Aastra MBU 400 User Manual Download Page 64

Page: 64 / 72

I cannot make Internet calls, but it
worked yesterday.

The MBU is not logged in at the
Internet Telephony Service Provider.

Check that all cables are connected
properly, and check that power is turned
on, and then reset the MBU.

The router is turned off.

Turn on the router.

The SIP server is down.

Contact your Internet Telephony Service
Provider.

The Internet connection is down.

Contact your broadband provider.

How do I determine the software
version of my Handset?

I need to know the software version
currently installed on my MBU 400.

a) Press Volume-Up button on the left
side of the registered 420d handset to
display the system status.
b) Scroll down to see the Version SW:
xx.xx field.

Issue (Continued)

Causes (Continued)

Solution (Continued)

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Summary of Contents for MBU 400

Page 1: ...User Guide 41 001286 00 Rev 00 MBU 400 MBU 400 TM Release 1 0 VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299...

Page 2: ...VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299...

Page 3: ...ing Your Phone for First Time Use 22 Using the 420d Handset 25 Handset Main Menu 26 Using the Volume Control 27 Using the Speakerphone 27 Locking Unlocking the Keypad 28 Changing the PIN Code for VoIP...

Page 4: ...9 Handling Calls 50 Placing a Call on Hold 50 Calling with a Call on Hold 50 Muting Unmuting a Call 51 Transferring Calls 52 Ending Calls 53 Managing Calls 54 Contacts List 54 Call Log 58 Voicemail 59...

Page 5: ...es pendant l utilisation de mat rial t l phonique afin de r duire les risques d incendie de choc lectrique et de blessures En voici quelquesunes 1 Ne pas utiliser l appareil pr s de l eau p ex pr s d...

Page 6: ...onic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parti...

Page 7: ...s that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area This equipment cannot be used on the telephone compa...

Page 8: ...ate The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of...

Page 9: ...se contact Aastra Telecom US Service Centre 900 Technology Part Drive Billerica MA 01821 USA Phone 978 262 3200 for repair or warranty information If the equipment is causing harm to the telephone net...

Page 10: ...ory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less than 10cm to...

Page 11: ...gement has been made with Aastra or your supplier please contact the local authorities for further information Battery Disposal Information Defect or exhausted batteries should never be disposed of as...

Page 12: ...VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299...

Page 13: ...m Aastra MBU 400 Installation Guide Contains installation and set up instructions general features and functions of the MBU and Handset This Installation Guide is included in the box with your MBU 400...

Page 14: ...lls Your System Administrator can configure your phone via transfer of a configuration file over TFTP or HTTP a local web interface or the handset user interface The MBU can be connected to the Intern...

Page 15: ...P local Web interface or the handset user interface System Administrator PIN required Provisioning allowed via a configuration file Web interface or the handset user interface Debug and SIP trace repo...

Page 16: ...cing 2 handsets Call hang up upon return to charging cradle On hook dialing pre dial numbers before pressing off hook button Audio Features Mute disable microphone Receiver volume control Ring tone me...

Page 17: ...start the installation process the following may be required optional Wired Ethernet router or broadband modem for network and IP connections required Power outlets for the MBU and the handset charger...

Page 18: ...If the VOIP is not lit the system has not yet been configured for internet calls To configure your MBU 400 for internet calls using the handset see Configuring Your Phone for First Time Use on page 22...

Page 19: ...ring your handset try removing the handset from the charger and replacing it then resetting the MBU once again If you have changed the gateway access code see Changing the Access Code on the Handset o...

Page 20: ...l log left key and Options right key Green Key Answer an incoming call with the green key From idle mode the green key connects to the primary line set as Landline or VoIP and dials the number you hav...

Page 21: ...splays on the upper right corner of the screen See Text Input Modes on page 31 for text input details Lock or unlock the keypad from idle mode using the star key press then the Lock or Unlock softkey...

Page 22: ...se once you have plugged in all cables and connected the power You can customize your phone using the information provided in Customizing Your Phone on page 30 The MBU 400 phone functions much like an...

Page 23: ...do the following 1 In Idle mode press OK z the black circular button to display the Main Menu 2 Select Settings and press OK z 3 Select VoIP settings and press OK z 4 If prompted enter the 4 digit PIN...

