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46

Troubleshooting

Troubleshooting

Related messages

When the unit's power is on, messages such as those shown below may be 

displayed. When any such message is displayed on the screen, please respond 

as described below. If the same message is displayed after the treatment, or if a 

message other than the following appears, please contact your dealer or service 

company.
Although these messages will be automatically disappeared around several 

minutes, it will be reappeared every time the power is turned on.

Message

Description

CHANGE THE LAMP

AFTER REPLACING LAMP, 

RESET THE LAMP TIMER.

The time the lamp timer has counted is approaching 

2000 hours.

Preparation of a new lamp, and an early lamp change is 

recommended. After you have change the lamp, please be 

sure to reset the lamp timer. (

39

)

CHANGE THE LAMP

AFTER REPLACING LAMP, 

RESET THE LAMP TIMER.

THE POWER WILL TURN OFF

AFTER ** hr.

The time the lamp timer has counted is approaching 

2000 hours, so a lamp change within 

**

 hours is 

recommended.

When lamp usage reaches 2000 hours, the power will 

automatically be turned off. Please change the lamp by 

referring to the section “Lamp”. (

41

)  After you have 

changed the lamp, please be sure to reset the lamp timer. 

(

39

)

CHANGE THE LAMP

AFTER REPLACING LAMP, 

RESET THE LAMP TIMER.

THE POWER WILL TURN OFF 

AFTER 0 hr.

As the time the lamp timer has counted has reached 

2000 hours, the power will soon be automatically 

turned off.

Please immediately turn the power off, and change the lamp 

by referring to the section “Lamp”.  (

41

)  After changing 

the lamp, please be sure to reset the lamp timer.  (

39

)

NO INPUT IS DETECTED

ON ***

There is no input signal.

Please confi rm the signal input connection, and the status 

of the signal source.

SYNC IS OUT OF RANGE

ON ***  fH  *****kHz  fV  *****Hz

ON ***  fH  *****kHz  fV  *****Hz

The horizontal or vertical wavelength of the inputted 

signal is outside of the response parameters of this unit.

Please confi rm the specs for this unit or the signal source specs.

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Summary of Contents for Multimedia Projector S15

Page 1: ...ease refer to the pages written following this symbol NOTE The information in this manual is subject to change without notice The manufacturer assumes no responsibility for any errors that may appear in this manual The reproduction transmission or use of this document or contents is not permitted without express written authority Trademark acknowledgment VGA and XGA are registered trademarks of th...

Page 2: ...the partial magnify feature 21 Freezing the screen 21 Temporarily blanking the screen 21 Multifunctional settings 22 Using the menu function 22 Contents Contents EASY MENU 25 Aspect Zoom Keystone Mode Bright Contrast Color Tint Sharpness Whisper Mirror Reset Filter time Language Go to advanced menu PICTURE menu 27 Bright Contrast Gamma Color temp Color Tint Sharpness Progressive My memory IMAGE me...

Page 3: ...s many features this projector is extremely compact and slim which gives you more flexibility and usability to use it where you want About contents of package Your projector should come with the items shown below Contact immediately your dealer if anything is missing NOTE Keep the original packing materials for future reshipment For moving the projector be sure to use the original packing material ...

Page 4: ...er switch 16 17 6 17 6 Elevator button 12 S VIDEO port 14 18 19 VIDEO port 14 18 19 CONTROL port 14 Part names Projector Lamp door 42 Lamp unit is inside Elevator foot 12 Bottom side Bottom side Speaker Front Right side Rear Left side Control buttons 5 Ports See below Vent 10 Ports AUDIO port 14 Restart switch 17 RGB port 14 18 19 Kensington lock slot SALE on Projector Bulbs at www BulbAmerica com...

