3D Systems ProJet 3500 Max Series User Manual Download Page 59

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3D Systems, Inc.

Review VisiJet material handling and disposal safety guidelines in Build Material Safety section of this guide before cleaning

the waste drawer .
Clean printer’s waste drawer as follows:
•

Verify that the printer is OFFLINE .

•

Wear protective gloves . Refer to Personal Protection Equipment .

•

Open waste drawer and remove waste pan .

•

Dispose of pan if required . Refer to Disposal .

•

Gently scrape any material stuck onto interior surface of waste drawer. Use a flexible plastic scraper to avoid damaging

the paint .

•

Vacuum inside waste drawer to remove scrapping .

•

Wipe inside surfaces of waste drawer using a clean cloth and all-purpose spray cleaner .

•

Replace waste pan .

CLEANING THE WASTE DRAWER

RETURN PRINTER FOR REPAIR

•

When shipping the printer for service or repair, use the original shipping carton and packing material . Shipping damage as a result

of inadequate packing is your responsibility . If you have already disposed of the packing material, contact 3D Systems Customer

Support for information on repacking the printer .

TIPS FOR OUR CUSTOMERS

We want you to have the very best possible experience with the material delivery system on your new ProJet® 3500Max and 3510

series system . These tips are important to ensure you understand the key points about the system; it is included in the accessory kit

that shipped with your printer . Please see TIPS FOR OUR CUSTOMER in 3DS Central to get TIPS for Material Handling .

Summary of Contents for ProJet 3500 Max Series

Page 1: ...User Guide Original Instructions ProJet 3500 Max 3510 Series 3D Professional Printer ...

Page 2: ...KAGING 11 DPPro UPGRADE KIT 11 IMPORTANT SAFETY INFORMATION 12 Safety Symbols and Definitions 12 General 12 Safety Guidelines 12 Electrical 13 Ultraviolet UV Light 13 PART MATERIAL SAFETY 14 Disposal 14 Irritant 15 Inhalation 15 Handling Finished Parts 15 Hygienic Practices 15 Health Hazards Irritant 15 Material Handling 16 Emergency MSDS 16 Packaging Inspection 16 Part Building 16 Personal Protec...

Page 3: ...unts 33 Print3D App optional 34 OPERATIONS 35 Preview Build Job 35 Save a Print Job 39 Submit a Print Job 40 Manage a Print Job 45 Printer Status 46 Emptying Waste Drawer 46 Removing Print Platform 47 Remove Part from Print Platform 47 Material Changeover Wizard 48 Shutting Down Printer 49 Printing Batch Submission for Production Environment 50 Printer Batch Processing Setting Job Parameters via I...

Page 4: ...on Error Messages 63 Head Maintenance Station Error Messages 63 Material Quality Guarantee Error Messages 64 Motion System Error Messages 64 UV Subsystem Error Message 64 Vacuum Regulator Error Messages 65 Power Outage 65 FINISHING 66 OTHER DOCUMENTS 66 SERVICE AND SUPPORT 66 How to Order Parts 66 FREQUENTLY ASKED QUESTIONS 67 GLOSSARY OF TERMS 68 22 23 24 25 26 21 20 4 ...

Page 5: ... Provides information on preparing the printer for printing using the software and how to send test and demo builds to the printer from your computer Also refer to your online help for software instructions Operations Describes loading and running the printer start and stop build jobs monitor and control build jobs unload build parts and disposing waste material Error Messages Defines the error me...

Page 6: ...Hz using an Inductive Loop System as a Radio Frequency Identification device RFID This RFID device complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 European Council Directive 99 5 EC and all applicable local laws and regulations Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must ...

Page 7: ...AND POST PROCESSING GUIDE This document has everything needed to guide you in safely handling and disposing of VisiJet material including relevant regulatory guidelines for material disposal worldwide It also provides information on how to clean parts once the build process is completed ProJet 3 D PRINTERS FACILITY REQUIREMENTS GUIDE This guide provides the dimensional data that is required when t...

Page 8: ...t M3 Proplast natural VisiJet M3 Navy VisiJet M3 Techplast Grey VisiJet M3 Procast Support Material VisiJet S300 hands free melt away wa Email Notification Provides email notification to the user when their job begins completes aborts and if the system is low on material at any time during their build Users can set their defaults and make changes as to what emails they will receive via the Job Opt...

Page 9: ...s for dental professionals The system can generate hundreds of units each cycle The wax ups have a smooth surface finish and can be cast or pressed with conventional techniques The large build volume and optional part stacking and nesting capabilities enable unattended operation ideal for high volume production Printing Mode High Definition HD Ultra High Definition UHD Net Build Volume xyz HD Mode...

