![A-rival SQALE User Manual Download Page 14](http://html1.mh-extra.com/html/a-rival/sqale/sqale_user-manual_3100753014.webp)
14
Troubleshooting
Error Prompt
Error
Description
Solution
Overload. The device will power off.
Stop using this scale for measurement
.
Low Battery. The device will power off
.
Replace all four batteries at the same time. Please purchase the
authorized batteries for replacement.
Failure of pairing up
.
Please check below items
:
-
Bluetooth is ON
.
-
App Collector is ON
.
-
Both devices are within the transmission distance of Bluetooth.
When Measuring
Problem
Root Cause
Solution
Incorrect posture.
Please step on the platform barefooted and
stand still.
The device is located on the soft ground such as a
carpet OR on a rugged surface.
Please place the device on a flat, hard
surface.
Abnormal measuring results
:
-
Too high; OR
-
Too low OR
-
Huge difference between two
recent measurements
.
Cold body that may results in bad blood
circulation.
Warm up your hands and feet to resume
blood circulation and then measure again.