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ACE088 

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Rev Date: 3.22.2022

 

The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor 
assumes no responsibility for any inaccuracies that may be contained in this document and makes no commitment 
to update or to keep current the information in this manual, or to notify any person or organization of the updates. 
Please Note: For the most up-to-date version of this manual, please see our website at www.acecomputers.com. 

 

Ace Computers reserves the right to make changes to the product described in this manual at any time and without 
notice. This product, including software and documentation, is the property of Ace Computers and/ or its licensors, 
and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly 
permitted by the terms of said license.  

IN NO EVENT WILL Ace Computers BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR 
CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, 
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER MICRO COMPUTER, INC. SHALL 
NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING 
THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, 
OR DATA.  

Any disputes arising between manufacturer and customer shall be governed by the laws of Cook County in the State 
of Illinois, USA. The State of Illinois, County of Cook shall be the exclusive venue for the resolution of any such 
disputes. Ace Computer's total liability for all claims will not exceed the price paid for the hardware product.  

FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference when the equipment is operated in an industrial environment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction 
manual, may cause harmful interference with radio communications. Operation of this equipment in a residential 
area is likely to cause harmful interference, in which case you will be required to correct the interference at your 
own expense.  

The products sold by Ace Computers are not intended for and will not be used in life support systems, medical 
equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or 
other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or 
catastrophic property damage. Accordingly, Ace Computers disclaims any and all liability, and should buyer use or 
sell such products for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer 
agrees to fully indemnify, defend and hold Ace Computers harmless for and against any and all claims, demands, 
actions, litigation, and proceedings of any kind arising out of or related to such ultra-hazardous use or sale.  

Unless you request and receive written permission from Ace Computers, you may not copy any part of this 
document. Information in this document is subject to change without notice. Other products and companies 
referred to herein are trademarks or registered trademarks of their respective companies or mark holders.  

Printed in the United States of America 

Note: This User Manual was derived from a SuperMicro User Manual, with permission from SuperMicro, to include 
ACE Computers specific documentation.  

 

 

 

Summary of Contents for PW-GT20

Page 1: ...PW GT20 Server User Manual Revision 2 0 Revision Date 3 22 2022 ...

Page 2: ...and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in an industrial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction m...

Page 3: ...ining to EPEAT for the ACE Computers EPEAT registered servers Notes If you have any questions regarding this manual or server system please contact our support team through Ace Computers Support page https acecomputers com support This manual may be periodically updated without notice Please check the Ace Computers website for possible updates to the manual revision level ...

Page 4: ... Installation Maintenance and Replacement Instructions 20 3 0 Removing Power 20 3 1 Accessing the System 21 3 2 Motherboard Components 22 3 3 Memory Replacement Installation 27 3 3 Memory Replacement Installation Error Bookmark not defined 3 4 Data Storage Devices Replacement Installation 28 3 5 Fans Replacement Installation 29 3 6 Power Supply Replacement Installation 30 3 6 Expansion Card Graphi...

Page 5: ...noted for Operating Condition A2 noted in the table below there will be no material affect to the system and will continue to operate as intended for the entire lifecycle of the product The life expectancy of the server system is eight year on average If the server runs for 18 hours a day seven days a week for eight years the operating hours that the server can operate in the allowable range for c...

Page 6: ...lines specific substances mixtures and components that must be removed from any separately collected electronic waste component and shall be disposed or recovered in compliance with Directive 2008 98 EC Please note All the illustrations in the below disassembly instructions are for demonstration only The system and components shown in this section are a representative sample CAUTION Always power o...

Page 7: ...umber of fastenings HDD One 1 latch and four 6 Phillips screws SSD 1 Phillips screw Tools required Screwdriver with PH2 bit Procedure Step 1 HDD 3 5 Push the release button on the carrier Swing the carrier perpendicular to the chassis Grasp the handle and pull the drive carrier out of its bay once the drive carrier is out of the bay the Phillips screws can be removed Step 2 SSD 2 5 Identify the SS...

