Aastra DBC 225 Directions For Use Manual Download Page 16

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DBC 225

FOR

MX-ONE

4/1553-ANF 901 54 Uen D4 2014-01-14

Exit

Exit (several features)

Find

Find (PhoneBook, level 1)

ForcedRel

Force the call release of the party connected to the
intruded one

GrpPickUp

Request Group Call Pick Up

HideMenu

Hide Soft-key Menu

Intrusion

Request Intrusion

Lock

Lock the telephone

LogOn

Freeseating Log On

LogOff

Freeseating Log Off

Missed

Show new missed calls (the number is displayed
before)

more

...

Display more Soft-key functions

NoDiversion

Cancel Diversion services (except Div on busy, no
reply)

Open

Unlock the telephone

Program

Enter program (Melody Mode)

Qualify

Call qualification (ACD agent)

Queue

Display ACD queue information

Redial

Last external number redial

Return

Return to first level in the Soft-key information

Save&Exit

To save local settings and exit the menu.

Select

Select an option (several features)

ShowDate

Show Date when Timer is being displayed

ShowMenu

Show Soft-key Menu

ShowTimer

Show Timer when Date is being displayed

Space

Insert a whitespace character (PhoneBook, level 1)

Start

Start the Timer (Not available when automatic timer
is set)

Stop

Stop the Timer (Not available when automatic timer
is set)

Timer

Enter the Timer function

Tones

End to end DTMF

TraceMalC

Request Malicious Call Tracing

Transfer

Make transfer between two calls

Show the previous element (several features)

Summary of Contents for DBC 225

Page 1: ...DIRECTIONS FOR USE DIRECTIONS FOR USE 4 1553 ANF 901 54 D4 2014 01 14 DBC 225 for MX ONE twulff HF Cecilia Lindgren QPEHMON HF EBC KCM DP ...

Page 2: ...art of this material may be reproduced in any form without the written permission of the copyright owner The contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing Aastra shall have no liability for any error or damage of any kind resulting from the use of this document ...

Page 3: ...es are equipped with all features By categorization it is possible to vary the number of features assigned to each individual extension The person department responsible for telecommunications in your organization will inform you which features have been assigned to you This telephone can be used without lifting the handset When stated Lift the handset before dialing a procedure or a telephone num...

Page 4: ...gular graphic display of 320 80 pixels and a handsfree headset and loudspeaking function The Diversion key and Call back key above are default placed on those keys they can be moved or removed if you wish The headset key will allow you to activate deactivate the voice transmis sion mode Up to four extra key panels DBY 419 01 can be connected ...

Page 5: ...ovided with a LED which can be added to a DBC 225 Up to four DBY 419 01 can be added to a DBC 225 The extra keys are programmable keys TNS and they can be programmed in the same way as TNS keys on the telephone 2 3 Key functions for DBC 225 The following are the key functions for DBC 225 Diversion The Diversion key is used to activate deactivate diversion and follow me ...

Page 6: ... is used for handsfree loudspeaking connection Clear The Clear key is used to disconnect a call Call back The Call back key is used to activate call back at busy or no answer Function keys There are 17 function keys with LED that can be used for program ming of facilities or Dial by Function key Volume To control the volume for incoming speech handset and loud speaker and the ringing volume as wel...

Page 7: ... on page 99 2 5 Display A display text can be terminated by three dots or by exclamation mark and this means 2 5 1 Display layout The display on DBC 225 has a rectangular graphic display with 320 80 pixels The display is divided into four main fields The top field is used for the Top Menu The left part of the middle area is used to show traffic information The right part of the middle area is used...

Page 8: ...presentation rules show first name show second name If the number of digits that can be displayed is less than 5 the number is not shown at all If there is neither name nor number a text string will be shown instead corporate external anony mous The following two figures cover all the fields defined for the DBC 225 The information to be displayed in each field is TOP MENU Top Menu FIELD 1 Addition...

Page 9: ...d NUMBER when there is additional traffic information to be displayed FIELD 2 COMPLETE FIELD 2 1st HALF FIELD 2 2nd HALF FIELD SKG Soft key information or idle string Hospitality info string 2 5 2 Display messages when the telephone is idle 2 5 2 1 Normal The time and date information own directory name and number are shown on their respective fields In the example below your own directory number ...

Page 10: ...nd the own directory name is N Amstrong and you have diverted your call to 40987 2 5 2 3 Display Text The text received from CSTA is shown on the second row and your own directory number own directory name and time and date are displayed on their respective fields The display text from CSTA has higher priority over the display informa tion of other features like Direct Diversion or Follow Me In th...

Page 11: ...ed The name of the dialed number and the reason for the diversion are indi cated in the first row and the answering party name is shown in the second row on DBC 225 In the example below the user has dialed number 40987 not shown with dialed name Ruben Towers which has direct diversion to number 40174 Pauline Blacksmith The text Direct is an abbreviation for direct diversion 2 5 4 Display messages ...

Page 12: ...ated in the first row on DBC 225 In the example below the user has called R Towers which has direct diversion to number 40174 Pauline Blacksmith The text Direct is an abbreviation for direct diversion 2 5 5 Display messages while making an inquiry call The last parked party name is displayed in the third row with a corre sponding text and the inquiry call connection information is displayed in the...

Page 13: ...ing the F4 key for navigation through the different levels Usually the F4 key provides the more option to reach the next level except for the last level where there isa Return option to get back to the first level The available functions are displayed in a established order that is the functions have different priorities 2 6 1 Example of soft key information 2 6 1 1 Extension is idle In this examp...

