3D Systems, Inc.
64
MATERIAL QUALITY GUARANTEE ERROR MESSAGES
MOTION SYSTEM ERROR MESSAGES
MESSAGE
CAUSE
ACTION
RT_ERROR: AirPurge 1 (or 2)
Not Support (or build) material
cartridges not detected
•
Printer is out of material cartridge .
Add the specified material cartridge, install a clean
build platform and repeat the build job .
If error message occurs again, contact your Technical
Support Hotline .
Support (or build) material
cartridge not melted
•
A cold cartridge was added to the and
it did not have enough time to melt
before the printer requested material .
The build will abort if it needs to use the questionable
cartridge to finish the build.
Install a clean build platform and repeat the build job
after the printer has reached build temperature .
If error message occurs again, contact your Technical
Support Hotline .
Support (or build) material
cartridge expired
•
The material identification system
detected expired material .
Follow the discard instructions posted on the touch
screen .
Support (or build) material
cartridge incorrect type
•
A material cartridge was inserted into
the wrong holder .
The build will abort if it needs to use the questionable
cartridge to finish the build.
Follow the discard instructions posted on the touch
screen .
If error message occurs again and you have inserted
the correct material cartridge into the correct holder in
drawer, contact your Technical Support Hotline .
MESSAGE
CAUSE
ACTION
X-Following ERROR
•
An attempt to open the build chamber
door was made, or position sensor
errors occurred
Ensure the build chamber door is secured, then cycle
power to the printer . If error message occurs again,
contact your Technical Support Hotline .
Negative Firing Delay
•
Variations in scanning axis velocity .
Cycle power to the printer . If error message occurs
again, contact your Technical Support Hotline .
SPause Timeout ERROR
•
Position sensor contamination .
Cycle power to the printer . If error message occurs
again, contact your Technical Support Hotline .
MESSAGE
CAUSE
ACTION
RT_ERROR: UV Lamp Power
Too Low
•
UV sensor detected a possible fault
Variations in scanning axis velocity .
Cycle power to the printer . If error message occurs
again, contact your Technical Support Hotline .
CAUTION: To prevent skin exposure to
uncured part material, do not handle
parts in a build without wearing gloves if
a UV lamp problem occurred during the
build .
UV SUBSYSTEM ERROR MESSAGE