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Contacting Aastra Telecom Support

 

25

RN-001037-02 REV03 – 06.2011

Contacting Aastra Telecom Support

If you’ve read this release note, and consulted the Troubleshooting section of your 
phone model’s manual and still have problems, please contact Aastra Telecom 
Support via one of these methods:

North America

Toll Free 1-800-574-1611

1-469-365-3639

Online at 

http://www.aastratelecom.com/support

, click on Contact Technical 

Support

Outside North America

Please contact your regional Aastra Technical Support.

Summary of Contents for 6700i Series

Page 1: ...Aastra Models 6700i and 9000i Series SIP IP Phones SIP 3 2 2 Release Notes RN 001037 02 REV03 06 2011...

Page 2: ...tures in Release 3 2 2 5 Configuration Features 5 SIP Features 5 User Interface Features 5 Usability Features 6 Network Features 6 Additional Information 7 Configuration Features 7 Model Specific Conf...

Page 3: ...1 III Filter Out Incoming DTMF Events 15 Send DTMF for Remapping Conference or Redial Key 15 Network Features 18 LLDP MED Time out Period 18 Issues Resolved in Release 3 2 2 19 Issues Resolved 19 Cont...

Page 4: ...mation on how to use the phones see your model specific SIP IP Phone Installa tion Guide and the SIP IP Phone User Guide For detailed information about more advanced features see the Aastra Models 900...

Page 5: ...eric SIP 3 2 2 FC 001319 01 REV05 June 2011 6731i Generic SIP 3 2 2 FC 001318 01 REV05 June 2011 6739i Generic SIP 3 2 2 FC 001317 01 REV05 June 2011 6753i Generic SIP 3 2 2 FC 001321 01 REV05 June 20...

Page 6: ...673xi Models 675xi Models 9xxxi Models 6730i Bootloader 2 4 0 80 or higher 6753i Bootloader 2 0 1 1055 or higher 9143i Bootloader 2 2 0 166 or higher 6731i Bootloader 2 4 0 80 or higher 6755i Bootloa...

Page 7: ...nload configuration files For more information about HTTPS validation see the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide WatchDog task feature If the phone detects a failur...

Page 8: ...ersistent TLS connections only Administrators can configure this keep alive feature usingthenew parametercalled sip persistent tls keepalive When this feature is configured the phone will send keep al...

Page 9: ...for all phones Send DTMF for Remapping Confer ence or Redial Key For Administrators Administrator can now enter two parameters to remap the Conf and Redial keys to send the stored number as DTMF using...

Page 10: ...eter value read will be used i e the following precedence rules will apply Settings in the model cfg file can overwrite aastra cfg settings Settings in the mac cfg file can overwrite model cfg setting...

Page 11: ...nfigured intervals The keep alive feature for persistent TLS connections performs the following func tionalities 1 After a persistent TLS connection is established or re established activate the keep...

Page 12: ...adhoc conference parameter is enabled Configuring Custom Ad Hoc Conference Use the following parameters to configure the custom ad hoc conference Parameter sip persistent tls keep alive Configuration...

Page 13: ...are more than two softkeys the phone will still show the More key and then show softkey 3 on the next page in position 1 For Example During a call with this parameter disabled Example 1 softkeys 1 Pa...

Page 14: ...xt user softkey screen Parameter collapsed context user softkey screen Configuration Files aastra cfg mac cfg Description This will display the configured softkey1 and softkey2 on page 1 in position 4...

Page 15: ...t n digits of the incoming call to perform the lookup For example if a local directory contains the following contact 555123456 Spain Office and the directory digits match parameter is configured dire...

Page 16: ...ension and date and softkeys on the idle screen are on top of the background image The background image can be downloaded from your configuration server using either tftp ftp http and https protocols...

Page 17: ...age Parameter background image Configuration Files aastra cfg mac cfg Description Set up background image for idle screen on 6739i phone Format String up to 256 characters Default Value NA Range tftp...

Page 18: ...dial to generate a call to a custom number when the phone was idle During an active call pressing the Redial or Conf keys would put the current call on hold and then dial the cus tom number Now the Co...

Page 19: ...f DTMF with Remapped Redial and Conf Keys Use the following parameters to configure the remapping of the Redial and Conf keys Parameter map redial as dtmf Configuration Files aastra cfg mac cfg Descri...

Page 20: ...the handset is not configured for speed dial Format Integer Default Value NA Range NA Example map conf key to 5551267 Parameter map redial key to Map Redial Key To In Web UI Aastra Web UI Basic Setti...

Page 21: ...ameter is only valid during the phone bootup process and it will control the LLDP MED time out interval where the phone sends LLDP MED advertisements and listens for the LLDP MED responses from the sw...

Page 22: ...can dial the destination using an IP address DEF23233 There was no secondary dial tone until the second digit was entered when the live dial pad was on Now the secondary dial tone is heard when the us...

Page 23: ...feature e g Lunch this message is not shown on the calling party s display nor is the option for the caller to contact the Operator Now the message diversion information is successfully provided to t...

Page 24: ...screen Now when the Speed Dial softkey is locked you will see the Key is locked message on the phone UI when you try to edit the key DEF22710 6739i When the http http digest force login parameter was...

Page 25: ...h uppercase and lowercase characters are appear on the screen DEF23642 When a user changed the Speed Dial softkey to a Call Forward softkey on the Web UI the softkey label was not updated it kept the...

Page 26: ...s to lowercase once the first character is entered DEF23232 6739i The custom Exit softkey did not work in the XML AastraIPPhoneInput Screen UI object with multiple inputs Now the custom Exit softkey w...

Page 27: ...ed a new BLF key via the PBX management interface the PBX sent a SIP NOTIFY message containing an XML Configuration Object in order to add the new BLF List key The phone however did not un sub scribe...

Page 28: ...bleshooting section of your phone model s manual and still have problems please contact Aastra Telecom Support via one of these methods North America Toll Free 1 800 574 1611 Direct 1 469 365 3639 Onl...

Page 29: ...nd or unlawful use While every effort has been made to ensure accuracy Aastra Telecom Inc will not be liable for technical or editorial errors or omissions contained within this documentation The info...

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