Page 14: ...ird level are timer F1 redial F2 and hide the soft key menu F3 The key F4 has the Return option to come back to the first level because this is the last one Note The soft key information depends on the traffic case the system priorities and the extension categories Because of this the avail able functions displayed on each level can change significantly ...

Page 15: ...Up Request Individual Call Pick Up CallWaiting Request Call Waiting Cancel DND Deactivate Do not Disturb service Change To change a setting Clear Clear all the dialed digits when entering different codes or numbers Also resets the Timer Not available to reset the timer when automatic timer is set CommonHold Request Common Parking Conference Request Conference Conf Transf Make an Inquiry call as a ...

Page 16: ...rogram Melody Mode Qualify Call qualification ACD agent Queue Display ACD queue information Redial Last external number redial Return Return to first level in the Soft key information Save Exit To save local settings and exit the menu Select Select an option several features ShowDate Show Date when Timer is being displayed ShowMenu Show Soft key Menu ShowTimer Show Timer when Date is being display...

Page 17: ... during idle state is controlled by the soft keys ShowMenu and HideMenu While the telephone is in idle state and the display shows an idle message Press the soft key ShowMenu and the display last row shows the soft keys available during idle state While the telephone is in idle state and the display shows the soft key information Press the soft key HideMenu and the display shows the idle message T...

Page 18: ...DND All the services offered by this soft key Absence are Select Profile Direct Diversion to nnnn Follow Me Absence reason External Follow Me Do not Disturb Diversion on no answer to nnnn Diversion on busy to nnnn nnnn Current number is shown The display with the absence services has the following appearance Figure 3 DBC 225 Display soft keys from idle state xxx soft key not relevant for this exam...

Page 19: ...op Menu The function of the Top Menu is to allow you to change certain settings in the telephone or to access some features You can request any of the available features by pressing the corresponding soft key The Top Menu is structured in a number of Top Menu headings Each heading groups a number of functions which can be selected activated by using the navigation keys navigation soft keys The nav...

Page 20: ...hts the first heading on the right of the home heading Select Soft key Once in Navigation mode this soft key initiates the action associated with the highlighted menu option If it is pressed when a top menu heading is shadowed the submenu options are deployed and the first option is highlighted If pressed when a submenu option is shadowed the action associated with that string is performed Up Soft...

Page 21: ...indicates the framed option s position in the total list For an example of the top menu PhoneSet see 7 DBC 225 PhoneSet menu on page 21 Figure 7 DBC 225 PhoneSet menu When the soft key Down is pressed the frame is moved to the next option A second press moves the frame to the 3rd option 8 DBC 225 PhoneSet menu scrolled down twice on page 21 Figure 8 DBC 225 PhoneSet menu scrolled down twice The th...

Page 22: ... last option is framed 9 DBC 225 PhoneSet menu scrolled down to the last option on page 22 2 7 3 2 Summary of the Top Menu functions There are five submenus Program PhoneSet CallList PhoneBook and Messages When a submenu option is selected the functionality associ ated with it will be performed Then the Top Menu functionality will be deactivated and the new information associated with the selected...

Page 23: ...e Headset Preset To change between headset and loudspeaker preset mode Local Test Mode To make a local function test of the telephone Option Unit Settings To set the function for an installed Option Unit Set Hearing Level To change between standard and increased hearing level CallList Call List To show the total list of calls Unanswered Calls To show the list of unanswered calls only Outgoing Call...

Page 24: ...et 2 8 2 1 To make calls Dial the wanted number Press the Clear key to finish your call 2 8 2 2 To receive calls Press the Line 1 or the Line 2 key or any other key that indicates a call 2 8 2 3 To change from handsfree to handset Lift the handset 2 8 2 4 To change from handset to handsfree Press the Speaker key Replace the handset 2 8 2 5 To change from handsfree to headset Press the Headset key ...

Page 25: ...loudspeaker 2 8 4 1 To make calls Lift the handset Press the Speaker key Dial the wanted number Wait for answer 2 8 4 2 To change from loudspeaking with handset to handset Press the Speaker key 2 8 4 3 To change from handset to loudspeaking with handset Press the Speaker key 2 8 4 4 To change from loudspeaking with handset to loudspeaking with headset Press the Headset key 2 8 4 5 To change from l...

Page 26: ...1 54 Uen D4 2014 01 14 2 9 Tones and ringing signals 2 9 1 Tone characteristics The different tone signals sent from the exchange to your telephone are as follows 2 9 2 Ringing signals The following types of ringing signals are described ...

Page 27: ...d when the telephone is ringing or when you are in programming mode 10 1 Programming of features on page 106 2 9 5 Silent ringing If the Mute key is pressed during idle or when ringing the tone ringer will not be activated for the subsequent call s The indication for the LED for Line 1 will be flashing at incoming call The silent ringing function will be active until you activate a function in the...

Page 28: ...28 4 1553 ANF 901 54 Uen D4 2014 01 14 Slow flash Indicates a parked call Lit with fast blink Indicates a key that is using the line Lit Indicates an activated function or a supervised line is busy multiple representation ...

Page 29: ...in handsfree mode 2 8 Loudspeaker function on page 24 This feature can be permanently active or activated by means of a special programmed automatic answer key 3 3 1 Permanently active For having the feature permanently active you have to program the ring option with permanent immediate connection with single tone burst on the line key 10 1 Programming of features on page 106 3 3 2 Activated by au...

