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Accu-Chek GO, Instructions For Use Manual

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Accu-Chek GO Instructions For Use Manual Download Page 179

179

Symbols, error messages and troubleshooting

13

This error message ...

means:

A meter error has occurred.  
Remove the test strip by pushing the 
ejector down or turn the meter off. Start 
again from the beginning. If the error 
message appears again, the meter is 
defective. Please contact your local cus-
tomer support and service centre (see 
Chapter 19).

The ambient temperature or the tempera-
ture within the meter is too low or too 
high for a test.  
Remove the test strip by pushing the 
ejector down or turn the meter off. Move 
to a place where the temperature is 
b10 °C and +40 °C and wait for 
the meter to warm up or cool down.

Summary of Contents for GO

Page 1: ...BLOOD GLUCOSE METER Instructions for use ...

Page 2: ...ease refer to safety related notes in the manual accompany ing this instrument Store at Use by Expiry date Manufacturer Catalogue number Lot number Tested by Underwriter s Laboratories Inc in accordance with UL 61010 1 and CAN CSA C22 2 No 1010 1 For in vitro diagnostic use This product fulfils the requirements of Directive 98 79 EC on in vitro diagnostic medical devices Last update 2006 09 IVD 00...

Page 3: ...s for monitoring patients blood glucose values Healthcare professionals must read the instructions in Chapter 11 Testing blood glucose in more than one patient Directions for healthcare professionals Any object coming into contact with human blood is a potential source of infection see Clinical and Laboratory Standards Insti tute Protection of Laboratory Workers from Occupationally Acquired Infect...

Page 4: ...e see Chapter 19 This Instructions for use will help you get to know your new meter step by step It will provide you with all the information you need to operate troubleshoot and care for your meter It is important to remember that in order to keep your meter in tip top condition you need to comply with all instructions given in addition to following the correct operating pro cedures The meter is ...

Page 5: ...er is at risk of being damaged i This symbol highlights important information Other symbols are used too P This symbol is a cue for you to do something such as turn the meter on O This symbol signifies a list J This symbol signifies a list within a list We recommend you start by studying the location of the key features of your meter see Chapter 1 1 Practise all of the operations described in thes...

Page 6: ...he battery 17 2 4 Performing a full display check 18 3 Entering settings 21 3 1 Two ways of changing settings 24 3 1 1 Standard set up overview 26 3 1 2 Quick set up overview 27 3 2 Set up operations 28 3 2 1 Changing settings General rules 29 3 2 2 Starting Standard set up 31 3 2 3 Starting Quick set up 34 3 2 4 Setting the time and date format time and date 37 3 2 5 Setting the beep tone or Acou...

Page 7: ... Ejecting the test strip 86 5 5 Symbols seen during testing and what they mean 89 5 6 Flagging special results 90 5 7 Evaluating results 92 5 7 1 Measuring range 93 5 7 2 Implausible results possible sources of error 94 6 Using the meter as a notebook 96 6 1 Memory 96 6 2 Retrieving results from memory 97 6 3 Requesting 7 14 and 30 day averages 100 6 4 Erasing the most recent result 106 6 5 Downlo...

Page 8: ...123 8 Checking your meter 125 8 1 What you need 126 8 2 Performing a performance check 127 9 Cleaning your meter 140 10 Changing the battery 144 11 Testing blood glucose in more than one patient Directions for healthcare professionals 148 11 1 Testing blood glucose 150 11 2 Disinfecting the meter 153 12 Measurement and storage conditions 155 12 1 Temperature range 155 12 2 Light conditions 157 12 ...

Page 9: ...es and troubleshooting 169 14 Technical data 180 15 Disposing of your meter 184 16 System components 185 17 Guarantee 186 18 Patents 187 19 Local customer support and service 188 19 1 Information and repairs 188 19 2 Addresses 189 20 Alphabetical index 194 21 Standard set up overview 200 22 Quick set up overview 202 ...

Page 10: ...10 Introduction 1 Introduction 1 1 The Accu Chek Go blood glucose meter at a glance h g f e a b c d l k j g i ...

Page 11: ...ectively retrieve results request averages d Test strip guide this is where you insert the test strip e Measurement optics cover f Test strip ejector g Code chip supplied with the test strips h Infrared port for downloading results to a PC for instance Bottom g Code chip supplied with the test strips i Code chip slot j Type plate k Battery compartment l Battery type CR 2032 ...

Page 12: ...when the meter detects that you have applied sufficient blood approximately 1 5 µL 1 µL microlitre one thousandth of a millilitre If testing does not start you may apply more blood Particularly hygienic Thanks to the type of test strip used there is no direct contact between the meter and blood The test strip ejector also means that there is no direct contact with blood on the used test strip Easy...

Page 13: ...o four separate times at which you would like the meter to remind you to test your blood glucose Target range for results You can define a target range for your results The meter beeps and indicates in the display if a test result is outside this range Downloading data to a computer The meter has an infrared port enabling you to download results to a computer running the appropriate software Integ...

Page 14: ...he test result as a series of beeps For more information see Chapter 7 Visually impaired persons need a sighted person to instruct them in the use of the meter and to assist them with all aspects of its operation Visually impaired persons must not test their blood glucose without the assistance of a sighted person Optimized design Your Accu Chek Go meter was designed for ergonomic functionality an...

Page 15: ...p symbol is flashing Flashing blood drop symbol The time date and blood glucose results shown in the display are intended only as examples They will not be the same as those shown by your meter The blood glucose meter that is depicted in these Instruc tions for use displays blood glucose results in mg dL see Chapter 2 2 Checking the unit of measurement for blood glucose and has been set to 24 hour...

Page 16: ...ucose Blood glucose results can be displayed in two different units mg dL or mmol L Consequently two different versions of the same meter are available Check that your meter displays the unit you are accustomed to The type plate on the back of your meter indicates which unit your meter uses If you do not know which is the right unit for you ask your doctor The unit that your meter displays cannot ...

Page 17: ...032 already inserted A plastic film protects the battery from becoming drained prematurely Before using the meter remove the protective film P Turn the meter upside down You will see the film projecting from the battery compartment cover P Simply pull the film vertically out of the meter You do not need to open the battery compartment to do this ...

Page 18: ...rforming a full display check To verify that all of the display elements are properly displayed carry out a full display check P Briefly press the and buttons at the same time The meter turns on and all of the display elements are displayed ...

Page 19: ...screen of your meter with the one shown above If any of the display elements are missing or the unit shown for the blood glucose result is not the correct one please ask your dealer pharmacy to exchange the meter P Press any button to terminate the display check and turn off your meter ...

Page 20: ...1 Symbols shown in the display for a complete list i The meter turns off automatically after 60 seconds even if you have not turned it off manually by then i You can perform a full display check whenever you wish as long as the meter is on and no test strip is inserted ...

Page 21: ...urned on it provides user support during testing by marking the start of each step acoustically Acoustic Mode When Acoustic Mode is turned on the meter guides you through the testing process using beep tones it also announces the result as a series of beeps Target range The target range feature allows you to set your personal blood glucose limits Alarm clock function You can set the meter to remin...

Page 22: ... but with their memory location number see Chapter 6 2 Retrieving results from memory Also if the time and date have not been set the meter is unable to calculate averages see Chapter 6 3 Requesting 7 14 and 30 day averages Results sent to a PC for instance see Chapter 6 5 Downloading test results to a PC handheld computer or printer with out the time and date cannot be statistically analyzed If y...

Page 23: ...situation O Time and date format 24h with accompanying date format day month DD MM O Time 0 00 O Date December 31 in the year of manufacture displayed as 200X 12 31 despite this when you perform a blood glucose test the meter displays 0 0 for the day and month if you have not entered any settings O Beep tone on Acoustic Mode off O Target range off O Alarm clock function off ...