Page 5: ...utton 16 17 6 17 6 Controls Remote control SEARCH button 19 RGB button 18 VIDEO button 18 ASPECT button 19 MAGNIFY ON button 21 OFF button 21 FREEZE button 21 POSITION button 20 ESC button 24 STANDBY ON button 16 17 6 17 6 AUTO button 20 BLANK button 21 VOLUME button 18 MUTE button 18 KEYSTONE button 20 Zoom button 19 button 19 MENU button 22 Menu cursor buttons 18 40 ENTER button 18 40 RESET butt...

Page 6: ...ng please fasten the lens cover to the projector using the strap 1 Slowly turn over the projector so that the bottom is facing up 2 Fix the strap to the strap ring of projector 3 Fix the strap to the strap ring of lens cover 4 Attach the lens cover to the lens of projector and slowly turn over the projector so that the top is facing up Preparations Strap ring Projector Bottom side Strap Strap ring...

Page 7: ...ge of a battery wipe out the flower and then replace a battery If the flower adheres your body or clothes rinse well with water immediately Obey the local laws on disposing a battery To use the remote control please load the batteries Whenever the remote control starts to malfunction replace the batteries If you won t use the remote control for an extended period remove the batteries from the remote...

Page 8: ...r s remote sensor the remote control may not function correctly Adjust the direction of the projector to keep light from directly hitting the projector s remote sensor The remote control works with the projector s remote sensor The range of the remote sensor is 3 meters with a 60 degree range 30 degrees to the left and right of the remote sensor Also a remote signal reflected in the screen etc may ...

Page 9: ...d adapters that were connected to the projector s ports Then slowly turn the projector so that the lens side is facing up Please be careful for a projector not to fall While the projector is placed lens side up hold the projector 2 Remove the filter cover and the air filter Hold the knobs while pulling out it 3 Slowly turn the projector so that the bottom is facing up 4 Set a new or cleaned air filte...

Page 10: ...n a metallic thing or anything weak in heat Don t place the projector on a carpet cushion or bedding Don t place the projector in direct sunlight or near a hot object such as heater Put nothing about lens and vents of the projector Put nothing on the projector Put nothing that is sucked or sticks to the bottom of projector This projector has some intake vents also on the bottom Do not place the pr...

Page 11: ...ance m inch m inch m inch c Screen height cm inch c Screen height cm inch c Screen height cm inch c Screen height cm inch c Screen height cm inch down up up up 40 1 0 1 6 63 1 2 0 0 48 6 19 19 50 1 3 2 0 78 1 5 1 60 8 24 60 1 5 2 4 94 1 8 1 72 9 29 70 1 8 2 8 110 2 1 1 85 1 34 80 2 0 3 2 126 2 4 1 97 2 38 90 2 3 3 6 142 2 7 1 109 4 43 100 2 5 4 0 158 3 0 1 121 6 48 120 3 0 4 8 190 3 6 1 145 9 57 1...

Page 12: ...or feet Except for inclining by the elevator feet adjustment place the projector horizontally You can use the elevator feet to make adjustments if the surface on which you need to set the projector is uneven or if you otherwise need to adjust the angle of projection The adjustment range of the elevator feet is 0 to 9 degrees 1 Press and hold in the elevator buttons while holding the projector The ...

Page 13: ...ctors and tighten Some computers may have multiple display screen modes Use of some of these modes will not be possible with this projector For some RGB signal modes the optional Mac adapter is necessary When the image resolution is changed on a computer depending on an input automatic adjust function may take some time and may not be completed In this case you may not be able to see a check box t...

Page 14: ...er Audio cable stereo mini RGB cable Video out Audio out Audio cable stereo mini Audio cable stereo mini Audio out Component video cable Component video cable Audio out Audio cable stereo mini Video cable RS 232C cable S Video cable Component video out SALE on Projector Bulbs at www BulbAmerica com take additional 5 Off with coupon code 5PDF ...

Page 15: ...d for use with the power cord s specified voltage range Never modify the power cord Never attempt to defeat the ground connection of the three pronged plug Before connecting make sure that the power switch is the OFF position pressed the side marked O 1 Connect the connector of the power cord to the AC inlet of the projector 2 Firmly plug the power cord s plug into the outlet Setting up Power switc...

