0001 420 FAN FAN FANSUNONMYALL 23 TCBV1 004 FAN FAN FORCECON MYALL 23 TCBV1 004 FAN FAN KME MYALL 23 TC...

Page 114: ...D800UE 22HCT0 HDD 80GB WD WD800UE 22HCT0 KH 08008 027 HDD 80G 5400RPM TOSHIBA HDD 80GB TOSHIBA 5400RPM KH 08004 006 HDD 80G 5400RPM HITACHI HDD 80G 2 5 5400RPM HGST KH 08007 013 HDD 100G 4200RPM SEAGATE ST9100825A HDD 100GB SEAGATE ST9100825A KH 10001 006 HDD 100G HITACHI HTS421210H9AT00 HDD 100GB HGST HTS421210H9AT00 KH 10007 002 HDD 100G TOSHIBA MK1031GAS HDD 100GB TOSHIBA MK1031GAS KH 10004 001...

Page 115: ...RFON CHINESE KB ACF07 002 AS9400 7100 KEYBOARD DARFON SPANISH AS9400 7100 KEYBOARD DARFON SPANISH KB ACF07 003 AS9400 7100 KEYBOARD DARFON THAI AS9400 7100 KEYBOARD DARFON THAI KB ACF07 004 AS9400 7100 KEYBOARD DARFON BRAZILIAN PROTUGESE AS9400 7100 KEYBOARD DARFON BRAZILIAN PROTUGESE KB ACF07 005 AS9400 7100 KEYBOARD DARFON KOREA AS9400 7100 KEYBOARD DARFON KOREA KB ACF07 006 AS9400 7100 KEYBOARD...

Page 116: ...400 7100 KEYBOARD DARFON NORWAY KB ACF07 018 AS9400 7100 KEYBOARD DARFON DANISH AS9400 7100 KEYBOARD DARFON DANISH KB ACF07 019 AS9400 7100 KEYBOARD DARFON TURKISH AS9400 7100 KEYBOARD DARFON TURKISH KB ACF07 020 AS9400 7100 KEYBOARD DARFON CANADIAN FRENCH AS9400 7100 KEYBOARD DARFON CANADIAN FRENCH KB ACF07 022 AS9400 7100 KEYBOARD DARFON GREEK AS9400 7100 KEYBOARD DARFON GREEK KB ACF07 024 AS940...

Page 117: ...GLARE AS 6M ADFV1 013 CAMERA N A CAMERA CMOS 1 3M LOGITECH 961458 2000 L CAMERA CMOS 1 3M 961458 2000 L 56 ABAV1 001 N A CAMERA CMOS 300K VFA BN2QA350K8SD79 CAMERA CMOS VFA BN2QA350K8SD79 56 ADFV1 001 MAINBOARD MAINBOARD MYALL 2 W MODEM MODEM CABLE RTC BATTERY W O CPU MEMORY Aspire 9410 UMA TravleMate 5610 UMA MYALL2 MB 06203 1 945GM D Aspire 9410 UMA TravelMate 5610 UMA MB TCS01 001 MAINBOARD MYA...

Page 118: ...0HDL 3 7 A SODIMM512MHYS64 T64020HDL 3 7 A KN 51202 021 SDIMM 512M ELPIDA GU33512AGEPN612C SODIMM 512M GU33512AGEPN612C KN 51209 005 SDIMM 512M HYNIX HYMP564S64BP6 C4 SODIMM 512M HYMP564S64BP6 C4 KN 5120G 013 SDIMM 1G HYS64T128021HDL 3 7 A SODIMM1G HYS64T128021HDL 3 7 A KN 1GB02 023 SDIMM 1GB 533 NANYA SO DIMM DDRII 533 1GB NANYA KN 1GB03 006 SDIMM 1G GU331G0AGEPN6E2C SODIMM 1G GU331G0AGEPN6E2 C K...

Page 119: ...K CR 3 86 00E25 723 N A SCREW SCREW M2 L3 NON NYLOK CR3 86 00E31 723 N A SCREW SCREW M2 5 L6 NYLOK CR3 86 00E33 736 N A SCREW SCREW M2 5 L8 NYLOK CR3 86 00E34 738 N A SCREW SCREW M2 L8 NI NON NYLOK 86 00E35 228 N A SCREW SCREW M3x4 86 9A524 4R0 86 9A524 4R0 N A SCREW SCRW M2 4 WAFER NI 86 9A552 4R0 N A SCREW SCREWNIM2 6L 86 9A552 6R0 N A SCREW SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 CATEGORY PART NAME...

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