Page 24: ... ways of changing settings There are two methods in which you can change your meter settings through Standard set up and Quick set up Both ways are described below followed by more instructions on how to enter individual settings ...

Page 25: ...der shown from top to bottom Quick set up allows you to select just the setting you wish to change Quick set up is therefore best for quickly changing individual settings If you wish to change an alarm time for instance you can go directly to the alarm clock function settings In Quick set up the settings are divided into four groups F 1 F 2 F 3 and F 4 The Quick set up map is shown in the overview...

Page 26: ...is set up is provided in Chapter 21 at the end of these Instructions for use Starting Standard set up Turning on the meter Press and hold down for more than 3 seconds Time and date format Press briefly Time Date Beep tone Target range Alarm clock function Press briefly turn off ...

Page 27: ... of this set up is provided in Chapter 22 at the end of these Instructions for use Press and hold down for more than 3 seconds Turning on the meter and starting Quick set up Time and date format Time Date Beep tone Target range Alarm clock function Press briefly turn off ...

Page 28: ...r changing settings O instructions for starting Standard set up and Quick set up O descriptions of individual settings and how to change them The descriptions of settings are in the order in which they appear in Standard set up see overview on page 26 Note i You can only perform set up operations when there is no test strip in the meter ...

Page 29: ...number quickly one digit at a time When you change the target range setting See Chapter 3 2 6 the number initially changes by 1 then by a value of 10 at a time J From the highest selectable value pressing the button auto matically takes you to the lowest from the lowest selectable value pressing the button takes you to the highest An exception to this is the target range setting see Chapter 3 2 6 ...

Page 30: ... meter off when End is displayed J to leave the set up at any time and turn the meter off To do this press and hold down the button for at least 3 seconds all changes you have made up to then will be saved Note i If you are in one of the set ups and 60 seconds elapses after you last pressed a button the meter turns off automatically All changes you saved up to then by pressing Þ will be retained ...

Page 31: ...31 Entering settings 3 3 2 2 Starting Standard set up To start Standard set up proceed as follows P With the meter turned off press the Þ button briefly for less than 3 seconds The meter turns on ...

Page 32: ...eter three horizontal bars are dis played and the word code flashes As soon as a code chip is inserted in the meter see Chapter 4 Cod ing the flashing test strip symbol is displayed Note i You can turn the meter off again To do this press the Þ button briefly ...

Page 33: ...ard set up The first setting is displayed i e the time and date format The format that is currently set 24 hour or 12 hour flashes in the display If you wish to continue with Standard set up proceed to Chapter 3 2 4 Setting the time and date format time and date Note i You can turn the meter off again at any time To do this press and hold down the Þ button for longer than three seconds ...

Page 34: ...ith the meter turned off press and hold down the Þ button for longer than 3 seconds until the following screen appears You are in Quick set up and F1 is flashing in the display Quick set up comprises the following groups of settings Time and date format time date page 37 Time and date displayed ...

Page 35: ...settings 3 Beep tone and Acoustic Mode page 45 Beep tone symbol Target range page 50 Symbol for target range Alarm clock function page 60 Symbol for alarm clock function Exit Quick set up without entering anything ...

Page 36: ...efly if you wish to change the settings in the group currently being displayed If End is displayed You can turn the meter off To do this press the Þ button briefly The settings are described in the chapters that follow Note i You can turn the meter off again at any time To do this press and hold down the Þ button for longer than three seconds ...

Page 37: ...is dis played in the format DD MM day month no year displayed In 12 hour format the time is displayed from 12 00 to 11 59 accompanied by a m or p m If you choose this format the date format changes to MM DD month day no year displayed The time and date format is shown together with the current time If the format is changed the way the time is displayed also changes Time Time 24 hour 12 hour format...

Page 38: ...t up these settings are in group F 1 Press briefly turn off Beep tone Turning on the meter and starting Quick set up Press and hold down for more than 3 seconds Starting Standard set up Turning on the meter Time Date Time and date format Hours Minutes Time Date Year Day Press and hold down for more than 3 seconds Month ...

Page 39: ...O Time and date format O Time J Hours J Minutes O Date J Year J Month J Day P Press the or button O to change between 24 hour format and 12 hour format O to set hours minutes year month and day P Press the Þ button to save the setting and take you to the next setting ...

Page 40: ...40 Entering settings Time and date format The time and date format is factory set to 24 hour format Time The time is factory set to 0 00 hours 12 00 a m Hours Time ...

Page 41: ...41 Entering settings 3 Minutes Time Date The date is factory set to December 31 in the year of manufacture Year ...

Page 42: ...42 Entering settings Month Day ...

Page 43: ...ing settings 3 In Standard set up you have reached the beep tone setting In Quick set up you have reached the end of group F 1 End is dis played Beep tone symbol P Press the Þ button briefly The meter turns off ...

Page 44: ...de a unique date stamp for your test results if you download them to a com puter for further analysis i If you press the Þ button to scroll to the year setting without changing any settings and then exit the set up the default values for the time and date including month and day are automatically saved see Chapter 3 2 1 Changing settings General rules The time and date are then set to 0 00 and 31 ...

Page 45: ... the result is displayed O when the meter displays an error message O when the meter turned off automatically following a test and the test strip is still in the test strip guide When Acoustic Mode is turned on the meter guides you through the test using the beep tones mentioned above it also announces the result as a series of beeps see Chapter 7 Acoustic Mode The meter also beeps at times other ...

Page 46: ...k set up this setting is under F 2 Press briefly turn off Date Target range Press and hold down for more than 3 seconds Turning on the meter and starting Quick set up Press and hold down for more than 3 seconds Starting Standard set up Turning on the meter On On1 Off OFF Acoustic Mode On2 Beep tone ...

Page 47: ...p tone setting is seen flashing in the display The beep tone is factory set to on 0n1 Beep tone turned on Beep tone turned off Acoustic Mode turned on P Press the or button to select the next option P Press the Þ button to save the setting ...

Page 48: ...settings In Standard set up you have reached the target range setting In Quick set up you have reached the end of group F 2 End is dis played Symbol for target range P Press the Þ button briefly The meter turns off ...

Page 49: ... or from 0FF by pressing the button you hear a beep i The beep tone setting has no influence on the alarm clock func tion see Chapter 3 2 7 If you have turned the alarm clock func tion on the meter will always beep to remind you to test your blood glucose even if the beep tone itself is turned off ...

Page 50: ...s As soon as a test result is below or above one of the limits of your target range you see the flashing symbol displayed along with the result If the beep tone is turned on 0n1 you also hear 3 beeps O 3 long beeps if the test result is below the lower limit O 3 short beeps if the test result is above the upper limit The lower limit is set first followed by the upper limit Two steps are involved i...

Page 51: ...p the setting is under F 3 Press briefly turn off Beep tone Alarm clock function Press and hold down for more than 3 seconds Turning on the meter and starting Quick set up Press and hold down for more than 3 seconds Starting Standard set up Turning on the meter Target range Off On Value Off On Value Lower limit LL Upper limit LH ...

Page 52: ... Turning the lower limit on or off LL stands for Limit Low Turned off Turned on Set limit Upper limit P Press the or button to turn the lower limit signified by LL on 0n or off 0FF P Press the Þ button to save the setting ...

Page 53: ...so hear 3 long beeps These also sound fol lowing a test if the result is below the lower limit The beep tones are used here for illustration only If you selected 0FF you move to the upper limit setting Proceed to page 55 Setting the limit numerical value The lower limit is factory set to 80 mg dL 4 4 mmol L Upper limit ...

