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A.O. Smith Puritee+ Hot, User Manual

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A.O. Smith Puritee+ Hot User Manual Download Page 38

34

Service and Maintenance

For Service needs:

 
Please contact our A. O. Smith 

T

oll Free Number : 1800-103-2468

SMS us  

: +91 99410 32468

E-mail us  

: [email protected]

Registered Office

A. O. Smith India Water Products Private Limited

(formerly known as A. O. Smith India Water Heating Private Limited)

Plot No. 300, Phase-2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, 

Ramanagara District - 562 112, Karnataka, India. 

CIN: U31909KA2006PTC040282

 Toll Free No.: 1800-103-2468

 Website: www.aosmithindia.com

Summary of Contents for Puritee+ Hot

Page 1: ...0 103 2468 or SMS us 91 99410 32468 or Email us aosmithcs aosmithindia com Monday to Friday 9 am to 8 pm Saturday Sunday 9 am to 6 pm For calls registered at A O Smith call centre before 4 pm only For more details please call our Toll Free No 1800 103 2468 or log on to www aosmithindia com Product Design REGD 250020 Size A5 148 5 mm W x 210 mm H Part No 329844 000_R0 Date 13 08 2014 ...

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Page 3: ... over the world trust A O Smith Products for their quality and workmanship Our customer centric approach manifests itself in many other ways too If you need any information or assistance with your water purifier just call us from any phone anywhere in the country to our Toll Free Customer Care No 1800 103 2468 Please go through this simple and easy to read instruction and installation manual to ge...

Page 4: ...cautions 11 Installation instructions 14 How to use 16 Draining drip tray 19 How to maintain your product 20 Troubleshooting 21 Technical specifications 24 FAQs 26 Warranty terms and conditions 29 Warranty card 33 Service and maintenance 34 Product health check visit 35 Some of our products 36 Product health check visit coupons 37 Disclaimer 39 What s in the box User Guide Mounting Accessories Tub...

Page 5: ... ppm TDS Wastes less water and improves pure water recovery MIN TECH MINERALISER TECHNOLOGY Balances the pH of the water adds essential minerals back to pure water ADVANCED PRE FILTER SEDIMENT FILTER For effective removal of suspended solids and sediment from water and to ensure better life of RO membrane DIGITAL Digital display for simple and intelligent display of information RO SCMT SILVER CHAR...

Page 6: ...ith representative immediately About this Manual This manual is a guide to good practice for operating and periodic maintenance of the A O Smith Puritee Hot water purifier This does not contain the full servicing procedures necessary for continued successful operation of this equipment The services of a qualified A O Smith service personnel must be employed periodically on the same Do not operate ...

Page 7: ...ding with the installation instructions 1 Inspect the Puritee Hot water purifier and its component parts for possible damage DO NOT install or attempt to repair any damaged component parts If you detect any damage in your Puritee Hot water purifier please contact the company through Customer care centre details of which are mentioned in this manual and on the product 2 Verify that the voltage bein...

Page 8: ...fe of the Pre Carbon filter and ensures efficient working of RO membrane Why water purification is important Introduction How does Puritee Hot water purifier work 04 Water purification today is essential due to the presence of vivid and harmful contaminants present in the water supply Rapid urbanisation and speedy industrial growth have led to significant pollutants and contaminants being found in...

Page 9: ... microorganisms like bacteria virus protozoa and cysts Stage 5 MIN TECH Mineraliser Technology The MIN TECH contains Calcium and Magnesium minerals which helps to improve the taste and quality of water It adds the required essential minerals back to water and balances the pH of water Stage 6 Silver Activated Post Carbon Water is passed through Silver Activated Post Carbon which acts as polisher an...

Page 10: ...Drip Tray Cover Faucet Lever Water Level Indicator Water Level Indicator LED Display Panel Indicators Front Cover Normal Water Faucet Hot Water Faucet Top Cover Child Lock Button Main Body Overflow water Feed water inlet Reject water O I R Rear Cover ...

Page 11: ...k full indicator This button is used to switch ON OFF the water purifier When there is a leak in the water purifier the power button starts to blink with continuous beep till it is fixed When the water pressure is lower than required water pressure limits the power button starts to blink continuously with the beep sound for 10 seconds till the water pressure becomes normal Note Call A O Smith Cust...

Page 12: ... the buzzer beeping for 10 times every time the system is switched ON The unit will not function until MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane are replaced RO change indicator 08 Note Call A O Smith Customer care centre to replace the MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane Note Call A O Smith Customer care centre to replace the Sediment fi...

Page 13: ...fer page 23 Temperature indicator 09 This purifier is capable of dispensing warm 45 C water and hot 80 C water as per customer desire Water heating button is used to heat the water inside the hot water tank of the purifier Water Heating Button As a safety feature while dispensing hot water the purifier has a built in Child lock feature This button prevents accidental dispense of hot water Child Lo...

