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16  |  3MWTS Series Water Softeners – Installation Instructions

3MWTS Series Water Softeners – Installation Instructions  |  17

Drive Assembly:

Remove the valve cover to access the drive assembly.

The PC board can be removed separately from the drive bracket 

but it is not recommended. Do not attempt to remove the display 

panel from the PC board. Handle the board by the edges. To 

remove the PC board from the drive bracket, unplug the power, 

water meter and motor plugs from the PC board. Lift the middle 

latch along the top of the drive bracket while pulling outward on 

the top of the PC board. The drive bracket has two plastic pins 

that fi t into the holes on the lower edges of the PC board. Once 

the PC board is tilted about 45° from the drive bracket it can 

be lifted off of these pins. To reinstall the PC board, position the 

lower edge of the PC board so that the holes in the PC board line 

up with the plastic pins. Push the top of the PC board towards 

the valve until it snaps under the middle latch, weave the power 

and water meter wires into the holders and reconnect the motor, 

water meter and power plugs.
The drive bracket must be removed to access the drive cap 

assembly and pistons or the drive cap gear cover. It is not 

necessary to remove the PC board from the drive bracket to 

remove the drive bracket. To remove the drive bracket, start 

by removing the plugs for the power source and the water 

meter. Unweave the wires from the side holders. Two tabs on 

the top of the drive back plate hold the drive bracket in place. 

Simultaneously lift the two tabs and gently ease the top of the 

drive bracket forward. The lower edge of the drive bracket has 

two notches that rest on the back plate. Lift up and outward on 

the drive bracket to disengage the notches.
To reassemble, seat the bottom of the drive bracket so the 

notches are engaged at the bottom of the drive back plate. Push 

the top of the drive bracket toward the two latches. The drive 

bracket may have to be lifted slightly to let the threaded piston 

rod pass through the hole in the drive bracket. Maintain a slight 

engaging force on top of the drive bracket while deflecting the 

bracket slightly to the left by pressing on the side of the upper 

right corner. This helps the drive gears mesh with the drive cap 

assembly. The drive bracket is properly seated when it snaps 

under the latches on the drive back plate. If resistance is felt 

before latching, then notches are not fully engaged, the piston 

rod is not in the hole, the wires are jammed between the drive 

brackets and drive back plate, or the gear is not engaging the 

drive cap assembly. To inspect the drive gears, the drive gear 

cover needs to be removed. Before trying to remove the gear 

cover, the drive bracket must be removed from the drive back 

plate. (Refer to the proceeding instructions regarding removing 

the drive bracket from the drive back plate. The drive gear cover 

can be removed from the drive bracket without removing the 

motor or the PC board.) The drive gear cover is held in place on 

the drive bracket by three clips. The largest of the three clips is 

always orientated to the bottom of the drive bracket. With the 

PC board facing up, push in and down on the large clip on the 

drive gear cover. Handle the cover and the gears carefully so 

that the gears do not fall off of the pegs in the cover.
Replace broken or damaged drive gears. 
Do not lubricate any of the gears. Avoid getting any foreign 

matter on the reflective coating because dirt or oils may 

interfere with pulse counting.
The drive gear cover only fits on one way, with the large clip 

orientated towards the bottom. If all three clips are outside of 

the gear shroud on the drive bracket and the drive gear cover 

slips easily into place.

The drive bracket does not need to be removed from the drive 

plate if the motor needs to be removed. To remove the motor, 

disconnect the power and motor plugs from the jacks on the 

PC board. Move the spring clip loop to the right and hold. 

