A.O. Smith 500, User'S Information Manual

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NEW BOILER LIMITED WARRANTY
A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this hydronic boiler:
1. If within TEN years after initial installation of the boiler, the heat exchanger shall prove upon examination by the warrantor to be defective in
material or workmanship, the warrantor, at his option, will exchange or repair such part or portion. This term is reduced to FIVE years if this
boiler is used for volume hot water supply purposes other than hydronic space heating.
a. This warranty is extended to the owner for all other parts or portion during the FIRST year following initial installation of this boiler.
b. The warranty on the repair or replacement of the part or portion will be limited to the unexpired term of the original warranty.
2. CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the boiler is installed in accordance with local plumbing and building codes, ordinances and regulations,
the printed instructions provided with it and good industry practices. In addition, an appropriately sized safety relief valve certified to the ASME
Boiler and Pressure Vessel Code must have been installed and fresh water used for filling and makeup purposes;
a. This warranty shall apply only when the boiler is used:
(1)
at temperatures not exceeding the maximum setting of its operative and/or high limit control;
(2) at water pressure not exceeding the working pressure shown on the boiler;
(3) when filled with boiler water, free to circulate at all times and with the heat exchanger free of damaging scale deposits;
(4) in a noncorrosive and non-contaminated atmosphere;
(5) in the United States, its territories or possessions, and Canada;
(6) at a water velocity flow rate, not exceeding or below the Boiler's designed flow rates;
b. Any accident to the boiler, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form will void this
warranty.
3. SERVICE AND REPAIR EXPENSE
Under this limited warranty the warrantor will provide only a replacement part. The owner is responsible for all other costs. Such costs may
include but are not limited to:
a. Labor charges for service removal, repair or reinstallation of the component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the replacement part from the nearest distributor and returning the
claimed defective part to such distributor.
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement.
4. LIMITATIONS ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this boiler under state law are limited to one (1) year
duration for the boiler or any of its parts. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
5. CLAIM PROCEDURE
Any claim under the warranty should be initiated with the dealer who sold the boiler, or with any other dealer handling the warrantor’s products.
If this is not practical, the owner should contact:
U.S. Customers Canadian Customers
A. O. Smith Water Products Company A. O. Smith Enterprises Ltd.
500 Tennessee Waltz Parkway, P. O. Box, 310 - 768 Erie Street
Ashland City, TN 37015 Stratford, Ontario N5A 6T3
Telephone: 800 323-2636 Telephone: (519) 271-5800
a. The warrantor will only honor replacement with identical or similar parts thereof which are manufactured or distributed by the warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
6. DISCLAIMERS
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE BOILER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE BOILER. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER
CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO
ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR TORT.
a.
Some states or provinces do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or
exclusions may not apply to you.
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the boiler’s
rating plate.
Owner_________________________________________________________________________________________________________________________
Installation Address____________________________________________________________________________________________________
City and State or Province_______________________________________________________Postal/Zip Code___________________________
DateInstalled_____________________________Model No.____________________________Serial No._________________________________
Dealer’s Name________________________________________________________________________________________________________
Dealer’s Address______________________________________________________________PhoneNo.________________________________
FILL IN WARRANTY AND KEEP FOR FUTURE REFERENCE