Page 54: ...ntil the chosen numerical value is displayed Pressing and holding down either button increases or decreases the number initially by one digit at a time and subsequently by 10 at a time P Press the Þ button to save the setting Next is the upper limit setting ...

Page 55: ... upper limit on or off P Press the or button to turn the upper limit signified by LX on 0n or off 0FF P Press the Þ button to save the setting LH stands for Limit High Turned off Turned on Alarm 1 Standard set up Quick set up Set limit ...

Page 56: ... hear 3 short beeps These also sound fol lowing a test if the result is above the upper limit The beep tones are used here for illustration only If you selected 0FF you move to the alarm clock function setting Pro ceed to page 60 Setting the limit numerical value The upper limit is factory set to 180 mg dL 10 0 mmol L ...

Page 57: ...ses or decreases the number initially by one digit at a time and subsequently by 10 at a time P Press the Þ button to save the setting In Standard set up you have reached the alarm clock function setting In Quick set up you have reached the end of Group F 3 End appears in the display Symbol for alarm P Press the Þ button briefly The meter turns off ...

Page 58: ...t set the target range until you have discussed the matter with your treating physician The meter allows you to set values as follows The lower limit can be set to a value of 60 to 599 mg dL 3 3 to 33 2 mmol L The upper limit can be set to a value of 61 to 600 mg dL 3 4 to 33 3 mmol L If both the lower limit and the upper limit are turned on the upper limit must be greater than the lower limit The...

Page 59: ...button and button respectively i If you selected Acoustic Mode 0n2 the beep tones will be sup pressed This is to prevent confusion with other beep tones In Acoustic Mode therefore there is only a flashing symbol if a test result is outside the set limits i Each person will have his her own target range We therefore recommend that healthcare professionals should not turn on the target range setting...

Page 60: ...ock function to remind you to test your blood glucose at pre defined times You can set four alarms The meter beeps for 20 seconds at the appointed time every day The meter then turns off again You can stop it beeping by pressing any but ton While it is beeping the meter displays the following ...

Page 61: ...alarms are factory set to off Each alarm has a factory set default time Alarm 1 AL1 8 00 8 00 a m Alarm 2 AL2 12 00 12 00 p m Alarm 3 AL3 18 00 6 00 p m Alarm 4 AL4 22 00 10 00 p m AL is short for English alarm as in alarm clock ...

Page 62: ...t up this setting is under F 4 Press briefly turn off Turning on the meter and starting Quick set up Press and hold down for more than 3 seconds Starting Standard set up Turning on the meter Alarm clock function Off Hours Minutes AL2 AL3 AL4 Target range Press and hold down for more than 3 seconds AL1 On ...

Page 63: ...ng the setting First you define whether a given alarm is to be turned on 0n or off 0FF When it is on you can enter or change the time Alarm time Setting 0FF turned off The procedure is the same for each alarm Alarm 1 is used below for illustrative purposes ...

Page 64: ...larm clock function on or off P Press the Þ button briefly The meter turns off Note i If alarm 1 was already turned on at some time in the past the setting for alarm 2 is displayed instead of End Enter alarm time Turned 0n or turned 0ff ...

Page 65: ...o turn the alarm on 0n or off 0FF P Press the Þ button to save the setting If you selected 0FF either End is displayed or you move to the setting for alarm 2 If you selected 0n you can now enter the time The hour flashes at top left of the display ...

Page 66: ...66 Entering settings Entering alarm times Hours Minutes Alarm 2 ...

Page 67: ...nutes flash at top left of the dis play P Press the or button repeatedly until the correct minutes are displayed P Press the Þ button to save the setting You move to the setting for alarm 2 When you have set all of the alarms you have reached the end both of Standard set up and of group F 4 of Quick set up End is displayed P Press the Þ button briefly The meter turns off ...

Page 68: ...Changing the battery all alarms are automati cally turned off 0FF All of the times you set however are retained in the meter s memory You then need to turn the alarms on again 0n i If you have turned the alarm clock function on the meter will always beep to remind you to test your blood glucose even if the beep tone itself is turned off see Chapter 3 2 5 The beep tone setting has no influence on t...

Page 69: ...ms 2 and 3 respectively All alarms that have become visible remain visible irrespective of whether these or the ones that come before them have just been turned on or not Once alarm 2 has been turned on for example alarms 1 2 and 3 always remain visible i If you turn off an alarm that has been set the meter retains the set alarm time in its memory i If the meter is already on when an alarm is due ...

Page 70: ...ainer into your meter Code chips from other containers may contain the wrong information for your new test strips rendering test results incor rect Incorrect results can cause the wrong therapeutic decision to be taken and so lead to serious adverse health effects Leave the code chip in the meter until you have used up all of the test strips from the container it came with P Slide the new code chi...

Page 71: ...nted on the label of the container the test strips came in The three digit code e g 963 on the code chip must match the three digit number on the label When coding leave the meter turned off P Gently slide the code chip into the slot on the side of the meter until you feel it engage ...

Page 72: ...st O your meter with the code chip inserted O the container of Accu Chek Go test strips you took the code chip from O a lancing device to collect blood O lancets for the lancing device 5 2 Turning the meter on There are two ways to turn the meter on with a test strip or by pressing the Þ button 5 2 1 Turning the meter on with a test strip ...

Page 73: ...trip into the test strip guide until you feel it engage The meter turns on The meter first performs a standard display check lasting approx 2 seconds mg dL meter mmol L meter P Check that all the segments making up the numerals 888 mg dL meter or 88 8 mmol L meter are displayed If one or more segments are missing please contact your local cus tomer support and service centre Contact details are gi...

Page 74: ...74 Testing blood glucose Following the display check the code number appears in the display 963 is just an example P Check that the same number is printed on the label of the test strip container ...

Page 75: ...ervice centre see Chapter 19 After the code number has been displayed you see the test strip symbol with a flashing blood drop When the beep tone is turned on the meter beeps at this point The meter is ready to perform a blood glucose test If you wish to test blood glucose now proceed to Chapter 5 3 Note i If you missed the code number push the test strip ejector see Chapter 5 4 down to eject the ...

Page 76: ...seconds The meter turns on After the meter has turned on you see the following displays Standard display check Code number display 963 is just an example Notes See Chapter 5 2 1 for details of the standard display check and the code number display i You can turn the meter off again by pressing the Þ button again briefly i If you press the Þ button to turn the meter on and do not insert a test stri...

Page 77: ...ed on it are uppermost and pointing towards the test strip guide P Without bending it gently push the test strip into the test strip guide until you feel it engage After that a flashing blood drop symbol is displayed and the test strip symbol stops flashing When the beep tone is turned on the meter beeps at this point The meter is ready to perform a blood glucose test If you wish to test blood glu...

Page 78: ...ntainer again with the original cap immediately after removing the test strip The cap contains a dry ing agent to protect the test strips against moisture If moisture enters the container through handling with moist hands or if the test strip container is left open the drying agent ceases to act Test strips that are unusable may produce incorrect results Incorrect results can cause the wrong thera...

Page 79: ...rong therapeutic decision to be taken and so lead to serious adverse health effects If exp appears in the test strip symbol the test strip you are using is past its expiry date Check the expiry date on the label of the test strip container You will find it next to the sym bol Check also that the meter is set to the current date and that the code chip that is inserted is the one that came with the ...

Page 80: ...ults correctly For example the display may look like this just one of various possi bilities mg dL meter mmol L meter i If you see only three horizontal bars instead of a code number and code is flashing no code chip is inserted in the meter P Gently slide the code chip into the meter see page 71 You then see the code number displayed ...

Page 81: ...trip symbol but straight away by the flashing blood drop symbol 5 3 Performing a blood glucose test P Prepare your lancing device to collect blood P Wash your hands with warm water and soap and dry them well This helps ensure proper hygiene and stimulates blood flow P Turn the meter on P Always wait for the flashing blood drop symbol to be displayed before allowing the test strip to draw up blood ...