Rotate the motor at least a 1/4 turn in either direction so the 

wires are vertical (up & down) before gently pulling on the wire 

connectors to remove the motor. Pulling directly on the wires 

without rotating the motor may break the wires off the motor.
Replace the motor if necessary. Do not lubricate the motor or 

the gears. To reinstall the motor, move the spring clip loop to the 

right and hold.
Gently turn the motor while inserting so that the gear on the 

motor meshes with the gears under the drive gear cover. Release 

the spring clip loop and continue to rotate the motor until the 

wires are horizontal and the motor housing engages the small 

plastic bulge inside the drive bracket motor retainer. Reconnect 

the motor plug to the two-pronged jack on the lower left hand 

side of the PC board. If the motor will not easily engage with the 

drive gears when reinstalling, lift and slightly rotate the motor 

before reinserting. Reconnect the power.
Replace the valve cover. After completing any valve 

maintenance, press and hold NEXT and REGEN buttons for 3 

seconds or unplug power source jack (black wire) and plug back 

in. This resets the electronics and establishes the service piston 

position. 

Drive Cap Assembly, Main Piston and Regenerant Piston

The drive assembly must be removed to access the drive cap 

assembly. The drive cap assembly must be removed access the 

piston(s). The drive cap assembly is threaded into the control 

valve body and seals with an o-ring. To remove the drive cap 

assembly use the special plastic wrench or insert a ¼” to ½” flat 

blade screwdriver into one of the slots around the top 2” of the 

drive cap assembly so it engages the notches moulded into the 

drive back plate around 2” or the piston cavity. See Figure 5 on 

page 5-3. The notches are visible through the holes. Lever the 

screwdriver so the drive cap assembly turns to the left. Once 

loosened, unscrew the drive cap assembly by hand and pull 

straight out. The drive cap assembly contains the drive cap, 

the main drive gear, drive cap spline, piston rod and various 

other parts that should not be dissembled in the field. The 

only replaceable part on the drive cap assembly is the o-ring. 

Attached to the drive cap assembly is the main piston and a 

regenerant piston.
The regenerant piston (the small diameter one behind the main 

piston) is removed from the main piston by pressing sideways 

and unsnapping if from its latch. Chemically clean in dilute 

sodium bisulfite or vinegar, or replace the regenerant piston if 

needed. After cleaning, rinse the component with clean water 

before wiping with a clean cloth. To remove the main piston fully 

extend the piston rod and then unsnap the main piston from its 

latch by pressing on the side with the number. Chemically clean 

in dilute sodium bisulfite or vinegar, or replace the main piston. 

After cleaning, rinse the component with clean water before 

wiping with a clean cloth. 
Reattach the main piston to the drive cap assembly. Reattach the 

regenerant piston (if needed) to the main piston. Do not lubricate 

the piston rod, main piston or regenerant piston. Lubricant 

will adversely affect the clear lip seals. Reinsert the drive cap 

assembly and piston into the spacer stack assembly and hand 

tighten the drive cap assembly. Continue to tighten the drive cap 

assembly using a screwdriver as a ratchet until the black o-ring 

on the spacer stack assembly is no longer visible through the 

drain port. Excessive force can break the notches moulded into 

the drive back plate. Make certain that the main drive gear still 

turns freely.
The exact position is not important as long as the main drive gear 

turns freely. Reattach the drive assembly to the control valve 

and connect all plugs. After completing any valve maintenance, 

press and hold NEXT and REGEN buttons for 3 seconds or unplug 

power source jack (black wire) and plug back in. This resets the 

IMPORTANT NOTE: 

Disconnect the power source plug (black wire) from 

the PC board prior to disconnecting the motor or water 

meter plugs from the PC board. The power source plug 

connects to the four-pin jack. The motor plug connects 

to the two-pin jack on the left-hand side of the PC board. 

The water meter plug (grey wire) connects to the three-

pin jack on the far right-hand side of the PC board.

Summary of Contents for 3MWTS Series

Page 1: ...Models 3MWTS100 3MWTS150 3MWTS200 Homeowner Please retain for operation and future maintenance instructions Installation and Operating Instructions for 3MWTS Series Water Softeners ...

