3M MG-1000 Manual Download

Page: 81 / 90

SST Transport and Burster Mechanism Manual

75-0302-1450-8, Version 1

Appendix C Getting Additional Support • 71

Appendix C: Getting Additional Support

If you have a product question that is not addressed in the documentation, contact your 3M

Parking Value Added Reseller (VAR). If you are a VAR or you do not have a VAR, call 3M

Product Support at one of the telephone numbers listed in the table below.

Whether you call, write, or fax, please have the following information available:

- A description of the events and the order in which they occurred

- The type of hardware you are using, with serial number and model number

- Firmware version, if applicable

- The type and configuration of software you are using

- Original sales order number

- Any messages that appear on your display screen and the exact wording

- Project name

- Returned Materials Authorization (RMA) number, if applicable

Table 10.1

3M Product Support Phone Numbers

Location

Phone

Fax

United States

(877) 777-3571

(512) 984-3367

Canada

(877) 777-3571

(512) 984-3367

Central America
South America

(512) 984-9255

(512) 984-3367

Summary of Contents for MG-1000

Page 1: ...SST Transport and Burster Mechanism Manual Version 1 3M Parking ...

Page 2: ......

Page 3: ...potential hazards Sidewalks should be parallel to entrance and exit lanes to eliminate the need for pedestrians to cross the lanes This decreases the risk of pedestrian accidents in the lanes Monitor Lanes operators must monitor remote entrance and exit lanes to be aware of patron activity in these areas especially when raising and lowering gates or operating other remote equipment Icons Pictogram...

Page 4: ...ar and tear excepted for two 2 years from the original date of purchase and ii for software products for ninety 90 days from the original date of purchase the software will materially perform the functions described in the accompany ing documentation 3M MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FI...

Page 5: ... Components 5 Reviewing the SST HP 1 Transport Components 5 Reviewing the SST HP 4 Transport Components 7 Solenoid Driven Print Linkage System 11 Hole Punch Sensors 11 Central Processing CPU Board 12 Breakout Board 18 Chapter 3 Burster Mechanism 21 Reviewing the Burster Mechanism 21 Reviewing the Parker 26 Installing the Burster Parker 26 Loading Tickets 31 Chapter 4 Preventive Maintenance 35 Tool...

Page 6: ... 51 Removing Jammed Tickets from the Burster 51 Adjusting Belt Tension 53 Replacing the PCB 4 PC Board 55 Replacing the PCB 2 Board 57 Replacing the Breakout Board 59 Adjusting Changing the Print Head in the SST Transport 60 Chapter 7 Troubleshooting 65 Appendix A Ticket Specifications 67 Appendix B Order and Return Procedures 69 Placing an Order 69 Requesting a Repair 70 Appendix C Getting Additi...

Page 7: ...ght Sensors 25 Figure 3 5 Parker 26 Figure 3 6 Location of Securing Knob on Single Infeed SST Ticket Burster 27 Figure 3 7 Aligned Burster and SST HP 1 Transport 28 Figure 3 8 Aligned Burster and SST HP 4 Transport 29 Figure 3 9 Parker Aligned with SST HP 1 Transport 29 Figure 3 10 Parker Aligned with SST HP 4 Transport 30 Figure 3 11 Cable Terminal on Burster 30 Figure 3 12 Inserting a Ticket int...

Page 8: ...8 Version 1 SST Transport and Burster Mechanism Manual Figure 6 8 SST Transport Ticket Throat End 61 Figure 6 9 SST Transport Guide Pin Cap Removed 61 Figure 6 10 Print Head Assembly Fixture 63 Figure A 1 SST Ticket Specifications 67 ...

Page 9: ...ding Ticket Path 14 Table 2 3 SST CPU Board DIP Switch Settings 17 Table 3 1 Differences Between the Single Infeed and Dual Infeed Bursters 21 Table 3 2 Light Sensors and Corresponding LED Lights 25 Table 6 1 Print Head Assembly Fixture Part Numbers 63 Table 7 1 Troubleshooting Table for the SST Transport and Burster 65 Table B 1 Locations for Ordering Parts 69 Table C 1 Technical Support Telephon...

