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15

instructions for installation of the valves. Before changing the factory 

setting on the thermostat, read the entire “Temperature Regulation” 

section in this manual.
It is recommended that lower water temperatures be used to avoid 

the risk of scalding. It is further recommended, in all cases, that the 

water temperature thermostat be set for the lowest temperature 

which satisfies your hot water needs. This will also minimize water 

scale formations on the heating elements and provide the most 

energy efficient operation of the water heater. Thermostat(s) are 

factory set at 120°F (49°C) unless specified differently by state 

requirements.

KEEPING THE THERMOSTAT SETTING AT 120°F WILL REDUCE 

THE RISK OF SCALDS.
Figure  1  shows  the  approximate  time-to-burn  relationship  for 

normal adult skin.

teMperature adjustMent

Always close and lock the cabinet door after making a temperature 

adjustment. Turn on electricity.

therMostat teMperature control

When the water heater 

cIrculatInG puMp

 (optional) is provided, 

horizontal and vertical model heater thermostats may be set to 185°F 

if dishwasher rinse water is supplied by the heater.

General

Water heater maintenance includes inspection and testing of the 

Temperature Pressure Relief Valve, periodic tank flushing and 

cleaning, and removal of lime scale from the heating elements. 

Where used, water heating system circulating pumps should 

be oiled.

Tank  flushing  and  circulating  pump  lubrication  should  be 

performed in accordance with the maintenance schedule, see 

Table 6 on page 16. Tank sediment removal and element lime 

scale removal must be performed when needed as determined 

by periodic inspections.

anode InspectIon and replaceMent

This  water  heater  is  equipped  with  a  sacrificial  anode. Anodes 

protect  the  glass-lined  tank  from  corrosion  by  sacrificing 

themselves  through  electrolysis.  When  the  anode  material  is 

consumed, there is no more protection and corrosion of the tank 

accelerates.

Inspection of the anode every 6 to 12 months allows you to identify 

a spent anode and replace it. Replace the anode when its diameter 

is 3/8” (1 cm) of an inch, or annually which ever is first. Aggressive, 

very  hot  and  softened  water  causes  rapid  consumption  of  the 

anode requiring frequent inspections. Anodes are available from 

your distributor or A.O. Smith.

MaIntenance

wIthout

 the circulating pump, horizontal model heaters should be 

set not higher than 165°F. Vertical models may be set as desired, 

not to exceed 185°F.

Where 

MultIple therMostats

 are used on a vertical model 

heater, they may all be set at the same temperature or 2° to 4°F apart 

to achieve “step control”. The bottom thermostat is set the hottest 

and the top thermostat the coolest.

 

 Temperature  

Time to Produce 2nd & 3rd 

 

Settings 

Degree Burns on Adult Skin 

 

180°F (82°C)

 

Nearly Instantaneous

 

160°F (71°C) 

About 1/2 second

 

150°F (66

°C) 

About 1-1/2 seconds

 

140°F (60°C) 

Less than 5 seconds

 

130°F (54°C) 

About 30 seconds 

 

120°F (49°C) 

More than 5 minutes

 

80°F (27°C) 

- - - - - - - - - - - - - - - - 

fIGure 1.

teMperature control (MechanIcal therMostat)

fIGure 2a.

solId state step control (wIth or wIthout ModulatIon)

Additional  instructional  literature  is  provided  with  the  heater 

sequencer control.

hIGh teMperature deVIces

A manual reset temperature high limit is in the control circuit 

in addition to the automatic device previously described. The 

contacts open at 210°F and must be manually reset after the 

temperature  hi-limit  switch  has  been  activated  and  the  water 

temperature is below 210°F.

The  reset  button  is  located  on  the  temperature  hi-limit  in  the 

control  cabinet  of  the  heater.  Disconnect  the  power  before 

opening the door to push the reset button.

Summary of Contents for DHE-10.000

Page 1: ...nce COMMERCIAL ELECTRIC WATER HEATERS ASME Thank you for buying this energy efficient water heater fromA O Smith Water Products Company We appreciate your confidence in our products MODELS DVE 150 THRU DVE 10000 DHE 200 THRU DHE 10000 INSTALLATION OPERATION SERVICE MAINTENANCE LIMITED WARRANTY A DIVISION OF A O SMITH CORPORATION RENTON WASHINGTON ...

