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AB IPBox 9I HD User Manual Download Page 46

45

24. TROUBLE SHOOTING

Problem

Possible Causes

What To Do

No display appeared on
front

Power cord is not plugged in.

Check that power cord

No Sound/ Picture

Wrong Audio/ Video output
connection between the
Receiver and TV set.
Mute Audio

Check Audio/ Video output
connection between the
Receiver and TV set.
Press Mute button to recover.

TV Power off

Turn TV on

No Signal

Check the cable connections and
other equipment
connected between the
cable line and the receiver.

Wrong direction of the dish

Adjust correctly the
direction of the dish to the cable

Wrong Video resolution for TV

Resetting video resolution

Remote controller does not
respond

Batteries are not inserted
correctly or low.

Check the batteries or
replace with new batteries

CA module is not working

CA module is not inserted
correctly.

Check if CA module is
inserted correctly.

Recording is not working/
Recording is stopped

No HDD space is available.

Check HDD status.

Forgot PIN Code

Contact your local service
provider/ dealer.

System Halt

System Halt or Error

Press & Hold OK and
Power key on the front
panel to return to stand by
mode.

No EPG data

Wrong Local time

Press time update in local time
setting menu at proper channel

Displays “ERR 80” or “ERR
81” on front panel

Communication fail with main
board with CPU

Contact to A/S center

Displays “ERR 82” or “ERR
83” on front panel

Wrong contact to tuner
module with mini-PCI socket

AC power off and   Adjust tuner
module

Displays “PANIC” on front
panel

Wrong memory use by
 program

Press “ power button” for restart

Err 79

Mismatched DB version

Download proper db.img or
all-noboot.img

Err 1

CRC error

check the image

Err 2

CRC error

check the image

Err 3

Vendor ID mismatch

check the image

Err 4

Product ID mismatch

check the image

Err 5

Mismatched H/W model name

check the image

Err 6

Mismatched H/W model version

check the image

Summary of Contents for 9I HD

Page 1: ......

Page 2: ... SD Pal für Scart Anschliessend bestätigen Sie Ihre Auswahl mit der OK Taste und der Receiver startet PL Ustawienia dla wyj cia wideo Po pierwsze wy cz i w cz tuner wci nij i przytrzymaj przycisk MENU na przednim panelu wtedy poka e si domy lne ustawienie wideo Wybierz 1080 50 dla HDMI lub SD PAL dla SCART i wci nij OK SK Nastavenie video výstupu Pri prvom zapnutí prijíma a stla te a podržte tl ME...

Page 3: ...e around the STB for sufficient ventilation Never place the STB on soft furnishing or carpet Do not stack other electronic equipment on top of the STB Use a soft dry cloth and a mild solution to clean the exterior of the STB Never allow liquids The inside of the STB shall not be exposed to dripping spray or other objects filled with liquids Do not use any attachments that are not recommended Do no...

Page 4: ...functions or options with these buttons Use these buttons to reach the targeting option or function To select the desired option or function press OK button 2 3 How to use the virtual keyboard In some menus you are asked to put alphabetical characters on the virtual keyboard Select each alphabet character by pressing OK button and then move the cursor on Save Save key on the virtual keyboard and p...

Page 5: ... 2 0 Host for memory stick reader USB HDD for PVR function Network Interface Supported high speed Ethernet SCPC and MCPC receivable from C Ku band satellites Channel list editing Favorite channel list editing True color On Screen Display OSD Full Picture In Graphic PIG function Electronic Program Guide EPG for on screen channel information Subtitle Teletext supported Parental lock facility by chan...

Page 6: ...FIRST TIME 13 12 1 Switch your TV and STB On 13 12 2 Selecting language and Adjusting the local time 13 12 3 DVB S S2 Satellite Configuration DVB S2 tuner option only 14 12 3 1 Set each LNB parameter 14 12 3 2 Automatic Scan of the satellites 14 12 3 3 Manual Scan of a satellite 15 12 5 DVB T Scanning the Terrestrial Channels DVB T tuner option only 16 12 5 1 Reference frequency table for terrestr...