Page 10: ...vi List of Tables 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual ...

Page 11: ...it Verifier reads the ticket to verify if it is valid It also determines whether a patron paid the parking fee and is leaving within the grace time If the patron leaves within the grace time the SST Exit Verifier opens the gate and the patron can exit the facility The SST Ticket Validator is used at cashiering stations in conjunction with the Cashier Station to calculate parking fees It validates ...

Page 12: ...nsport and Burster Mechanism Manual Figure 1 2 shows the location of the SST Transport in the Automatic Pay Station Figure 1 1 SST Ticket Spitter Exit Verifier Burster Tickets in the Burster SST Transport Ticket Throat Front View of SST Ticket Spitter Exit ...

Page 13: ...he Dual Infeed Ticket Burster is an optional product For additional information on the Burster Mechanism please refer to Chapter 3 Burster Mechanism Overview of the Parker The Parker parks or holds tickets for a short period of time so that the SST Transport can process magnetic stripe vouchers credit cards Value Cards or Debit Cards You may find a Parker in the SST Ticket Validator the Automatic ...

Page 14: ... the SST HP 1 and SST HP 4 Transports and the SST Transport manufactured prior to January 1999 Table 1 1 Differences Between SST Transports SST HP 1 and HP 4 Transports Previous SST Transport Requires CPU Firmware A3 8 X or higher May be used with any CPU Firmware Requires CPU Board Rev D with 20 pin connector JP 1 1 1 If the CPU Board does not have the JP 1 connector you must get an auxiliary por...

Page 15: ...viewing the SST HP 1 Transport Components The following illustrations identify the major components of the SST HP 1 Transport Figure 2 5 and Figure 2 6 illustrate both sides of the SST HP 1 Transport Figure 2 1 Side View of the SST HP 1 Transport Brass Drive Gear Stop Latch Lower Belt Nylon Drive Gear Burster Support Upper Belt Print Head Solenoid PCB 4 Board Connector ...

Page 16: ...SST HP 1 Transport Figure 2 4 provides a top view of the SST HP 1 Transport Figure 2 2 Side View of SST HP 1 Transport Print Head Ticket Throat PCB 4 Board Stop Latch Burster Support Hinge Screw Side Frame Fasteners Solenoid Figure 2 3 Bottom of the SST HP 1 Transport Burster Support Appliance Base PCB 2 Board PCB 3 Board Rocking Arm Flux Detector Appliance Base ...

Page 17: ...igure 2 5 and Figure 2 6 illustrate both sides of the SST HP 4 Transport Figure 2 4 Top View of the SST HP 1 Transport Burster Support PCB 4 Board 26 pin Connector to PCB 3 Board 50 pin Connector to Breakout Board 16 pin Connector Print Head Print Linkage PCB 1 Board Figure 2 5 Side View of the SST HP 4 Transport Brass Drive Gear Stop Latch Lower Belt Nylon Drive Gear Burster Support Upper Belt Pr...

Page 18: ...sport Components75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual Figure 2 6 Side View of SST HP 4 Transport Print Head Ticket Throat PCB 4 Board Stop Latch Burster Support Hinge Screw Side Frame Fasteners Solenoid ...

Page 19: ...ents 9 Figure 2 7 provides a view of the bottom of the SST HP 4 Transport Figure 2 8 provides a top view of the SST HP 4 Transport Figure 2 7 Bottom SST HP 4 Transport Burster Support Appliance Base Stepper Motor PCB 3 Board Side Drive Roller Center Free Roller PCB 2 Board Lower Two Mag Head Sockets Connectors ...

Page 20: ...Overview of the SST Transport Components75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual PCB 4 Board Figure 2 8 Top SST HP 4 Transport Ticket Throat Print Head Appliance Base Burster Support ...

Page 21: ...validations on tickets This feature is used in conjunction with the Merchant Validator which allows merchants to hole punch parking tickets instead of stamping them for parking fee discounts When the ticket is fed into an SST Ticket Validator with an SST Transport the SST Transport can read the hole punched ticket and automatically relay this information to the Cashier Station This process elimina...

