3M Convenience Store C5000, Operating Instructions Manual

Page: 5 / 11

Model C5000 System Description

3M 1998 July 1
The 3M™ Convenience Store Intercom System, Model C5000, enables store
personnel to communicate with customers calling in from Call Stations at up to
16 pumps or other remote locations.
The system arranges incoming calls in a first-come first-served order. The
operator can also choose to talk to any customer at any Call Station at any time.
Operators using wireless headsets or belt packs can also talk to each other using
the paging feature.
During peak hours, pushing the FUEL button on the Call Station sends a call to
a fuel operator. Pushing the FOOD button sends a call to a food operator.
During non-peak hours, pushing either button sends a call to the operator on
duty (if this option is installed and selected).
Operators use Station Selectors, headsets, belt packs, or a combination of these
components to communicate with customers.
Figure 1. Station Selector, Headset, and Belt Pack
Customers use Call Stations at the pumps to communicate with operators.
Figure 2. One-Button and Two-Button 3M™ Call Stations
The system can be operated from the Station Selector(s), the headset(s), or the
belt pack(s).
In the STANDBY mode, the Station Selector, headset, or belt pack is on and
waiting to receive a call from a customer or other operators.
Use the TALK/LISTEN mode to talk or listen to the customer.
Use this mode to talk to all Call Stations at the same time.
Use this mode from the headset or belt pack to talk to other operators without
the customer hearing the conversation.
Use the Call Merge switch to control who receives incoming calls. The Call
Merge Switch (not shown) is a single-pole, single-throw switch. NORMAL
position is open; MERGE position is closed. Slide the button to MERGE to
send all calls to the on-duty operator during off-peak hours. Slide the button to
NORMAL to direct FOOD calls to FOOD operators and FUEL calls to FUEL
operators during peak hours.
Introduction
System Components
Operating Modes
STANDBY Mode
TALK/LISTEN Mode
ALL CALL Mode
PAGE Mode
Call Merge