Page 16: ...tons may not function for these several seconds 3 Press the STANDBY ON button on the projector or remote control The projector lamp will light up and the POWER indicator will begin blinking green When the power is completely on the indicator will stop blinking and light green To display the picture select an input signal according to the section Selecting an input signal 18 POWER Solid orange POWE...

Page 17: ...switch before turning on again make the projector cool down at least 10 minutes without operating 1 Press the STANDBY ON button on the projector or remote control The message Power off will appear on the screen for approximately 5 seconds 2 Press the STANDBY ON button on the projector or remote control again while the message is visible The projector lamp will go off and the POWER indicator will b...

Page 18: ...ARCH of OPTION menu 38 the projector selects the S VIDEO port at first If no input is detected at the S VIDEO port projector will check the VIDEO port automatically VIDEO RGB SEARCH FREEZE OFF ON MAGNIFY ASPECT STANDBY ON AUTO BLANK MUTE VOLUME KEYSTONE POSITION ESC ENTER MENU RESET ZOOM MUTE VIDEO RGB SEARCH FREEZE OFF ON MAGNIFY ASPECT STANDBY ON AUTO BLANK MUTE VOLUME KEYSTONE POSITION ESC ENTER...

Page 19: ...video signal no signal 4 3 16 9 The NORMAL mode keeps the original aspect ratio of the signal At a HDTV component video signal of 1125i 1080i or 750p 720p only 16 9 mode can be selected Performing the automatic adjustment initializes the aspect ratio setting Adjusting the focus 1 Use the focus ring to focus on the picture VIDEO RGB SEARCH FREEZE OFF ON MAGNIFY ASPECT STANDBY ON AUTO BLANK MUTE VOL...

Page 20: ...s automatically identified regardless of this function The automatic adjustment operation requires approximately 10 seconds Also please note that it may not function correctly with some input Adjusting the position 1 Press the POSITION button on the remote control The POSITION indication will appear on the screen 2 Use the cursor buttons to adjust the picture position When you want to reset the ope...

Page 21: ... operation of changing the display condition automatic adjustment etc is executed Although the keystone distortion condition may vary in the MAGNIFY mode it will be restored when the projector exit the MAGNIFY mode Temporarily blanking the screen 1 Press the BLANK button on the remote control The blank screen will be displayed instead of the screen of input signal Please refer to the item BLANK of...

Page 22: ...ons of these menus are as follows ENTER Advanced MENU MENU RGB SELECT PICTURE IMAGE INPUT SETUP SCREEN OPTION EASY MENU BRIGHT CONTRAST GAMMA COLOR TEMP COLOR TINT SHARPNESS PROGRESSIVE MY MEMORY 0 0 DEFAULT 1 HIGH 0 0 0 TURN OFF SAVE 1 EASY MENU EASY MENU ASPECT ZOOM KEYSTONE MODE BRIGHT CONTRAST COLOR TINT SHRPNESS WHISPER MIRROR RESET FILTER TIME LANGUAGE 4 3 0 0 NORMAL 0 0 0 0 3 NORMAL NORMAL ...

Page 23: ... TEMP COLOR TINT SHARPNESS PROGRESSIVE MY MEMORY 0 0 DEFAULT 1 HIGH 0 0 0 TURN OFF SAVE 1 ENTER MENU RGB SELECT PICTURE IMAGE INPUT SETUP SCREEN OPTION EASY MENU Go To Easy Menu Advanced Menu Main EASY MENU EASY MENU ASPECT ZOOM KEYSTONE MODE BRIGHT CONTRAST COLOR TINT SHRPNESS WHISPER MIRROR RESET FILTER TIME LANGUAGE 4 3 0 0 NORMAL 0 0 0 0 3 NORMAL NORMAL 0 ENGLISH Go To Advance Menu ASPECT is c...