Page 22: ... A breakout board is also used with the SST Transport CPU Board in order to provide additional connectors A 50 pin ribbon cable connects the PCB 4 Board to the CPU Board A 6 pin cord connects the SST Transport Stepper Motor to the CPU Board A 26 pin conductor ribbon cable connects the Burster Parker to the CPU Board when a Burster Parker is included A 50 pin connector J1 plugs the breakout board i...

Page 23: ...D16 LED D18 LED D1 LED D20 LED D13 LED D15 LED D17 LED D31 LED D7 LED D8 LED D21 LED D24 LED D23 LED D25 LED D22 LED D14 LED D32 LED D33 LED D19 Red Reset Button LED D30 Green Button LED D34 26 Pin Ribbon Cable Connector for Parker Burster Omega Comm Device Port 50 Pin Connector J11 into which the Breakout Board plugs Communications for Cashier Station Automatic Pay Station 6 Pin Cord Connecting S...

Page 24: ...o LS 7 Status Indicators D5 Read Write Track 2 D6 Read Write Track 1 D7 Ticket is exiting system D8 SST Transport is printing D9 SST Transport waiting for ticket D10 Ready to process tickets D11 CPU error either fatal or non fatal D12 Read Write Track 3 Stepper Module Indicators D21 Stepper Motor is functioning1 D22 SST Transport is in Single Step Mode2 D23 Indicates direction D24 Will be on in Vo...

Page 25: ...e Step Mode software controls the motor speed 3 Light appears dimmer than for the other LEDs 4 In VCO hardware controls the motor speed Table 2 2 Light Sensors and Corresponding Ticket Path Ticket Position1 1 From rear of SST Transport to Front Light Path Interrupted Correspond ing LED Signal Indicator on Schematic Diode Transistor 1 D 8 PCB 3 Board Q 10 PCB 4 Board D18 LS5 2 D 7 PCB 3 Board Q 9 P...

Page 26: ...5 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual Note Q 2 and Q 3 are test points at which you can test the value of the component Figure 2 11 SST HP 1 Diodes and Transistors in Ticket Channel Q 2 Q 3 D 2 D 8 D 6 D 5 D 4 D 3 D 1 D 7 ...

Page 27: ...d Burster Mechanism Manual 75 0302 1450 8 Version 1 Ch 2 Overview of the SST Transport Components 17 Figure 2 12 SST HP 4 Diodes and Transistors in Ticket Channel Q 2 Q 1 D 7 D 3 D 6 D 4 D 5 D 1 not shown D 2 not shown ...

Page 28: ...0 pin connector on the CPU Board A ribbon cable from the Print Head plugs into the 26 pin connector J2 on the Breakout Board A ribbon cable from PCB 4 plugs into the 50 pin plug J3 while another ribbon cable connects the CPU Board 20 pin connector JP1 to the 20 pin connector J4 on the Breakout Board Figure 2 13 shows the SST CPU Board with the Breakout Board Table 2 3 SST CPU Board DIP Switch Sett...

Page 29: ...factory repair will be required To plug the Breakout Board into the CPU Board plug the 50 pin connector J1 into the 50 pin connector on the CPU Board Refer to Figure 2 14 for an illustration of the Breakout Board aligned with the CPU Board Note Make sure the pins are well aligned prior to plugging together the connectors Figure 2 13 Breakout Board 50 pin Connector J3 to PCB 4 Board 26 pin Connecto...

Page 30: ...1450 8 Version 1 SST Transport and Burster Mechanism Manual Figure 2 14 Breakout Board Aligned with the CPU Board SST CPU Board Breakout Board 26 pin Connector J2 to Print Head 20 pin Connector J4 to CPU Board 50 pin Connector J3 to PCB 4 Board DIP Switches ...

Page 31: ...ly eliminate the necessity of periodical roller tension adjustments The springs consistently apply the required force for separating the tickets The Single Infeed Ticket Burster has the following additional features It eliminates the possibility of damage caused when two or more tickets are fed into the Burster Has a light shield that helps block the ambient light from affecting infeed light senso...