Page 2: ...that of a Qualified Agency as defined by ANSI below in the field involved Installation skills such as plumbing air supply venting gas supply electrical supply are required in addition to electrical testing skills when performing service ANSI Z223 1 2006 Sec 3 3 83 Qualified Agency Any individual firm corporation or company that either in person or through a representative is engaged in and is resp...

Page 3: ...3 GENERAL SAFETY When servicing this unit verify the power to the unit is turned off prior to opening the control cabinet door ...

Page 4: ...echnician 4 Carefully plan your intended placement of the water heater Examine the location to ensure the water heater complies with the Locating the New Water Heater section in this manual INSTALLATION AND SERVICE OF THIS WATER HEATER REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED TRADESMAN OR QUALIFIED AGENCY Page 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK ARE REQUIRED 5 For install...

Page 5: ...5 dimensions and capacities data ...

Page 6: ...6 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DVE Vertical Water Heater typical ...

Page 7: ...7 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DHE Horizontal Water Heater typical ...

Page 8: ...ABILITY EQUIVALENT TO THAT OF A QUALIFIED AGENCY PAGE 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK IS REQUIRED general The installation must conform to these instructions and the local code authority having jurisdiction Grounding and electrical wiring connected to the water heater must also conform to the National Electrical Code NFPA70 This publication is available fromThe National Fire P...

Page 9: ...ng the requirements for Relief Valves for Hot Water Supply Systems ANSI Z21 22 and the ASME code If replaced the valve must meet the requirements of local codes but not less than a combination temperature and pressure relief valve certified as indicated in the above paragraph Contact the A O Smith Customer Care Center for replacement temperature pressure relief valves 800 527 1953 The valve must b...

Page 10: ...water heater Heater Circuits The water heater s electrical components are pictured and identified by the Features and Components illustrations on pages 6 and 7 The model and rating plate illustration identifies the heater electrical characteristics The heater has two electrical circuits Control Circuit 120V circuit containing all safety and control devices The control circuit operates the contacto...

Page 11: ...11 electrical and recoveries data TABLE 2 ...

Page 12: ...12 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 300 600 VOLTS STANDARD THERMOSTAT CONTROL WIRING WYE ...

Page 13: ...13 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 208 240 VOLTS STANDARD THERMOSTAT CONTROL WIRING DELTA ...

Page 14: ...be manually de energized if full capacity is not needed Filling the Water Heater To fill the water heater with water 1 Turn off the electrical disconnect switch 2 Turn off pilot toggle switch 3 Close the heater drain valve 4 Open a nearby hot water faucet to allow the air in the system to escape 5 Fully open the cold water inlet valve filling the heater and piping 6 Close the hot water faucet when...

Page 15: ...ipped with a sacrificial anode Anodes protect the glass lined tank from corrosion by sacrificing themselves through electrolysis When the anode material is consumed there is no more protection and corrosion of the tank accelerates Inspection of the anode every 6 to 12 months allows you to identify a spent anode and replace it Replace the anode when its diameter is 3 8 1 cm of an inch or annually w...

Page 16: ...ure of the water is increased more scale is deposited on the elements 3 Mineral level characteristics of the water supply Regardless of water treatment the elements should be examined regularly STRANGE SOUNDS Water scale accumulations may cause noises to occur during operation It is recommended that a lower heating element be removed periodically for examination If it is scaled all of the elements...

Page 17: ...akes strange sounds 1 Sediment or lime scale accumulations on the elements causes sizzling and hissing noises when the heater is operating The sounds are normal however the tank bottom and elements should be cleaned Refer to MAINTENANCE section of this manual for details 2 Some of the electrical components of the water heater make sounds which are normal ie contactors will Click or snap as the hea...

Page 18: ...The owner is responsible for all other costs Such costs may include but are not limited to a Labor charges for service removal repair or reinstallation of the water heater or any component part b Shipping delivery handling and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor ...

Page 19: ...19 NOTES ...

Page 20: ...20 www aosmithwaterheaters com ...

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