Page 24: ...int at RESET on the dialog using the cursor button Note that items whose functions are performed simultaneously with operation ex LANGUAGE H PHASE etc aren t reset 7 To close the menu Press the MENU button again Even if you don t do anything the operation will complete and the menu will disappear automatically after about 10 seconds Multifunctional settings MENU RGB SELECT PICTURE IMAGE INPUT SETU...

Page 25: ...e the display on the menu for the MODE is CUSTOM BRIGHT Using the buttons adjusts the brightness See the item BRIGHT of section PICTURE menu 27 CONTRAST Using the buttons adjusts the contrast See the item CONTRAST of section PICTURE menu 27 COLOR Using the buttons adjusts the strength of whole color See the item COLOR of section PICTURE menu 28 This item can be chosen only at a video signal TINT U...

Page 26: ...sing the button displays a dialog to make sure To perform reset point at RESET using the button 24 FILTER TIME Performing this item resets the filter timer which counts use time of air filter See the item FILTER TIME of section OPTION menu 39 LANGUAGE Using the buttons switches the language of menu See the item LANGUAGE of section SCREEN menu 35 Go To Advanced Menu Pointing at the Go To Advanced Men...

Page 27: ...y scale of 9 steps Ramp Gray scale of 15 steps Eight of equalizing bars corresponds to eight of tone level of test pattern except the darkest in the left end If you want to adjust the 2nd tone from left end on the test pattern use the equalizing adjustment bar 1 The darkest tone at the left end of the test pattern cannot be controlled with any of equalizing adjustment bar With the PICTURE menu ite...

Page 28: ...ern for checking the effect of your You can display a test pattern for checking the effect of your Y adjustment by pressing the ENTER button Each time you press the ENTER button the pattern changes as below No pattern Gray scale of 9 steps Ramp Gray scale of 15 steps COLOR Using the buttons adjusts the strength of whole color Strong Weak This item can be chosen only at a video signal TINT Using th...

Page 29: ...h a case please select the TURN OFF even though the screen image may lose the crisp MY MEMORY Choosing a mode of MY MEMORY using the buttons and then pressing the button or the ENTER button performs each function LOAD1 LOAD2 LOAD3 LOAD4 SAVE4 SAVE3 SAVE2 SAVE1 This projector has 4 numbered memories for adjustment data Performing the LOAD1 LOAD2 LOAD3 or LOAD4 loads the data on the memory whose num...

Page 30: ...s just for your reference and might not be exact display ratio V POSITION Using the buttons adjusts the vertical position Up Down H POSITION Using the buttons adjusts the horizontal position Left Right H PHASE Using the buttons adjusts the horizontal phase to eliminate flicker Right Left This item can be chosen only at a RGB signal or a component video signal except 525i 480i and 625i 576i With the...

Page 31: ... picture may still be incorrectly adjusted Use a bright picture when adjusting At a video signal S VIDEO VIDEO The video format best suited for the respective input signal the vertical position the horizontal position phase and the aspect will be automatically adjusted COMPONENT The vertical position the horizontal position the clock phase and the aspect will be automatically adjusted This functio...

Page 32: ...nal type is identified automatically independently of this function The AUTO mode automatically selects the optimum mode The AUTO operation may not work well at some signals If the picture becomes unstable ex an irregular picture a color lack please select the mode depending on the input signal With the INPUT menu items shown in the table below can be performed Choose an item using the cursor butto...

Page 33: ...tion may cause a certain degradation of the picture In such a case please select the TURN OFF INFORMATION Choosing this item displays a dialog titled INPUT INFORMATION It shows the information about the current input The FRAME LOCK message on the dialog means the frame lock function is working 33 This item can t be chosen at no signal INPUT INFORMATION RGB 1024x768 60 0 FRAME LOCK INPUT INFORMATIO...