Page 32: ...rster Mechanism 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual Figure 3 1 Side View of Single Infeed Burster Upper Roller Main Burster Motor Serial Tag Securing Knob Motor Holder Parker Motor ...

Page 33: ...SST Transport and Burster Mechanism Manual 75 0302 1450 8 Version 1 Ch 3 Burster Mechanism 23 Figure 3 2 Side View of Single Infeed Burster Sensor Shield Spring Caps Upper Roller PC Board ...

Page 34: ... sensors help control ticket travel through the Burster For the locations of the light sensors refer to Figure 3 4 The Dual Infeed Burster contains these five light sensors as well as four additional light sensors located near the infeed motors Figure 3 3 Side View of Dual Infeed Burster Upper Roller Main Burster Motor Infeed Rollers B Infeed Motor Motor Holder A Infeed Motor Serial Tag Securing K...

Page 35: ... Table 3 2 outlines the light sensors and corresponding LEDs on the Burster CPU Board Table 3 2 Light Sensors and Corresponding LED Lights Light Sensors Corresponding LED Lights LS 0 LED 0 LS 1 LED 1 LS 2 LED 2 LS 3 LED 3 LS 4 LED 4 Figure 3 4 Locations of Light Sensors LS 0 LS 1 LS 2 LS 3 LS 4 ...

Page 36: ...ustrates the Parker Installing the Burster Parker To install the Burster Parker on the SST Transport complete the following steps 1 Turn off power to the SST Transport Warning Do not hang the Burster Parker on the SST Transport when the CPU has power This will damage the Burster Parker Do not attempt to connect or disconnect ribbon cables when the power is on This may cause damage to components 2 ...

Page 37: ...rs behind the Burster CPU Board The Burster Protector channel rests on top of the Burster CPU Board If you do not use the Burster Protector you may damage the unit 4 Slide the Burster forward until the Burster securing knob and the inside screw are aligned with the notch on the SST Transport Burster Support Make sure the Burster is flush against the back of the SST Transport Figure 3 7 illustrates...

Page 38: ...28 Ch 3 Burster Mechanism 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual Figure 3 7 Aligned Burster and SST HP 1 Transport Burster SST HP 1 Transport ...

Page 39: ...e Burster This locks the Burster in place Figure 3 9 shows a Parking aligned with the SST HP 4 Transport Figure 3 10 shows a Parker aligned with the SST HP 4 Transport Figure 3 8 Aligned Burster and SST HP 4 Transport Burster SST HP 4 Transport Figure 3 9 Parker Aligned with SST HP 1 Transport Parker SST HP 1 Transport Burster Support Securing Knob ...

Page 40: ...ure 3 11 shows the location of the cable terminal on the Burster Warning Do not attempt to install the Burster on the SST Transport when the CPU has power This may damage the Burster and or SST CPU board Figure 3 10 Parker Aligned with SST HP 4 Transport Parker SST HP 4 Transport Burster Support Securing Knob Figure 3 11 Cable Terminal on Burster Terminal forcableto SST CPU Board ...

Page 41: ...oad the tickets into the Burster Note You must program the starting ticket number in the SST Omega Controller each time you load tickets in the SST Ticket Spitter To load tickets in the Single Infeed Burster complete the following steps 1 Open a new box of magnetic stripe tickets 2 Insert a ticket into the infeed slot with the magnetic stripe facing up as shown in Figure 3 12 If you have a Single ...

Page 42: ...ctivated and you feel the tickets kick back when you push them in place the Burster automatically draws up the tickets Warning Make sure that the ticket is straight If the ticket is slanted a ticket jam may occur Note If the Burster does not draw up tickets verify that you have SST CPU software 3 6 0 or greater and that DIP Switches 4 and 5 on DIP Switch Bank S1 of the SST CPU Board Figure 3 12 In...