Page 30: ... Press the soft key CallPickUp or Park Pick up key or dial 8 3 5 To receive a second call A new incoming call second call can be indicated on a free line key even if there is another line key that is already in speech You have a call on the Line 1 key and a second call is signaled on the Line 2 key the Line 2 lamp flashes and a muted ringing signal is heard A second call can only be accepted when ...

Page 31: ...tgoing calls as usual The calling party receives a number unobtainable tone and a display message gives information about this feature 3 6 1 To order do not disturb Using the soft key Absence Press the soft key Absence Frame the menu Do not Disturb option Press the soft key Activate DND lamp is turned ON Using DND key Press the soft key NotDisturb or the DND key the DND lamp is turned ON if exists...

Page 32: ...Disturb Press the soft key Deactivate DND lamp is turned OFF Using DND key Press the DND key or the soft key NotDisturb the DND lamp is turned OFF if exists Using a procedure Lift the handset special dial tone Dial 27 dial tone and the DND lamp is turned OFF Replace the handset Note For an additional line the DND lamp is not affected ...

Page 33: ...1 1 Called extension is free and answers Pass on your message to the extension 4 1 2 Called extension is free but does not answer New call Replace the handset and call later Automatic call back Dial 6 Replace the handset 4 5 Automatic call back on page 39 Paging Dial 7 Use paging if your exchange has this feature 4 1 3 Called extension is busy New call Replace the handset and call later Automatic ...

Page 34: ...page 50 Paging Dial 7 Use paging if your exchange has this feature 4 2 To call the PBX operator 4 2 1 Common PBX operator Lift the handset dial tone Dial the common PBX operator number 4 2 2 Individual PBX operator Use this to talk to a specific PBX operator Lift the handset dial tone Dial the individual directory number of PBX operator 4 3 To make an external call 4 3 1 Normal external calls You ...

Page 35: ...1 General To each authorization code a CIL Call Information Logging code is affil iated The CIL code is used as the calling party s identity To each authorization code a common category or common service profile is affiliated This is the category or service profile which is used instead of that of the extension when a call is made using an authoriza tion code Authorization code is divided into two...

Page 36: ...en suitable Using Last Number Redial on external calls after dialing with common individual authorization code An UNLOCKED extension is allowed to use LNR without a call discrimination check A LOCKED extension is allowed to use LNR together with a call discrimination check 4 4 2 Procedure 4 4 2 1 Dialing from extension with common authorization code A specific procedure dialed from the extension m...

Page 37: ...e default common service profile Calls from a locked extension using a valid authorization code will use the common service profile associated with the authorization code 4 4 2 3 Unlocking extension with common authorization code The extension can be unlocked in the same manner as for locking The procedure is Dial FC authorization code where FC is the function code for common authorization code lo...

Page 38: ...tion tone is received Continue with external number The authorization code call will only be accepted if the authorization code can be verified and is valid If the category of the authorization code is too low for dialed external number the call is rejected 4 4 2 6 Locking extension with individual authorization code A specific procedure dialed from the extension will lock the extension The proced...

Page 39: ...rogrammed for the extension 4 4 2 8 Changing individual authorization code The individual authorization code can only be changed from your own telephone A specific procedure dialed from the extension must be used when changing a individual authorization code The procedure is Dial FC previous authorization code new authorization code where FC is the function code for changing of individual authoriz...

Page 40: ...ace the handset Note Call back from an additional line will recall you on your Line 1 4 5 2 To answer Answer in the normal way within 8 seconds otherwise the Call Back will be canceled After answer the system will call the extension number on which you made the call back 4 5 3 To cancel a single call back Lift the handset dial tone Dial 37 extension number Replace the handset 4 5 4 To cancel all c...

Page 41: ... Replace the handset Note Call back from an additional line will re call you on your Line 1 4 6 2 To answer When a suitable external line becomes free you will be called back Answer in the normal way within 8 seconds otherwise the call back will be canceled After answer the dialed external number is automatically transmitted you may need to dial any remaining digit 4 6 3 To cancel a call back to e...

Page 42: ...ial while in idle state or with dial tone The last dialed external number is automatically redialed 4 9 2 To redial any external number By using the external number redial key you can store an external number and redial that same number later on You can have several external number redial keys for storing different numbers 4 9 2 1 To store an external number Press the Redial key after receiving bu...

Page 43: ...ntly needed telephone numbers either in the exchange or on your own telephone 4 12 1 Common speed dialing numbers External telephone numbers that are of importance and frequently used by everybody in the company are provided directly by the exchange These abbreviated numbers consist of 1 5 digits To use Lift the handset dial tone Dial the abbreviated number 4 12 2 Individual speed dialing numbers ...

Page 44: ...y function key can be programmed with a telephone number and labeled with a name This means that when you press that function key the desired telephone number is automatically dialed 10 1 Program ming of features on page 106 To use Lift the handset dial tone Press the Dial by Function key ...

Page 45: ...initiate or receive a call waiting indication is controlled by a category programmed by the system administrator 5 1 1 To request call waiting indication When meeting busy Press the soft key CallWaiting or the Call waiting key or dial 5 Wait for an answer Note If the busy extension ignores the call waiting indication you can initiate automatic call back 5 1 2 To answer a call waiting call Call Wai...

Page 46: ...r that is the person initiating the conference call can invoke participants Note The conference tone can by categorization be disabled The following is an example of display information when you are the conference leader The following is an example of display information when you are a conference member 5 2 1 To initiate a conference A call to the first party is established on Line 1 key Press the...

Page 47: ... 6 Intrusion on page 50 Press the Inquiry key dial tone Dial the extension number busy tone Press the soft key Intrusion key or the Intrusion key or dial 4 You will now be connected with this conference member outside the conference for consultation You can also release the person in question from the conference Returning to the conference is possible as follows Return to the conference together w...