Page 10: ...ition Smooth HDX High Definition Plaster HDP Net Build Volume xyz All Modes 11 75 x 7 3 x 8 inches 298 x 185 x 203 mm Resolution xyz UHD Mode 750 x 750 x 890 DPI xyz 29μ layers HDX HDP Mode 375 x 375 x 790 DPI xyz 32μ layers VisiJet Materials Part Materials VisiJet M3 Dentcast VisiJet M3 Stoneplast VisiJet M3 Pearlstone Support Material S300 ...

Page 11: ...he entire build volume by stacking parts vertically in the z direction to fill up the entire build envelope with parts The user can control the space between layers to minimize support material usage and build time Hours can be saved by stacking parts and submitting single long builds overnight and weekends Bounding Box Display in Print Preview allows file sizes that were previously too large for ...

Page 12: ...ks they are authorized and certified to complete UV Radiation Hazard Invisible UV radiation is accessible in the vicinity of this sign or behind the panel Radiation can cause eye injury Access panels are for service only and should be opened only by certified service personnel Electrical Shock Hazard High voltage electricity is accessible in the vicinity of this sign or behind the access panel Hig...

Page 13: ... if chamber door is opened while a build job is in progress If a build job is running abort build job before attempting to open chamber door To prevent eye injury ultraviolet UV light inside the chamber will not operate when chamber door is open When closed the chamber door keeps UV radiation from escaping The chamber door remains locked if build job is paused Ultraviolet UV Light Do not ignore wa...

Page 14: ...sposal service provider a copy of the part material MSDS SDS and possibly other forms included in the Appendix of your VisiJet Material Handling Guide such as Waste Profile Worksheet and SNUR Significant New Use Regulation U S only A report will be provided indicating disposal require ments as well as a quotation for regularly scheduled pickups If assistance is needed locating a waste disposal pro...

Page 15: ...red material is toxic if ingested Uncured material must not be present where food and drink are stored prepared or con sumed and not ingested After handling materials wash hands with soap and water before consuming or preparing food Handling Finished Parts Finished cured parts can be handled or disposed of the same as standard household plastic products VisiJet parts are not recyclable VisiJet mat...

Page 16: ...ng service by a 3D Systems Technical Support Representative Flammability and Combustibility Do not expose materials to heat at or above 230 F 110 C flames sparks or any source of ignition Though the U S Department of Transportation does not consider VisiJet materials a flammability hazard they do classify them combustible based on flash points For more information on VisiJet material flash points ...

Page 17: ...pport for a service visit to determine and repair the source of leakage Small spills of uncured liquid part material can be cleaned up using disposable towels non reusable rags or absorbing materials such as sawdust clay diatomaceous earth or activated charcoal If spilled material is hot liquid wait until cools and gels before wiping up After wiping up the spill wipe surface with denatured or isop...

Page 18: ...inter detects an expired cartridge it aborts the build and rejects the cartridge Support white material must be loaded in the left side of material drawer VisiJet part black material cartridges must be loaded in the right side of material drawer Before loading cartridges into printer inspect the cartridges for signs of damage or leakage Do not load a damaged or leaking cartridges Dispose of materi...

Page 19: ...240 VAC 50 Hz 15 A 1 P N 23417 802 XX Hong Kong 200 240 VAC 50 Hz 15 A 1 P N 23417 802 XX Italy 200 240 VAC 50 Hz 15 A 1 P N 23417 802 XX Japan 100 127 VAC 60 Hz 15 A 1 P N 23417 802 XX Switzerland 200 240 VAC 50 Hz 15 A 1 P N 23417 802 XX United Kingdom 200 240 VAC 50 Hz 15 A 1 P N 23417 802 XX NETWORK INTERFACE The ProJet Production Printing System requires an Ethernet network connection to tran...

Page 20: ... The material delivery module consist of four material cartridge holders the two left side holders are for the support material white cartridges The right side of the module are for two part material black cartridges Once materials are heated they are feed to the printhead Material waste is generated by two processes cleaning the printhead array plate and planariza tion The cleaning process involv...

Page 21: ... submit preview confirm and delete jobs from the queue If the traffic light on the icon is red the printer is waiting for interaction If the icon is green the printer is printing E3 Printer Power Outlet The Client Manager allows you access to the available printers in your network Load the 3 D Modeling Client Software from the USB packaged with the printer accessories kit An autorun file on the US...

Page 22: ... when going through the warm up stages Main purpose is for print progress Message displays a printer s state status messages Status Screen Indication Navigation Icons Preview shows an image of what is currently printing Start place the printer online offline resume a paused print Pause pauses the print Stop place the printer offline abort print Light toggle the chamber light on and off Indicates t...

Page 23: ... and email setup is completed a test email can be sent to your email to ensure that the machine email and the admin email are communicating Settings Screen Main Print Screen The main print window displays all the build files by name and mode in the build queue along with allowing the user to change the build order delete the build and display specific details about the print Queue Edit Mode after ...

