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21

 TROUBLESHOOTING

WHAT TO DO WHEN ...

... the motor does not run?

 

 Mains voltage is missing.

 Transmitter was not paired correctly.

... the motor is running in the wrong direction?

 Change the direction of rotation with the transmitter (see Changing the direction of rotation of the radio motor 

>

 page 15).

... the motor does not switch off at the set point?

 

Check fit of limit switch adapter (must be flush with motor head and shutter shaft).

 

Roller capsule is not fixed or roller shutter shaft is too short.

... the motor does not switch off at all?

 End points are not set or set incorrectly. Set end points again (

>

 page 16).

... the motor stops running after continuous operation?

 The thermal protection switch of the motor has tripped. After a cooling phase (min. 10 min.), the motor is ready for operation again.

... the motor cannot be paired?

 Radio motor was not set to „ready to learn” by switching power supply off / on or the P1 key.

 Switch off / switch on power supply or press P1 button and perform teach-in procedure again.

 Pairing by pressing the keys must be done within 10 sec. after switching on the power supply and beeping of the motor. 

 Group channel 0 set for multi-channel transmitters (can only be taught to channel 1-5 or 1-15). 

 Battery is too weak or empty.

... the motor does not operate at the specified speed?

 Check roller shutter weight; if necessary, correct slanted installation of roller shutter shaft or eliminate mechanical friction in roller shutter box or rail guide. 

 ROCKER SWITCH 

Attention! 

Do not use blind switches, they 
can cause damage to the system  
and the motors. 

1 x Press 

Rocker switch

Motor moves in 

upward direction

Motor 

stops

Motor moves in 

downward direction

Motor 

stops

3T-MOTORS Radio tubular motors

  |  Troubleshooting

Summary of Contents for 3T-MOTORS 3T45-RB

Page 1: ...rol via smart phone tablet PC or via voice commands with Alexa or Google Assistant INTELLIGENT DRIVES CONTROLS FOR SHUTTERS AND AWNINGS INSTALLATION OPERATING INSTRUCTIONS Instructions and notes for i...

Page 2: ...motor wiring Page 13 Notes on the setting of the motor Programming notes Page 14 Functions P1 button Page 14 Programming Pairing handheld transmitter Page 15 Changing the direction of rotation of the...

Page 3: ...ce Friction losses must be taken into account rail guidance of approx 10 Roller shutter area m x Weight roller shutter material m Weight roller shutter kg 10 Friction losses Required traction force kg...

Page 4: ...d original accessories from the manufacturer The mains connection cable of the drives must be laid internally in the empty conduit up to the junction box The local electrical regulations must be obser...

Page 5: ...Nm 60 kg 9 m 7 m 200 W 4 W 15 U min 22 U 230 V 656 mm 635 mm 3 m 4 min IP44 4260601764107 3T45 40RB 40 Nm 80 kg 11 m 9 5 m 228 W 4 W 15 U min 22 U 230 V 656 mm 635 mm 3 m 4 min IP44 4260601764114 3T35...

Page 6: ...Steel shafts with an internal fold will damage and destroy the motor Grinding marks of any kind on the motor housing will void the warranty The inspection cover of the roller shutter box must be easil...

Page 7: ...versal bearing and cover cap bearing 3T45 30RB 3T45 40RB clip bearing Use one of the two motor bearings depending on the installation situation 1 2 3 4 5 6 7 8 9 10 11 Please note The motor can be ins...

Page 8: ...clip bearing Installation with universal bearing Push the motor with the square into the opening of the bearing and secure with cotter pin Installation with cover cap bearing Remove screws from metal...

Page 9: ...4 7 4 8 5 Mount bearings Remove old wall bearing on motor side left or right installation possible Mount motor bearing at this point 2 mounting options Universal bearing cotter pin and cover cap beari...

Page 10: ...rical connection of the roller shutter motor and control unit may only be carried out by qualified personnel 1 8 Programming radio transmitter Pair the radio handheld transmitter to the shutter motor...

Page 11: ...0 only use shafts with an external fold Steel shafts with an internal fold will damage and destroy the motor Explanation Avoid overstressing and resulting premature aging of the motor by using the cor...

Page 12: ...e support tube fig 3 4 Remove the crank mechanism fig 3 5 Attention Awning arms are under strong tension 2 1 2 2 2 3 2 4 3 1 3 2 3 2 3 4 Remove the shaft capsule from the shaft fig 3 6 If the shaft ca...

Page 13: ...e the wire end caps onto the wire ends and press them together with crimping pliers or combination pliers 5 Programming radio transmitter Pair the radio hand held transmitter to the awning motor See P...

Page 14: ...ransmitter that was paired first will be overwritten Important explanations on setting and programming the motor Please read carefully before setting the motor NOTES ON THE SETTTING OF THE MOTOR FUNCT...

Page 15: ...Long beep from motor down and up Press Up button Down button simultaneously for 2 sec If the up and down buttons triggers the wrong direction of travel you can change the direction of rotation of the...

Page 16: ...upper end point 1 x Press Stop button to stop motor The motor confirms the programming with 3 beeps and down and up OK 3 Setting lower end point Press and hold Stop button for 5 sec Press Down button...

Page 17: ...programming with 3 beeps and 3 x down and up OK Move to intermediate position with Up or Down button 1 x Press Stop button 1 x Press button P2 Set Up 1 x Press Stop button Beep from motor down and up...

Page 18: ...ss P1 button 3 x Beep from motor Note The endpoints must already be programmed to be able to use this method 1 x Press button P2 Set Up Delete handheld transmitter Beep from motor down and up 1 x Pres...

Page 19: ...tor confirms the programming with 3 x beep and down and up OK Activate deactivate initialization of the pairing process by switching on the power supply ON Initialization of the pairing process for ha...

Page 20: ...ate position Delete intermediate position P2 a P2 a P2 b P1 Up b Down b P2 a P2 a P2 b P2 Stop P2 P2 Up Ab P2 Down P2 P2 Up Auf P2 Up P2 Up Stop Stop 5 sec Down Stop Stop 5 sec During ascent or descen...

Page 21: ...y for operation again the motor cannot be paired Radio motor was not set to ready to learn by switching power supply off on or the P1 key Switch off switch on power supply or press P1 button and perfo...

Page 22: ...ichtlinien erf llt 2014 30 EU EMV Richtlinie 2014 53 EU RED Richtlinie 2011 65 EU RoHS Richtlinie 2012 19 EU WEEE Richtlinie 2014 35 EU Niederspannungsrichtlinie angewandte Standards und Verordnungen...

Page 23: ...40 cm 160 cm Suspension spring Maxi Required when using roller shutter motors Maxi spring up to 65 mm profile height For roller shutter shaft SW60 Powder coated Anti burglary effect Pick up width 100...

Page 24: ...FOR SHUTTERS AND AWNINGS Service and Quality make the difference Social Media Links Info news and tips on roller shutters awnings smart home and more 3T Components GmbH Co KG Bahnhofstr 34 55578 Walle...

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