Page 48: ...h an external party Park the external party by pressing a free access key on your tele phone wait for dial tone Dial 77 wanted customer identity dial tone The wanted customer identity is a number that can consist of 1 to 20 digits You can now either return to the external party by pressing the access key of the parked call or prepare for a transfer of the external party by dialing the number you w...

Page 49: ...deactivated while in speech Press the soft key CostInfo The cost information is no longer shown and the feature is deactivated 5 5 Inquiry During the course of an ongoing call you may call another extension or subscriber To use You have a speech connection on one of the Line keys Press the Inquiry key or Line 1 or Line 2 The connected party is automatically parked The soft keys Conf Transf and Add...

Page 50: ...the ongoing call During the time the three parties are connected a warning tone will be heard Note The warning tone both before and during the intrusion can by categorization be disabled 5 7 Intrusion on a specific external line If the external line is busy you can intrude You can use Intrusion which means that you are connected to an ongoing call after a short tone burst 5 7 1 To intrude Dial 44 ...

Page 51: ...ss the line key where you have the call parked You have now speech connection with the original conversation partner lamp indicates busy on all telephones where your number is multiple represented when the line is multiple represented To re admit the call from any telephone Dial the extension number where the call is parked busy tone Press the Park Pick up key or dial 8 To re admit a call from a t...

Page 52: ... activated by a feature code The suffix dialing feature is activated by dialing the digit 9 or pressing the soft key Tones in speech The digits keyed in after the feature is acti vated will be transmitted as DTMF signals along the connected line This allows you when in speech mode to access other features such as conference calls and parking without having these on function keys If a call is parke...

Page 53: ...ne is in one of the following states idle ready for dialing with dial tone outgoing call speech connection The following is the procedure to activate the timer function Press the soft key Timer The timer function is now active but the timer is not running The first row in the display is ready to show the elapsed time 00 00 The last row indicates the timer functions soft keys available when the tim...

Page 54: ... function is activated and the timer is running Press the soft key Stop F1 The timer function has stopped but is still active The first row in the display shows the elapsed time stopped The last row indicates the soft keys available when the timer is active but not running 5 11 1 4 To reset the time measurement Press the soft key Clear F2 The elapsed time information shown in the first row is rese...

Page 55: ...d 5 11 1 7 To exit the time measurement Press the soft key Exit F4 The timer function is deactivated and the display is used to show the corresponding traffic information 5 11 2 Automatic Timer The following functions are valid for both incoming and outgoing calls Note Soft keys F1 and F2 have no function for this feature F1 Start Stop Stop start time measurement That is the previous function for ...

Page 56: ... is activated while the telephone is idle The picture shows the display information for DBC 225 The clock time is 10 36 and 00 00 indicates the timer counter If the soft key Timer is pressed while the timer is already active and running but not displayed the elapsed time information and the corre sponding soft keys are displayed 5 11 2 2 Timer stop The timer automatically stops at the end of the l...

Page 57: ...played 5 11 2 5 To exit the time measurement Press the soft key Exit F4 The timer function is deactivated and the display is used to show the corresponding traffic information 5 12 Transfer You can transfer a call to another extension in your exchange or private network subscriber or the PBX operator If you have more than one parked call it will be the last parked call that will be transferred 5 1...

Page 58: ...an inquiry call press the soft key Conf Transf or the Inquiry key and wait for dial tone Dial the extension or external number and wait for ringing tone Press the soft key Transfer Note If the wanted extension is busy or transfer to this extension is forbidden the transfer will not be performed ...

Page 59: ...hat your telephone is diverted you will hear a special dial tone each time you lift the handset to make a call and the Diversion lamp indicates that your triple access line is diverted 6 1 1 1 To order from your own telephone Using the soft key Absence Press the soft key Absence in idle state Frame the menu Direct Diversion to NNNN NNNN is the diver sion number Press Activate the diversion lamp tu...

Page 60: ...ce Press the soft key Absence in idle state Frame the menu Direct Diversion to NNNN NNNN is the diver sion number Press Deactivate the diversion lamp turns OFF 6 1 1 3 To order from the answering position Lift the handset dial tone Dial 21 own extension number diversion position extension number special dial tone Replace the handset 6 1 1 4 To cancel from the answering position Lift the handset di...

Page 61: ...vate Press the soft key Exit Using procedure Lift the handset dial tone Dial 211 special dial tone Replace the handset 6 1 2 2 To cancel Using the soft key Absence Press the soft key Absence Frame the menu Div on no answer to NNNN Active NNNN is the diversion number Press Deactivate Press the soft key Exit Using procedure Lift the handset dial tone Dial 211 dial tone Replace the handset 6 1 3 Dive...

Page 62: ...e handset 6 1 3 2 To cancel Using the soft key Absence Press the soft key Absence Frame the menu Div on busy to NNN Active NNNN is the diver sion number Press Deactivate Press the soft key Exit Using procedure Lift the handset dial tone Dial 212 dial tone Replace the handset 6 1 4 Diversion to paging To order Lift the handset dial tone Dial 218 special dial tone and the diversion lamp turns ON Rep...

Page 63: ...ion to paging Replace the handset To cancel Lift the handset special dial tone of your own extension position Dial 218 dial tone and the diversion lamp turns OFF Replace the handset 6 1 6 Diversion to extra paging number used by visitors To order Lift the handset dial tone Dial 218 extra paging number special dial tone and the diversion lamp turns ON Replace the handset Note For an additional line...

