3M Touch Systems Proprietary Information
3
Overview
Note
: To install drivers for Windows XP and Windows 2000 on the
ChassisTouch
TM
450 monitor, follow installation instructions on page 10 of
the
ChassisTouch 450 User’s Installation Guide
.
!
For Windows NT
TM
4.0, Windows 98, and Windows 95 operating
systems
, refer to
NFI Touch Screen Software User’s Guide: For Windows
NT, Windows 9X, Windows 3.1, and MS-DOS
TM
.
Note
: The sections of this software guide that pertain to Windows 3.1 and
MS-DOS are not applicable to the ChassisTouch 450 monitor.
Service and repair indicators
Do not attempt to service this unit yourself. Removing the display cover may
expose you to dangerous voltage or other risks. Disconnect power from the
display and contact 3M Touch Systems technical support staff in the event that the
monitor:
!
Does not operate properly when the operating instructions are followed.
!
Has been dropped or the metal enclosure has been damaged.
!
Exhibits a distinct change in performance, indicating a need for service.
!
Has a power cable that is damaged of frayed or a power plug that is damaged.
!
Has liquid inside its metal enclosure.
3M Touch Systems support services
3M Touch Systems provides extensive support services through our website and
technical support organization.Visit the 3M Touch Systems website at
www.3Mtouch.com where you can download touch screen software and drivers,
obtain regularly updated technical documentation on 3M Touch Systems
products, and learn more about our company.
Whenever you contact Technical Support, please provide the following
information:
!
Part number and serial number from your monitor and the serial number of
the NFI touch screen (both numbers are on the exterior of the monitor’s metal
enclosure)
!
Current driver version
!
Operating system used
!
Information on additional peripherals
Technical support is available Monday through Friday 8 a.m. to 8 p.m. US Eastern
Standard Time (9 a.m. to 5 p.m. throughout Europe). Limited call back service is
available on Saturdays and Sundays.
You can contact 3M Touch Systems Technical Support (US only -- Eastern
Standard Time) by calling the hot line or sending a fax.
!
Technical Support Hot Line: 978-659-9200
!
Technical Support Fax: 978-659-9400
!
Toll Free: 1-866-407-6666
!
Email: [email protected]