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3.7
Test the device
Once you have connected the device and installed the relevant drivers, if applicable, you can test
the device. To do this, wave a piece of paper in front of the glass; the reader’s LEDs should
illuminate. If the device fails to respond when connected to the host, refer to the
Troubleshooting
section in this document.
3.8
Configuration software
Connect to, and configure, the ATR110 using your own configuration tool, a terminal emulation
program or the Access-IS configuration tool, which you can download from
http://www.access-
is.com/gettingstarted/
.
Refer to the
Command reference
on page 18 for details of the commands, which you can use to
configure the ATR110.
3.9
Troubleshooting
If the ATR110 does not appear to be working, refer to Table 1 to help identify and resolve the
problem.
For further assistance, contact
.
Alternatively, use the
Contact Customer Support Team
page on the Access-IS website.
Note:
Do not attempt to disassemble the ATR110 if it does not operate correctly.
Table 1. Troubleshoot the ATR110
Problem
Solution
ATR110 not transmitting data to host
Check that all cable connections between the ATR110
and host are secure.
Ensure that the unit has power.
ATR110 cannot scan barcode
Ensure that the unit is configured to read the barcode that
you are scanning.
If scanning a paper document, ensure that the print quality
is good.
If scanning a barcode on a mobile phone, ensure that you
set the screen backlight on the phone to its brightest
setting.
3.10
Maintenance
3.10.1 Cleaning
Clean the glass with a lint-free cloth. If the glass is dirty, wipe the glass with a lint-free cloth
moistened with isopropyl alcohol or use an alcohol wipe. Do not use abrasive cleaners.
3.10.2 Storage
Store the unit in its original box, at a temperature of -30°C to 70°C.