Page 7: ...25 14 2 Photo Album 26 14 2 1 Storage 26 14 2 2 New folder 26 14 2 3 Options 27 14 2 4 Edit 27 14 3 Music Files 28 14 3 1 Storage 28 14 3 2 New folder 29 14 3 3 Options 29 14 3 4 Edit 30 14 4 Video Player 31 14 4 1 Options 31 14 4 2 Play wizard 32 15 Select your TV Resolution 1080i 720p 576i 32 16 IP setup 33 14 1 Static IP 33 16 2 AUTO DHCP 33 16 3 AUTO PPPoE 33 16 4 AUTO PPP 33 17 Factory Reset ...

Page 8: ...7 Pause 39 19 8 Fast forward Fast reverse or random position jump playback 39 20 Information 39 20 1 System Information 39 20 2 Network Information 39 20 3 HDD information 39 20 4 Tuner information 39 21 SOFTWARE UPGRADE 40 21 1 Network Update 40 21 2 USB memory stick Update 40 22 Useful Direct Buttons on Uboot 1 3 2 version 41 23 GLOSSARY OF TERMS 44 24 TROUBLE SHOOTING 45 25 PRODUCT SPECIFITION ...

Page 9: ... Switch On Off Recall prev channel TV Radio list OSD Menu or Previous menu Electronic Program Guide TV or Radio option Subtitle Teletext Volume Channel UP DOWN Multifeed Alternate audio Book or check mark Fast reverse or Random play Record Fast forward or Random play Pause Stop TV Radio channel list PVR control ...

Page 10: ...to Album Music Files Video Player Recording Schedule Satellite Configuration DiSEqC 1 2 USALS TP Channel Edit Channel Scan Fast Scan Local Time Settings A V Settings OSD Settings Language Settings Sleep Wake up time STB Power Control IP Setup HDD Setup Mount Manager Network Update Factory Reset Main Menu Service Searching System Settings Advanced Setup Multimedia Information Only satellite system ...

Page 11: ... button Vol button Vol button CH V button CH Note Cold off Shutdown completely power off state All previous data and information would be forgotten such as EPG data Warm off Standby Sleep mode of connectors on the rear and HDD but CPU is running and keeps previous all data and information To set the power control Main Menu System Settings Power Control Power Mode Shutdown or Standby ...

Page 12: ...ctions carefully 10 1 Connection with Satellite dish Analog Video TV SCART CVBS Analog Audio TV SCART L R Digital Video HDMI Digital Audio HDMI S PDIF LNB IN for Satellite ANT IN for terrestrial AC power code IF out for satellite TV out for terrestrial Optical Digital Audio for Digital external Ethern HDMI TV SCART USB Cooling Fan ...

Page 13: ... Connection with Terrestrial Antenna Analog Video TV SCART CVBS Analog Audio TV SCART L R Digital Video HDMI Digital Audio HDMI S PDIF 10 3 External USB connection Power consumption of USB host 5Vdc 500mA Max ...

Page 14: ... the channels Follow setup procedure for scanning the channel When you have finished the procedure you can start watching TV or listening to the Radio 12 1 Switch your TV and STB On The Local Time setting menu will appear automatically 12 2 Selecting language and Adjusting the local time Press LEFT RIGHT buttons to find your area on Time Zone Since the Date and time are not selectable leave them a...

Page 15: ...T RIGHT button or OK button as your LNB and dish aimed You can see whole selectable values of each item by pressing OK button You will see the Signal indicator as yellow and green if all values are set correctly 12 3 2 Automatic Scan of the satellites This is to scan all the channels of the satellites you setup in Satellite Configuration menu Select tuner ID and Satellite Name Network Search optio...