Page 82: ...ave approximately 90 seconds to perform this action P Prick the side of a fingertip P Gently massage the finger towards the fingertip to encourage a drop of blood to form P Hold the meter with the test strip pointing downwards see illus tration P Touch the drop of blood as soon as it has formed against the tip of the test strip where the black notch is located The test strip draws up blood ...

Page 83: ...when the beep tone is turned on The test strip has then drawn up enough blood and the test starts The hourglass symbol indicates that the meter is busy measuring The test is complete after approx 5 seconds The result is displayed and the meter beeps only when the beep tone is turned on The meter automatically saves the result in its memory ...

Page 84: ...the flashing blood drop symbol has appeared can produce an incor rect result or cause error message E 1 see page 172 or E 6 see page 176 to be displayed Remove the test strip by pushing the ejector down see page 86 and discard the test strip Start the blood glucose test again with a new test strip Always hold the meter so the test strip is pointing downwards when you allow the test strip to draw u...

Page 85: ...cose test again with a new test strip i If the test does not start the test strip drew up too little blood In this case you can allow the test strip within a certain period to draw up more blood see the package insert that came with the test strips i If the meter beeps not once but several times when displaying the result either the target range is turned on and the result is below the lower limit...

Page 86: ...se 5 4 Ejecting the test strip P Hold the meter directly above a waste bin with the test strip pointing downwards P Push the test strip ejector down as far as it will go towards the test strip guide The test strip drops out ...

Page 87: ...p ejector to remove the test strip Do not pull the test strip out If you do pull it out blood can enter the meter and contaminate it i The meter beeps after approx 60 seconds if you do not eject the test strip It beeps five more times within approximately the next 30 seconds The meter then turns off automatically and the test strip remains in the meter Remove the test strip as described above ...

Page 88: ...f regardless When you next turn the meter on again error mes sage E 4 see page 174 is displayed irrespective of whether you use a test strip to turn it on or press the Þ button Push the ejector to remove the test strip and discard it or press the Þ button to turn the meter off again i You can dispose of used test strips with your regular household waste Do not keep used test strips in a test strip...

Page 89: ... displayed You have turned the target range on The result is outside one of the limits When the beep tone 0n1 is turned on the meter emits three long beeps if the result is below the lower limit and three short beeps if it is above the upper limit The battery is running low exp The test strips are past their expiry date The temperature is outside the permitted range of 10 C to 40 C Instead of a re...

Page 90: ...ts You can flag special results e g results obtained from alternative site testing or after exercise with an asterisk You can do this only as long the result is being displayed and you have not ejected the test strip No additional symbol Asterisk Bottle ...

Page 91: ...tom right a bottle at bot tom left or no symbol displayed You can therefore use the and buttons to remove the asterisk If you subsequently eject the test strip and so turn the meter off the result is saved together with the asterisk Note i The bottle symbol is used to flag performance checks see Chap ter 8 2 Performing a performance check ...

Page 92: ...test result does not reflect the way you feel please perform a performance check with an Accu Chek Go control solution and a new test strip see Chapter 8 Checking your meter Then perform another blood glucose test If the latest test result still does not reflect the way you feel please contact your doctor Do not change your treatment based on just one result ...

Page 93: ...mg dL or 0 6 33 3 mmol L Results that are below this range are displayed as The result is lower than 10 mg dL 0 6 mmol L Results that are above this range are displayed as The result is higher than 600 mg dL 33 3 mmol L These results are ignored during averaging see Chapter 6 3 Requesting 7 14 and 30 day averages ...

Page 94: ... test as directed see Chapter 5 3 Per forming a blood glucose test yes Did you bend the test strip either before or while it was draw ing up blood no Did you wait for the flashing blood drop symbol to appear before allowing the test strip to draw up blood yes Did you bend or move the test strip while the test was in progress no Did you allow the test strip to draw up blood immediately after the dr...

Page 95: ...Cleaning your meter yes Have you observed the proper storage conditions for the meter and test strips see Chapter 12 Measurement and storage conditions and the package insert that came with the test strips yes If you have responded correctly to all these questions and still receive implausible results or error messages please call your local customer support and service centre see Chapter 19 You m...

Page 96: ...If all the memory locations are occupied the result in location 300 is erased following the latest test and all the remaining results are shifted down one place to make room for the most recent result which is then saved in memory location 1 In addition to the results the time and the date your meter also saves other important test related information Results flagged as perfor mance check results ...

Page 97: ...ok 6 6 2 Retrieving results from memory P With the meter turned off press the or button briefly The meter turns on The most recent result is displayed together with the time date and memory Time and date when the test was performed ...

Page 98: ...s initially one result at a time and subsequently 10 at a time Once you have reached the oldest memory location i e the highest numbered location see Chapter 6 1 the meter beeps each time you press the button To return to the more recent results press the button To fast scroll press and hold down the button You can exit the results memory at any time P To do so press the Þ button The meter turns o...

Page 99: ...omatically when you have not pressed a button for 90 seconds i If the time and date were not set at the time of testing then the memory location number is displayed instead of the time and date If the memory contains both results that were saved together with the time and date and results that were not saved with this information then you will see results shown together with their time and date as...

Page 100: ...r 5 2 1 Turning the meter on with a test strip 6 3 Requesting 7 14 and 30 day averages The meter can display the average of results from the last 7 14 or 30 days The calculation is based on all results falling within the chosen period The current day is always included in the calculation If more than 300 test results were saved during this period the calculation will be based on the last 300 P Wit...

Page 101: ... Press the button The 7 day average is displayed along with memory If the beep tone 0n1 is turned on the meter also beeps at this point a The number of results n used in the calculation is displayed at top left in this example 24 b The number of days over which the average was calculated is dis played at top right in this example 7 ...

Page 102: ...as a notebook P Press the button to move to the other averages P To return to the previously displayed averages press the button You can exit the average screen at any time P To do so press the Þ button The meter turns off ...

Page 103: ...i You can move directly from viewing averages to blood glucose testing by inserting a test strip in the test strip guide The meter behaves as if it had been turned on with a test strip see Chapter 5 2 1 Turning the meter on with a test strip i Results that are flagged as performance check results with the bottle symbol and results shown as Lo or Xi are not included in the calculation i If results ...

Page 104: ...re stored together with the time and date If no time and date has been set three horizontal bars are displayed instead of a numerical value i In the event that you changed the date or time performed a test and then re set the date time the meter will only include results saved in uninterrupted chronological order If the chronological order has been interrupted the earlier results will be ignored I...

Page 105: ...riod of 50 days The result in memory location 51 was saved without the time and date The results in memory locations 1 to 50 which were saved together with the time and date cover a 20 day period For calcu lation of the 7 and 14 day averages those results are considered that are within the period in question The 30 day average is cal culated from all 50 results even if these only covered a 20 day ...

Page 106: ...eature is useful for instance if you have obtained an implausible result Only the result is erased the time and date information is retained as a reminder and the memory location remains occupied P With the meter turned off press and hold down the and but tons at the same time for longer than 3 seconds until the follow ing screen appears ...

Page 107: ...y saved result is displayed together with the time and date the result flashes P Press and hold down the and buttons again at the same time for longer than 5 seconds until a new screen appears The result is erased from memory and three horizontal bars appear in the display instead The time and date of this result are retained P Press the Þ button The meter turns off ...

Page 108: ...fifth beep has not sounded you can stop the result from being erased by releasing the and buttons again The flashing result continues to be displayed You can re start the erasing operation by pressing and holding down the and buttons again at the same time i As long as the result has not been erased i e lr is displayed or the result is flashing you can quit the erasing procedure To do so press the...