Page 64: ...6 2 1 To order follow me from your own telephone Using the soft key Absence Press the soft key Absence Frame the menu Follow Me Press the soft key Select Dial the extension number of the answering position Press the soft key Enter diversion lamp turns ON Using the diversion key Lift the handset dial tone Press the Diversion key Dial the extension number of the answering position Press the Diversio...

Page 65: ... step is to allow that follow me is permitted from another tele phone Do the following from your own telephone Using the soft key Absence Press the soft key Absence Frame the menu Follow Me Press the soft key Select Dial own extension number Press the soft key Enter diversion lamp turns ON Using a procedure Lift the handset dial tone Dial 21 own extension number Replace the handset If you are a me...

Page 66: ...the handset dial tone Dial 21 extension number to divert extension number of the new answering position Replace the handset 6 2 6 Cancelling follow me remotely Follow the steps below to terminate Follow me for another extension Lift the handset dial tone Dial 21 diverted extension number Replace the handset 6 3 External follow me Calls to your telephone number can be forwarded to any external tele...

Page 67: ... Replace the handset Note For an additional line the diversion lamp is not affected 6 3 2 To cancel external follow me Using the soft key NoDiversion Press the soft key NoDiversion the diversion lamp is turned OFF Using the diversion key Press the Diversion key the diversion lamp is turned OFF Using a procedure Lift the handset dial tone Dial 22 dial tone and the diversion lamp is turned OFF Repla...

Page 68: ...by dialing a procedure The latter can be done From your own telephone assigned to the personal number PN From the operator assistant No matter which method is used the current active profile is shown in the display of your own telephone If no profile is active the display shows the normal idle state However if the Boss secretary service is initiated PN profile1 is reserved This results in limiting...

Page 69: ...2 1 From your own telephone The recommended value of the function code is 10 but other values can be used Activation The procedure used is 10 Profile To change the active profile the same procedure is used with the new profile number Deactivation The procedure used is 10 6 4 2 2 From your own telephone via the Absence soft key Activation Press the Absence soft key Frame the Select Profile option f...

Page 70: ...tal telephone sets The Personal Number key PEN key and the different profiles must be defined by the administrator via I O commands Programming of the profile related to the key is allowed from the telephone Activation Press the PEN key which must be not active that is its LED must be off The key LED changes to on Deactivation Press the PEN key which must be active that is its LED must be on The k...

Page 71: ...ecretaries telephones the PEN key LED changes to on Deactivation from boss telephone Press the PEN key which must be active that is its LED must be on On the boss s and the corresponding secretaries telephones the key LED changes to off Deactivation from secretary telephone Press the PEN key which is associated with boss directory number which must be active that is its LED must be on On the corre...

Page 72: ...r assistant If an answering machine a FAX or other answering service is used as an early answering position it might interrupt the search so it is recommended to put it last in the search order Design the different profiles to fit your most used positions Make sure you use as few answering positions as possible for each profile Profile examples In office At home On travel Absent not reachable Cons...

Page 73: ...il operator assistant Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 Desk 1234 10 2 Mobile 0706666666 25 3 Voice Mail 1299 4 Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 External 222222 20 2 Mobile 0706666666 25 3 Voice Mail 4 Search order Type of telephone or answering position Te...

Page 74: ...es Name Department Telephone No Account Profile 1 Name Profile 2 Name Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 2 3 4 5 6 7 8 9 10 Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 2 3 4 5 6 7 8 9 10 ...

Page 75: ...Name Profile 4 Name Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 2 3 4 5 6 7 8 9 10 Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 2 3 4 5 6 7 8 9 10 ...

Page 76: ...DBC 225 FOR MX ONE 76 4 1553 ANF 901 54 Uen D4 2014 01 14 Profile 5 Name Search order Type of telephone or answering position Telephone number Ringing time seconds Busy choice 1 2 3 4 5 6 7 8 9 10 ...

Page 77: ...ndset 7 2 2 Calling the party that requested manual message waiting Press the MMW key that is ON and a call is initiated to the number that requested message waiting The lamp is turned OFF after answer 7 2 3 Checking the party that requested manual message waiting Select the top menu Program all lamps turn off Press the soft key Select Press the MMW key the display indicates the number that reques...

Page 78: ...ry number has to be assigned to a VSU board via the I O command After that this directory number can be called from a DTS or from a PBX oper ator assistant console After the connection the voice messages in the VSU board can be recorded played or deleted When a PBX operator assistant calls the directory number the end to end DTMF mode has to be entered manually The programming proce dures are the ...

Page 79: ...d The text message Recording and the keys that you entered are displayed 7 3 3 2 Stop recording The recording stops when the key is pressed and the message is stored The text message Ready is displayed Then you are allowed to either play erase or record a message 7 3 4 Voice message playing 7 3 4 1 Start message playing If the selected message is recorded it is possible to play the message by pres...

Page 80: ...s possible to erase the message by pressing the procedure 3 the message number When the message is erased from the VSU board the text message Ready is displayed If the procedure fails to erase the message an error message is displayed see section Resume from fault conditions 7 3 6 Resume from fault conditions During the recording playing or erasing messages one of the following fault conditions ma...

Page 81: ...t in the system and the recommended value is 60 seconds Procedure rejected The procedure has been rejected Memory full No more free recording space Wrong format The entered procedure is not recognized To resume from the fault condition to a new programming session press the first key of a new procedure that is 1 2 or 3 depending on the new procedure ...

