Troubleshooting
Your Puritee
+
Hot™ water purifier may not function at its desired capability if used
incorrectly. This may not necessarily mean that the product is faulty. For instances like
these, please follow the steps given below to troubleshoot the problem without the
help from a certified technician. If the problem still persists, please call Customer care
centre immediately.
21
Problems Check-up Solution
Change in water taste.
Has the purified water
Dispose the stored water
been stored in the tank
and clean the tank.
for long time?
Filters / Membrane may
Call Customer care centre
require replacement.
for replacement.
Has the raw water quality
Call Customer care centre.
changed?
Check if there is no water
Flow restrictor might be
flow through reject line.
choked. Call Customer
care
centre.
Decreased flow of
Check whether the
Open the tap / ball valve.
purified water.
tap / ball valve is closed.
Filters / Membrane may be Call Customer care centre
clogged or damaged.
for replacement.
Less / No reject water.
Check if the reject water
Clear the bent in the
tube is bent.
reject water tube.
Check if the reject water
Switch OFF the water
tube is blocked.
purifier and call Customer
care centre.
No pure water.
Check whether there is
If no, take the help of a
water supply in the tap.
plumber to set it right.
Check whether tap / ball
Open the tap / ball valve.
valve is closed.
Check if either RO change Call Customer care centre
or SCPA change is RED.
for replacement of filters.
None of the above.
Call Customer care centre.
No hot water.
Check whether the
Wait until the storage
storage tank is full.
tank is full.
Fault in check valve.
Call Customer care centre.
Summary of Contents for Puritee+ Hot
Page 2: ......
Page 40: ...Some of Our Products 36 Product colour and image may vary from the actual product ...
Page 42: ...38 ...
