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HOTTER WATER CAN SCALD: Water heaters are intended to 

produce  hot  water.  Water  heated  to  a  temperature  which  will 

satisfy space heating, clothes washing, dish washing, and other 

sanitizing needs can instantly scald and permanently injure you 

upon contact. Some people are more likely to be permanently 

injured  by  hot  water  than  others.  These  include  the  elderly, 

children,  the  infirm,  or  physically/developmentally  disabled. 

If  anyone  using  hot  water  in  your  home  fits  into  one  of  these 

groups or if there is a local code or state law requiring a certain 

temperature water at the hot water tap, then you must take special 

precautions. In addition to using the lowest possible temperature 

setting  that  satisfies  your  hot  water  needs,  a  means  such  as 

a mixing valve, should be used at the hot water taps used by 

these people or at the water heater. Mixing valves are available 

 

from  your  local  plumbing  contractor.  Follow  manufacturer’s 

teMperature reGulatIon

operatIon

General

Refer  to  the  Features  and  Components  section  of  this  manual 

(pages  6  &  7)  for  the  location  of  components  mentioned  in  the 

instructions that follow.

neVer

 operate the heating elements without being certain the water 

heater is filled with water, and a temperature and pressure relief valve 

is installed in the relief valve opening on top of the heater.
An electric type low water cutoff is provided on all heaters as standard 

equipment. The water probe is installed near the top of the tank to 

monitor the presence of water. The control circuit is opened if the 

water level is below this point.
The pilot switch (power on/off toggle switch) on the cabinet front 

permits the heater to be turned on and off without having to operate 

the electrical disconnect switch.

Optional manual override switches on the cabinet front allow elements 

to be manually de-energized if full capacity is not needed.

fIllInG the water heater

To fill the water heater with water:
1.  Turn off the electrical disconnect switch.

2.  Turn off pilot toggle switch.

3.  Close the heater drain valve.

4.  Open a nearby hot water faucet to allow the air in the system to escape.

5.  Fully open the cold water inlet valve, filling the heater and piping.

6.  Close the hot water faucet when water starts to flow from the 

faucet. Leave the cold water inlet valve fully open. The heater 

is now ready for start up and temperature regulation.

7.  Close the cabinet door and perform start up checks listed below 

before turning on the electricity.

start up

The following checks should be made by the installer when the water 

heater is placed into operation for the first time:
1.  Check all factory and field made water and electrical connections 

for tightness. Also check connections on top of the heater. Repair 

water leaks and tighten electrical connections as necessary.

2.  Turn on the electrical disconnect switch and pilot toggle switch. 

The pilot toggle switch is located on cabinet.

3.  Observe the operation of the electrical components during the 

first heating cycle. 

use care as the electrIcal cIrcuIts 

are enerGIZed.

Temperature  control  and  contactor  operation  should  be  checked 

 

by allowing heater to come up to temperature and shut off automatically. 

use care as the electrIcal cIrcuIts are enerGIZed.

draInInG the water heater

The  water  heater  must  be  drained  if  it  is  to  be  shut  down  and/

or    exposed  to  freezing  temperatures.  Maintenance  and  service 

procedures may also require draining the heater.
1.  Turn off the electrical disconnect switch.

2.  Turn off pilot toggle switch.

3.  Close the cold water inlet valve to heater.

4.  Open a nearby hot water faucet to vent the system.

5.  Open drain valve.

6.  If the heater is being drained for an extended shutdown, it is

 

  suggested the drain valve be left open during this period.
Follow FILLING instructions when restoring hot water service, see 

the list above.

Summary of Contents for DHE-10.000

Page 1: ...nce COMMERCIAL ELECTRIC WATER HEATERS ASME Thank you for buying this energy efficient water heater fromA O Smith Water Products Company We appreciate your confidence in our products MODELS DVE 150 THRU DVE 10000 DHE 200 THRU DHE 10000 INSTALLATION OPERATION SERVICE MAINTENANCE LIMITED WARRANTY A DIVISION OF A O SMITH CORPORATION RENTON WASHINGTON ...

