AT2T-3238-1 Rev. C
ACCU-STEAM
GAS GRIDDLE OWNERS MANUAL
Page
15/29
SERVICE AND TROUBLESHOOTING (cont.)
Heat light will not come on
Make sure the griddle is not hotter than the temperature you have it set for.
If you have turned down the temperature of the griddle, the heat light will
not come on again until the cooking surface drops below the temperature you
have set.
See if the heat light is coming on intermittently. While operating in a normal
condition, the heat light cycles on and off periodically when at temperature.
Call the AccuTemp Products, Inc Technical & Customer Support Department
at +1-260-469-3040 or toll free at 1-800-480-0415.
Uneven or inaccurate surface temperatures
Verify the surface temperature with an accurate surface probe thermometer.
Use of an infrared thermometer will not give an accurate reading of
the griddle surface temperatures.
Call the AccuTemp Products, Inc Technical & Customer Support Department
at +1-260-469-3040 or toll free at 1-800-480-0415.
Unit will not turn off
This indicates a serious control malfunction.
Turn off the griddle’s electrical supply at the source.
Call the AccuTemp Products, Inc Technical & Customer Support Department
at +1-260-469-3040 or toll free at 1-800-480-0415.
NOTE
An AccuTemp Products, Inc. Technical & Customer Support Technician is
available Monday thru Sunday, 7:00am to 7:00pm EST.
+1-260-469-3040 or 1-800-480-0415
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