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Service and Maintenance

For Service needs:

 
Please contact our A. O. Smith 
Toll Free Number  : 1.800.103.2468
SMS us  

: +91770.292.8887

Email us  

: [email protected]

For grievances please contact : [email protected] 

Registered Office

A. O. Smith India Water Heating Private Limited

Plot No. 300, Phase-2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, 
Ramanagara District - 562 112, Karnataka, India. 

 Toll Free No.: 

1.800.103.2468

 

 Website: www.aosmithindia.com

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Regional Office

Delhi:

105 & 106, Plot No. 19, Sagar Plaza, Laxmi Nagar District Centre, 
Vikas Marg, Laxmi Nagar, New Delhi - 110 092.

Kolkata:

224 A, Office No. 811, 8th Floor, Krishna Building, AJC Bose Road, 
Kolkata - 700 017.

Mumbai:

Sanjar Enclave, No. 509, CTS No. 428, S.V. Road, 
Opp. Milap Cinema, Kandivali (West), Mumbai - 400 067.

Pune:

401 & 402, Citi Mall, Ganeshkhind Road, Near Pune University, 
Pune - 411 007.

Summary of Contents for HSE-SBS-015

Page 1: ...you have a water heater that works in Indian water conditions Guaranteed A O Smith Service within 24 hours Call 1 800 103 2468 Made in India s most modern and advanced water heater factory ADVANCED T...

Page 2: ......

Page 3: ...rom any phone anywhere in the country to our Toll Free Customer Care No 1 800 103 2468 Or Factory Address A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Haroha...

Page 4: ...ter heater Conditio ns Apply User Guide Water Heater HSE SBS 015 HSE SBS 025 Blue Diamond glass lined tank Maximum protectio n against hard water and corrosion Get the best quality that ensures you ha...

Page 5: ...et connections Inch Dimensions 1 Caution Safety valve has been factory fit with the water heater and set at 0 8 MPa 8 Bar rated pressure Warning Do not tamper or detach the safety valve from the water...

Page 6: ...nology increases the life of the inner tank The lining is stronger and more corrosion resistant than any other in the industry The safety valve is designed to automatically relieve and discharge water...

Page 7: ...vertical distance should be 57mm Fig 2 4 Insert the expansion anchors into the holes Place the wall mounting bracket over the expansion anchors and tighten the screws on the bracket Fig 3 5 Place the...

Page 8: ...ube should be installed downwards without any loops folds or knots Ensure that the free end of the Discharge tube is placed over a suitable drain and away from the users Discharge tube is provided to...

Page 9: ...scharge Tube Safety Valve Port Installation of wired remote controller Fig 7 Installation of Bracket for wired remote controller Fig 8 Bracket for wired remote controller 24mm Wall For convenience of...

Page 10: ...is connected it is in initial power on state i e the heater is ready for heating the water The wired remote controller will perform the diagnosis function and all indicators will glow and goes off as...

Page 11: ...s than the set temperature it enters into Heating mode The indicator glows as shown in Fig 14 b Standby mode After the water heater reaches set temperature it will enter into the Standby mode due the...

Page 12: ...ss and remove the cap Unscrew Remove the Decorative Front Panel to change Fig 16 Removing decorative front panel Attention The product of your choice comes with either white or ivory as a front panel...

Page 13: ...ternal wiring error Piping connection Connection not sealed Re connect piping using tape leaks thread sealant Refer plumbing instructions on page 4 Water leakage Leakage in tank or Shut off power imme...

Page 14: ...Circuit Diagram Black Black Blue Thermal Cutout Power Board Element Green Yellow Red Red Red Wired Remote 10...

Page 15: ...the defects repairs alterations required or carried out or certifying working of the goods thereafter 4 The Company or its Authorised service provider will be entitled to retain any defective part re...

Page 16: ...ce Contract he has the option of calling our Authorised service provider and having his A O Smith Water Heater unit serviced on actual basis i e by paying the Labour Cost and Spares needed to attend t...

Page 17: ...Stamp and Signature Invoice Number Dated Customer s Name and Address Model Capacity Warranty Card Warranty Card Customer Copy To be retained by the Customer Unit Serial Number Dealer s Stamp and Signa...

Page 18: ...ea Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free No 1 800 103 2468 Website www aosmithindia com 14 Regional Office Delhi 105 106 Plot No 19 Sagar Plaza Laxmi Nagar D...

Page 19: ......

Page 20: ...ndia Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free 1 800 103 2468 Website www aosmithindia co...

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