Page 24: ...material use If the file has been printed this window will also display the print start and completed aborted time Emulates the four material delivery modules MDM positioned in the material drawer The display shows if it is a support or part MDM If material is installed image of the bottle will display along with the material type the amount of material in the bottle and an information Icon If the...

Page 25: ...address Printer Usage provides printer usage information in hrs mins secs and how much material has been used Upgrades If an upgrade is available the text box will be enabled to upgrade to a Plus or a Max Material Change Wizard if material swap is needed the change wizard purges the old material out of the printer and performs a test print to ensure the new material is printing Printer Shutdown Cl...

Page 26: ...th due to sudden unexpected mechanical motion POWER ON PRINTER 1 Plug printer power cord into printer s rear panel socket A and into the facility s grounded power outlet NOTE If 200 240 VAC required connect power cord to external transformer and then plug transformer power cord into a grounded power outlet 2 Place switch located at the rear of printer to the ON position B 3 Wait 4 hours for printe...

Page 27: ...s necessary to remove cartridges CAUTION When fully melted hot material cartridges are removed from the MDM do not lay the cartridges on the side the material will solidify in the vent cap cause the vent to clog Do not reuse the cartridge in the MDM without turning the clogged vent cap 1 1 2 turns Doing so will cause the cartridge to collapse and may cause damage to the MDM CAUTION Please keep bot...

Page 28: ...lten material may be present in the MDM holder after the bottle is removed If a large pool of material is present latch is submerged and walls of MDM are reached do not place a clean material bottle into holder The holder will require cleaning before inserting a new bottle Caution The MDM holder and molten material will be hot avoid touching the sides of the holder during the cleaning process Wear...

Page 29: ...ating tab at the back of carriage A 4 Align platform s front notch B front locating tab 5 Slide the latch release back and insert latch s tab into the print platform s front notch 6 Release latch to secure print platform 7 Close the front door and press Play on operator s panel to bring the printer ONLINE C 8 To remove the platform push latch back and lift platform from x carriage A B C ...

Page 30: ... USB port in the computer If installation program does not start when loaded select and run Setup exe from the root directory of the USB 2 After successfully installing software select Start from the Program menu and then select 3 D Modeling Client icon The printer window will appear NOTE A shielded Ethernet cable is required when connecting from the printer to the your computer Ethernet Cable Pow...

Page 31: ...or a printer name After entering a name an icon for the printer appears in the 3 D printer window Once an icon for a printer exists click it to add files for a build job preview a build job submit a build job or manage a build job in progress 6 Select the IP address for desired printer click OK The client software prompts for a printer name After entering a name an icon for the printer appears in ...

Page 32: ...n the Tools icon B and select Print Diagnostics C on the menu Select Test Print or Demo Print D and click on Yes E to confirm printer is online The printer will begin printing If printer is offline click No and return to the Status Screen to take printer Offline Return to the Test Print Demo Print menu to start your print 3 After the print is completed the message Remove Print will display in the ...

Page 33: ...MTP Port Primary DNS User Name User Password Use TLS see Suggested Settings for Internal External SMTP Settings below for settings 4 Press Save to save your settings E 5 Return to Alerts and select Admin Email F Finger tap on Email Address the keyboard will display Type in your e mail address where you want the Printer Alerts to be sent and press save G NOTE The printer alerts can be control by th...

Page 34: ...ur internal server s port User Name your server s user name User Password your server s password Admin E mail address your e mail Use TLS N Google Mail i e Gmail SMTP Server smtp gmail com or 74 125 45 109 SMTP Port 00587 or 00465 User Name your user name Login Password your pass wordAdmin E mail address yourusername gmail com Use TLS Y User Password your password Admin E mail Address yourusername...

Page 35: ...and 3 D Client Software In addition this section describes how to remove the build platform how to empty the waste drawer and how to shut down the printer PREVIEW BUILD JOB Print Preview allows you to view your print in various views it also allows you to manipulate your print while viewing an image of your print in the build envelope 17 ...

Page 36: ...s submitted it can be manipulated in print preview Trackball View Change the platform viewing area Normal dragging with the left mouse button pressed down rotates the viewing area When using the right mouse button the build envelope can be dragged around within the viewing area Triangle Selection Select one or more individual triangular facets on parts Afterwards press the shift key while clicking...

Page 37: ...n part icons to rotate the part until the selected triangle faces the selected direction Triangles can be selected on several parts before clicking an align Parts Facing icons so that all parts can be aligned together Deselect all Triangles Use the deselect all triangles to deselect the triangular facets on parts Select all Deselect all Select a multiple parts the parts will high light once select...