Page 109: ... of special hardware and software products that you can use to analyze your data and so extend the inte grated notebook functions of your meter These products enable you and your doctor to manage your data more effectively and through their graph and table views make it easier for you to analyze your results Depending on the type of analysis you intend to perform you will require a special softwar...

Page 110: ... the front of the meter P Be sure to read the operating instructions supplied with the software and hardware you are using These will include instructions on how to download your data P Make the receiving end software product or hardware ready to download the results ...

Page 111: ...ter turned off briefly press the Þ and buttons at the same time The meter turns on and you see the following screen P Position your meter approx 10 20 cm away from the infrared port of the receiving end Point the two infrared ports towards one another ...

Page 112: ...downloading at the receiving end software prod uct or hardware The meter automatically downloads all of the results from its memory and P stops flashing in the display End is displayed when the down load is complete P Press the Þ button The meter turns off ...

Page 113: ... download is complete In this case End may be displayed only briefly i Your results can only be analyzed if you previously set the time and date see Chapter 3 Entering settings i The results remain in the meter s memory following downloading i You cannot test blood glucose while results are being down loaded ...

Page 114: ...download error occurred Start the download again O The infrared windows are too far apart or not properly facing one another Reduce the distance between the two infrared ports to 10 20 cm and position them so they are pointing towards one another Start the download again O A strong light source is too close to one of the two infrared windows Move away from the light source and start the download a...

Page 115: ...cking communication between the two infrared ports Remove the object and start the download again O A error occurred at the receiving end Read the relevant Instructions for use i Data transfer does not follow the IrDA standard IrDA stands for Infrared Data Association ...

Page 116: ...xp symbol or an error message is dis played Chapter 3 2 5 Setting the beep tone or Acoustic Mode describes how to turn Acoustic Mode on Visually impaired persons need a sighted person to instruct them in the use of the meter and to assist them with all aspects of its operation Visually impaired persons must not test their blood glucose without the assistance of a sighted person An intimate knowled...

Page 117: ...s is available on CD from your local customer support and service centre see Chapter 19 Practise listening to beeps from actual tests or from the training software together with a sighted person until you can clearly recognize and interpret the results and other beeps you will hear If you have problems vizualizing the results from the beeps it is best not to use Acoustic Mode ...

Page 118: ...er emits a pattern of 6 beeps one beep pause two beeps pause three beeps 7 2 Beep tones during blood glucose testing When a blood glucose test is in progress the meter beeps when O the meter is ready to test so you can let the test strip draw up blood or control solution O the test strip has drawn up sufficient blood or control solution and measurement has started O the result is displayed O the m...

Page 119: ...eated as an entity but is broken down into individual dig its Examples O The result 138 mg dL is announced as 1 3 8 O The result 7 6 mmol L is announced as 0 7 decimal point 6 Each digit is represented by the corresponding number of beeps e g 4 beeps for the number 4 Zero is represented by a long beep As soon as the meter displays the result two short beeps signify that it is also about to announc...

Page 120: ... 180 mg dL is announced as follows 1 beep pause 8 beeps pause 1 long beep O The result 72 mg dL is announced as follows 1 long beep for 0 hundreds pause 7 beeps pause 2 beeps mmol L meters First the tens are announced then the units then the decimal point and finally the tenths There is a short pause between each group of beeps The tens are always announced even when the result is below 10 The ten...

Page 121: ...e 1 very short beep pause 1 long beep The result announcement is repeated twice Again two short beeps pre cede each repetition Results that are lower than 10 mg dL or 0 6 mmol L and are displayed as Lo are announced acoustically as 0 0 0 and 0 0 decimal point 0 respectively Results that are higher than 600 mg dL or 33 3 mmol L and are dis played as Xi are announced acoustically as 9 9 9 and 9 9 de...

Page 122: ...on i If the battery symbol the thermometer symbol or the exp symbol is displayed together with the most recent result the meter emits additional beep tones see Chapter 7 5 Announcement of symbols and error messages i If the result that was most recently saved is flagged by the bottle symbol as being a performance check result see Chapter 8 Checking your meter it is announced in the same way as any...

Page 123: ...re also announced acoustically The acoustic warning consists of two short beeps sounded three times in succession O Battery symbol see Chapter 10 Changing the battery This acoustic warning is sounded when you turn the meter on O Thermometer symbol or exp symbol see Chapter 13 1 Symbols shown in the display This acoustic warning is sounded together with the test result It is placed between the two ...

Page 124: ...short warning 1 long for 0 tens 7 1 very short 6 test result This sequence is sounded twice more The acoustic warning is sounded only once even if two or all three sym bols are displayed If error messages E_1 E 2 E 3 E 4 EEE or TTT see Chapter 13 2 Error messages and troubleshooting are displayed they are announced by two short beeps sounded four times in succession This sequence is sounded only o...

Page 125: ...er Do this by running a performance check using Accu Chek Go control solutions O whenever you open a new pack of test strips O whenever you change the battery O whenever you clean your meter O if your result does not reflect how you feel Please ask your local customer support and service center where you can obtain the control solutions see Chapter 19 ...

Page 126: ...ner of Accu Chek Go test strips you took the code chip from O Accu Chek Go control solutions Control G1 low glucose concentra tion or Control G2 high glucose concentration Note i To perform a performance check you need the concentration table for the control solutions you are using You will find this table on the label attached to the test strip container ...

Page 127: ...e control solutions P Take a test strip from the container and close the container again immediately P Hold the test strip so the arrows printed on it are uppermost and pointing towards the test strip guide P Without bending it gently push the test strip into the test strip guide until you feel it engage ...

Page 128: ...gments making up the numerals 888 mg dL meter or 88 8 mmol L meter are displayed If one or more segments are missing please contact your local cus tomer support and service centre Contact details are given at the end of these Instructions for use see Chapter 19 Following the display test the code number appears in the display 963 is just an example ...

Page 129: ...atch did you really insert the code chip that came with the container of test strips you are using If the answer to this is yes please contact your local customer support and service cen tre see Chapter 19 Note i If you missed the code number push the test strip ejector see Chapter 5 4 down to eject the test strip and then re insert it ...

Page 130: ...0 sec onds to perform this action Always wait for the flashing blood drop symbol to be displayed before allowing the test strip to draw up control solution P Take a bottle of control solution P Open it and wipe the tip of the dropper with a clean dry paper towel in order to remove any dried on residues P Invert the bottle and hold it downwards at an angle Squeeze it gen tly until a small drop is s...

Page 131: ...st strip draws up control solution P Move the control solution away from the test strip as soon as the hourglass symbol is displayed and the meter beeps only when the beep tone is turned on The test strip has then drawn up enough control solution and testing starts The hourglass symbol indicates that the meter is busy mea suring ...

Page 132: ...n the beep tone is turned on The meter automatically saves the result in its memory To enable you to distinguish this performance check at a later date from blood glucose test results you need to flag it as a performance check You can do this only as long the result is being displayed and you have not ejected the test strip ...

Page 133: ...edly until the bottle symbol is dis played The display cycles through the bottle symbol at bottom left an asterisk at bottom right or no symbol displayed You can therefore use the and buttons to remove the bottle symbol No additional symbol Asterisk Bottle ...

Page 134: ...pecial results Immediately after the result has been displayed and flagged as a performance check result P Compare the result with the concentration table printed on the label attached to the test strip container The concentration table has two rows and two columns Rows 1 and 2 contain concentration data for two different control solutions G1 and G2 the columns are for the two different units of m...

