Making Calls
7
in the queue are put through according to their priority (baby calls, doorway calls,
VIP calls, other internal and external calls); calls in the same category are lined up
according to the time of their arrival.
Calls which have been queued for too long a time are removed; these callers sub-
sequently also hear the busy signal. The time until an external call is cleared from a
queue is defined by the network operator. In Germany this is usually two minutes
and in other European countries usually three minutes.
A queue for your telephone can also be administered when it is part of a user
group, and at the same time it has an effect on the forwarding of calls. For details,
please refer to
User Groups
starting on page 15
and
Forwarding Calls
starting on
page 16
.
Note:
If a queue for your telephone is active, it may be wise
to activate call protection.
2.7
Parking a Call
You can park one or more calls to make other calls or put down the receiver and
engage in other activities. Parked calls are recorded system internal in a list. You
can park up to 10 calls.
This feature cannot be used with a SIP terminal.
Parking a call
GR*16
(Park-Codes 0-9)
h
Unparking a call
H*16
(Park-Codes 0-9)
Parking and unparking a call can be made on different terminals. On ISDN tele-
phones you can park/unpark calls using a menu.
Authorisation for parking connections and the period of time after which a recall
will be executed are defined by the administrator during the configuration of the
system.
Summary of Contents for OpenCom 100 series
Page 1: ...OpenCom 100 Operation on Standard Terminals Quick Reference Guide...
Page 40: ...Index 38 Notes...
Page 41: ...Index 39 Notes...
Page 42: ...Index 40 Notes...
