Chapter 6 Troubleshooting
6.1 About LCD
After you power up, if there is no display on the LCD, check if the connection of power cord is firm
and the environment of power outlet is normal.
6.2 About Error Messages
During Copy, Test, Compare and Verify, etc. if you press ESC to abort, an error message will
appear on LCD. Abortion may cause the copy controller to hang up, therefore you have to power
on again.
If reading fails, an error message will appear on LCD. Get a new source DVD to try again.
If the copy controller hasn’t detected any device after powering on, an error message will appear
on LCD.
6.3 About DVD-ROM/DVD Writers
If a DVD-ROM or a DVD writer cannot read, confirm the format of the source DVD
and check if it is damaged.
Use any DVD writer to read the source DVD. If it works, the DVD-ROM is probably
defective or not compatible with the source DVD.
6.4 About Buttons
If you press any one of the four buttons on the panel, but there is no response, it is perhaps that
the button cannot function well. Inspect the jumper setting.
6.5 About DVD Writer Not Readable
After copying if the DVD writer is not readable, use Compare to examine, or get
another DVD-ROM to test.
6.6 About High Failure Rate
If the failure rate of copying is high, do the following things to improve.
●
Lower the speed of DVD writer.
●
Inspect if the blank disc’s quality is good.
●
Update the firmware.
●
Inspect the DVD writer’s maximum writing speed. If the speed is over 8X, copy the data to a
hard disk first, and then transmit to DVD.
27
Chapter 6 Troubleshooting
6.1 About LCD
After you power up, if there is no display on the LCD, check if the connection of power cord is firm
and the environment of power outlet is normal.
6.2 About Error Messages
During Copy, Test, Compare and Verify, etc. if you press ESC to abort, an error message will
appear on LCD. Abortion may cause the copy controller to hang up, therefore you have to power
on again.
If reading fails, an error message will appear on LCD. Get a new source DVD to try again.
If the copy controller hasn’t detected any device after powering on, an error message will appear
on LCD.
6.3 About DVD-ROM/DVD Writers
If a DVD-ROM or a DVD writer cannot read, confirm the format of the source DVD
and check if it is damaged.
Use any DVD writer to read the source DVD. If it works, the DVD-ROM is probably
defective or not compatible with the source DVD.
6.4 About Buttons
If you press any one of the four buttons on the panel, but there is no response, it is perhaps that
the button cannot function well. Inspect the jumper setting.
6.5 About DVD Writer Not Readable
After copying if the DVD writer is not readable, use Compare to examine, or get
another DVD-ROM to test.
6.6 About High Failure Rate
If the failure rate of copying is high, do the following things to improve.
●
Lower the speed of DVD writer.
●
Inspect if the blank disc’s quality is good.
●
Update the firmware.
●
Inspect the DVD writer’s maximum writing speed. If the speed is over 8X, copy the data to a
hard disk first, and then transmit to DVD.
ARS-2057/2050/2050P Manual