Page 34: ...et to WIDE whenever possible WHISPER Using the buttons turns off on the whisper mode NORMAL WHISPER When the WHISPER is selected acoustic noise and screen brightness are reduced MIRROR Using the buttons switches the mode for mirror status NORMAL H INVERT V INVERT H V INVERT VOLUME Using the buttons adjusts the volume High Low With the SETUP menu items shown in the table below can be performed Choo...

Page 35: ... you can register a desired screen ORIGINAL screen is the existing standard screen BLUE WHITE and BLACK are non patterned plain screens in each color To avoid remaining as an afterimage the MyScreen and the ORIGINAL screens will change to the BLACK screen after several minutes For the MyScreen please refer to the item MyScreen 36 With the SCREEN menu items shown in the table below can be performed...

Page 36: ... Choosing this item displays a dialog titled MyScreen It will ask you if you start capturing the picture from the current screen Please wait for the target picture to be displayed 2 Press the ENTER button when the picture is display The picture will freeze and the frame for capturing appears To stop performing press the RESET or ESC button 3 Using the buttons adjust the frame position Please move ...

Page 37: ...ff the message function TURN ON TURN OFF When the TURN ON is selected the following message function works AUTO IN PROGRESS while automatically adjusting NO INPUT IS DETECTED SYNC IS OUT OF RANGE Searching while searching for an input signal Detecting when an input signal is detected The indication of the input signal by changing The indication of the aspect ration by changing SCREEN menu continue...

Page 38: ...When the time is set to 1 to 99 and when the passed time with a no signal or an unsuitable signal reaches at the set time the projector lamp will go off and the power indicator begins blinking Please refer to the section Turning off the power 17 With the OPTION menu items shown in the table below can be performed Choose an item using the cursor buttons on the projector or remote control and press ...

Page 39: ...the section Lamp 41 42 FILTER TIME The filter time is the time counted after the last resetting It is shown in the OPTION menu as the use time of the air filter Performing this item resets the time Pressing the RESET button on the remote control or the button on the projector for about 3 seconds displays a dialog to make sure To perform reset point at RESET using the button RESET CANCEL Please reset...

Page 40: ...ctly In such a case please choose DISABLE to disable the automatic adjustment and adjust manually ENABLE DISABLE GHOST 1 Choose a color element of ghost using the buttons 2 Adjust the chosen element using the buttons 2 Adjust the chosen element using the buttons 2 to disappear ghost FACTORY RESET To perform reset point at RESET using the button To perform reset point at RESET using the button T By...

Page 41: ...t comes out of the projector vents or get it in your eyes or mouth Before replacing the lamp turn the projector off and unplug the power cord then wait at least 45 minutes for the lamp to cool sufficiently Handling the lamp while hot can cause burns as well as damaging the lamp Never unscrew except the appointed marked by an arrow screws Do not open the lamp door while the projector is suspended f...

Page 42: ... and slowly pick up the lamp by the handles 6 Insert the new lamp and retighten firmly two screws that are loosened in the previous process to lock it in place 7 Interlocking the 2 tabs of the lamp door to the projector position the lamp door on the projector and push the center point of two claws to fix the lamp door Then retighten firmly the screw of the lamp door 8 Slowly turn the projector so tha...

Page 43: ... the projector bottom up Usual filter cover Filter cover s knobs Filter cover s knobs Air filter s knob WARNING Do not replace the air filter during use or immediately after use Handling while the projector is in a high temperature could cause a burn and or malfunction to the projector Before operating make sure that the power switch is off that the power cord is not plugged in and that the projector...

Page 44: ...his projector 5 Position the air filter and filter cover into place 6 Slowly turn the projector so that the top is facing up except for the case of bottom up use 7 Turn the projector on and reset the filter time using the FILTER TIME function of OPTION menu 39 NOTE Incorrectly resetting of the filter timer resetting without replacement or neglect of resetting after replacement will result in incorrect...