Page 16: ... values directly Press OK on Manual Search to start scanning If you input new TP data in this menu the new data will be saved in the satellite s data base automatically After channel searching channels are listed Advanced Search Video PID Enter the correct VIDEO PID value by using numeric buttons on the RCU Audio PID Enter the correct AUDIO PID value by using numeric buttons PCR PID Enter the corr...

Page 17: ...3 212 500 7M 11 219 500 7M 11 0 8M 11 14 219 500 7M 12 226 500 7M 12 0 8M 12 15 226 500 7M 13 0 8M 13 0 8M 13 0 7M 14 0 8M 14 0 8M 14 0 7M 18 0 8M 18 0 8M 18 0 7M 19 0 8M 19 0 8M 19 0 7M 20 0 8M 20 0 8M 20 0 7M 21 474 000 8M 21 474 000 8M 21 0 7M 22 482 000 8M 22 482 000 8M 22 0 7M 23 490 000 8M 23 490 000 8M 23 0 7M 24 498 000 8M 24 498 000 8M 24 0 7M 25 506 000 8M 25 506 000 8M 25 0 7M 26 514 00...

Page 18: ...0 8M 52 697 500 7M 53 730 000 8M 53 730 000 8M 53 704 500 7M 54 738 000 8M 54 738 000 8M 54 711 500 7M 55 746 000 8M 55 746 000 8M 55 718 500 7M 56 754 000 8M 56 754 000 8M 56 725 500 7M 57 762 000 8M 57 762 000 8M 57 732 500 7M 58 770 000 8M 58 770 000 8M 58 739 500 7M 59 778 000 8M 59 778 000 8M 59 746 500 7M 60 786 000 8M 60 786 000 8M 60 753 500 7M 61 794 000 8M 61 794 000 8M 61 760 500 7M 62 ...

Page 19: ...t scanning 12 5 3 Manual Scan of the Terrestrial Channels This is to scan channels on specific channel Set Frequency Symbol Rate You can press OK to check the values on Frequency and Symbol Rate on menu or press NUMERIC buttons to input values directly Press OK on Search to start scanning If you input new channel data in this menu the new data will be saved in the data base automatically After cha...

Page 20: ... remote controller Use to move the highlights up down and left right When you reach a channel that you want to check press OK button for a view To move to a channel that you have chosen press OK button again 13 1 1 Sort channel list Sort the channels by A to Z Z to A FTA to CAS Provider and Satellite With sort of A to Z Z to A Provider and Satellite the numeric buttons of RCU works alphabetically ...

Page 21: ...nnel list for Channel Edit mode It supports Delete Hide Lock Rename Volume level Move channel or channels 13 3 Favorite Channel List Favorite Channel list is available anytime by pressing the FAV button on RCU The default groups are Sports Drama News Movie and Music To move into edit mode Press button on the RCU It supports adding New Group Delete Rename Add and Move channels and channel Lock ...

Page 22: ...ge a channel or favorite group name move the cursor to right choose Rename and press OK button to bring virtual keyboard and change the selected channel FAV group and then press ENTER to save the changed name and press Exit button on RCU to close the virtual keyboard 13 3 4 Add Channels To add new channels and or groups into the Favorite List move the cursor to the right column choose Add Channels...

Page 23: ...onic program guide EPG appears If you press once List type of EPG appears If you press once more Grid type of EPG appears Use buttons up down and left right to move the highlights To get more detailed EPG on specific channel move high lights to the channel and the content then press button ...

Page 24: ...automatically located at the content in the Grid EPG menu Caution if there is no EPG data or wrong information in EPG menu you have to check local time first 13 4 2 Zoom Press button of the RCU select the time grid of EPG display by 30 Min 1 hour 2 hours 13 5 Channel Information Info banner appears by pressing button If you press twice channel details are also available The info bar shows all nece...

