18
Message
What It Means
What To Do
•
Incorrect test procedure .
For example, putting
blood on the test strip
before inserting it into
the meter or applying
blood before
and
appear
•
There may be a problem
with the test strip
•
Meter error
1 . Wait for
and to appear before applying
blood or control solution .
2 . Perform a control solution test using a new
test strip . If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip .
3 . If the control solution result is out of range or the
error reappears, contact Customer Care .
•
There may be a problem
with the test strip
•
Meter error
1 . Perform a control solution test using a new
test strip . If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip .
2 . If the control solution result is out of range or the
error reappears, contact Customer Care .
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