36
LED flashes
Fault condition
1x
Overloaded
2x
Undervoltage, battery pack empty
3x
Overvoltage
4x
Speed control, UP/DOWN switch,
plug-in contacts or supply line are defective
5x
Electromagnetic brake is defective
6x
Malfunction, electronics
7x
Error, circuit board (FET)
8x
Error, circuit board (Relays)
9x
Error, motor
10x
Error, sensor hollow shaft
(only if ComfortStep is activated)
Problem
Check and potential solution
c-max U2 cannot be turned on
Is the helix cable inserted and locked?
No: insert helix cable into its socket and lock it.
Is the charger connected?
Yes: Disconnect the charging cable.
Are the batteries empty?
Yes: Charge the batteries.
Is the problem still present?
Yes: Contact the manufacturer or the authorized dealer.
c-max U2 does not drive
Is the safety chip for the engine immobilizer inserted?
Yes: Contact the manufacturer or the authorized dealer.
Battery pack doesn’t charge
Contact the manufacturer or the authorized dealer.
The housing of the battery pack is
damaged
Contact the manufacturer or the authorized dealer.
Trouble shooting
Turn on the c-max U2.
»
LEDs are blinking - Contact the manufacturer or your authorized dealer!
Malfunction codes
Summary of Contents for c-max U2
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