Page 14: ...re Switch Upper Level Sensor Main Control Board 24V DC GND Water flow Electrical diagram 10 Faucet Faucet Hot Tank Check valve Overflow water Level 1 Sensor Level 2 Sensor Storage Tank Low Pressure Switch Flow Restrictor Tap water Ball Valve Inlet water 3 way joint Flush Solenoid valve Inlet Solenoid valve Waste water MIN TECH Silver Activated Post Carbon SCMT Pump Pure water RO Sediment filter Pr...

Page 15: ...n though the product is designed keeping highest safety standards in mind there are certain Do s and Dont s which needs to be followed while using this product Do not move the product when product is running Figure 7 Figure 8 DANGER CAUTION 11 Installation Figure 9 Figure 10 Do not place heating equipment electric heater etc near the product Figure 9 Do not install the product on an unstable or mo...

Page 16: ...Do not try to open the product for cleaning the filters or for any part replacements This is done only by qualified A O Smith Company Service technician Figure 15 Figure 13 Do not install the product on any false wall Figure 13 Figure 15 Solid Concrete Wall False Wall Figure 11 Do not install the product close to an Air Conditioner Figure 11 WARNING CAUTION ...

Page 17: ...water should not be consumed in any form Figure 18 When it is used Figure 16 Figure 17 Do not put heavy objects on the product Figure 16 Do not put foreign objects or hand inside the purifier Caution is needed especially for children Figure 17 13 Waste water Reject water tube ...

Page 18: ...ounted Figure 19A or can be used as table top purifier Figure 19B 14 Product should be installed by qualified A O Smith Company Service technician only Figure 20 Note If the water purifier is wall mounted make sure that the water purifier is installed not more than 2 feet above the counter top CAUTION 2 ft ...

Page 19: ...re than 1 meter and drain The overflow water tube should not be more than 1 5 meters Avoid sharp bend to the pipes Figure 21 Figure 21 15 Figure 24 Connect the product to the power supply only with the plug that is provided with the purifier Figure 24 Figure 23 Check the pressure of the inlet water before installing the product Figure 23 0 24 5 15 20 25 3 0 35 10 6 8 Mpa psi 0 6 0 1 0 13 0 17 0 2 ...

Page 20: ...r connection through the Ball Valve Figure 25 2 Switch ON the Power supply and press the Power Button of the purifier Figure 26 2 To dispense normal water continuously lift up the normal water faucet lever for the continuous water flow To stop the water flow pull down the lever Figure 30 Figure 30 Figure 29 1 To dispense normal water from the storage tank push and hold the normal water faucet leve...

Page 21: ...ure reaches 80 C the heating stops Press and hold for 3sec 17 Figure 31 This purifier is capable of dispensing warm water 45 C and hot water 80 C at two temperature choices To dispense hot water Dispensing water at 45 C 1 Press the water heating button once This will set temperature to 45 C which will be displayed on LED 2 Water heating button glows indicates heating has started and the LED displa...

Page 22: ...This unlocks the faucet lever While pressing the child lock button push and hold the faucet lever to dispense hot water Figure 33 Hot water is dangerous especially for childern aged or the disabled The water purifier allows you to control the temperature of your hot water Water temperature 52 C or more can cause severe burns due to scalding HOT DANGER Scalding To drain water completely from the pu...

Page 23: ...movable Drip Tray with the product In case there is slippage of water it gets collected in Drip Tray Figure 37 Figure 38 3 Clean the surface of water tray with a soft cloth Figure 37 2 Remove Drip Tray cover by pulling upward and then drain completely Figure 36 4 Re attach the Drip Tray assembly into the purifier Figure 38 ...

Page 24: ...igure 39 Figure 41 Replace filters regularly according to the replacement indications This is done only by A O Smith Company Service technician Figure 41 Figure 42 Use A O Smith genuine accessories only for the optimal performance of the purifier Figure 42 Figure 40 Do not splash water or any chemicals to the filtration system while cleaning Figure 40 Benzene CAUTION Benzene RO ...

Page 25: ...trictor might be flow through reject line choked Call Customer care centre Decreased flow of Check whether the Open the tap ball valve purified water tap ball valve is closed Filters Membrane may be Call Customer care centre clogged or damaged for replacement Less No reject water Check if the reject water Clear the bent in the tube is bent reject water tube Check if the reject water Switch OFF the...

Page 26: ...m is Switch OFF the water 8 times and power triggered indicating purifier and call Customer LED blinks continuously that the system input care centre water pressure is not in the required range RO change LED RO change indicator Call Customer care centre glows glows when 10 life is for filters replacement remaining indicating that it is time to replace filters Buzzer beeps for RO change alarm is Sw...

Page 27: ... been stopped Error Code Error Description Unit Response Solution E1 Element Buzzer beeps for 10 Call Customer care centre connection seconds and hot water fault supply has been stopped E2 High Buzzer beeps for 10 Call Customer care centre Temperature seconds and hot water Alarm supply has been stopped E3 NTC Sensor Buzzer beeps for 10 Call Customer care centre Alarm seconds and hot water supply h...