Page 135: ...your meter displays Unit of measure ment Figures are examples Control solution used P Subsequently hold the meter directly above a waste bin with the test strip pointing downwards P Push the test strip ejector down as far as it will go towards the test strip guide The test strip drops out 37 67 126 170 2 1 3 7 7 3 9 4 mg dL mmol L 1 2 ACCU CHEK Go Control ...

Page 136: ...ion range perform a second performance check If the result of the second check is also outside the concentration range please check the following points Did you take the test strip from the container that the code chip in the meter came with yes Did you perform the performance check as described above yes Did you wipe the tip of the dropper before you allowed the test strip to draw up control solu...

Page 137: ... solution yes Did you bend or move the test strip while the test was in progress no Did you compare the result with the concentration data spe cifically relating to the control solution you used yes Is the concentration table on the test strip container from which you removed the test strip yes Is the measurement optics cover properly and firmly in place on the meter see Chapter 9 Cleaning your me...

Page 138: ...symbol on the bottle and test strip con tainer label and look to see if exp is shown in the display no Has the control solution been open for less than three months Once opened control solutions are only stable for three months and must not be used after this period yes If you have responded correctly to all these questions and still receive implausible results or error messages please call your l...

Page 139: ...e the set limits is displayed and the meter beeps only when the beep tone is turned on Example The con centration range for control solution G1 is 37 67 mg dL 2 1 3 7 mmol L and the lower limit is set to 70 mg dL 3 9 mmol L i You can turn on the meter with a test strip or by pressing the Þ button as for a blood glucose test i Performance check results that are flagged with a bottle symbol are igno...

Page 140: ...y You may need to clean the meter however if it becomes soiled through improper use see error message E 4 on page 174 Wipe away any soiling from the case or display with a cloth lightly moistened with cold water or 70 ethanol Clean the meter thoroughly if the test strip guide and measuring window have become visibly soiled or if you obtain frequent implausible results Do this as follows On the rig...

Page 141: ... measurement optics cover at that point and remove it P Wipe the measuring window covering the optical system and sur rounding area a as well as the test strip guide b with a cotton swab lightly moistened with cold water or 70 ethanol a b ...

Page 142: ... performance check see Chapter 8 2 Performing a per formance check Notes Use only cold water or 70 ethanol to clean the meter Any other cleaning agents may damage the meter or impair its measuring function Use a lightly moistened cloth or a lightly moistened cotton swab Do not spray anything onto the meter and do not immerse it in the liquid you are using for cleaning Doing so may damage the meter...

Page 143: ...ts Incorrect results can cause the wrong therapeutic decision to be taken and so lead to serious adverse health effects Healthcare professionals using the meter to test several patients blood glucose must also read the directions in Chapter 11 2 relating to disinfection Make sure that no liquid enters the meter Avoid scratching the measuring window as doing so could impair its measuring func tion ...

Page 144: ...hould however replace the battery as soon as possible By then it will have run very low and changeable conditions e g a cold environment can affect its performance even further Turn the meter over to locate the battery compartment Locking catch Battery compartment cover P Push the locking catch downwards and remove the battery com partment cover P Remove the used battery ...

Page 145: ...tery type CR 2032 in the compartment with the symbol facing upwards P Re attach the battery compartment cover so the two prongs on its lower edge engage with the slots in the battery compartment P Press the cover down so it audibly clicks into place ...

Page 146: ... battery inserted O you insert the battery the right way up only i e with the symbol facing upwards If any of the four conditions stated above is not met you will need to re enter the time and date see Chapter 3 Entering settings If the time and date are not correctly entered your future results will be displayed and saved without the time and date In this case the test results saved in memory wil...

Page 147: ...in the meter s memory You then need to turn the alarms on again 0n i A new battery has enough power for about 1000 tests or one year If you use the meter in Acoustic Mode the battery will not last as long Never throw batteries into a fire They may explode i Remove the battery if you will not be using your meter for any length of time i Think of the environment Dispose of used batteries sensibly ...

Page 148: ...d nurses are allowed to perform blood glucose tests on more than one patient using the same Accu Chek Go meter When using the meter always follow the recognized procedures for han dling objects that are potentially contaminated with human material Practise the health and safety policy of your laboratory or institution Also to stop your meter becoming contaminated please follow the directions print...

Page 149: ...tory Workers from Occupationally Acquired Infections Approved Guideline Third Edition CLSI document M29 A3 2005 Any patient with an infection or suffering from an infectious disease and any patient who is a carrier of a multi resistant microorganism must be assigned his her own meter This applies also if a patient is suspected of being one of the above During this time the meter must not be used t...

Page 150: ... a lancing device with adjustable penetration depth settings P Select a penetration depth to suit the nature of the patient s skin Start with a shallow depth setting P Select a puncture site along the side of a fingertip P Turn the finger so the chosen puncture site is facing upwards and keep it facing upwards The drop of blood cannot then spread so easily P Lance the side of the fingertip P Gentl...

Page 151: ... strip where the black notch is located The test strip draws up blood P Move the test strip away from the drop of blood as soon as the hourglass symbol is displayed and the meter beeps only when the beep tone is turned on The test strip has then drawn up enough blood and testing starts P When the result is displayed hold the meter upright over a waste bin and push the ejector down to eject the tes...

Page 152: ...til the result is displayed measuring time approx 5 seconds and you have ejected the test strip Always use the test strip ejector to remove the test strip Do not pull the test strip out If you do pull the used test strip out blood can enter the meter and contaminate it Dispose of used lancets or disposable lancing devices and used test strips according to the health and safety policy of your labo ...

Page 153: ...ter The following parts of the meter may become contaminated O the case O the area around the test strip guide The meter and the area around the test strip guide must be thoroughly cleaned and disinfected at least once a day after use Carefully check all recesses grooves and gaps ...

Page 154: ...meter Use a mixture of 1 propanol 2 propanol and glutaraldehyde known in some countries as Bacillol plus Allow areas you have wiped time to dry thoroughly Notes Make sure that no liquid enters the meter Do not spray anything onto the meter and do not immerse it in liquid Doing so may damage the meter s internal components and stop it from working properly ...

Page 155: ...roduce false results 12 1 Temperature range O Without the battery the meter may be kept at between 25 C and 70 C O With the battery the meter may be kept at between 10 C and 50 C At temperatures above 50 C the battery could leak and damage the meter At temperatures below 10 C the battery does not have enough power to keep the internal clock functioning O For blood glucose tests and performance che...

Page 156: ...mometer symbol flashes in the display Do not use results obtained at the limits of the permitted temperature range as a basis for making therapeutic deci sions as they could be incorrect Incorrect results can cause the wrong therapeutic decision to be taken and so lead to serious adverse health effects O Tests cannot be performed at temperatures below 5 C and above 45 C In this case the following ...

Page 157: ...Incorrect results can cause the wrong therapeutic decision to be taken and so lead to serious adverse health effects 12 2 Light conditions Do not test in a place where the meter and test strips are exposed to direct sunlight Keep the meter away from very strong light sources e g direct sunlight studio lighting spot lights etc These may stop the meter from functioning correctly and cause error mess...

Page 158: ... turn the meter on Allow the meter to return slowly to room temperature and never keep it in a room that is likely to harbour condensation e g a bathroom 12 4 Sources of interference Strong electromagnetic fields may interfere with the proper oper ation of the meter Do not use the meter in close proximity to a strong electromagnetic field To avoid electrostatic discharge do not use the meter in a ...

Page 159: ...ssages displayed when you use the meter Every message provides you with important information If you do not recognize a symbol or do not understand a message please refer to this chapter for an explanation Otherwise you run the risk of misinterpreting your blood glucose results On some of the pages that follow you will see a double arrow It signifies the following O when it appears on the right at...

Page 160: ...160 Symbols error messages and troubleshooting 13 1 Symbols shown in the display 17 18 16 15 14 13 7 6 5 4 20 3 2 1 11 10 9 8 19 12 ...

