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4/16/2002 

 ABC STARGUIDE III SATELLITE RECEIVER 

TROUBLESHOOTING GUIDE

 

 

Starguide III Receiver 

 
Featutues of the Starguide III satellite receiver: 
 

 

L-Band input (950 MHz – 1450 MHz).  A Phase Lock Loop (PLL) LNB (Low Noise Block 
Downconverter) is required for nominal operation.  A “digital-ready” LNB is not the same 
thing and may provide sub-standand performance. 

 

 

Six (6) “ports” are available on the back for any number of available expansion cards 

 

 

Standard ABC News Affiliate Package: two (2) audio decoders, one (1) relay card, and one 
(1) Netcue/Data card. 

 

 

Standard ABC 24-hr Format Affiliate Package: two (2) audio decoders, one (1) relay card  

 

Receiver Condition 

Indicators  

Cause/Resolution 

NORMAL 

Green SIGNAL, SYNC and 
POWER LEDs illuminated. 
LCD display reads: 

STARGUIDE III 
EB XX.X  AG XXX

 

(where X = numerical value) 

N/A 

UNABLE TO FIND 
ANY ABC SERVICES 
ON STARGUIDE 
CARRIER  

Green SIGNAL, SYNC and 
POWER LEDs illuminated. 
LCD display reads: 

STARGUIDE III 
EB XX.X  AG XXX

 

(where X = numerical value) 
Under CARRIER MENU, carrier 
name listed as NSN, ViretX, 
Westwood East, OneOnOne. 

Receiver not set for ABC frequency 
and data rate. 
 
Tune receiver to ABC Starguide 
carrier from 

CARRIER MENU

 
AMC-8:  FREQ: 0990000 kHz 
               RATE: 12288000BPS 
               VIT:     2/3 
 
NOTE: Receiver must have software 
version 2.16 or higher in order to 
tune to the ABC Starguide carrier on 
AMC-8. 
 
 
 
 
 
 
 
 

Summary of Contents for STARGUIDE III

Page 1: ...24 hr Format Affiliate Package two 2 audio decoders one 1 relay card Receiver Condition Indicators Cause Resolution NORMAL Green SIGNAL SYNC and POWER LEDs illuminated LCD display reads STARGUIDE III...

Page 2: ...O NOT FUNCTION Only POWER LED is lit Unable to program receiver through keypad Ribbon cable connector between keypad and receiver motherboard is loose or disconnected Remove cover on top of receiver a...

Page 3: ...eiver from us you will only be able to get services under the ABC NY Provider There is also a DB 15 connector DIGITAL IF MPEG Layer 2 protocol is designed to include overhead data which allows for Sta...

Page 4: ...ard BOTH CARDS MUST BE REMOVED AT THE SAME TIME Both cards will be damaged if you attempt to remove just one of the cards Relay Card Condition Cause Resolution FUNCTION 5 RLY 4 NOT WORKING 37 pin conn...

Page 5: ...RLY0B 2 RLY1A 21 RLY1B 3 RLY2A 22 RLY2B 4 RLY3A 23 RLY3B 5 CHASSIS GND 24 CHASSIS GND 6 RLY4A 25 RLY4B 7 RLY5A 26 RLY5B 8 RLY6A 27 RLY6B 9 RLY7A 28 RLY7B 10 CHASSIS GND 29 RLY8B 11 RLY8A 30 RLY9B 12 R...

Page 6: ...ay a different commercial if required Last minute copy can be downloaded at any time The Store Forward channel S F has its own bandwidth running at 512 kb s EDAS or Ethernet Card Condition Cause Resol...

Page 7: ...u get to desired receiver port with Netcue Card press Enter Press until you get to CARD TYPE press Enter Press until you get to Ethernet Card press Enter NOTE If this Starguide III receiver also has a...

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