Page 25: ...able in the language settings menu 13 8 Alternate audio To change the audio language and sound mode press on the remote controller Mix Mono Left Mono Right Audio languages are selectable by pressing Left Right direction button Press or EXIT key to save and exit 13 9 Multifeed function for Premiere channel When you move to main feed press button on the remote controller and Multifeed List sub chann...

Page 26: ...ent Record instant record are recorded at this file Main Menu Multimedia Recorded Files to play and or edit the recorded files If this menu is deactivated please check if external HDD is connected properly You can watch the file in small screen with OK button on the file name press button once more or EXIT button to see the full screen button makes it back to the live program from file playing but...

Page 27: ...ading to the HDD from a Server PC through Network after connection to the Server PC using Mount Manager refer to Chapter 18 14 2 1 Storage To move back to the Media List to see the menu of HDD USB Network 14 2 2 New folder To create a new folder group in the Photo Album of HDD or USB ...

Page 28: ...s of Slide show its Interval time and Repeat 14 2 4 Edit To edit the image files Copy the files into HDD Rename to change the file names and Delete the files mark with button on the files to edit and press the color button for Copy Rename or Delete ...

Page 29: ... after downloading to the HDD from a Server PC through Network after connection to the Server PC using Mount Manager refer to Chapter 18 but Photo image files are not displayed on this Music Files 14 3 1 Storage To move back to the Media List to see the menu of HDD USB Network ...

Page 30: ...29 14 3 2 New folder To create a new folder group in the Music Files of HDD or USB 14 3 3 Options To set the music play options of Shuffle and Repeat of the music files and the Background ...

Page 31: ...DD Rename to change the file names and Delete the files Mark with button on the files to edit and press the color button for Copy Rename or Delete Caution The Network function of Music Files or Photo Album is only available after being CONNECTED to PC by Mount Manager ...

Page 32: ...yer to play the video files Supporting video formats MPEG2 MPEG4 Xvid DivX3 4 avi vob etc 14 4 1 Options To move back to the Media List to see the menu of HDD USB Network To read the files at HDD USB or via NETWORK Create new folders Copy Rename Delete ...

Page 33: ...ll the Play Wizard press and to close it press again Same buttons of the RCU as PVR functions Pause STOP Previous file Play Next file 15 Select your TV Resolution 1080i 720p 576i Caution When the TV SYSTEM your TV type does not match to the STB setting TV screen and or audio may not show properly In this case you need to switch off the STB and press power button menu button and hold up down direct...

Page 34: ...s not properly connected all settings might appear as 0 0 0 0 In this case check the cable connection and retry it 16 3 AUTO PPPoE For the ADSL users ID and Password which acquired from internet service provider are required here enter the values by using virtual Keyboard Press OK button to bring the Virtual Key board 16 4 AUTO PPP For the Dial up MODEM users ID and Password which acquired from in...

Page 35: ...Server PC 4 Shared Folder Folder name in your PC for MP3 or Photo files The folder must set for sharing in the Server PC 5 Server ID If your computer has access ID type the ID If not leave it as a blank or default 6 Server Password If your computer has access Password type the Password If not leave it as a blank or default 7 Status Shows whether connected to the Server PC or disconnected Caution I...

Page 36: ...cording Select a channel name that you want to stop recording and press OK button to confirm If you need to adjust the duration in the record channel press button The default duration is two hours The duration can be set up to maximum 23h 59min When Time Shift is set ON in the HDD setup menu the instant recording point depends on the Time Shift setting in HDD setting menu Condition 1 Time Shift ON...

Page 37: ...36 19 2 Scheduled Record by EPG or timer event To see currently recording files and reserved recording list on the Menu ...

Page 38: ...otherwise Duplicated message appears and it does not work properly A recording notice pop up will appear for 2 minutes before the reservation recording starts If the STB is in standby mode the scheduled records automatically begin 2 minutes prior to the scheduled time If you press the power button on RCU while recording a message box appears for your confirmation if you want to stop recording Pres...

