ABL eM4 Twin, Operating Manual

Page: 29 / 320

29 Resolving errors
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English
11
The wallbox is ready for operation and
awaits the next charging procedure.
(Right-hand charge point display: 1 cycle)
Resolving errors
Errors may occur during the operation of the wallbox.
Description
The vehicle is connected to the wallbox via the charging
cable, but the status indicator for the charge point continues
to pulsate green: The vehicle is not recognised.
(Display: 1 cycle)
Cause and suggested solution
The charging cable is not properly plugged in.
x
Remove the charging connector from the vehicle’s charging inlet and the charging plug from
the wallbox’s charging socket. Then plug the charging connector back into the vehicle first and
then the charging plug into the wallbox.
x
Check the charging cable and replace it if required.
Description
The status indicator for the charge point pulsates red.
(Display: 1 cycle)
Cause and suggested solution
The wallbox has detected an error that prevents or interrupts
charging operations. The status indicator for the charge point
pulsates red until the fault has been cleared.
x
Remove the charging connector from the vehicle’s charging inlet and the charging plug from
the wallbox’s charging socket. Then plug the charging connector back into the vehicle first and
then the charging plug into the wallbox.
x
If the error persists, remove the charging cable from the vehicle and the wallbox. Unlock and
open the charge point’s RCCB flap, switch the RCCB off (position
0
) and on again (position
I
)
and lock the RCCB flap again (see also “Taking the Wallbox eM4 Twin out of operation” on
page 31). Then reconnect the charging cable to the vehicle and then to the wallbox.
x
If the error persists, remove the charging cable from the vehicle and the wallbox and switch
off the RCCB for both charge points. Also switch off the MCB in the domestic power distribu-
tion box (position
0
). Next, switch on the upstream MCB first and then the RCCB of the wall-
box (position
I
). Finally, reconnect the charging cable to the vehicle and then to the wallbox.
x
Should the error persist, please contact a qualified specialist electrical contractor to resolve
the error.