12
Troubleshooting
Problem
Possible causes
Corrective action
No indication light
No hot water
1)
No power to heater
2)
No power at electric socket
3)
Failure in control circuit or
internal wiring
1)
Switch on power to heater
2)
Check power socket
3)
Contact local authorized
dealer
No indication light
High water temperature
1)
High temperature limit switch
tripped
2)
Electrical circuit failure
1)
Switch off power supply
2)
Contact local authorized
dealer
Indicator light on, no hot water Heating element or internal circuit
failure
Contact local authorized dealer
Dripping from pipe joints
Unsealed joints
Reconnect pipes of the water heater
and be sure to use sealant
Dripping from enclosure
1)
Tank or accessories leakage
2)
Drain blocked
3)
Condensation pipe distorted
or not downward facing
1)
Disconnect power to heater
immediately
2)
Check and direct condensation
pipe downwards
3)
Contact local authorized
dealer
CAUTION:
•
Before installing the heater, ensure that the power source and wires are suitable
•
The heater should be earthed reliably. Ensure the earth wire is not in contact with the neutral wire or
any pipes
•
Once the temperature has been set and the relief valve installed, end users should not alter the
installation location or tamper with the relief valve
•
Hot water over 50
°
C will scald. Always test the water temperature by mixing it with cold water
before coming into contact with it.
•
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities or lack of experience and knowledge, unless they have been given supervision
or instructions concerning use of the appliance by a person responsible for their safety.
•
Children should be supervised to ensure that they do not play with appliance.