Page 39: ...ll kinds of the PVR functions are available such as Pause Jump back Jump forward Rewind Fast forward Slow motion Frame by frame play 19 4 Book mark Press button to make a bookmark on the time bar where you want If you want to move to the next bookmark press button Press button if you want to remove a bookmark after placing the cursor on the bookmark on the time bar or press button if you want to s...

Page 40: ...ackward x2 x3 x4 x5 speed rate by pressing a button shortly and if you press button it comes back to normal speed mode If you keep pressing the button the time bar moves as fast as you desire 20 Information 20 1 System Information It displays Micom Version Boot Version Linux Version Program Version etc 20 2 Network Information It displays network info such as IP address Subnet mask Gateway etc 20 ...

Page 41: ...date img Put the usb_update img file into a usb memory stick Connect the usb memory stick into the STB set top box On Shutdown mode press and hold power button on the front panel and press button at the same time It displays USB UPGRADE Loading Erasing Flashing Done automatically in step by step for s w upgrading Note usb_noboot img usb_kernel_root img or usb_db img MUST be renamed into usb_update...

Page 42: ...oot img usb_kernel_root img or usb_db img should be renamed to usb_update img for new software update and copy the renamed file to USB memory stick And it should appear remove hardware safely memory stick icon on the right bottom of the PC You can see the icon on the right bottom left of the clock of the PC monitor before extract memory stick from USB socket on PC panel 2 Shutdown by force power 3...

Page 43: ... Webinterface of your receiver is designated to install addons Find out IP address of your receiver in menu before starting an installation of addons Use a ftp software to connect to your receiver Use name root password ipbox Copy installation file of addon file with ipk extension into tmp directory of your receiver ...

Page 44: ... your receiver into the address line Use name root password ipbox Initial web interface page of your receiver should be displayed Select addons flag and confirm installation by pressing INSTALL button Addon will be installed automatically and receiver will restart ...

Page 45: ...Speed of the digital transmission HDMI High Definition Multimedia Interface Digital A V interface format with Digital TV system Flash tool To download software into DGStation set top boxes HDCP High bandwidth Digital Content Protection controls digital audio and video contents PC editor To edit download upload data and software between PC and DGStation set top boxes Components Video or Composite V...

Page 46: ...le is inserted correctly Recording is not working Recording is stopped No HDD space is available Check HDD status Forgot PIN Code Contact your local service provider dealer System Halt System Halt or Error Press Hold OK and Power key on the front panel to return to stand by mode No EPG data Wrong Local time Press time update in local time setting menu at proper channel Displays ERR 80 or ERR 81 on...

Page 47: ...fail Contact to A S center Err 9 Flashing fail Contact to A S center Err 10 Incorrect or missing install file check the image Displays ERR 84 on front panel download fail for DVBS 2 tuner microcode Contact to A S center ...

Page 48: ...rtical 13V 400mA Max Horizontal 18V 400mA Max Waveform QPSK 8PSK C KU band compatible 22KHz Tone Frequency 22 4KHz Amplitude 0 6 0 2V Symbol Rate QPSK up to 45MS s DVB S2 QPSK up to 36MS S 8PSK up to 30MS s DiSEqC Control Version 1 0 1 1 1 2 USALS Compatible Terrestrial OFDM Tuner Input Connector IEC169 2 female Loop through Connector IEC169 2 male Frequency Range 50MHz to 870MHz Loop through Out ...

Page 49: ...PWM Power Consumption 30W Protection Separate Internal Fuse and Chassis Grounding the input shall have lightning or Electric Shock Physical Specification Size W x H x D 300mm x 60mm x 240 mm Weight 2 0Kg Environment Operating Temperature 5 55 C Storage Temperature 40 C 65 C NOTICE Contents of this manual and features Specifications of the STB are subjected to change without notice HDMITM the HDMI ...

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