Abit FX5200 OTES, User Manual

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How to Get Technical Support A-5
7. RMA Service. If your system has been working but it just stopped, but you have
not installed any new software or hardware recently, it is likely that you have a
defective component. Please contact the reseller from whom you bought the
product. You should be able to get RMA service there.
8. Reporting Compatibility Problems to ABIT
. Because of tremendous number of
email messages we receive every day, we are forced to give greater weight to
certain types of messages than to others. For this reason, any compatibility
problem that is reported to us, giving detailed system configuration information
and error symptoms will receive the highest priority. For the other questions, we
regret that we may not be able to reply directly. But your questions may be posted
to the Internet news group in order that a larger number of users can have the
benefit of the information. Please check the news group from time to time.
9. How to Get Technical Support:
If you encounter any problems and need help
from our technical staff, please take the time to fill out the Technical Support
Form and send it to your dealer or our technical support mailbox. The mailbox
address is:
technical@abit.com.tw . We will try to solve your problem as soon as
possible. You must provide specific information on your equipment. Also please
describe in detail the problems you encountered. It’s helpful and enables our
technicians to analyze your problems more quickly.
Information on items marked with an asterisk “*” on the Technical Support Form
are required.
Thank you
ABIT Computer Corporation
http://www.abit.com.tw
User’s Manual