Accelerated Care Plus OMNISTIM FX2 PRO, User Manual

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- 40 - OMNISTIM
®
FX
2
PRO USER MANUAL
COPYRIGHT © 2004 - 2017, ACCELERATED CARE PLUS CORP., ALL RIGHTS RESERVED
TROUBLESHOOTING
The following table lists machine problem symptoms and possible areas to check for the problem causes. If these
suggested measures do not correct the machine malfunction, call your ACP Customer Support representative.
PROBLEM CAUSE REMEDY
Unit will not power on
(under battery use)

No batteries

Low batteries

Install batteries

Charge or replace batteries

Verify type and settings of batteries

Inspect battery contacts and setting per procedure below
Unit will not power on
(under line power
use)

Power Supply not
plugged in to the unit
of AC outlet

Power Supply not
operational

Verify if the Power Supply is connected as appropriate

Verify if the AC outlet is functional

Verify if the power plug used is appropriate and undamaged (see figure 1
below)

Inspect Power Supply operation per procedure below
Display shows “LOW
BATTERY” warning

Battery charge is too
low

Recharge batteries for future use
Unit will not start

No program selected

Select PROTOCOL
Cannot set carrier
frequency

Treatment in progress

Stop treatment, adjust, and restart
Patient feels surging
or spiking sensation

Absent, inadequate, or
improper conductive
medium interface

Lead wire(s): short or
breakage

Non-conductive or
poorly conductive
electrodes

Replace with correct and adequate conductive medium

LEAD WIRE TESTER: Plug the distal (patient end) of the lead wire into
the test connectors while observing polarity (red / black). Plug the device
end of the lead wire into the receptacle labeled LEAD WIRE TESTER.
When the POWER is on, green LED will turn on if the lead wire passes the
test. LED will be red if the lead wires are faulty and need to be replaced.
See Figure 7 below.

Remove electrode(s) and replace if necessary
Patient cannot detect
output

Failure of lead wire(s),
electrode(s), or
conductive medium
interface

Failure of the
Omnistim
®
FX
2
Pro

Use Omnistim
®
Output Tester to determine if unit has failed or is operating
incorrectly. Plug the Output Tester into the Adapter. Turn on the
Omnistim
®
. Increase output intensity. If LED illuminates properly, test lead
wire(s). (see figure 2 below) If LED is not illuminated, contact ACP Service
Center at (800) 350-1100.

LEAD WIRE TESTER: Plug the distal (patient end) of the lead wire into
the test connectors while observing polarity (red / black). Plug the device
end of the lead wire into the receptacle labeled LEAD WIRE TESTER.
When the POWER is on, green LED will turn on if the lead wire passes the
test. LED will be red if the lead wires are faulty and need to be replaced.

If Output Tester shows the unit to be functional, and the Lead Wire tester
show the lead wires to be functional, examine the electrodes, or
conductive medium interface for problems.
Figure 1
Figure 2
“HOSPITAL
GRADE”
marking on the
power plug
LED Output Tester