Page 82: ...roup Lift the handset dial tone Press the soft key GrpPickUp or dial 8 and answer the call 8 2 Common bell group Calls to a Common Bell Group are signaled on a common bell As long as there is a call in the queue it will be announced by the signal The following procedure is used to pick up a common bell call Lift the handset dial tone Press the soft key GrpPickUp or dial 8 8 3 Group do not disturb ...

Page 83: ...oup do not disturb by dialing the following procedure Lift the handset dial tone Dial 25 group number Replace the handset 8 3 3 Bypass of group do not disturb An extension defined as master extension can bypass the group do not disturb feature by dialing the following procedure Lift the handset dial tone Dial 60 extension number The call is indicated on the dialed extension number 8 4 Internal gro...

Page 84: ...n number Press the Diversion key special dial tone and the diversion lamp is turned ON Replace the handset Using a procedure Lift the handset dial tone Dial 21 own extension number special dial tone and diversion lamp is turned ON Replace the handset Note For an additional line the diversion lamp is not affected 8 4 3 To re enter the group To re enter an internal group hunting group the follow me ...

Page 85: ...up to an answering position The calls to the internal group hunting group can be diverted to an answering position To do that you must have the category master extension Lift the handset dial tone Dial 24 the group number the answering position special dial tone Replace the handset 8 4 5 To revert to the internal group hunting group Lift the handset dial tone Dial 24 the group number dial tone Rep...

Page 86: ... code normally has to be dialed before the wanted number It is also possible to tie an account code to an ongoing call both incoming and outgoing Any previously stored account code will then be overwritten 9 1 2 Procedure 9 1 2 1 Predialing of account code Lift the handset Dial the procedure for account code FC account code where FC is the function code for using account code If provided dial tone...

Page 87: ...ctory numbers These are programmed on free function keys on your telephone When using the additional line use the following procedures 9 2 1 To receive a call Incoming call to an additional line key is indicated by a flashing lamp the additional line key s lamp and a ringing signal is heard Incoming call information is displayed on the display Lift the handset dial tone Press the additional line k...

Page 88: ... ADN on the extension When DND is ordered or canceled from the ODN DND is also ordered or canceled for all ADNs assigned to your extension The same rules are applied as if the procedure to order or cancel DND had been dialed from the ODN and each ADN on the extension When general cancellation is ordered from the ODN the features follow me direct diversion message diversion and DND initiated for th...

Page 89: ... of a new language has failed an erroneous tone stated by a market dependent parameter will be received and a message indi cating this event will also be shown You can dial the Choice of language procedure when the extension is idle or when it is receiving dial tone You can dial the Choice of language procedure only when the console is idle The standard language codes are 9 4 3 Procedure Example T...

Page 90: ... 20320 The diversion informa tion will be shown as 3 Extension 20320 dials 08 3 where 3 corresponds to the number of the Spanish language 08 is the function code for the choice of language As the operation is OK the text Operacion aceptada appears 4 Press the clear key for extension 20320 and the diversion information will be shown in Spanish 5 Press the diversion key for extension 20320 to reset ...

Page 91: ...indialing Normally the exchange has a direct indialing possibility which enables external subscribers to call you directly without needing to go via the PBX operator 9 7 Direct inward system access DISA Note Not applicable 9 8 Emergency state In the event of an emergency the PBX assistant operator can switch the exchange into emergency state Only extensions with the appropriate category will be pe...

Page 92: ...Non dialed connection 9 10 1 Direct hot line An extension number triple access and additional number can be defined as a direct hot line When the handset on the telephone is lifted or a line key is pressed a call is automatically generated to a predefined extension position or external subscriber The only call that can be placed from this type of line is the direct hot line call 9 10 2 Delayed hot...

Page 93: ... on the answer position The person serving the answer position can then inform the caller why you are absent your estimated time of return and pass on a message if any from you to the caller A message from the caller can be accepted and registered in the interception computer by the person serving the answer position When you call your designated answer position directly from your exten sion you c...

Page 94: ...le digit 0 9 The significance of the digit value has been programmed into the interception computer for example 1 meeting 2 business trip Ascertain what is applicable for your interception computer The estimated time of return is indicated byfour digits These digits can mean MMDD month day or HHMM hour minute depending on your stated reason for absence If the time or return is set to be the date i...

Page 95: ...ion it will be neces sary to cancel the ongoing follow me 9 11 3 To cancel message diversion To cancel an ongoing message diversion you key a predetermined code on your telephone When you do this any messages for you will be printed out on the printer which identity number you can state in the extension code If you omit this number from the code the messages will be printed out at a predetermined ...

Page 96: ... number with ongoing follow me Await verification tone replace handset 9 11 4 To order Diversion You can have your incoming calls diverted to a message diversion posi tion by using diversion facilities You can choose from the following types of diversion Diversion direct Diversion on no reply Diversion on busy The message diversion position first had to be programmed as your indi vidual divertee p...

Page 97: ... can have three different functions The key function if affiliated to the message system to which the notification associates Ascertain which function is applicable for your interception computer If you have received messages in more than one system the key depression is valid for the system at the head of the queue In this manner on each key depression you obtain the function that is affiliated t...

Page 98: ...ble route You cannot choose the cheapest route yourself this is performed automatically by LCR 9 12 2 Procedure 9 12 2 1 Outgoing call by using LAC Lift hand set Dial LAC provided a dial tone is received Continue with the external number If no free trunk is selected a busy tone is received On hook queuing is possible by dialing the suffix digit for call back to the busy route If the selected route...

Page 99: ... Function key in order to get the best use of the keys on the telephone 9 14 1 Multiple represented directory number without Dial by Function key 9 14 1 1 To receive a call An incoming call to a directory number that is multiple represented is indicated with lamp flashes calling party information and or ringing signal in all telephones where the number is represented If the calling party informati...

