a2b Ferber, Owner'S Manual, Page: 35 / 48

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11.0 Warranty and Safety Notes
A2B Warranty
1. Definitions
The following definitions laid down in this provision apply to the
warranty:
Goods mean:
In conjunction with the A2B: the frame, the motor
system (motor and motor controller), the lithium ion battery and all
other components of the A2B with the exception of the tyres, hoses
and brake pads.
A2B means: Light electric vehicle, manufactured and distributed by
Hero Eco.
Period means: For the frame, five years as of delivery date of the
A2B to you; for the motor system (motor and motor controller), two
years as of the delivery date of the A2B to you; for the lithium ion
battery, two years as of delivery date of the A2B to you; for all other
A2B components with the exception of the tyres, hoses, brake pads,
grips, chain, chain rings and sprockets, two years as of delivery date
of the A2B to you.
Hero Eco means:
Hero Eco Ltd.
You means: The original purchaser of the A2B from an authorised
A2B specialist dealer.
2. Warranty
2.1 Hero Eco guarantees that the goods upon delivery of the A2B
to you and for the specified periods:
2.1.1 are in agreement in all material respects with the relevant
description, depending on any conditions or information
in brochures, advertisement or in other documents;
2.1.2 are of satisfactory quality;
2.1.3 are suitable for the purposes specified by Hero Eco or for
any appropriate purpose for which you utilise the goods;
2.1.4 do not exhibit any significant defects with regard to the
structure, material and processing;
2.1.5 satisfy all applicable legal and regulatory requirements
with regard to sales of the goods in Europe.
2.2 Hero Eco grants this warranty in addition to your legal claims
with regard to goods that are defective or do not satisfy the
warranty conditions in other respect. Your local consumer
advice centre or authority for consumer protection will provide
you with information about your legal claims.
2.3 This warranty is not applicable in the event of defects to the goods:
2.3.1 due to normal use and wear;
2.3.2 due to intentional damage, accident or negligence by you
or third parties;
2.3.3 if your A2B was assembled by parties other than Hero
Eco or an authorised A2B specialist dealer;