13
Troubleshooting guide
Issues
Checking points
Actions
Display is not
switched on or
not operational
Ambient and
cold water is not
served
Dispensed cold
water is not cold
enough or
not at desired
temperature
Hot water is not
hot enough,
or not at desired
temperature.
The power plug could be not properly
inserted into its socket.
Ensure that the power plug is now
inserted properly into its socket.
The water supply might be
disconnected.
Ensure that the unit is properly con-
nected to a proper water source and
wait for at least 80min for the water
to cool to desired temperature.
The unit was just connected to a
power source.
Water is still in the process of cooling
down and being produced. Wait for
2 hours for initial start up.
Cold water had been dispensed in
large amounts previously or had
been dispensed frequently.
There is insufficient cold water in
the unit and new water from the
source is being cooled down.
This process takes approximately
80 minutes.
The hot water is switched off.
Set the hot water to instant heating
method or hot water tank method.
Hot water is set to instant heating
method.
Press “HOT SELECTION” button to
start the heating of the water in
tank. Wait for at least 1.3 minutes to
complete the heat up.
There is no water in the hot water
tank.
It takes approximately 40 minutes to
fill up the tank.