Page 43: ...cket becomes stuck when you are loading tickets use the manual ticket remover tool provided with your Burster to remove the ticket Figure 3 13 illustrates the manual ticket remover tool Note In a Dual Feed Burster tickets should always be cranked through in the forward direction Attempting to back out a ticket may cause a severe ticket jam Figure 3 13 illustrates the Manual Removal Tool Figure 3 1...

Page 44: ...34 Ch 3 Burster Mechanism 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual ...

Page 45: ...equired for Preventive Maintenance You will need the following tools and materials to perform preventive maintenance on the SST Transport and or Burster Clean rag Denatured alcohol Compressed air Cleaning and Inspecting the SST Transport Warning Do not use fire flame or any other items which may spark while cleaning or doing preventive maintenance on the SST Transport and or Burster 1 Open the cab...

Page 46: ...er Mechanism Manual Figure 4 1 shows a side view of the SST HP 1 Transport Figure 4 2 shows a side view of the SST HP 4 Transport Figure 4 1 Side View of the SST HP 1 Transport Brass Drive Gear Nylon Drive Gear Lower Belt Stop Latch Lower Belt Tensioner Burster Support Print Head ...

Page 47: ...nsport may bend the bracket and cause printing problems 5 Pull the stop latch forward and lift the top of the unit so that the SST Transport is open Refer to Figure 4 3 for an illustration of how to open the SST Transport Figure 4 2 Side View of the SST HP 4 Transport Brass Drive Gear Nylon Drive Gear Lower Belt Stop Latch Lower Belt Tensioner Burster Support Print Head Upper Belt Tensioner ...

Page 48: ...in the Ticket Channel they form pockets which collect debris mainly paper dust As the pockets fill with paper dust the dust begins to block the transmission of light from the LED source to the sensor in the upper Ticket Channel When blocked completely the SST Transport can no longer see a ticket and the system fails Since December 1998 the product has had a 3 8 in 9 5 mm wide strip of transparent ...

Page 49: ...ush down on the Magnetic Head or it may stick Wipe the bottom edge of the Print Head to remove any ink or dust that may have accumulated in the SST Transport Version 12 or older only Warning Do not use dry contact cleaner or petroleum based lubrication to clean or lubri cate the SST Transport This will damage the rubber Clean the print head by soaking a ticket with denatured alcohol and manually c...

Page 50: ...ed air to blow out the dust Figure 4 4 Bottom Half of SST HP 1 Transport Roller 1 Roller 4 Print Roller Roller 3 Brass Drive Magnetic Ticket Channel Roller 5 Roller 2 on the underside Figure 4 5 Bottom Half of SST HP 4 Transport Nylon Drive Gear Drive Roller Thin Free Roller Ticket Channel Center Drive Roller Brass Drive Gear Thin Free Roller Mag Head ...

Page 51: ...ory the adjustment should not change If it has been accidentally misadjusted contact the factory for assis tance Checking Motor Speed Note After June 2001 SST CPU boards no longer contain motor speed adjustment Motor speed is controlled by firmware Versions 4 0 9 or higher Follow these instructions to check the motor speed 1 Close the SST Transport if it is open Warning Make sure that the gears ar...

Page 52: ...pter 6 Performing Field Repairs 9 Open DIP switch 7 Then open DIP switch 8 10 Return the remaining DIP switches on the Switch Bank S1 to their original positions 11 Press the red RESET button once to accept the new DIP switch settings Cleaning and Inspecting the Burster Once you clean and inspect the SST Transport you should do the same with the Burster This will help ensure that the Burster effec...

Page 53: ...nsport and remove the Burster 14 Close the cabinet doors 15 Conduct a visual inspection of the Burster for defects Make sure that there are no loose frayed or broken wires 16 Use canned dry air to blow out all ticket dust and dirt from the Burster Make sure you blow out the dust and dirt around the light sensors For locations of the light sensors refer to Figure 4 7 17 Clean the rollers using a cl...

Page 54: ...l ing the Burster 19 Restore power to the unit 20 Load tickets in the Burster If you have a Single Infeed Burster tickets should load auto matically If you have a Dual Infeed Burster carefully feed the ticket into the ticket infeed slot and into the bottom roller You should feel the tickets provide resistance or kick back Otherwise press the red Reset Button on the SST CPU Board and load tickets a...