Page 24: ...d from your ISP Nickname name of the account used in Account and VoIP line settings within your MBU 400 system Domain registrar or domain address you received from your ISP often the same as the SIP p...

Page 25: ...eft softkey OK Key Indicator Indicates that the OK key can be used Connection Status Indicator See the connection states listed below Battery Status and charging indicator Options For redialing calls...

Page 26: ...tting Call Waiting on page 37 Idle Mode Options Continued Navigation Keys OK Key opens the Main Menu Contacts Contacts OK Key Indicator Indicates that the OK key can be used Settings Call Log Messages...

Page 27: ...lls From the Call Log you can also perform the following Add a selected entry as a contact in the Contacts List Remove an entry from the Call Log and place it in the Contacts List Place a call from th...

Page 28: ...prompted enter the current 4 digit PIN code and press OK z 5 Select Change PIN code and press OK z 6 Enter a new PIN code using the numbers on the keypad and press OK z You can enter up to 4 numerical...

Page 29: ...Note All handset access codes must match the gateway access code or the handsets will not register after the next reset Changing the Access Code on the Handset To change the handset access code do the...

Page 30: ...Options softkey and select the Insert symbol option to insert symbols if required 7 Enter the handset name using the keypad on the phone 8 Press OK z and press the Yes softkey at the save prompt Note...

Page 31: ...press OK z Note While entering characters you can press the star key to quickly change the input mode Whether selecting an input mode from the list or pressing the key the current input mode displays...

Page 32: ...cannot find the language menu again do the following 1 In Idle mode press OK z to display the Main Menu 2 Enter 888 The language list displays 3 Select the applicable language you want to use on the p...

Page 33: ...done Note To switch the time format between 12 and 24 hour formats see Changing Time Format on page 33 Changing Time Format The handset time format can be switched between 12 hour am pm and 24 hour f...

Page 34: ...ographical location Time zones on the phone are specified in Greenwich Meridian Time GMT same as Universal Time GMT is measured from the Greenwich Meridian Line at the Royal Observatory in Greenwich G...

Page 35: ...are using by checking the call icon with indicating a VoIP line and indicating a landline Note For detailed instructions on making calls using the primary or secondary line see Making and Answering Ca...

Page 36: ...es calls To change this you use the Call Groups settings To specify which accounts a handset receives calls from do the following 1 In Idle mode press OK z to display the Main Menu 2 Select Settings a...

Page 37: ...Select Enabled or Disabled and press OK z 4 Press the red key to exit Setting Call Waiting You can set your phone to alert you when another call comes in during an active call using the call waiting f...

Page 38: ...Idle mode press OK z to display the Main Menu 2 Select Settings and press OK z 3 Select Audio settings and press OK z 4 Select Ringer Melody and press OK z 5 Select the type of call for which you wan...

Page 39: ...mple of the tone by pressing the Play softkey To disable message tones select Silent For available tones see the table below 6 Press OK z Changing the Keypad Sound When you press the keys on the keypa...

Page 40: ...K z 3 Select Audio settings and press OK z 4 Select Silence and press OK z 5 Select Silent on to disable all sounds on the phone Select Silent off to hear all sounds as you use the phone 6 Press OK z...

Page 41: ...ed SIP account Note It is recommended that you check with your System Administrator for the method of routing emergency calls in your network To change the emergency line setting on your handset do th...

Page 42: ...one for you by your System Administrator If there are no VoIP accounts in the system you will not be able to make internet calls and attempts to do so will result in a red IP icon on the handset displ...

Page 43: ...mber you want to dial 2 Press the Options softkey 3 Select Call on landline and press OK z Intercom Calls You can register up to 8 handsets with the same gateway and you can have up to 8 different VoI...

Page 44: ...ntacts List You can call contacts entered in your Contacts List using a VoIP line or Landline Since contacts may have more than one number listed the number set as the default is dialled unless you sp...

Page 45: ...ect a contact from the Contacts List to call and press the Options softkey 4 Select Call on landline or Call on VoIP and press OK z The default number associated with the contact you selected is diale...

Page 46: ...t for VoIP calls or a landline To change the primary line setting see Specifying the Primary Line for Outgoing Calls on page 35 To call using redial on the primary line do the following 1 In Idle mode...

Page 47: ...te You must preconfigure the speeddial keys before using these procedures To configure a speeddial on the phone see Creating a Speeddial for a Contact on page 57 1 In Idle mode press the speeddial key...