Page 161: ... settings 4 You have turned on at least one alarm or you are in a set up and entering the alarm settings Optical warning while the alarm sounds for 20 seconds 5 The test strip has drawn up enough blood or control solution and the test is in progress During averaging when the calculation is taking a while 6 The unit your meter uses to display the blood glucose result either mg dL or mmol L 7 Flag f...

Page 162: ... The test strips are past their expiry date Change the test strips and code chip Check the time and date settings as the meter compares these against the expiry date encoded in the code chip In memory the test strip was past its expiry date when the test was performed 11 The number being displayed is the code number and there is no code chip in the meter Insert the code chip belonging to the Accu ...

Page 163: ...ttings In memory the result is outside the tar get range set at the time of testing 13 This result is a performance check result 14 While the result is displayed the tempe rature is outside the permitted range of 10 C to 40 C Do not use the result as a basis for thera peutic decisions Allow the meter to warm up or cool down slowly Repeat the test with a new test strip AA ...

Page 164: ... 0n2 is turned on 16 or The battery is running low When the symbol first appears in the dis play you can perform about 50 more tests When the battery is so low that no more tests can be performed the battery sym bol alone is displayed for 3 seconds After that the meter turns off Insert a new battery 17 When an average is displayed from memory the symbol is followed by the number of tests n include...

Page 165: ...y when 12 hour time format is selected The screen showing 888 mg dL meter or 88 8 mmol L meter may also include the following symbols Symbol What it means 20 Decimal point stands for decimal comma displayed by mmol L meters and is part of the result e g result is 12 6 mmol L and there is no code chip in the meter Insert the code chip belonging to the Accu Chek Go test strips you are cur rently usi...

Page 166: ...only contains results without a time and date J no results were saved in the period in question e g all results in memory are more than 7 days old J the date set is in the past J you changed the time and date before a test then re set them and have not performed any more tests since then J memory only contains results that are not included in the calculation e g performance check results AA ...

Page 167: ...set tings You have turned the meter on in order to erase the latest result from memory In a set up you have reached the end of Standard set up or the end of a group in Quick set up After testing the meter is performing a self test after you ejected the test strip Following a data download download complete You are in Quick set up and can now select a group of settings F 1 F 2 F 3 or F 4 ...

Page 168: ... than 10 mg dL 0 6 mmol L You have turned the meter on in order to download the results The meter is downloading results Several symbols may appear at the same time For example and exp displayed together means at least one alarm is turned on the tem perature is outside the permitted range and the test strips are past their expiry date ...

Page 169: ...ted the battery the wrong way round Remove the battery and place it in the battery compartment as instructed If the battery was placed in the meter the wrong way round the time and date have been lost Re enter them see Chapter 3 Entering settings O You have not removed the protective film from the battery Remove the film from the battery see Chapter 2 3 Removing the protective film from the batter...

Page 170: ...vice centre see Chapter 19 The meter is turned on but the display is blank The display is defective Please contact your local customer sup port and service centre see Chapter 19 The clock has stopped or the clock is slow The meter was exposed to a temperature below 10 C and the battery is begin ning to freeze Turn the meter off Move to a place where the temperature is between 10 C and 40 C and wai...

Page 171: ...e meter was exposed to a temper ature below 10 C and the battery is beginning to freeze Eject the test strip or turn the meter off Move to a place where the tem perature is between 10 C and 40 C and wait for the meter to warm up O You have not set the time and date Set the time and date as described in Chapter 3 2 4 Setting the time and date format time and date ...

Page 172: ...ctly or did not press it right in Push the ejector down to eject the test strip Hold the test strip so the arrows printed on it are uppermost and pointing towards the test strip guide Without bending it gently push the test strip into the test strip guide until you feel it click into place O The meter was exposed to a strong electromagnetic field Eject the test strip or turn the meter off Move som...

Page 173: ...s again you cannot use the code chip and test strips O A code chip from another system has been inserted The code chip does not belong to test strips from the Accu Chek Go system Remove the code chip and insert the one belonging to the Accu Chek Go test strips you are currently using O The code chip is defective or is not properly inserted in the meter Remove the code chip and re insert it AA ...

Page 174: ...covering the optical system is soiled Clean the window see Chapter 9 Cleaning your meter O The test strip drew up blood or con trol solution too soon i e before the drop symbol was flashing Push the ejector down to eject the test strip Repeat the test with a new test strip Always wait for the flashing drop symbol to appear before allow ing the test strip to draw up blood or control solution AA ...

Page 175: ...eat the test with a new test strip O You inserted a used test strip Push the ejector down to eject the test strip Repeat the test with a new test strip O You used a test strip that is past its expiry date Push the ejector down to eject the test strip Test again with test strips that have not expired Remove the old code chip and insert the one belong ing to the new test strips AA ...

Page 176: ...er testing wait for the meter to turn off before inserting a new test strip If this error message appears frequently or continuously the meter is defective Please contact your local customer support and service centre see Chapter 19 O The test strip drew up too little blood or control solution Push the ejector down to eject the test strip Repeat the test with a new test strip and a larger amount o...

Page 177: ... the test strip Repeat the test with a new test strip O The test strip drew up blood or con trol solution too soon i e before the drop symbol was flashing Push the ejector down to eject the test strip Repeat the test with a new test strip Always wait for the flashing drop symbol to appear before allow ing the test strip to draw up blood or control solution AA ...

Page 178: ...r a meter error has occurred Remove the test strip by pushing the ejector down and re insert it If the error message persists change the battery O The meter was exposed to a strong electromagnetic field Eject the test strip or turn the meter off Move somewhere else or turn off the source of the field ...

Page 179: ...the error message appears again the meter is defective Please contact your local cus tomer support and service centre see Chapter 19 The ambient temperature or the tempera ture within the meter is too low or too high for a test Remove the test strip by pushing the ejector down or turn the meter off Move to a place where the temperature is between 10 C and 40 C and wait for the meter to warm up or ...

Page 180: ... strips Blood glucose concentrations may be mea sured in whole blood or in plasma Although you always apply whole blood to the test strip your meter displays blood glucose results that relate either to whole blood or to plasma To see whether your blood glu cose meter displays results relating to whole blood or to plasma see the package insert that came with your test strips There you will also fin...

Page 181: ... C to 50 C Atmospheric humidity during testing up to 85 relative humidity during storage up to 93 relative humidity Altitude Sea level to 4000 m Memory 300 results with time and date as well as 7 14 and 30 day averages Dimensions 102 x 48 x 20 mm Weight approx 54 g without battery approx 57 g with battery Display 96 segment liquid crystal display Automatic power off after 60 or 90 seconds dependin...

Page 182: ...ic This meter meets the electromagnetic compatibility immunity requirements as per ISO 15197 Annex A The chosen basis for electrostatic discharge immunity testing was basic stan dard IEC 61000 4 2 In addition it meets the electromagnetic emissions requirements as per EN 61326 Its electromagnetic emission is thus low Interference from other electrically driven equipment is not to be anticipated ...

Page 183: ...peatability and control solution reproducibility The system is calibrated with venous blood containing various levels of glucose The reference values are obtained using the hexokinase method For method comparison the results were com pared with results obtained using the hexo kinase method with deproteinization auto matic analyzer The hexokinase method is traceable to an NIST standard The Accu Che...

Page 184: ...erefore carry a risk of infection Please dispose of used products according to the regulations applicable in your country For information about correct disposal please contact your local council or authority The product falls outside the scope of the European Directive 2002 96 EC Directive on waste electrical and electronic equopment WEEE ...