Page 8: ...umber of fastenings Two 2 latches per memory module Tools required None Procedure Press both release tabs on the ends of the memory module to unlock it Once the module is loosened remove it from the memory slot Selective Treatment Special Handling Per Annex VII Directive 2012 19 EU The memory stick is a printed circuit board greater than 10 sq cm and shall be disposed or recovered in compliance wi...

Page 9: ...sor per motherboard generally between 1 4 Type and number of fastenings Four 4 T30 Torx screws Tools required Screwdriver with T30 Torx bit Procedure Remove the screws in the sequence of 4 then 3 then 2 then 1 as marked in the illustration below After removing the screws lift the processor heatsink module off the processor socket Unsnap corners A and B then C and D of the latch Push the latch out ...

Page 10: ...ACE089 Page 10 of 32 Rev Date 10 01 2021 ...

Page 11: ...2012 19 EU The motherboard is a circuit board that is greater than 10 sq cm and should be disposed or recovered in compliance with Directive 2008 98 EC A lithium battery resides on the motherboard The battery must be removed separately from the motherboard and shall be disposed or recovered in compliance with Directive 2008 98 EC Refer to section 9 for specific instructions on remove and disposal ...

Page 12: ...quired Screwdriver with PH2 bit Procedure Remove the Phillips screws Open the rear window latch and carefully remove the expansion card from the riser card slot lifting it up and away from the system Selective Treatment Special Handling Per Annex VII Directive 2012 19 EU There is one printed circuit board present that is greater than 10 square centimeters within each expansion card graphics card t...

Page 13: ... Tools required Screwdriver with PH2 bit Procedure Unplug the power cord from the power supply Push the release tab on the back of the power supply module to the side and pull the module straight out Selective Treatment Special Handling Per Annex VII Directive 2012 19 EU The power supply module is a circuit board that is greater than 10 sq cm and should be disposed or recovered in compliance with ...

Page 14: ...ched by interference fit or thumb screws or regular screws Type and number of fastenings May vary from none up to five in total Tools required None Procedure If there are screws remove the screws and apply medium pressure and slide directly back to remove Selective Treatment Special Handling Per Annex VII Directive 2012 19 EU None ...

Page 15: ...ithium battery resides on the motherboard The battery must be removed from separately from the motherboard and shall be disposed or recovered in compliance with Directive 2008 98 EC Removal instructions for the motherboard lithium battery are outlined below Handle used batteries carefully Do not damage the battery in any way a damaged battery may release hazardous materials into the environment Do...

Page 16: ...Unless the drive bay options are utilized then there would only be one cover Type and number of fastenings Plastic clasps Tools required Flat Screwdriver Procedure Step 1 Remove the front bezel from the chassis by lifting it upwards from the bottom and pulling off the front of the chassis Step 2 Remove the cover plate from the front of the chassis using a flat screwdriver to unlock the plastic hoo...

Page 17: ...ACE089 Page 17 of 32 Rev Date 10 01 2021 ...

Page 18: ...t configurations See illustration noted below for location within the server chassis Type and number of fastenings One 1 fan header per fan Tools required None Procedure Disconnect the fan wiring from the fan header on the motherboard Then remove the fan from the fan tray Selective Treatment Special Handling Per Annex VII Directive 2012 19 EU Any plastic components within the fan must be removed s...

Page 19: ...ver is fully configured the power supply cord would be connected to the power supply outlet located on the rear of the server chassis Note there are two power supplies per unit so be aware for two power supply cords Type and number of fastenings None direct pressure connection method Tools required None Procedure Disconnect the external power cable from the main server assembly Selective Treatment...

Page 20: ...stem Please follow the procedures given in each section Additional information regarding replacement components availability can be found in Chapter 5 below 3 0 Removing Power Use the following procedure to ensure that power has been removed from the system This step is necessary when removing or installing non hot swap components or when replacing a non redundant power supply 1 Use the operating ...