Page 45: ...ts Inside of the projector In order to ensure the safe use of your projector please have it cleaned and inspected by your dealer about once every year Caring for the lens If the lens is flawed soiled or fogged it could cause deterioration of display quality Please take care of the lens being cautious of the handling 1 Turn the projector off and unplug the power cord Allow the projector to cool suffi...

Page 46: ...counted is approaching 2000 hours so a lamp change within hours is recommended When lamp usage reaches 2000 hours the power will automatically be turned off Please change the lamp by referring to the section Lamp 41 After you have changed the lamp please be sure to reset the lamp timer 39 CHANGE THE LAMP AFTER REPLACING LAMP RESET THE LAMP TIMER THE POWER WILL TURN OFF AFTER 0 hr As the time the l...

Page 47: ...eaning the air filter Please immediately turn the power OFF and clean or change the air filter by referring to the Air Filter section of this manual After you have cleaned or changed the air filter please be sure to reset the filter timer 39 NOTE A lamp has a finite product life Lamps are characterized by the fact that after long hours of usage a lamp will no longer light up or the lamp will break or b...

Page 48: ...per response measure using the item descriptions below as reference Blinking In Red or Lighting In Red Lighting In Red Turned off The lamp does not light and there is a possibility that interior portion has become heated Please turn the power off and allow the unit to cool down at least 20 minutes After the projector has sufficiently cooled down please make confirmation of the following items and th...

Page 49: ...e exceed 35 C If the same indication is displayed after the treatment please set the HIGH at the FAN SPEED of the item SERVICE of the OPTION menu 40 Lighting In Green Alternative blinking in Red There is a possibility that the interior portion has become overcooled Please use the unit within the usage temperature parameters 5 C to 35 C After the treatment resent the power to ON Lighting In Green S...

Page 50: ...eset all settings to factory default Then if the problem is not removed after maintenance please contact your dealer or service company Phenomenon Cases not involving a machine defect Reference page Power does not come on The electrical power cord is not plugged in Correctly connect the power cord 15 The power switch is not set to the on position Set the power switch to On 16 The main power source...

Page 51: ... SPACE settings using the menu functions 25 28 32 COLOR SPACE setting is not suitable Change the COLOR SPACE setting to AUTO RGB SMPTE240 REC709 or REC601 32 Pictures appear dark The brightness and or contrast are adjusted to an extremely low level Adjust the BRIGHT and or CONTRAST settings to a higher level using the menu function 25 27 The WHISPER function is working Select the NORMAL to the ite...

Page 52: ...1 65 f 20 4 mm Lamp 165W UHB Power Supply AC100 120V 2 7A AC220 240V 1 5A Power Consumption 240W Temperature range 5 35 C Operating Size 285 W x 73 H x 202 D mm Not including protruding parts Please refer to the following figure Weight mass 2 2 kg Ports RGB input RGB D sub 15pin mini x 1 Communication port CONTROL CONTROL CONTROL D sub 9pin x 1 Video input VIDEO RCA x 1 S VIDEO S Video x 1 Audio in...

Page 53: ...53 Specifications Specifications continued unit mm unit mm 202 285 69 33 5 73 83 SALE on Projector Bulbs at www BulbAmerica com take additional 5 Off with coupon code 5PDF ...

Page 54: ...over for ceiling installation 78 8118 9586 7 Not included with Basic Packet Part Number RCA Video cable 78 8118 8482 0 S Video cable 78 8118 3238 1 Ultra value warranty S15 US only 78 6969 9796 0 How to Order Please order these parts through your dealer or contact 3M Customer Service at the following number In U S or Canada 1 800 328 1371 In other locations contact your local 3M sales office SALE o...

Page 55: ...ct the operation or perfor mance of the projector Use of this product in adverse conditions will void the product warranty Let us help you make the most of your next presentation We offer everything from presentation supplies to tips for better meetings And we re the only transparency manufacturer that offers a recycling program for your used transparencies For late breaking news handy reference a...

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