Page 2: ...that of a Qualified Agency as defined by ANSI below in the field involved Installation skills such as plumbing air supply venting gas supply electrical supply are required in addition to electrical testing skills when performing service ANSI Z223 1 2006 Sec 3 3 83 Qualified Agency Any individual firm corporation or company that either in person or through a representative is engaged in and is resp...

Page 3: ...3 GENERAL SAFETY When servicing this unit verify the power to the unit is turned off prior to opening the control cabinet door ...

Page 4: ...echnician 4 Carefully plan your intended placement of the water heater Examine the location to ensure the water heater complies with the Locating the New Water Heater section in this manual INSTALLATION AND SERVICE OF THIS WATER HEATER REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED TRADESMAN OR QUALIFIED AGENCY Page 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK ARE REQUIRED 5 For install...

Page 5: ...5 dimensions and capacities data ...

Page 6: ...6 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DVE Vertical Water Heater typical ...

Page 7: ...7 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DHE Horizontal Water Heater typical ...

Page 8: ...ABILITY EQUIVALENT TO THAT OF A QUALIFIED AGENCY PAGE 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK IS REQUIRED general The installation must conform to these instructions and the local code authority having jurisdiction Grounding and electrical wiring connected to the water heater must also conform to the National Electrical Code NFPA70 This publication is available fromThe National Fire P...

Page 9: ...ng the requirements for Relief Valves for Hot Water Supply Systems ANSI Z21 22 and the ASME code If replaced the valve must meet the requirements of local codes but not less than a combination temperature and pressure relief valve certified as indicated in the above paragraph Contact the A O Smith Customer Care Center for replacement temperature pressure relief valves 800 527 1953 The valve must b...

Page 10: ...water heater Heater Circuits The water heater s electrical components are pictured and identified by the Features and Components illustrations on pages 6 and 7 The model and rating plate illustration identifies the heater electrical characteristics The heater has two electrical circuits Control Circuit 120V circuit containing all safety and control devices The control circuit operates the contacto...

Page 11: ...11 electrical and recoveries data TABLE 2 ...

Page 12: ...12 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 300 600 VOLTS STANDARD THERMOSTAT CONTROL WIRING WYE ...

Page 13: ...13 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 208 240 VOLTS STANDARD THERMOSTAT CONTROL WIRING DELTA ...

Page 14: ...be manually de energized if full capacity is not needed Filling the Water Heater To fill the water heater with water 1 Turn off the electrical disconnect switch 2 Turn off pilot toggle switch 3 Close the heater drain valve 4 Open a nearby hot water faucet to allow the air in the system to escape 5 Fully open the cold water inlet valve filling the heater and piping 6 Close the hot water faucet when...

Page 15: ...ipped with a sacrificial anode Anodes protect the glass lined tank from corrosion by sacrificing themselves through electrolysis When the anode material is consumed there is no more protection and corrosion of the tank accelerates Inspection of the anode every 6 to 12 months allows you to identify a spent anode and replace it Replace the anode when its diameter is 3 8 1 cm of an inch or annually w...

Page 16: ...ure of the water is increased more scale is deposited on the elements 3 Mineral level characteristics of the water supply Regardless of water treatment the elements should be examined regularly STRANGE SOUNDS Water scale accumulations may cause noises to occur during operation It is recommended that a lower heating element be removed periodically for examination If it is scaled all of the elements...

Page 17: ...akes strange sounds 1 Sediment or lime scale accumulations on the elements causes sizzling and hissing noises when the heater is operating The sounds are normal however the tank bottom and elements should be cleaned Refer to MAINTENANCE section of this manual for details 2 Some of the electrical components of the water heater make sounds which are normal ie contactors will Click or snap as the hea...

Page 18: ...The owner is responsible for all other costs Such costs may include but are not limited to a Labor charges for service removal repair or reinstallation of the water heater or any component part b Shipping delivery handling and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor ...

Page 19: ...19 NOTES ...

Page 20: ...20 www aosmithwaterheaters com ...

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