Page 100: ...else is stated with the exception that the multiple represented line key has to be pressed after lifting the handset All features acti vated canceled from the multiple represented line key are related to your own directory number except for the diversion feature 9 14 2 Multiple represented directory number with Dial by func tion key MNS 9 14 2 1 To receive a call An incoming call to a directory nu...

Page 101: ...e extension and calls are answered in the normal way 9 15 2 Night service individual One or more of the external lines in the exchange are routed to the designated extension and calls are answered in the normal way 9 15 3 Night service universal All incoming calls are signaled on universal signaling devices for example a bell In order to answer the call use the following procedure Lift the handset...

Page 102: ...assistant s possibilities of providing concise and rapid answers to callers The simplified interception facility is a simplified version of the intercep tion service facility The operator assistant console is used for the presentation of absence information Absence information in this context means the reason for diversion and the time date of the sought user s return Message diversion procedure i...

Page 103: ... mined internally by each individual customer Time estimated time of return is stated by four digits as hour minutes for example 1430 month day for example 1206 or day month for example 0612 The date format adopted is set by a parameter When the time of day or date is not to be stated key immediately after the code 9 16 4 2 To order using the Absence soft key Press Absence soft key Press Select so...

Page 104: ...ersion in the following manner Lift the handset Key FC1 You will now hear a normal dial tone Replace the handset 9 16 5 From a secondary number 9 16 5 1 To order Lift the handset Key FC2 secondary extension number absence code time You will now hear a special dial tone Replace the handset 9 16 5 2 To cancel When you return you cancel your ongoing message diversion in the following manner Lift the ...

Page 105: ...u will now hear a special dial tone Replace the handset 9 17 Parallel ringing If an extension part of parallel ringing list tries to activate deactivate any of the below features then the procedure is performed on the main direc tory number but not on itself Call diversion for non generic extension Do not disturb External follow me Follow me General Cancellation Individual Repeated Distribution or...

Page 106: ...Common on page 51 and 3 4 Individual call pick up on page 30 Conference 5 2 Conference on page 46 Dial by Function key 4 12 3 Dial by Function key on page 44 Diversion 6 1 Diversion on page 59 Do not disturb DND 3 6 Do not disturb DND on page 31 External number redial 4 9 External number redial on page 42 Immediate speech connection in loudspeaking mode automatic answer 3 3 Immediate speech connec...

Page 107: ...mber on page 68 Own external line 10 1 3 Programmable function keys To order the features that you want from your system administrator please use the order form see information for ORDER FORM FOR DBC 22X 10 1 4 To program Dial by Function key You can program internal and external numbers that you often use as single key access numbers on function keys For single key access calls you press the requ...

Page 108: ...tion you just press the relevant function key The same procedures that are described in 10 1 4 To program Dial by Function key on page 107 are used to program a feature code on a function key The following functions can normally also be accessed with digits dialed on the telephone or they can be allocated to function keys 10 1 6 To program Abbreviated Numbers You can program individual abbreviated...

Page 109: ...ing options The ringing signal of your telephone can be individually programmed see 10 1 7 To program ringing options on page 109 that describes the possible options for the ringing signal To program Select the Top menu Program Press the soft key Select Press the Line 1 key display shows digit 0 6 Dial digit 0 6 Press the Line 1 key Line 1 lamp is turned OFF Press the soft key Exit To verify Selec...

Page 110: ...ft key Exit 10 1 9 To program ringing signal melody There is a possibility of changing the normal ringing signal to melodies for all three different ringing signals internal external and call back The number of possible tones is 40 for internal call and external call and 20 for call back At delivery there are three different default melodies installed on the telephone for internal external and cal...

Page 111: ... page 122 To exit Melody mode Press the soft key Exit or press If no key is pressed for 30 second the telephone returns to idle In this case nothing is stored Also 10 1 9 5 To save a melody on page 114 10 1 9 2 Programming mode To enter Press the soft key Program or the top function key The top function key lamp is turned on and the display shows Note The soft key and the Program edit delete infor...

Page 112: ...he soft keys are only available when firmware revision R3F or later is active for the telephone See Firmware indications to check the firmware revision 11 10 Firmware indication on page 122 10 1 9 4 Creating a melody The telephone has the capability to handle a range of tones See the figure and table below to find out which notes and notations correspond to which key If the key is pressed and held...

Page 113: ...b and a third time to get back to normal must be pressed after the tone Press to insert a short pause Shown with a p in the display Press and hold to insert at long pause Shown with a P in the display Soft keys or Vol Placing the cursor within the melody Press and hold to get to the beginning or to the end of the melody 0 The inserted note is raised one octave A higher octave is shown with a plus ...

Page 114: ... lamp 10 1 9 6 To activate Enter melody mode Press the selected melody key The lamp is switched on Press the soft key Exit or press to exit Melody Mode 10 1 9 7 Check the melody There are three possibilities of checking the melody When a melody is activated in programming mode the stored melody is played If the loudspeaker key is pressed in programming mode the acti vated melody will be played In ...

Page 115: ...ed tone step 10 2 Data communication In a data communication environment the telephone can be used together with an asynchronous terminal or an IBM compatible PC industry standard PC as an integrated voice data terminal The tele phone together with a terminal adapter unit is connected to the exchange over a 2 wire connection for simultaneous voice and data communications ...

