Accelerated 6200-FX Troubleshooting Manual Download

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6200-FX Troubleshooting Guide v1.3

Technical Support

If you are having problems installing any of our products and need technical assistance, please call or
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Support hours are 9am to 5pm EST GMT – 5

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Phone: +1 (813) 699-3110
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Summary of Contents for 6200-FX

Page 1: ...r Accelerated Concepts marks contained herein are trademarks of Accelerated Concepts All other marks contained herein are the property of their respective owners Images are shown for illustrative purp...

Page 2: ...up Power On 3 Startup and Troubleshooting 4 Connections 5 USB modem 5 Ethernet Cable 6 Power 7 Ethernet Options 8 Location 9 Restore Default Settings 10 Start up 12 LEDs 12 Real Time Management 14 Rem...

Page 3: ...e 6200 FX power supply Or POE see Power section Client Device Router Laptop 1 Insert SIM into USB Modem if required 2 Insert Modem into 6200 FX see USB Modem section 3 Insert one end of Ethernet Cable...

Page 4: ...Accelerated Concepts Inc 2015 4 of 16 6200 FX Troubleshooting Guide v1 3 Startup and Troubleshooting...

Page 5: ...device is not working properly first ensure that the unit has been properly set up The following needs to be connected to the 6200 FX USB modem A supported USB modem must be inserted into either the i...

Page 6: ...le is connected to both the Ethernet port on the 6200 FX and the end device client computer AT T VPN 8200 router etc If the device is a router or AT T VPN 8200 the Ethernet cable should be inserted in...

Page 7: ...e supply of power DO NOT supply power to the device with both the PoE cable and the 12 volt battery 12 volt AC power supply The optional 12 volt battery supplied with the 6200 FX device typically has...

Page 8: ...ow is a list of the Ethernet negotiation settings that the 6200 FX can be configured to 10 Mbps Full Duplex 100 Mbps Full Duplex 10 Mbps Half Duplex 100 Mbps Full Duplex Auto negotiation While in this...

Page 9: ...at a particular site greatly affects the signal received from the cellular network To maximize signal strength do the following Ensure that a cellular network tower is in the vicinity of the site whe...

Page 10: ...expose modem and default reset switch 4 Power on the 6200 FX and wait 30 seconds for the device to complete startup a Note at this point the only light that should be illuminated is a red USB LED 5 Pr...

Page 11: ...t button The start up process takes approximately 50 seconds and its completion is signified by the USB LED on the 6200 FX illuminating red Depending on how many times the Default button is pressed th...

Page 12: ...o the LEDs section of this Troubleshooting Guide LEDs The 6200 FX has lights on the front panel that help an installer or end user to discern the current status The USB and Wireless LEDs are labeled t...

Page 13: ...odem Modem detected Modem Connected Session Established Signal Strength Signal strength 3G Wireless Subsystem 2G network detected and connected 3G network detected and connected 4G network detected an...

Page 14: ...e client device attached to its Ethernet port Check Configuration the 6200 FX will immediately pull its configuration and reboot to apply any new settings Reboot reboot the 6200 FX SMS Set Configurati...

Page 15: ...ugh its WAN cellular connection in order for the device to function properly and provide a plug n play connection IP Address Ports Needed Domain Name details 128 136 167 120 80 123 514 443 configurati...

Page 16: ...any of our products and need technical assistance please call or email our help desk support accelecon com 1 813 699 3110 Support hours are 9am to 5pm EST GMT 5 Corporate and Sales Headquarters Accel...