ProJet
®
860
Pro
User Manual
Troubleshooting the ProJet x60Pro
3dscentral.3dsystems.com
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5/12/13
7.3 Print Head Errors/ Weak Parts
There are a number of Error Codes the printer may report that all relate to the print heads, and that all
share a common set of solutions. The same solutions also apply to parts that are weak and break too eas-
ily.
Error Codes covered in this section:
•
Error 1000 Unknown head error
•
Error 1001 Head Power Fail
•
Error 1003 x Head Error
•
Error 1004 x Head Error
•
Error 1005 x Head Error
•
Error 1006 x Head Too Hot
•
Error 1007 x Head Error
•
Error 1009 x Head Error
•
Error 1010 x Head Error
•
Error 40800 x Head Error
•
Error 40801 Headcard Power Fail
•
Error 40802 x Use Only HP11
•
Error 60700 Head X temperature calibration failed
•
Error 60701 Head X invalid serial number
•
Error 60702 Head X temperature too high
•
Error 10040 Pogo Comm Error
For more detailed information on what these errors mean, see
Section 7.13, ’Error Codes and Messages -
Background Details’
.
7.3.1 Try This First
Most often, these errors (and weak parts) are caused by accumulation of Core, binder, and debris on the
print heads. Dirty print heads, in turn, are very often caused by a service station that is dirty and not clean-
ing the heads properly.
The first solution to try is to clean the service station thoroughly. See
Section 3.5, ’Clean The Service Sta-
tion’
.
If this fails to solve the problem, use the troubleshooting flowchart below.
How to do it
To remove the printheads and clean the pogo pins, follow the steps in
Section 5.2, ’Change Print Head(s)’
.
