3M 9200IC Plus Operator'S Manual Download

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™

Digital Wall Display

Troubleshooting

Background Images

Problem

eBeam

Try the following:

Microsoft

Excel

spreadsheet did

not load properly.

Software

• Is there a graph in the spreadsheet? eBeam

™

Software’s Meeting application cannot import a
spreadsheet containing a graph.

• See

Loading an Excel Spreadsheet as a

Background Image

Background image quality is bad.

Software

• Background images that are sent to the applet meeting

viewer are highly compressed to make the image faster
to download. Using the eBeam Software’s Meeting
appli-cation is better if you wish for background images
to be easy to view.

Summary of Contents for 9200IC Plus

Page 1: ...A Copyright 2005 3M All Rights Reserved interactive whiteboard 9200IW Plus deluxe interactive whiteboard 9200IC Plus 3 Digital Wall Display Operator s Guide Guide de l operateur Benutzerhandbuch Guida dell operatore Guía del operador ...

Page 2: ... This page intentionally left blank for printed version ...

Page 3: ...ppendix 54 FRANÇAIS Introduction 61 Installation et Configuration du Système 72 Operation 77 Télécommande 79 Marqueurs et effaceur numériques 82 Système de menu 84 Utilisation du 3M Digitale Wall Display comme Tableau copieur 87 Entretien 91 Dépannage 100 Service après vente 108 Annexe 109 DEUTSCH Einleitung 115 Installation und Einrichtung des Systems 125 Bedienung 130 Fernbedienung 132 Digitale ...

Page 4: ...160 Telecomando 162 Sistema di menu 166 Manutenzione 172 Risoluzioni dei problemi 181 Informazioni per l assistenza 183 Appendice 184 ESPAÑOL Introducción 191 Instalación del sistema 201 Funcionamiento 206 Unidad de control remoto 208 Sistema de menús 212 Mantenimiento 218 Resolución de problemas 227 Información sobre reparaciones 229 Apéndice 230 ...

Page 5: ...el Identification and Differences 13 Contents 14 Optional Accessories 14 What s Next 14 Part Identification 15 3M Digital Wall Display Features 16 Installation and System Setup Recommendation and Things to Consider Before Installing 17 Installing the Wall Bracket 18 Hanging the 3M Digital Wall Display 19 System Setup 21 Operation Startup 22 Shutdown 23 Remote Control Unit Features 24 Forward Keypa...

Page 6: ...ral Maintenance 36 Lamp Usage 36 Onscreen Lamp Messages 36 Lamp Replacement 37 Resetting Lamp Hours 40 Fan Screen Cleaning 40 Replacing Projection Screen 41 Optical Engine Adjustment 42 Troubleshooting Common Problems and Solutions 45 Onscreen Messages 46 eBeam Software 47 eBeam Hardware Detection Use 47 Network Connection Shared Meetings 48 Writing Data Capture 49 EFI Meeting Applet 51 Background...

Page 7: ... local voltages The use of other replacement lamps outdoor operation or different voltages has not been tested and could damage the projector or peripheral equipment and or create a potentially unsafe operating condition 3M Digital Wall Display Systems are designed to operate in a normal office environment 16 to 29 C 60 to 85 F 10 to 80 RH without condensation 0 to 1828 m 0 to 6 000 feet above sea...

Page 8: ...reduce the risks associated with glass dust falling from the projection arm into the eye Do not look up towards the projection arm in the event of lamp breakage To reduce the risk associated with high temperature related to a hot lamp assembly Wait at least 45 minutes for the lamp assembly to cool before replacing To reduce the risk associated with the release of high pressure related to a hot lam...

Page 9: ... product s power cord and data cable so that they will not be tripped over To reduce the risk associated with chemical leakage hot battery surface and battery rupture Use only same type AAA alkaline batteries in remote control Use only same type AA alkaline batteries in presentation pen Use only same type CR2032 Lithium coin batteries in pens and eraser Avoid fire and heat sources above 100 C Do n...

Page 10: ...he Master Power Switch or unplug the power cord before pressing the On Off Button After the On Off Button is pressed the fan continues for approximately five minutes to cool the 3M Digital Wall Display The USB or serial mouse cable must be connected between the 3M Digital Wall Display and the computer when using Mouse mode Avoid excessive heat and humidity Do not mix old and new batteries or diffe...