Page 2: ...n these instructions for future reference Failure to follow installation operation and maintenance instructions may result in property damage and will void warranty Intended use The 3MWTS Series Water Softener is intended for use in softening water in homes and has not been evaluated for other uses The system must be installed indoors near the point of entry of a home water line and be installed b...

Page 3: ...install if water pressure exceeds 125 psi If your water pressure exceeds 552 kPa you must install a pressure limiting valve Contact a plumbing professional if you are uncertain how to check your water pressure Do not install where water hammer conditions may occur If water hammer conditions exist you must install a water hammer arrester Contact a plumbing professional if you are uncertain how to c...

Page 4: ...o be a very wise choice When properly installed operated and maintained your new water softener will provide years of dependable service Before starting the installation please read this entire manual for an overview and then follow the installation instructions Failure to follow the instructions will void the warranty Inspecting and handling your softener Inspect shipping carton and the equipment...

Page 5: ... install the water softener in a location where freezing temperatures occur Freezing may cause permanent damage and will also void the factory warranty 6 Allow sufficient space around the installation for easy servicing 7 Provide a non switched 110V 60Hz 220V 50Hz for specified systems power source for the control valve WARNING To reduce the risk associated with ingestion of contaminants Do not us...

Page 6: ...TE DRAIN WASTE DRAIN CAUTION To reduce the risk associated with property damage due to water leakage Read and follow Use instructions before installation and use of this water treatment system Installation and use must comply with existing state or local plumbing codes To reduce the risk associated with property damage due to plugged water lines Pay particular attention to correct orientation of c...

Page 7: ... 1300 345 837 Remove the packing from unit and discard according to local state and federal regulations Locate the parts package and install the bypass and adapter fittings on the control valve to facilitate the connection to the customer s water supply STEP 2 NOTE Extension legs should be installed only whenever a salt dosage on any model softener is more than 6 kg Models utilizing 381 mm x 381 m...

Page 8: ...not use pliers or wrenches to tighten as damage may occur and will void the manufacturer s warranty STEP 10 Install the overflow line to the brine tank overflow fitting fig 2 The overflow discharge must be lower than the overflow fitting Do not interconnect overflow line with valve drain line STEP 11 Make certain the bypass valve inlet and outlet knobs are in bypass position After all plumbing con...

Page 9: ...ers Treated Water Exits NORMAL OPERATION BYPASS OPERATION SPECIAL SERVICE INSTRUCTIONS Under normal circumstances removal of the valve should not be required However if it must be removed disconnect the plumbing attached to the bypass valve first Then rotate the valve head assembly to the left or counter clockwise Before attempting any disassembly pressure should be relieved by shutting off water ...

Page 10: ...ess REGEN to return to previous step STEP 5 Next Regeneration Time hour Set the hour of day for regeneration using or buttons AM PM toggles after 12 The default time is 2 00 a m Press NEXT to go to Step 5 Press REGEN to return to previous step STEP 6 Next Regeneration Time minutes Set the minutes of day for regeneration using or buttons Press NEXT to exit Installer Display Settings Press REGEN to ...

Page 11: ...ed on that day Continue to press the button to show the maximum number of gallons treated for the last 63 days This display will show dashes if a water meter is not installed Press the NEXT button at any time Press REGEN to return to previous step STEP 6 Current flow rate Turn the water on at one or more taps in the building The flow rate in gallons per minute will be displayed If flow stops the v...

Page 12: ...urn to previous step STEP 4 Total gallons used since start up This display shows the total gallons This display shows the total days since start up Press the NEXT button to go to the next step Press REGEN to return to previous step STEP 5 Total days since start up This display shows the total days since start up Press the NEXT button to go to the next step Press REGEN to return to previous step ST...

Page 13: ...ed to as manual regeneration There may be a period of heavy water usage because of guests or a heavy laundry day To initiate a manual regeneration at the present delayed regeneration time press and release REGEN The words REGEN TODAY will flash on the display to indicate that the system will regenerate at the pre set delayed regeneration time NOTE If you pressed the REGEN button in error pressing ...