Page 48: ...llowing 1 In Idle mode press OK z to display the Main Menu 2 Select Settings and press OK z 3 Select Telephony settings and press OK z 4 Select Answer Mode and press OK z 5 Select Any key answer and p...

Page 49: ...lls in your network For more information on setting the emergency call line see Changing Emergency Line Settings on page 41 To make emergency calls Enter the emergency number for your geographical loc...

Page 50: ...k softkey or the red key to return to the call Calling with a Call on Hold You can make a call while a second call is on hold When a call is on hold and you connect to a second call the active call ic...

Page 51: ...e on an active call with another call on hold you can transfer the active call to a number you enter or select from the Contacts list See Transferring Calls on page 52 for details Transferring to the...

Page 52: ...nt to transfer an active call to another number outside of your gateway To transfer a call to a number you enter do the following 1 During an active call press the Hold softkey 2 Press the Options sof...

Page 53: ...ce the handset in the charger The handset displays the call terminated icon and then returns to the idle state screen CLR CLR VoIP call terminated Landline call terminated Intercom call terminated VoI...

Page 54: ...r phone The Contact screen also provides an Options softkey that allows you to perform additional tasks in the Contacts List Option Description Call on landline Allows you to place a call from a conta...

Page 55: ...Menu 2 Select Contacts cand press OK z 3 Select the contact you want to edit 4 Press the Options softkey 5 Select Edit contact and press OK z A To edit the name of the contact scroll to the name and...

Page 56: ...ess the Options softkey 4 Select Delete all contacts and press OK z 5 Press the Yes softkey at the delete prompt Changing the Default Number for a Contact The first number you save for a contact is au...

Page 57: ...ect the speeddial entry you want to replace and press the Replace softkey To delete a speeddial key scroll to the speeddial you want to delete and press the Delete softkey Groups of Contacts Adding co...

Page 58: ...eens that you can scroll through using the navigation keys on the handset including a page of all calls and then lists by category The following icons apply to calls in the Call Log The call log store...

Page 59: ...s and press OK z 3 Depending on your mail server setup select Landline or VoIP and press OK z 4 Select a voicemail and press the Play softkey to listen to your message Option Description Add as contac...

Page 60: ...Note Check to be sure all handsets are registered or reconnected properly with the MBU after the reset is complete Manually Registering De registering a Handset Handsets will usually register without...

Page 61: ...in the MBU 400 system can take 10 minutes each to update fully During the update process the following steps are listed in the display Getting gateway Updating gateway Getting handset Updating handset...

Page 62: ...correct way The handset registration failed and the status indicator on the display is black Handset is out of range of the MBU Move the handset closer to the MBU place it in the charger and reset th...

Page 63: ...Telephony Service Provider The router uses port forwarding Check that you have configured your router so that it always assigns the same IP address to your phone s MAC address when using port forward...

Page 64: ...rnet Telephony Service Provider The Internet connection is down Contact your broadband provider How do I determine the software version of my Handset I need to know the software version currently inst...

Page 65: ...mage or expense directly or indirectly arising from the customers use of or inability to use this MBU 400 either separately or in combination with other equipment This paragraph however shall not appl...

Page 66: ...VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299...

Page 67: ...ries 58 call waiting 26 37 caller ID 48 calls handling 50 managing 54 Coin or Pay Phone 9 configure SIP screen 23 configuring using handset 23 configuring your phone 22 confirmation tone 40 connection...

Page 68: ...43 internet calls 42 internet settings 61 Introduction 65 IP address 21 address finding 21 call icons 42 Italian language setting 32 K keypad sound 39 L landline 26 call icons 43 primary line setting...

Page 69: ...nt choosing 36 password 24 proxy 24 user name 24 softkeys 20 Spanish language setting 32 speakerphone 27 speakerphone key 21 star key 21 system status 21 T text input 30 time and date automatic 32 set...

Page 70: ...VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299...

Page 71: ...VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299...

Page 72: ...to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to ch...

Search results

Summary of Contents for MBU 400

Reviews:

Related manuals for MBU 400

Brands by name

Popular brands

Aastra MBU 400, User Manual

Search results

Summary of Contents for MBU 400

Reviews:

Related manuals for MBU 400

Brands by name

Popular brands