Page 11: ...l Display Trademarks 3M is a registered trademark of 3M Company All other trade names referenced are the service marks trademarks or registered trademarks of their respective companies Patents This product is covered by one or more of the following patents U S Patent Number D442 205 U S Patent Number 6 179 426 U S Patent Number 6 394 609 Software and Copyright License Agreement The software in thi...

Page 12: ...y cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Notice This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte tou...

Page 13: ...ctive Collaboration 9200IW Plus 3M Digital Wall Display 9200IW Plus with Interactive Whiteboard Model Differences Below is a table that identifies the differences between the 3M Digital Wall Display models Model Number Projection Screen Copyboard Interactive Whiteboard 9000PD Plus Easy Dry Erase and Projection NO NO 9200IW Plus NO YES 9200IC Plus YES YES The Copyboard feature allows you to print n...

Page 14: ...Sleeves Digital Eraser Product Safety Installation Guide Lithium Ion Batteries 10 Dry Erase Markers Interactive Stylus 3M DWD 9200IC Plus Only High Performance Cleaning Cloth Quick Reference Guide w CD ROM Warranty Sheet Optional Accessories Accessory Tray Laptop Shelf Easy Erase Screen Replacement Lamp Kit Extended Warranty Note Save the shipping box and packing materials in the event the 3M Digi...

Page 15: ...sing Door behind facade 3 Projection Screen 4 Left Bezel 5 Remote Control Unit 6 Storage Door 7 Storage Door Window 8 On Off Button 9 Infrared Remote Sensor 10 Connection Panel Door 11 Right Bezel 12 Speakers 13 Projection Head 14 Projection Arm 15 Connection Panel 16 Menu Keypad 17 Status LED Indicators 18 Master Power Switch 19 AC Power Cord Socket 18 17 ...

Page 16: ...s presenter to move without blocking image Built in powerful stereo speaker system Single button operation Hand held remote control for most functions HD Compatibility Print your meeting notes directly to an HP or Epson USB compatible printer 3M Digital Wall Display 9200IC Plus and 9200IW Plus unique features Capture notes in color and save them in various file formats instantly JPEG GIF TIFF HTML...

Page 17: ...d screen replacement The projection screen is removed from the side of the unit during replacement or service For ease of replacement and access position the unit 48 inches from the nearest obstruction or adjacent wall Low hanging lights The projection arm extends 3 1 3 feet from the unit while in operation Ensure that the projection arm will not come in contact with low hanging light fixtures Air...

Page 18: ...all wall studs in area 2 While holding the bracket in place use a carpenter s level to ensure the proper level and then mark the three hole locations on the wall Ensure that no studs are behind the hole locations To Floor 3 Using a Phillips screw driver screw the supplied anchors into the wall until they are flush with the wall surface 4 Align the wall bracket holes over the wall anchors and secur...

Page 19: ...ve the accessory box es from the top support 4 Remove the top support 5 Remove the plastic bag from the 3M Digital Wall Display by lifting the top of the unit and pushing the bag towards the bottom of the unit Then set down the top 6 Lift up the bottom and remove the bag completely 7 Remove and set aside the tape holding the projection arm in place 8 Remove the projection arm shipping foam by open...

Page 20: ...nit so that the projection arm is closest to the wall 2 Clear the path from the unit to the wall where it will be hanging Note Most of the weight is at the projection head speakers end of the 3M Digital Wall Display 3 With one person holding each side of the unit carefully lift it into position so that the bracket slot is above the wall bracket Ensure that the unit is securely in place before rele...

Page 21: ...ts Audio In Computer Connects to the computer s audio output and provides audio for VGA and DVI D Digital Visual Interface Digital only inputs VGA Connects to the VGA or monitor out port of a computer Component Video Connects to a component video output device DVI I Connects to DVI D Digital or DVI I Analog output device Must configure the DVI EDID and use a DVI D to analog RGB adapter for analog ...