Page 21: ... the left side cover to the chassis 2 Slide the left cover toward the rear of the chassis 3 Lift the left cover from the chassis 4 Remove the three screws securing the right side cover to the chassis 5 Slide the right cover toward the rear of the chassis 6 Lift the right cover from the chassis Warning Except for short periods of time do not operate the server without the cover in place The chassis...

Page 22: ...module PHM and then install the PHM into the CPU socket Notes All power should be off before installing the processors When handling the processor package avoid placing direct pressure on the label area of the CPU or socket Check that the plastic socket dust cover is in place and none of the socket pins are bent Graphics in this manual are for illustration Your components may look slightly differe...

Page 23: ...locate the corner marked by a hollow triangle as the position for pin 1 Also locate notch B and notch C on the processor clip 3 Align pin 1 of the CPU with its proper position on the processor clip and carefully insert the CPU into the processor clip Slide notch B of the CPU into tab B of the processor clip and slide notch C of the CPU into tab C of the processor clip until the processor clip tabs...

Page 24: ...oper amount of thermal grease 3 In the plastic processor clip locate the hollow triangle at the corner a in the drawing below next to a hole and plastic mounting clips There is a similar hole and mounting clips at the diagonal corner of the processor clip b in the drawing 4 With the underside of the heatsink and the underside of the processor package facing up align the 1 corner on the heatsink A ...

Page 25: ...CE089 Page 25 of 32 Rev Date 10 01 2021 Removing the Dust Cover from the CPU Socket Remove the dust cover from the CPU socket exposing the socket pins as shown below Caution Do not touch the socket pins ...

Page 26: ... Align the pin 1 corner of the PHM over the pin 1 corner on the CPU socket 3 Align the two holes at diagonal corners of the PHM onto the two guide posts on the socket bracket and carefully lower the PHM onto the socket 4 Use a T30 Torx bit screwdriver to install four screws into the mounting holes on the socket to securely attach the PHM onto the motherboard in the sequence of 1 2 3 and 4 as marke...

Page 27: ...dule Tools required None Procedure 1 Once you have followed the entire disassembly instructions under the Memory Disassembly Section Chapter 2 above unpack the new memory 2 Ensure the notches on both sides line up with the release tabs apply light pressure and push down to secure the memory notches into the release tabs outlined below ...

Page 28: ...tual drive 3 Insert a drive into the carrier with the PCB side facing down and the connector end toward the rear of the carrier Align the drive in the carrier so that the screw holes line up Note that there are holes in the carrier marked SATA to aid in correct installation 4 Secure the drive to the carrier with four M3 screws as illustrated above These screws are included in the chassis accessory...

Page 29: ... holes of the fan to secure the fan to the chassis Connect the fan cable to the server board Front Cooling Fan Insert the four rubber pins through the front fan bracket and into the mounting holes in the front fan Pull the rubber pins through the mounting holes of the system fan to secure the fan to the chassis Lower the fan into the chassis aligning the holes at the top of the front fan bracket w...

Page 30: ...nd number of fastenings Four Phillips screws Tools required Screwdriver with PH2 bit Procedure Replace the failed power supply with an identical power supply model Secure the new power supply using the four Phillips screws Plug the AC power cord back into the module and power up the system ...

Page 31: ...ed Screwdriver with PH2 bit Procedure Once you have followed the entire disassembly instruction sunder the Expansion Card Graphics Card Section Chapter 2 above unpack the new Expansion Card or Graphics Card Remove the Phillips screws Open the rear window latch and carefully remove the expansion card from the riser card slot lifting it up and away from the system ...

Page 32: ... parts or product service for your system for self replacement or for on site replacement please visit https acecomputers com support and fill out the Ace Computers Support Request form If phone assistance is needed please call our Support Line 847 952 6999 Note Most parts product services are available for at least 5 years after the date of sale Replacement components at a minimum cover the follo...

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