Page 55: ...in the MG 1000 SST Ticket Spitter When you finish working with the SST Transport in an MG 1000 SST Ticket Spitter you must test it to be sure that it encodes and issues tickets properly To test the SST Transport complete the following steps 1 Turn the power switch ON 2 Make sure that the Omega SST Controller is communicating properly to the CPU Board The message READY should be displayed on the SS...

Page 56: ...print quality time date ticket number and lane location on the ticket to make sure the information is correct Refer to Figure 5 2 for a ticket sample If the information on the ticket is incorrect refer to the operator manual for the SST Ticket Spitter MG 1000 Exit Verifier ML 3000 for programming instructions Figure 5 1 SST Ticket Spitter Terminal Board Switch Bank 4 Switch Bank 2 ...

Page 57: ...P switch 6 on Switch Bank 2 on the Omega SST Controller Figure 5 3 shows an Omega SST Controller 00031 07 15 11 08 01 01 00100 07 15 15 02 L 1 01 A001 2 00 173 681 SOUTHLAND PRINTING SHREVEPORT LA PRINTED IN U S A s84028 Figure 5 2 SST Magnetic Stripe Tickets Magnetic Stripe Ticket Number in System Date the Patron Entered Time the Patron Entered Fee Table Used Entry Lane Number Fee Paid Cashier St...

Page 58: ...o the original position The unit will switch to SST Ticket Spitter mode Note A ticket may be issued automatically when you switch back to the SST Ticket Spitter mode Testing the SST Transport in the SST Exit Verifier In order to test the SST Transport in the SST Exit Verifier you must have tickets that meet all ticket specifications and facility code requirements from a working SST Ticket Spitter ...

Page 59: ...lay 3 Insert a paid ticket generated by a fee computer or an Automatic Pay Station If the SST Exit Verifier reads the ticket the message THANK YOU will be displayed on the SST Exit Verifier LCD display Note If UNREADABLE TICKET is displayed there is a read problem with the CPU Board or SST 4 Open DIP switch 7 on Switch Bank 4 on the SST Terminal Board Testing the Burster in the MG 1000 SST Ticket ...

Page 60: ...o not kick back reset the SST CPU Board by pressing the red Reset button on it Then reload the tickets Figure 3 5 illustrates an SST CPU Board 7 If the Burster is working properly it should now accept the tickets If the Burster does not accept the tickets contact your VAR Figure 5 4 Reset Button on SST CPU Board Red Reset Button ...

Page 61: ... long 004 inch 10 mm thick 2 mm Allen wrench Permatex Lock Nuts brand thread locker 7 mm open ended wrench 1 Phillips screwdriver 7 mm nut driver Spare upper and lower belt 10 inch lb torque screwdriver with Phillips tip Clean rag Removing Jammed Tickets from the Burster On occasion a ticket may jam in the Burster When this occurs you must remove the ticket from the unit by completing the followin...

Page 62: ... the Burster rollers so that the ticket will move through the unit Note Do not attempt to remove tickets with a screwdriver or anything other than the Removal Tool as it may damage the rollers or channels 3 Retrieve the ticket Figure 6 1 Ticket Removal Tool Figure 6 2 Manual Ticket Removal Location on Single Infeed Burster Manual Ticket Removal Location ...

Page 63: ...n the SST CPU Board Warning Disconnect power from the SST CPU Board If you do not disconnect power you will damage the unit and severe personal injury may occur 2 Open the cabinet of the device in which the SST HP 4 Transport resides and remove the unit Close the cabinet Note Do not carry the SST HP 4 Transport by the Print Head Carrying it by the Print Head may bend the bracket and cause printing...

Page 64: ...d Burster Mechanism Manual Figure 6 3 Side View of an SST HP 1 Transport Lower Belt Tensioner Print Head Stop Latch Burster Support Lower Belt Upper Belt Upper Belt Tensioner Hinge Screw Figure 6 4 Side View of the SST HP 4 Transport Upper Belt Tensioner Lower Belt Tensioner ...