Page 14: ...n fouled resulting in reduced softening capacity and rust stained fixtures Mixing one to two ounces of Iron Reduction Media with every 36 kg of salt added to brine tank will help minimize these problems from occurring Please contact our Technical Service at 1300 345 837 for additional information Periodically Check Time of Day Setting Please contact your Dealer Installer or our Technical Service a...

Page 15: ... piston not in home position seconds Press NEXT and REGEN for 3 seconds or unplug power source jack black wire and plug back in to reset control valve Motor not inserted fully to engage pinion motor wires broken or disconnected motor damaged Check motor and wiring Replace motor if necessary Drive gear label dirty or damaged missing or broken gear Replace or clean drive gear Drive bracket incorrect...

Page 16: ...es are vertical up down before gently pulling on the wire connectors to remove the motor Pulling directly on the wires without rotating the motor may break the wires off the motor Replace the motor if necessary Do not lubricate the motor or the gears To reinstall the motor move the spring clip loop to the right and hold Gently turn the motor while inserting so that the gear on the motor meshes wit...

Page 17: ...lip Do not use petroleum jelly oils or other unacceptable lubricants on o rings A silicone lubricant may be used on the o ring on the elbow or the white retainer Water Meter or Meter Plug The water meter assembly is connected to the PC board by a wire If the entire water meter assembly is to be replaced remove the control valve cover and disconnect the power source and water meter plugs from the P...

Page 18: ...ime of day Timer improperly set Reset timer Water continuously flows to drain Foreign material in control valve Remove piston assembly and inspect bore remove foreign material and check control in various regeneration positions Internal control leak Replace seals and or piston assembly Control valve jammed in brine or backwash position Replace piston seals and spacers Water tastes salty Salt setti...

Page 19: ...NPT 1 NPT Media tank Dia x Ht in 8 x 44 10 x 44 10 x 54 Overall D H w Valve in Width Including Brine Tank 33 35 35 Depth 15 15 15 Height Including Valve 53 53 63 Brine Tank W x D x H in 15 x 15 x 34 15 x 15 x 34 15 x 15 x 34 Salt settings below 6 require removal of the salt grid Salt settings above 24 require optional 18 x 33 brine tank Brine Tank Capacity Without Salt Grid Leg Extensions 180 180 ...

Page 20: ...cific performance specifications intended to minimize the amount of regenerant brine and water used in their operation These softeners have a rated softener efficiency of not less than 3350 grains of total hardness exchange per pound of salt based on sodium chloride and shall not deliver more salt than their listed ratings The rated salt efficiency is measured by laboratory tests described in NSF ...

Page 21: ...0095439 3 70020095439 4 6 Brine Tank Complete Brine Tank Complete w Extension Kit optional BT1534X BT1534X BT1534X EXT Description Part Number Wrench 70020120914 Retaining Clip 70020190826 Drain Line Insert 70020182971 Drain Line Elbow Nut 70020120906 Drain Line Elbow 70020225549 1 NPT to 1 BSP cross over nipple 316SS AK200118581 1 NPT female socket 316SS NPTCFC025A AK200118573 12VAC 500MA power s...

Page 22: ......

Page 23: ...an approved pressure limiting device preceding the filter and the pressure and temperature do not exceed the limits stated herein This warranty does not extend to mechanical damage caused during installation or use To claim under this warranty contact 3M on 1300 345 837 This warranty only applies to 3M Customers who purchase the 3M WTS Water Softener Series sold by 3M This warranty is provided in ...

Page 24: ...ation Sciences Division Bldg A 1 Rivett Road North Ryde NSW 2113 Phone 1300 367 362 Fax 1800 671 599 Web www 3Mpurification com au 3M New Zealand Ltd Separation and Purification Sciences Division 94 Apollo Drive Rosedale Auckland 0632 Phone 0800 362 886 Fax 0800 362 880 Web www 3M com nz ...

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