Page 185: ...tclix lancing device and Accu Chek Softclix lancets or the Accu Chek Multiclix lancing device and Accu Chek Multiclix lancet drums The lan cets and lancet drums are available in various pack sizes If you wish to test blood from alternative sites you can order a special AST cap for these lancing devices from your local customer support and service centre For healthcare professionals we recommend Ac...

Page 186: ...186 Guarantee 17 17 Guarantee The statutory provisions on rights in consumer goods sales in the coun try of purchase shall apply ...

Page 187: ...187 Patents 18 18 Patents US 5 463 467 US 5 366 609 US 6 707 554 ...

Page 188: ...e your Accu Chek Go meter if you seem to be obtaining implausible results or if you suspect the meter to be defective please contact your local customer support and service centre Do not attempt to repair or modify the meter yourself When you call our staff will help you troubleshoot the problem See the next sec tion for contact details ...

Page 189: ...t Brazil Produtos Roche Químicos e Farmacêuticos S A Roche Diagnóstica Brasil Ltda Av Engenheiro Billings 1729 05321 010 São Paulo SP Accu Chek Responde 0800 77 20 126 Chile Roche Chile Limitada Avda Quilín 3750 Macul Santiago Tel 56 2 441 3200 Fax 56 2 4626687 Línea gratuita 800 471 800 PR China Roche Diagnostics Shanghai Limited Greater China China Hong Kong Headquarter Roche Diagnostics Shangha...

Page 190: ...Apartado Postal 1675 01010 Guatemala C A República de Guatemala www accu chekcentroamerica com www accu chekcaribbean com New Territories Hong Kong Roche Diagnostics Hong Kong Ltd Rm 1316 1325 Metroplaza Tower I 223 Hing Fong Road Kwai Chung Diabetes Hotline 852 2485 7512 office hours www accu chek com hk Hungary Roche Magyarország Kft 2040 Budaörs Edison u 1 Tel 036 23 446 871 Ingyenesen hívható ...

Page 191: ...exico PRODUCTOS ROCHE S A DE C V Edificio Intelicorp Av Santa Fe No 485 4º Piso Col Cruz Manca Santa Fe Delegación Cuajimalpa 02010 México D F Teléfono 52 55 50 81 58 00 Fax 52 55 50 81 58 58 Sin Costo 01800 90806 00 New Zealand Roche Diagnostics N Z Ltd 15 Rakino Way Box 62 089 Mt Wellington Auckland New Zealand Free Phone 0800 80 22 99 Pakistan Roche Pakistan Ltd 37 C Block 6 P E C H S P O BOX 2...

Page 192: ...нтр Неглинная Плаза Трубная площадь 2 Россия Информационный центр 8 800 200 88 99 звонок бесплатный для всех регионов России 495 258 27 89 Singapore Roche Diagnostics Asia Pacific Pte Ltd 298 Tiong Bahru Road 16 01 06 Central Plaza Singapore 168730 Tel 65 272 75 00 Slovakia Roche Slovensko s r o Diagnostics Division Lazaretská 12 811 08 Bratislava 1 Slovensko Tel 421 7 54 78 85 079 Infolinka Accu ...

Page 193: ...aholyothin Road Chatuchak Bangkok 10900 Ladyao Thailand Tel 66 2 937 0840 Fax 66 2 937 0850 Customer service line 66 0 2791 2222 Turkey Roche Diagnostics Sistemleri Ticaret A S Gazeteciler Sitesi Matbuat Sokak 3 34394 Esentepe Istanbul Türkiye Ücretsiz Destek Hattı 0 800 211 36 36 www diyabetevi com Uruguay Roche Diagnostics Soferino 4096 P O Box 6468 11400 Montevideo Línea gratuita 0800 2114 www ...

Page 194: ... Asterisk symbol 90 161 ave symbol 101 161 Averages 100 B Battery 11 Changing 144 Life 147 182 Removing protective film 17 Symbol 89 144 164 Type 145 181 Beep tone 45 118 Announcement of results 119 Symbol 89 164 Bell symbol 89 161 Blood Applying to test strip 82 Too little applied 85 176 Volume 12 181 Blood drop symbol 75 162 Bottle symbol 133 163 ...

Page 195: ...de number 74 Coding 70 Concentration table 134 Control solution 126 Customer support and service 188 D Data downloads 13 109 Date setting 37 day symbol 101 161 Disinfection 153 Display 11 160 Example 15 168 Display check 18 Disposal Battery 147 Control solution 139 Meter 184 Test strips 88 Downloading results 109 ...

Page 196: ...mpatibility 182 End symbol 167 Erasing result 106 Error messages 159 exp symbol 89 162 Expiry date Control solution 138 Test strips 79 89 162 F F 1 F 2 F 3 F 4 symbol 34 167 Flagging result 90 G Guarantee 186 H Hi symbol 89 93 168 Hourglass symbol 83 161 Humidity 158 181 Hypo warning 58 ...

Page 197: ... symbol 52 161 Lo symbol 89 93 168 M Measurement conditions 155 180 Measuring range 93 180 Measuring time 83 181 Measuring window 141 143 Memory 96 memory Symbol 97 165 Meter at a glance 10 N n symbol 101 164 P Patents 187 PC symbol 111 168 Performance analysis 183 Performance check 127 Power off automatic 20 30 76 85 87 181 ...

Page 198: ...Date 37 Overview 21 Quick set up 25 27 34 202 Standard set up 25 26 31 200 Target range 50 Time 37 Time and date format 37 set up symbol 29 161 Sources of electromagnetic interference 158 Sources of error during testing 94 136 Sources of interference 158 Standard set up 25 26 31 200 Storage conditions 155 181 Symbols 159 System components 185 ...

Page 199: ...nciple 180 Test strips Ejecting 86 Symbol 75 76 162 Testing blood glucose 72 Healthcare professionals 148 Thermometer symbol 89 163 164 Time setting 37 Time and date format setting 37 Troubleshooting 159 ttt symbol 179 Turning on to test 72 Type plate 11 U Unit of measurement for results mg dL and mmol L 16 161 ...

Page 200: ...dard set up overview Starting Standard set up Turning on the meter Press and hold down for more than 3 seconds Time Date Time and date format Beep tone Press briefly Hours Minutes Time Date Year Day On On1 Off OFF Acoustic Mode On2 Month ...

Page 201: ...Off On Value Alarm clock function Press briefly turn off Off On Hours Minutes Lower limit LL Upper limit LH AL1 AL2 AL3 AL4 Þ p ress and held down for more than 3 seconds at anytime save exit set up and turn off change with or Þ I press briefly save or scroll ...

Page 202: ...erview Beep tone Press and hold down for more than 3 seconds Time Date Time and date format Hours Time Date Year Day Press briefly turn off On On1 Off OFF Acoustic Mode On2 Press briefly turn off Turning on the meter and starting Quick set up Minutes Month change with or Þ I ...

Page 203: ...Lower limit LL Off On Value Upper limit LH Press briefly turn off Alarm clock function Press briefly turn off Press briefly turn off Off On Hours Minutes AL1 AL2 AL3 AL4 Þ press and held down for more than 3 seconds at anytime save exit set up and turn off ...

Page 204: ...204 ...

Page 205: ......

Page 206: ...Roche Diagnostics GmbH 68298 Mannheim Germany www accu chek com 0 4829255001 03 2008 06 0088 ACCU CHEK ACCU CHEK GO ACCU CHEK MULTICLIX SOFTCLIX and SAFE T PRO are trademarks of Roche ...

Page 207: ...Warranty Card Name Street City post code Telephone No Date Signature ...

Page 208: ...reserve it carefully If this card was not filled out at the time of purchase please submit the original receipt with your claim The statutory provisions on rights in consumer goods sales in the country of purchase shall apply Serial No Date of purchase Stamp and signature of dealer ...

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