12
6. Questions and Answers
1. Does the dash cam have a built-in battery? Can I record
with the car's engine off?
A: The Dash Cam has a built-in 200 mAh rechargeable battery.
But it is only used for emergency backup. The camera needs to
be connected to the car power supply for continuous operation.
If you need the camera for parking monitoring function after
turning off the car engine. You need to connect it to the car fuse
box. The cable compatible with the dash cam is: output
voltage/current is 5V/1.5A, and the interface is "Mini USB".
2. Why is the memory card error displayed when a new card
is inserted into the computer?
A: This machine detects that the new card has no system files, so
it will prompt an error, please format the memory card with this
machine.
3. Why the purchased memory card can't record, freeze,
have no video files, and can't play?
A: The memory card is not formatted on the machine, or it is a
low-speed card or a fake card, please replace it with a genuine
Class 10 or higher high-speed memory card.
4. Why can't loop recording?
A: (1) The gravity sensing function will generate locked files. If
there are too many locked files, it will stop recording and prompt
that the card is full. Please delete unimportant files.
(2) There are many low-speed cards or black cards on the
market that pretend to be high-speed cards. If you use such a
card, you will also be prompted that the card is full. If there is a
problem with the card, it will cause the machine to judge
incorrectly.
5. How does the recorder work after it crashes?
A: If the dash cam crashes for some reason, please tap the reset
button with a small hard object to restart the dash cam.
6. Can't see the video recorded by the rear camera?
A: Both cameras will start recording video at the same time. You
can see the rear video in the upper right corner of the screen. If
you can't see the video from the rear camera. Please try the
following:
(
1
)
Please set the default settings in the camera's menu.
(
2
)
Press the [
▶
] key to switch
the display mode of the front and
rear cameras on the screen.
(
3
)
Please try to unplug the rear
camera cable connection, and
then reinsert it.
(
4
)
Please make sure the rear
camera cable is properly
connected to the camera.
(
5
)
Make sure the dual lens