Page 28: ...to 15 litres per hour Storage tank capacity 9 2 litres approx Storage tank capacity Hot tank 0 8 litres approx Purification technology RO Reverse Osmosis Silver Charged Membrane Technology 7 Stage Purifying Technology Pre filter Sediment filter Pre Carbon filter Side Stream RO MIN TECH Silver Activated Post Carbon and SCMT filter Membrane type Thin film composite RO membrane Material of constructi...

Page 29: ... MIN TECH Silver Activated Post Carbon and SCMT filters change MIN TECH Silver Activated Post Carbon and SCMT filters need to be replaced at 400 hrs or approximately 6 000 litres of purified water RO Membrane change As per the warranty the RO membrane needs to be replaced at 400 hrs approximately 6 000 litres purified water or 800 hrs approximately 12 000 litres purified water depending on the qua...

Page 30: ...for the ease of taking a glass of water in the middle of night It also keeps your kitchen beautifully illuminated 6 What is child lock protection India s first RO with child lock feature inbuilt to meet the international standards of safety for you and your loved ones It is designed to ensures protection from hot water spillage when you don t intend to take 7 Does it give cold water No it gives wa...

Page 31: ... which is part of the product 18 What all alerts do Puritee Hot has Puritee Hot has alerts to change the SCPA Sediment and Pre Carbon and RO membrane Silver Activated Post Carbon along with SCMT Silver Charged Membrane Technology and MIN TECH Mineraliser 19 When does the Puritee Hot water purifier indicate a filter change The first notification is indicated when the consumption of the filter life ...

Page 32: ...l and can it be table top Yes Puritee Hot can be mounted on the wall or can be placed on the counter 24 Does it have colour options No Puritee Hot comes in one standard colour Recommended uses of waste water Although the rejected water has high concentration of TDS Total Dissolved Salts and hardness If required it can be used for the following 1 It can be used for watering the garden and plants 2 ...

Page 33: ...Company office authorised service provider along with invoice in the city where it was purchased 6 The Company or its representative will be entitled to retain any defective parts replaced under warranty on free of charge basis 7 The Company s liability under the warranty will be limited only to the product and its defects which occur under conditions of normal operations under proper usage and ma...

Page 34: ...verage area customer needs to bring the product to nearby services network location Company shall not be responsible for providing services to non service network area 14 Notwithstanding anything contained in this warranty terms the Company shall not be liable in case of failure to provide services under this warranty in case of any force majeure event i e due or attributable to any act of God ord...

Page 35: ...will be covered for any material damage malfunctioning under warranty for specified period as detailed below and effective from date of original purchase RO membrane warranty stands applicable only if a Filters are replaced on time as per A O Smith service recommendation and as per filter change notification and replaced through A O Smith authorised service representative b Product is used only fo...

Page 36: ...ds to and from the Authorised service provider shall be borne by the customer directly 4 If during such service it is necessary for the Company or Authorised service provider to replace or repair defective components or parts the customer shall be required to pay for the same as per the Company s prevailing price list Post Warranty 22 NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY THIS IS CUSTOMERS...

Page 37: ...___________ Phone ________________________ Mobile ________________________ E mail ________________________ Dealer s Stamp and Signature Invoice Number ______________________________ Dated _________________________ Unit Serial Number __________________________________ Model _________________________ Capacity ______________________ Customer s Name _______________________________________________ Addr...

Page 38: ...hcs aosmithindia com Registered Office A O Smith India Water Products Private Limited formerly known as A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India CIN U31909KA2006PTC040282 Toll Free No 1800 103 2468 Website www aosmithindia com ...

Page 39: ...35 Date of Purchase Purchaser Name Address Telephone Number Installation Request Number Dealer Name Address Invoice Number Date Dealer s Stamp Signature Product Health Check Visit ...

Page 40: ...Some of Our Products 36 Product colour and image may vary from the actual product ...

Page 41: ...d External parts of the unit CHECK CLEAN the connecting pipes and tubes ________________ ________________ ________________ ________________ Product Health Check Visit 2 Date 20 Sl No if replaced CHECK INPUT OUTPUT TDS TDS Input Water_______________ TDS Filtered Water_______________ pH_______________ Hardness_______________ Service Technician Sign Customer Sign PHCV 2 Sr No CHECK all electrical fun...

Page 42: ...38 ...

Page 43: ... to service requests only 4 Available only in following cities Ahmedabad Bangalore Chandigarh Chennai Cochin Delhi and NCR Goa Hyderabad Kolkata Pune 5 Service may differ in case of sunday public holidays natural calamities and under unavoidable conditions due to political and regional regulations Disclaimer Power of 1 is limited to ...

Page 44: ...ited formerly known as A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 ...

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