Page 65: ...ave no additional repairs to perform reinstall the SST HP 4 Transport in the device cabinet 6 Restore power to the device Replacing the PCB 4 PC Board The 50 pin connector on the PCB 4 Board routes signals from the CPU Board to the SST HP 4 Transport The PCB 4 Board also houses the four photo sensors for the hole punch 1 If you are working with the SST HP 1 Transport remove the stepper motor 2 Ope...

Page 66: ... port 8 Remove and replace with a new PCB 4 Board 9 Replace the Phillips screws 10 If you are working on the SST HP1 Transport replace the stepper motor Adjust the Upper Belt to specifications as needed 11 Plug in the following connections The 50 pin cable which connects the PCB 4 Board to the Breakout Board The 26 pin and 16 pin cables which connect the PCB 3 Board to the PCB 4 Board 12 If you ha...

Page 67: ...cabinet of the device in which the SST HP 4 Transport resides 2 Back out any tickets if applicable from the SST HP 4 Transport by using the green but ton on the CPU Board 3 Disconnect the power to the SST HP 4 Transport Warning Disconnect power before removing the SST HP 4 Transport If you do not dis connect power you may damage the unit or severe personal injury may occur 4 Remove the SST HP 4 Tr...

Page 68: ...Plug in the flex cable connecting the PCB 3 Board to the PCB 2 Board 13 Plug in the single track maghead HP 1 only 14 Replace the Appliance Base and tighten the two M3 x 8 Phillips screws Note When you replace the appliance base ensure that the flex cable connecting the PCB 2 Board to the PCB 3 Board is not rubbing against the print roller 15 If you have no additional repairs to perform return the...

Page 69: ...4 Transport by using the green but ton on the CPU Board 3 Disconnect the power to the SST HP 4 Transport Warning Disconnect power before removing the SST HP 4 Transport If you do not dis connect power you may damage the unit or severe personal injury may occur 4 Remove the SST HP 4 Transport Close the cabinet Note Do not carry the SST HP 4 Transport by the Print Head Carrying it by the Print Head ...

Page 70: ...50 pin cable that connects the PCB 4 Board to the 50 pin connector J3 on the Breakout Board 14 If you have no additional repairs to perform return the SST Transport to the device cabi net 15 Restore power to the device Adjusting Changing the Print Head in the SST Transport Before you can change or adjust the print head in your SST Transport you must remove the print head assembly from the Transpor...

Page 71: ...d by completing the following steps Note These instructions refer to the print head adjustment fixture see Figure 6 10 which can be purchased from 3M Contact a customer service representative for pricing see Table 6 1 Figure 6 8 SST Transport Ticket Throat End Allen Screw Slot designed for easy removal of Allen Screw 4 X 8 mm screws Guide Pin Cap Figure 6 9 SST Transport Guide Pin Cap Removed C Cl...

Page 72: ...int head assembly 8 The print head will slide out through the top of the assembly Note If you are replacing a Gulton print Head with a Mitani print head additional parts may be needed Contact your VAR 9 Insert the new print head 10 Replace the middle screws but do not tighten 11 Put the print head assembly in the print head assembly fixture as shown in Figure 6 10 12 Set the print head assembly fi...

Page 73: ...Version 1 Ch 6 Performing Field Repairs 63 Table 6 1 Print Head Assembly Fixture Part Numbers Number on Figure Part Number Description 1 80 19668 Fixture Print Assembly Part 2 2 80 20426 Fixture Print Assembly Part 1 Figure 6 10 Print Head Assembly Fixture 2 1 ...

Page 74: ...64 Ch 6 Performing Field Repairs 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual ...

Page 75: ...ng tickets Printing across entire ticket is uneven in darkness Print Head may need adjust ment Adjust the Print Head Refer to Chapter 6 Performing Field Repairs for more information about adjusting the print head Refer to Appendix C Getting Additional Support for more information on getting assistance Text on ticket is slanted up or down Text on tickets is uneven in height Belt needs adjustment Ad...

