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6. TROUBLESHOOTING

Fault

Possible Causes

Corrective Action

No or low hot water 
flow

Hot water or exhaust pipes are blocked 

Check for blockages on both pipes

Child lock is on 

Unlock the child lock

No hot water in tank

Wait for water to refill and try again

Air bubbles in dispenser unit

Try again after 10 seconds

Faucet dispenser is faulty

Replace faucet dispenser 

No room temperature 
water 

There is no water in the water purifier 
tank 

Check water purifier for any alerts 
pertaining to water shortage

Water purifier is leaking

Check water purifier for any alerts 
pertaining to water leaks

Water purifier connection is 
disconnected

Reconnect water purifier and faucet 
dispenser

Faucet dispenser is faulty

Replace faucet dispenser

Circuit board failure 

Call AOS Bath service hotline 6842 0030

System is not heating 
up

System is powered off

Power on from button on tank body

System is in room temperature mode

Switch the mode on the faucet

Main control board failure 

Call AOS Bath service hotline 6842 0030

Top of the tank 
produces a lot of 

steam

Thermostat failure

Power off system immediately and call 
AOS Bath service hotline 6842 0030

Code

Qty

Code

Qty

Tank

1

Instruction manual

1

Faucet dispenser

1

Faucet installation accessories

1

4-core data cable

1

Tank installation accessories

1

5-core data cable

1

Flexible pipes

NA

IN THE BOX

TROUBLESHOOTING

Summary of Contents for aosbath D25A2

Page 1: ...User Guide Hot Water Dispenser HWT3...

Page 2: ...rsonal injury or death The hot water tank should be installed under sink below the faucet Do not place the tank on the countertop or mount it on a wall The recommended height distance between the tank...

Page 3: ...ented heating system for safe and convenient under sink storage that does not give out steam The hot water inner tank material is a food grade 304 stainless steel tank and comes equipped with a self c...

Page 4: ...5 Replenish Mode Unlock the system to toggle between two replenishment modes Hot water button Room temp water button 6 Temperature Setting Unlock the system to toggle between four temperature modes Re...

Page 5: ...plete setup A buzzer will sound to signal an effective reset to factory settings Note If you do not hear the buzzer the system has not been reset Repeat the steps again Press or raise the hot water bu...

Page 6: ...fter 10 minutes of inactivity the system enters sleep mode and the panel will only display the logo and child lock indicator Touch any key on the panel to exit sleep mode 2 If the heat function of the...

Page 7: ...ser should be mounted on the countertop and the tank should be below it under the sink 2 Check that you have the necessary tools on hand for the installation An electric drill a pair of needle nosed p...

Page 8: ...visible Align the faucet with the mounting base and use a wrench to fix the nut firmly on to the mounting base 6 Tighten the nut Nut Wrench 7 Complete installation Place base cap above the nut to com...

Page 9: ...ocket 2 Before connecting the new water purifier to the hot water tank ensure the water purifier has been flushed correctly Exhaust Water purifier data cable Purified water feed tube Faucet data cable...

Page 10: ...r Check valve Heater cover steam condenser Right panel Water level sensors Thermal insulation Bottom cover Power supply board LED display Power button Solenoid valve Left panel Heating indicator Heati...

Page 11: ...nted circuit board Fuse Primary heating element Water Purifier Heating element Thermostat Water level sensors Filter replacement data cable SYSTEM Solenoid valve Purified water direct from filter Room...

Page 12: ...water leaks Water purifier connection is disconnected Reconnect water purifier and faucet dispenser Faucet dispenser is faulty Replace faucet dispenser Circuit board failure Call AOS Bath service hot...

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