Page 22: ...tal Wall Display is in standby mode The large oval On Off Button will be backlit amber after several seconds 3 Press the On Off Button in the center of the lower front panel The projection arm will extend outward from its housing at the top of the 3M Digital Wall Display unit Do not block its movement 4 When the projection arm is fully extended the lamp will turn on automatically It will reach ful...

Page 23: ...et period before the On Off Button will function again During this period the On Off Button will flash red The fan will continue to run for approximately five minutes to cool the unit Note If the 3M Digital Wall Display will not be moved or disconnected leave the Master Power Switch on for your convenience Do not turn off the Master Power Switch or unplug the power cord before pressing the On Off ...

Page 24: ...Display The distance between the sensor and remote control must be shorter than 4 meters 13 feet The remote control unit has two keypads The Forward keypad is above the flip top cover The Rear keypad is beneath the cover The Trigger Button is underneath the front IR Sensor of the remote control unit and can be pressed easily with the index finger TRIGGER BUTTON FORWARD KEYPAD REAR KEYPAD ...

Page 25: ...lay The Input button cycles from Computer DVI Component S video and Composite Video inputs A B C Buttons These buttons can be programmed for additional remote functionality Rear Keypad Pointer Press to turn the pointing function on off The pointer can be controlled by using the arrows on the Direction Knob Volume Press the button to increase or the button to decrease the speaker loudness level Whe...

Page 26: ...artment tab in the direction shown then lift it off 2 Install two AAA batteries as indicated by the diagram inside the compartment 3 Snap the battery compartment cover back on Note Avoid excessive heat and humidity Do not mix old and new batteries or different types of batteries Note Recycle or dispose of batteries per local and regional regulations ...

Page 27: ...from a bullet tip dry erase marker Be sure the marker color matches the color ring on the marker sleeve Insert the marker into the eBeam sleeve Close the marker compartment Note The eBeam Software detects the color of the marker sleeve not the color of the marker inside it unless specifically changed Normal pressure on the marker as you write on the 3M Digital Wall Display screen sends a writing s...

Page 28: ...the same way as the digital markers The eraser sends an erase signal when you press the felt eraser against the 3M Digital Wall Display screen Remove the battery cover on the top of the digital eraser by twisting a coin counterclockwise in the slot Insert two coin batteries CR2032 with the positive side up Screw the cover back on Note Recycle or dispose of batteries per local and regional regulati...

Page 29: ... the speakers Balance Adjusts the volume between the left and right speaker Bass Adjusts the low tones of the audio signal Treble Adjusts the high tones of the audio signal Input Changes the input of the displayed image Internal Speakers Set the internal speakers to Enabled or Disable Mode Adjust the audio to Stereo or Mono Reset to Defaults Sets everything under Audio back to the factory setting ...

Page 30: ...ase Adjust to eliminate flicker in the image Sync Adjust to eliminate lines in the image Reset to Default Resets everything under Picture back to the factory setting Exit Menu Exit out of the menu PIP Active ON OFF Turns the Picture In Picture feature on off Video Swap Switches the video in the primary display full screen with that in the secondary display small screen Audio Swap Switches the audi...

Page 31: ...he 3M Digital Wall Display Software Version Number The version of software on the Display Controller Board Software Build Number The build number for the software that is on the Display Controller Board DCB Serial Number Shows the serial number for the 3M Digtital Wall Display Arm Software Module Shows the software version for the arm module I Port Software Version Shows the eBeam Imageport softwa...

Page 32: ... Documentation into the PC s CD ROM drive 2 The CD will automatically display a menu 3 Select the Install Software button to go to the Install Software menu 4 Select the Install eBeam button to start the software installation program 5 The software installation program will guide you through the installation process Copyboard Mode 9200IC Plus This mode lets the 3M Digital Wall Display unit capture...

Page 33: ...n the Digital Wall Display Make sure the Master Power Switch is on and that the 3M Digial Wall Display is plugged in The On Off Button does not need to be turned on 2 Insert a dry erase marker into the Digital Pen Sleeve 3 Use the digital marker to write notes on the Digital Wall Display screen 4 Press the Print button to print the notes 5 Press the New Page button to clear notes in memory ...