Page 116: ...ate key in pencil Put the strip back and snap the overlay into position on the right side by pressing the three tabs under the edge of the front cover Use the Designation Card Manager CD ROM to make and print your own designations 11 3 Cleaning Wipe your telephone clean with a damp cloth If needed use water and a mild soap solution 11 4 Wall mounting The telephone can be wall mounted without using...

Page 117: ...headset mode Press the Headset key Replace the handset 11 5 4 To change from headset mode to loudspeaking with headset Press the Speaker key 11 5 5 To change from loudspeaking with headset to headset mode Press the Speaker key 11 5 6 To change from headset mode to handsfree Press the Speaker key Press the Headset key 11 5 7 To change from handsfree to headset mode Press the Headset key 11 5 8 To c...

Page 118: ...to the loudspeaker Activation and cancellation of Headset Preset can only be done when the telephone is in idle mode Headset Preset can be activated and canceled either by use of the headset and loudspeaker keys or via the top menu PhoneSet To activate using the top menu PhoneSet Select the top menu function PhoneSet Frame the menu Headset Preset and press the soft key Select A tone signal is hear...

Page 119: ...adset Preset Off is replaced by On Press the soft key Save Exit or press to finish setting The loudspeaker key lamp flashes for some seconds and the headset symbol disappears from the display To activate using the Headset key Press the Headset key and hold for at least 4 seconds A short acknowledgement tone signal is heard and the headset key lamp flashes for some seconds The headset symbol is dis...

Page 120: ...ote The soft keys are only available when firmware revision R3F or later is active for the telephone See Firmware indication to check the firmware revision For earlier versions the Line 1 key is used to switch between standard and increased level key lamp on increased level 11 10 Firmware indication on page 122 Press the soft key Change to change to the requested level Press the soft key Exit or p...

Page 121: ...mware revision R3F or later is active for the telephone See Firmware indication to check the firmware revision 11 10 Firmware indication on page 122 The display shows how the contrast is changed When the requested contrast is shown Press the soft key Save Exit or press to finish setting 11 9 Extra handset The extra handset is used in parallel with the ordinary handset allowing another person to li...

Page 122: ...ive firm ware R3H was the previous used version For a telephone that has not been updated after manufacture the active value is shown to the left and NO VALUE below Press the soft key Exit or press to finish checking 11 11 Telephone self test function The telephone has a self test function to check the firmware the key lamps and the display pixels When making a self test also the current firmware ...

Page 123: ...e for the telephone The current or active firmware CAA 158 0026 in the example has revi sion R3L and the result of the self test is OK After 5 seconds all the pixels of the display are turned on that is the whole pixel area will be dark Press the soft key F1 still Exit however the turned on pixels hide the text or press to finish checking ...

Page 124: ...t of the availability and service level of management executive secretarial links can be set up This allows secretaries to supervise and intercept incoming calls to the executive and make inquiry calls as well Executive secretarial links are set up by your system administrator Also see extra facility description for BOSS SECRETARY 12 3 Key systems Multiple representation In order to increase the a...

Page 125: ...ption unit see installation instruc tions for TELEPHONE SETS DBC 222 01 DBC 223 01 DBC 224 01 DBC 225 01 KEY PANEL UNIT DBY 419 01 AND OPTION UNIT DBY 420 01 To check or change the function after mounting of the DBY 420 01 to the DBC 225 telephone Entering via the top menu PhoneSet Select the top menu function PhoneSet Frame the menu Option Units Settings and press the soft key Select Entering usi...

Page 126: ...he present function is indicated by the Line 2 key lamp Off Extra bell default setting On Busy signal Flashing Combined Extra bell and Busy signal To change the function Repeatedly press the Line 2 key to set the requested function To Exit Press the soft key Exit or press to finish checking setting ...

Page 127: ...al 8 group 8 CALL WAITING to initiate call waiting 5 COMMON SPEED DIALING NUMBERS see List of speed dialing numbers COMMON BELL CALL PICKUP GROUP 8 CONFERENCE 3 CUSTOMER IDENTITY STORAGE 77 customer identity DATA PRIVACY 41 wanted number DISPLAY CONTRAST C 5 and then the left top function key DIVERSION Diversion to common answering position to order from your own telephone 21 to cancel from your o...

Page 128: ...sion to individual answering position to extra paging number to order 218 extra paging number to cancel 218 extra paging number DO NOT DISTURB to order 27 to cancel 27 EXTERNAL FOLLOW ME to order 22 route access code and external number to cancel 22 to order from another extension 22 extension number to divert route access code and external number North America 23 extension number to divert route ...

Page 129: ...e headset key to deactivate Press the speaker key HEARING LEVEL C 5 and Line 1 INDIVIDUAL SPEED DIALING NUMBERS to program and alter 51 speed dialing number translated number to use speed dialing number to erase individual speed dialing number 51 speed dialing number to erase all speed dialing numbers 51 INQUIRY to initiate Inquiry to revert to original party Line 1 or Line 2 INTERNAL GROUP HUNTIN...

Page 130: ...r Press the MCT key or the F2 key MANUAL MESSAGE WAITING to order 31 extension number to cancel 31 MELODY MODE C 7 NIGHT SERVICE Universal 8 Flexible to order 84 route number external line number to cancel 84 NUMBER PRESENTATION RESTRICTION 42 B number OPTION UNIT SETTINGS C 1 SELF TEST FUNCTION C 4 Features Procedure ...

Page 131: ...ANF 901 54 Uen D4 2014 01 14 131 LIST OF ABBREVIATED NUMBERS 15 List of abbreviated numbers Individual Common Abbr No Complete translated number Name 1 2 3 4 5 6 7 8 9 0 Abbr No Complete translated number Name ...

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