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4/16/2002
Netcue Data Card
The Starguide system also utilizes ABC NetCue. NetCue data in transmitted along with ABC
Data on its own 64 kb/s data channel. This data channel is located under the ABC NEWS
provider and is called NETCUE/DATA.
1.
All 16 relays are on the NetCue/Data card, no external Netcue Box is required.
2.
NetCue relays can be programmed over the satellite link.
Netcue Card Condition Cause/Resolution
CARD NOT
WORKING. NO LED
ACTIVITY ON CARD
Receiver port not properly configured.
Start at top level menu. Press
<Enter>
on the Starguide keypad:
Press
?
until you get to PORT MENU, press
<Enter>
Press
?
until you get to desired receiver port with Netcue Card, press <Enter>
Press
?
until you get to CARD TYPE, press <Enter>
Press
?
until you get to Ethernet Card, press <Enter>
NOTE: If this Starguide III receiver also has an EDAS card, then you may
need to set CARD TYPE to EDAS)
Press
?
to select YES to confirm, then press <Enter>
Press
?
until you get to PROVIDER, press <Enter>
Press
?
until you get to ABC NEWS, press
<Enter>
Press
?
until you get to SERVICE, press
<Enter>
Press
?
until the NETCUE/DATA is displayed, press
<Enter>
UNABLE TO SET
CARD TYPE TO
ETHERNET
There is another Ethernet-type card (Ethernet or eDAS) configured incorrectly
in the receiver.
Configure other Ethernet-type card to proper settings.
NO RELAYS OR
DATA OUTPUT
Incorrect PROVIDER and/or SERVICE settings.
Follow the above instructions to set PROVIDER to ABC NEWS and
SERVICE to NETCUE/DATA.