Page 34: ...uter to the Computer USB port on the Digital Wall Display 3 Connect the PC audio cable from the headphones jack on the computer to either of the Audio In Computer jacks on the Digital Wall Display 4 Press the On Off button on the Digital Wall Display to turn on the lamp Note If you are using a laptop toggle the display function by using one of the following methods Fn or Fn LCD CRT 5 Double Click ...

Page 35: ...omponents do Button A Menu Button Button A the Menu Button is the equivalent of the right click button on your mouse Button B Show Hide Interactive Tools Button Button B the Show Hide Interactive Tools Button shows hides the eBeam Interactive menu Pen Tip The Pen Tip performs the same action as the left click button on your mouse Battery Cap The battery cap unscrews counter clockwise to allow you ...

Page 36: ...rn off the 3M Digital Wall Display and replace the lamp with a new one Using an old lamp in the 3M Digital Wall Display could cause a malfunction Onscreen Lamp Messages PLEASE CHANGE THE LAMP The lamp has been in use for 1400 1499 hours and needs to be changed After replacing the lamp reset the lamp timer THERE ARE x HOURS OF LAMP LIFE REMAINING THE Wall Display WILL SHUT OFF IN 40 MINUTES The lam...

Page 37: ...3 There are two indentations behind the top of the facade near each end Grasp facade plate at each indentation and pull out and down to remove plate Facade 4 Loosen the self contained screw at the upper righthand corner of the lamp housing door with a standard screwdriver 5 Two black wires connect to the lamp cartridge by a black plastic receptacle on the right side of the lamp cartridge Lamp Cart...

Page 38: ... receptacle with other hand 5b 5a 6 Open the latch by moving the metal lever to the left Lever 7 While holding the latch open grasp the lamp cartridge and pull it straight out of the lamp compartment 8 Holding the latch open slide the new lamp cartridge into place 9 Reconnect black wires to the receptacle 10 Close the lamp housing door and tighten the screw ...

Page 39: ...rojection arm as shown then snap firmly into place 12 Align the slots and tabs of the left side of the facade and projection head as shown then snap firmly into place Note You must hear or feel a distinctive snap to ensure facade is securely attached Whenever the lamp is replaced please reset the total lamp operating time Refer to next page ...

Page 40: ...nmental agencies for hazardous waste For disposal infor mation in the US contact the Electronic Industries Alliance at www lamprecycle org In Canada contact the Electronic Product Stewardship Canada at www wpsc ca Fan Screen Cleaning The 3M Digital Wall Display has two screens located outside of the lamp cooling fans The cooling fans are positioned above and beneath the lamp The fan screen above t...

Page 41: ... into the notch located on the sides of each bezel near the top The bezel will easily snap on and off for screen replacement 3 Slide the screen straight out of the open side Be sure to allow approximately 4 feet of clear space on either side of the 3M Digital Wall Display to do this 4 Insert new screen into the open side and slide into place Ensure that the screen is centered before replacing the ...

Page 42: ...ustment move the arm assembly up and down to relieve any stress and see if the arm will realign itself and project an aligned image 1 Locate the access door on the under side of the projection arm 2 Slide the door release catch to the open position using the blade of a small screwdriver Carefully lift outward to remove the optical engine door 3 Locate adjustment screw for side to side screen adjus...

Page 43: ...ent screw to move screen image from side to side if required Tighten locking screw 5 Locate adjustment screw for right side screen adjustment Locate locking screw for right side adjustment 6 Loosen locking screw Then use blade screwdriver on adjustment screw to move right side screen image up and down if required Tighten locking screw ...

Page 44: ...locking screw for left side adjustment 8 Loosen locking screw Then use blade screwdriver on adjustment screw to move left side screen image up and down if required Tighten locking screw Note After making adjustments it may be necessary to perform the side to side adjustment to center the image properly 9 Replace the optical adjustment door ...

Page 45: ...ature is too high Clean the cooling fan screen The lamp has reached maximum life or has prematurely failed Replace lamp The projection arm opens then closes The lamp will not ignite Replace lamp Sound is heard with no picture The VGA Video cables are not connected Connect the cables to the correct input source The VGA Video Audio cables are connected to the wrong input Picture is displayed with no...

