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18

 
 

GENERAL WATER SOFTENER MAINTENANCE AND 

TROUBLESHOUTING 

 
CHECKING THE SALT STORAGE LEVEL, AND REFILLING  

 
Brine (salt dissolved in water) is needed for each and every regeneration. The water for 
making brine is metered into the salt storage area by the softener valve and timer. 
However, you must keep the tank full of salt. 

NOTE

: In humid areas, it is best to fill with less salt, more often. 

 
WHEN TO REFILL WITH SALT:  
Check the salt level a few weeks after you install the softener and every week after that. 
Refill when the brine tank is from1/3 to 1/2 full. Never allow the softener to use all the 
salt before you refill it. Without salt, you will soon have hard water. 

Use clean water 

softener salts only, at least 99.5%

 

pure. NUGGET, PELLET or coarse SOLAR salts are

 

recommended. Do not use rock, block, granulated, and ice cream making salts. They 
contain dirt and sediments, or mush and cake, and will create maintenance problems. 
 

NOTE

: WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES: 

Some salts have an additive to help the softener handle iron in the water supply. 
Although this additive may help to keep the softener resin clean, it may also release 
corrosive fumes that weaken and shorten the life of some softener parts. 

 
BREAKING A SALT BRIDGE

 

Sometimes, a hard crust or salt bridge forms in the 
salt storage area. It is usually caused by high humidity 
or the wrong kind of salt. When the salt bridges, 
an empty space forms between the water and salt. 
Then salt will not dissolve in the water to make brine. 
If the brine tank is full of salt, it is hard to tell if you 
have a salt bridge. Salt is loose on top, but the bridge 
is under it. The following is the best way to check for 
a salt bridge. 
Salt should be loose all the way to the bottom of the 
tank. Take a broom handle, or like tool, and 

carefully 

push it down into the salt, working it up and down. 
If the tool strikes a hard object (be sure it’s not the 
bottom or sides of the tank), it’s most likely a salt 
bridge. Carefully break the bridge with the tool. 
DO  NOT pound on the walls of the tank. If the wrong kind of salt made the bridge, take 
it out. Then fill the tank with nugget or pellet salt only.

 

 

CLEANING IRON OUT OF THE WATER  
 

Your water softener takes hardness minerals (calcium and magnesium) out of the water. 
Also, it can control some (see specifications, page 3) “clear water” iron. With clear water 
iron, water from a faucet is clear when first put into a glass. After 15 to 30minutes, the 

Summary of Contents for 2018 ED

Page 1: ...1 A Star Premium Water softening system Installation Programming Troubleshooting Version 05 2006...

Page 2: ...SUNLIGHT RAIN WIND HEAT COLD CONTAMINATION VANDALISM ANIMALS RODENDS ETC AS WHEN INSTALLED INDOORS THE SOFTENER REQUIRES A MINIMUM WATER FLOW OF 11 LITERS PERMINUTE AT THE INLET MAXIMUM ALLOWABLE INLE...

Page 3: ...ed to install the softener are in parts bag To avoid loss of the small parts keep them in the parts bag until you are ready to use them TABLE OF CONTENTS PAGE N SAFETY GUIDES 2 SPECIFICATIONS DIMENSIO...

Page 4: ...L min 26 pressure drop service flow BAR 0 6 Max Flow rate to the drain l min 11 Max hardness F 162 Max Clear water Iron PPM 5 Tank Size inch 10 21 Valve connections inch 3 4 Capacity salt tank Kg 45...

Page 5: ...sure the softener installation plumbing wiring etc are as well protected from the elements contamination vandalism animals rodents etc as when installed indoors o Keep the softener out of direct sunli...

Page 6: ...will connect the softener Is the pipe soldered copper glued plastic or threaded galvanized What is the pipe size Now look at the typical installation illustration below Use it as a guide when planning...