Page 76: ...66 Ch 7 Troubleshooting 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual ...

Page 77: ...st use tickets that meet 3M requirements If you use tickets that do not meet these requirements your SST Transport may experience problems with recurring ticket jams Figure A 1 illustrates the specifications for all tickets Mag Stripe Side Non thermal coated for HP 1 Transport thermal coated for HP 4 Transport Non Mag Stripe Side Thermal coated for both HP 1 and HP 4 Figure A 1 SST Ticket Specific...

Page 78: ...68 Appendix A Ticket Specifications 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual ...

Page 79: ... out a purchase order from your company 3 For U S orders Fax email mail or telephone the purchase order to 3M Company MVSS 3M Center Bldg 235 3A 09 St Paul MN 55144 1000 Email parkingorderprocessing mmm com Phone 1 877 777 3571 Fax 1 800 591 9293 For International orders not through a 3M subsidiary Fax email mail or telephone the purchase order to 3M Company 3M Center Global Channel Services I 94 ...

Page 80: ...on be sure to include the following information In the Customer PO Number field enter the PO number assigned by your company A PO number is required whether the repair is under warranty or not If the part is under warranty enter the original sales order number in the Warranty box If the part is no longer under warranty check the Billable box To expedite the repairs check Yes next to Expedited Serv...

Page 81: ...lease have the following information available A description of the events and the order in which they occurred The type of hardware you are using with serial number and model number Firmware version if applicable The type and configuration of software you are using Original sales order number Any messages that appear on your display screen and the exact wording Project name Returned Materials Aut...

Page 82: ...nter site will contain the following Product information Software upgrades when they are available Frequently Asked Questions Explosion drawings and product part numbers for some products Asia Australia China Hong Kong India Indonesia Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Vietnam 512 984 9255 512 984 3367 Bahrain Egypt Europe Greece Greenland Iceland Jordan Saudi Arabia ...

Page 83: ...SST Transport and Burster Mechanism Manual 75 0302 1450 8 Version 1 Appendix C Getting Additional Support 73 ...

Page 84: ...74 Appendix C Getting Additional Support 75 0302 1450 8 Version 1 SST Transport and Burster Mechanism Manual ...

Page 85: ...o bond mechanical parts in order to prevent them from vibrating apart Maghead See Magnetic Head Magnetic Head Component that reads the electromagnetic fields on the magnetic stripe of the ticket and then translates the information into an alphanumeric machine readable format Magnetic Head Gap The space between the magnetic head and the roller above it MITANI Print Head Print Head manufactured by M...

Page 86: ...y a separate module on the SST CPU Board The stepper motor controls the tickets in the SST HP 4 Transport Switch Bank Component on CPU Boards for housing DIP Switches Ticket Channel The part on the inside of the SST HP 1 and HP 4 Transport that the ticket travels through Ticket Spitter Unit that issues a ticket to patrons when a vehicle crosses a detector loop Validated Ticket Parking Ticket that ...

Page 87: ...24 F field repairs overview 51 required tools 51 SST HP 4 Transport 51 flux sensor 13 H hole punch validations 11 I inspecting SST HP 4 Transport 35 41 L LED functions SST HP 4 Transport 12 light sensors corresponding LED lights 25 corresponding ticket path 14 locations 25 43 light shield 21 M magnetic head checking side to side movement 41 cleaning 39 magnetic stripe tickets specifications 67 mai...

Page 88: ...11 specifications magnetic stripe tickets 67 status indicators 13 stepper module indicators 13 T testing SST HP 4 Transport in SST Exit Verifier 48 SST HP 4 Transport in SST Ticket Spitter 45 ticket paths corresponding light sensors 14 tickets inserting in burster 31 jammed removing from burster 51 loading in burster 31 transport mechanism sensor 13 troubleshooting burster 65 SST HP 4 Transport 65...

Page 89: ......

Page 90: ...Toll Free 877 777 3571 3M Global Number 512 984 9255 www 3M com MVSS For sales and service contact your 3M Value Added Reseller ...

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