Page 46: ...hausted or inserted wrong Correctly insert batteries Onscreen Messages Message Meaning No input is detected 3M Digital Wall Display is not receiving a signal from an external source Check the cable connections and verify power is on and external source is working Please change the lamp The lamp has 1400 1499 hours on it and needs to be changed There are x hours of lamp life remaining The Wall Disp...

Page 47: ...uninstalled from your computer Exit the eBeam Software s Meeting application and restart it Check that the eraser is not resting on the eraser pad If you are using a Serial to USB connector follow the manufacturer s setup instructions Status Line Message Could not autodetect eBeam Hardware or Could not connect to eBeam Hardware on X where X is a port This message would most likely occur when you h...

Page 48: ... server See Proxy Server Setup Even if you think you aren t behind a proxy server firewall you might be Your ISP might have a firewall set up causing this problem Try Add a new server see Adding a Meeting Server with a DNS meetings e beam com and port 443 This option is only available in version 2 1 and later Newer versions of the software automatically attempt to connect through port 443 but it m...

Page 49: ...nal Make sure that you are pressing the digital marker firmly against the 3M Digital Wall Display when you write The marker is designed to write with a normal amount of pressure by the writer however it is possible to write so softly that the marker does not send out a signal Digital marker strokes are shown in eBeam Software s Meeting application in the wrong color Hardware Make sure you are usin...

Page 50: ...ear in eBeam Software s Meeting application Software Make sure you are writing within the calibrated image area on the whiteboard Digital eraser does not erase Software Press the eraser down on the whiteboard If you do not hear a faint buzzing noise replace the batteries Choose eBeam Hardware Detect eBeam Hardware from the eBeam Software s Meeting application Tools menu and then check the status l...

Page 51: ...use port 80 as the default connection port Try hosting the eBeam meeting over port 81 or some other port value Try From the Share Meeting dialog box see Hosting Sharing a Meeting select Use my PC to host this meeting then type 81 in the Port text box Participants attempting to log in to the meeting should type http meeting_name 81 where meeting_name is the name entered in the Meeting Name text box...

Page 52: ...adsheet eBeam Software s Meeting application cannot import a spreadsheet containing a graph See Loading an Excel Spreadsheet as a Background Image Background image quality is bad Software Background images that are sent to the applet meeting viewer are highly compressed to make the image faster to download Using the eBeam Software s Meeting appli cation is better if you wish for background images ...

Page 53: ...Screen 78 6969 9469 4 3M Vikuiti High Brightness Screen 78 6969 9471 0 Optional Accessories Accessory Tray right side 78 6969 9753 1 Accessory Tray left side 78 6969 9754 9 Ordering Parts or Getting Information For product information product assistance service information or to order accessories please contact 3M Customer Service at the following numbers In U S or Canada 1 800 328 1371 In other l...

Page 54: ... Weight Approx 85 lbs Video Compatibility NTSC NTSC 4 43 PAL PAL N PAL M SECAM 480p 720p 1080i Computer Video Compatibility VGA to SXGA Mouse Emulation USB Input Output Terminal Computer Input Signals Analog RGB 15 pin mini D Sub Digital RGB DVD D Analog RGB DVI I w Adapter Audio 3 5 mm stereo mini jack Video Input Signals Component Video RCA x3 S Video Mini DIN 4 pin Composite Video RCA x1 Audio ...

Page 55: ...ax 3 0Vp p Audio Output Signal 0 200m Vrms 1k Ohms Video S Video Luminance Signal 1 0Vp p 75 Ohms Chrominance Signal 0 286Vp p color burst 75 Ohms Video Signal 1 0Vp p 75 Ohms Audio Input Signal 200m Vrms 20k Ohms Computer Compatibility Resolution Refresh Rate Horizontal Frequency 640x400 85 Hz 37 9 kHz 60 Hz 31 5 kHz 72 Hz 37 9 kHz 75 Hz 37 5 kHz 85 Hz 43 3 kHz 800x600 56 Hz 35 1 kHz 60 Hz 37 9 k...

Page 56: ...ssociated with such use Any statements related to the product which are not contained in 3M s current publications or any contrary statements contained on your purchase order shall have no force or effect unless expressly set forth in a written agreement signed by an authorized officer of 3M Warranty Limited Remedy Limited Liability This product will be free from defects in material and manufactur...

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