Page 7: ...Be sure they snap into place Pull on the adaptors or bypass valve to make sure they held securely in place 2 INSTALL THE BRINE TANK OVERFLOW FITTINGS o Insert the rubber grommet into the 3 4 diameter...

Page 8: ...s onto plastic fittings use care not to cross thread o Use pipe joint compound on all external pipe threads o Support inlet and outlet plumbing in some manner use pipe hangers to keep the weight off o...

Page 9: ...or safety only If the brine tank should over fill with water the excess is carried to the drain 8 FLUSH PIPES EXPEL AIR FROM SOFTENER AND TEST YOUR INSTALLATION FOR WATER LEAKS CAUTION To avoid water...

Page 10: ...h iron removing additives Salt storage capacity 45 Kg Note If the softener is installed in a humid basement or other damp area it is better to fill the tank more often using less salt see salt bridgin...

Page 11: ...ORY If electrical power to the softener is interrupted the time display is blank but the timer keeps correct time for about 6 hours When power is restored you have to reset the present time only if th...

Page 12: ...ds RECHARGE TIME show in the display NOTE The 2 00 AM factory default is a good time for recharge to start takes about 2 hours in most households because water is not in use HARD WATER is bypassed to...

Page 13: ...is selected be sure to observe AM or PM when setting the time 3 Press UP or DOWN buttons to change the setting Press the SELECT button to set SET ADJUSTABLE BACKWASH TIME The timer can be changed to...

Page 14: ...n the timer to start an immediate regeneration The bleach is drawn into and through the water softener to sanitize it This sanitizing regeneration is over in about two hours Then soft water is availab...

Page 15: ...mical analysis accurately measures the amount of minerals in grain weight For example 4 liters of water with 8 5 fH 4 8 dH hardness has dissolved minerals that if solidified about equals the size of o...

Page 16: ...er the acidity A neutralizer filter or a chemical feed pump are usually recommended to treat acid water SEDIMENT is fine foreign material particles suspended in water This material is most often clay...

Page 17: ...o the drain o BACKWASH During backwash water travels up through the resin tank at a fast flowrate flushing accumulated iron dirt and sediments from the resin bed and to the drain o FAST RINSE Backwash...

Page 18: ...clean it may also release corrosive fumes that weaken and shorten the life of some softener parts BREAKING A SALT BRIDGE Sometimes a hard crust or salt bridge forms in the salt storage area It is usua...

Page 19: ...ozzle and venturi Then while holding the nozzle venturi housing with one hand turn off the cap Lift out the screen support and screen then the nozzle and venturi Wash and rinse the parts in warm water...

Page 20: ...soft water before the next regeneration o You did not refill the storage tank with salt before it was all gone Use one of the following features to start a regeneration immediately or at the next pre...

Page 21: ...not displayed use the procedures below to find the problem First make the following visual checks VISUAL CHECKS 1 Is there electrical power to the outlet the softener transformer is plugged into 2 Is...

Page 22: ...old in 3 seconds until a Mode code appears in the display For correct softener operation the F 18 number must be indicated o To reset the code press the UP or DOWN button until the correct number show...

Page 23: ...fitting and hose o defective nozzle and venturi seal o other inner valve defect rotor seal rotor disc wave washer etc NOTE If water system pressure is low an elevated drain hose may cause back pressur...

Page 24: ...24...

Page 25: ...25...

Page 26: ...26...

Page 27: ...7113016 13 1 Screen 7131365 14 1 Clip 7080653 15 1 Brine Valve Body 7092252 16 1 Clip 1205500 17 1 Float Stem Guide Assembly 7269508 18 1 Electronics Enclosure Rear 7269930 19 1 Face Plate order decal...

Page 28: ...28...

Page 29: ...1764 21 2 O ring Seal 1 4 x3 8 7170319 22 1 Valve Body 7082053 23 2 Screw 8 32 x 1 7224087 24 1 Motor includes Key No 23 7286039 25 2 Screw 6 20 x 3 8 900857 26 1 Motor Plate 7288198 27 1 Bearing 5032...

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