abyzz AFC400, User Manual

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Warranty
In accordance with the implied warranty, we provide a 12-month
guarantee. You can also extend the product guarantee period from 12
months to 10 years „Lifetime guarantee“ free of charge within 4 weeks of
purchasing the product (date of invoice) after registering your product
successfully. The guarantee is only valid in the country of purchase -
shipping costs may only be refunded within the country of purchase.
If you have a complaint, please contact us immediately under
service@abyzz.de and if needed, send the device back - in its original
packaging wherever possible and with proof of purchase - directly to the
point of purchase or, if you contacted us before and received an RMA
number, to the adress stated in the documents. Please note that we
cannot accept non-prepaid deliveries or deliveries without RMA number.
Such deliveries will be sent back without being processed.
The guarantee covers material, functional, and production faults that can
occur when using the product as intended. It does not cover damage of
wearout or abrasive wear, transport damage, claims for compensation
above and beyond compensation for the product itself, or damage
resulting from improper use, negligence, incorrect installation, or
interventions and changes carried out by unauthorized persons. We
expressly exclude such scenarios from our scope of liability. Any
secondary damages such as the loss of coral, fish, or water damage
caused by pump failure or a lack of intake protection are expressly
excluded from guarantee and warranty claims. Calcination inside the
pump and any resulting damage to the product or motor, damage by use
as not intended and any damage to cables (e.g. chafed cables) are
expressly excluded from the warranty. The warranty is invalidated in the
following cases: Removed original plugs, use of non-original spare parts,
damage resulting from parts sucked into the pump, motor damage
caused by the tapering of the intake port or if the pump is operated with a
closed or partially closed ball valve in the intake area, motor damage
caused by persistent dry running, limescale damage resulting from the
improper use of chemicals or the use of unsuitable chemicals, motor
damage resulting from upstream external electronic components or
damage resulting from damp in the driver.
* „Lifetime Guarantee“ is given during the minimum estimated
lifetime of the product which is 10 years.
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