4D Garage Doors Pty Ltd
Warranty – 4DS1 v1
Important document: To be kept by the user of the Product
If you are a consumer under the Australian Consumer Law, 4D Garage Doors Pty Ltd (
4D Doors
) will provide you, the original
purchaser
of this 4DS1 v1 (
Product
), with this limited warranty in addition to any rights that you have under Australian
consumer protection laws.
This warranty is in addition to, and does not exclude, restrict or modify your guarantees and
other legal rights under Australian Consumer law.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
This warranty only applies to Product sold by 4D Doors or an authorised dealer in Australia. An approved and authorised dealer
meaning an approved reseller of 4D Doors’ products purchased from 4D Doors for the purpose of supplying those products to
the end consumer. This warranty document is not intended to create a contract between 4D Doors and the purchaser.
Except for this warranty, 4D Doors gives no warranties of any kind whatsoever (whether express or implied) in relation to the
Product and all warranties relating to the Product are hereby excluded to the extent permissible by law. 4D Doors will not
accept any additional warranties or conditions provided by others which attempt to modify the terms of this warranty.
Subject to your non-excludable rights under the Australian Consumer Law, 4D Doors expressly excludes any liability for
consequential loss, incidental or indirect damages (including but not limited to damages for loss of business profits, business
interruption and loss of business information) due to a defect of the Product. In particular, any loss or damage caused to other
equipment or accessories used with the Product or any loss resulting from a delay in repair, is excluded to the extent permitted
by law.
Conditions of Warranty
Subject to the terms of this warranty, 4D Doors warrants to the original purchaser that:
1.
the Product will be free from defects in materials and workmanship for a period of 5 years from the date of purchase or
10,000 cycles (whichever occurs first) for the motor, and 3 years from the date of purchase or 6,000 cycles (whichever
occurs first) for the electronics and mechanics. A cycle means one opening and closing cycle of the door.
2.
the remote-controlled transmitters and accessories included with the Product will be free from defects in materials and
workmanship for a period of 12 months from the date of purchase.
3.
where the Product is installed by 4D Doors, the installation service is covered for a period of twelve months from
defects in materials and workmanship.
Subject to the following conditions and any non-excludable statutory rights, 4D Doors will, at its option, either repair or replace
any proven defects in materials or workmanship;
(a) The garage door to which the Product is fitted must be “spring balanced” and able to be opened and closed by a force
not exceeding 15 kilograms.
(b) Proof of purchase must be presented.
(c) The Product must have been serviced by a professional authorised by 4D Doors at intervals not exceeding 12 months
(the cost of servicing is not covered by this warranty).
(d) The Product is well maintained and kept in good working condition.
(e) The supplier must be notified as soon as practicable of any defect covered by this warranty. If the Product was supplied
by an authorised 4D Doors dealer and this dealer cannot be contacted, then notification must be made as soon as
practicable to 4D Doors.
(f) This Warranty is limited to Return-to-Base (RTB) repair and does not cover labour or associated costs for on-site
attendance. The purchaser is responsible for the cost of returning the Product to the supplier or to 4D Doors. The
purchaser is responsible for the cost of labour and any travel or other additional expenses incurred for any on-site
attendance.
(g) Any Product repaired or replaced during the warranty period will be covered by the terms of this warranty until the
expiration of the original warranty period.
(h) Where 4D Doors, or its Authorised Dealer, in its absolute discretion determines that a warranty claim is not being covered
under the conditions of this warranty, then 4D Doors or its authorised dealer (as the case may be) reserves the right to
charge for reasonable reimbursement of expenses for assessing the claim, and these must be paid by the
purchaser before the Product will be returned (at the purchaser’s expense)
(i) This warranty is not transferrable.
(j) Repairs may be conducted using refurbished components, and Products presented for repair may be replaced with
refurbished products of similar type.
(k) Products must be returned in original or suitably safe packaging.
(l) This warranty is only applicable for repairs to Products in Australia.