Page 38: ...eaning all axes get the same scale factor or differently in each axis Select one or several parts and click on the scale icon the dialog box appears Enter a scale value then click the apply Scale values are absolute A value of 100 always returns the object to its original scale 200 is always twice the size of the original Align Parts Facings Align Parts Facings Align Parts Facings X Y Align Parts ...

Page 39: ...to open printer s Info window Select Job name to be saved Choose Job Default Options In the Default Job Options select Save Job then click OK Note After submitting jobs to modelers queue it cannot be saved unless Save Job was selected When a build job with the Save Job option enabled reaches Pending status another job with the suffix s is added to the queue For more information see Saving Repeat a...

Page 40: ...Line during the job submittal process Place the modeler on line after the job is submitted Click on the printer s icon in the modeler s window The printer s Info window opens SUBMIT A PRINT JOB In printer s Info window click Submit to open Submit dialog box ...

Page 41: ...s Add parts in Preview window After you have added at least one STL file use Preview window to view build jobs in three dimensions and to add more STL files if desired Sam ple STL files are in the 3 D Modeling Client Samplesfolder Browse files in Select CAD files window When files are selected file names appear in build job parts list of Submit dialog box Click Options button on Submit dialog box ...

Page 42: ...acy apply the X Y and Z Shrink Comp values then measure your parts and refine these values Refer to 8 10 Shrink Compensation for ProJet VisiJet Materials Click Preview on Submit dialog box If the file you are trying to preview is beyond the threshold of a certain file size the system will automatically access the Bounding Box Display feature See Section 8 1 Preview Build Job for details Manipulate...

Page 43: ...ubmit on Submit dialog box if you did not preview the job or click Submit tool bar button in the Preview window if you did preview the job Both the 3 D Modeling Client and Print Preview now check to make sure that the maximum allowable accumulated build file size on the machine is not exceeded during job submission The maximum threshold for job submission is roughly two gigabytes or 40 000 000 tri...

Page 44: ...Confirming Build Jobs When the Operator panel shows PLATFORM EMPTY Y N ver ify platform is clean and free of debris If required press NO and remove build platform from the printer to replace Close chamber door and press Online button to bring the printer online A dialog box will display asking PLATFORM EMP TY Y N select YES Otherwise select No and install a clean platform If the display shows plea...

Page 45: ...ild job Click printer s icon in client software to open printer s Info window Select build job with Job Status of Needs Confirm or Saved Click Confirm button or choose Job Confirm located on the tool bar of the printer window A dialog box with ask if you want to submit click Yes NOTE Confirming saved jobs generates a Pending build job whose name lacks the _s suffix However saved jobs remain in the...

Page 46: ...in Material Safety Keep disposal records if local law requires Wear gloves when removing and disposing waste material To remove waste pan If the printer is idle open the waste drawer If the printer is operating press Pause on the Status Screen When pause is completed open waste drawer Remove waste pan and place it in a plastic bag Remove contents by scraping the block of waste out from pan and put...

Page 47: ... latch lift platform from x carriage job_name Remove Print open chamber door Slide latch back REMOVE PART FROM PRINT PLATFORM Place warm platform of parts in a freezer for a few minutes As the parts and platform cool they contract at different rates and separate Alternatively the parts can be mechanically separated from the build platform by force using a tool such as a thin blade ...

Page 48: ...ng for confirmation D Select Yes The printer will start the purge process that will take approximately two hours After the cycle is completed a test print will begin to ensure that the old material has been purged and the test print is printing with the new material CAUTION Before removing waste materials from the waste drawer adhere to all personal and safe handling of materials described in Mate...

Page 49: ...t enters Standby or Conserve mode respectively In these energy saving states the printer s heaters are partially cooled and many other components are disabled The heaters are cooler in Conserve mode more than Standby mode It takes less time for the printer to warm up from Standby or Conserve mode than it does from full shutdown power off Warming up from Conserve mode takes more time than from Stan...

Page 50: ...cation reads the job parameters from the given parameter file ini file then prepares packs and sends the jobs to a designated printer The ModelerStatus exe application allows the user to inquire the job status on a designated printer for both current and previous jobs including printing pending completed and aborted Printer Batch Processing Setting Job Parameters via INI File Before running the Mo...

Page 51: ...fy if verify needs to be performed on the parts Verify will not be performed if this field is absent Job Properties Shrink Factor X Shrink Factor Y Shrink Factor Z 0 0 The corresponding shrinkage compensation factors desired in percentage These fields will default to 0 if absent which means no shrinkage compensation is added Job Properties Supports Style Stan dard This key defines the type of supp...

Page 52: ... the modelerbatch exe or modelerstatus exe applications are run without a report file specified The DOS window show below is an example of running the ModelerBatch exe via command window NOTE If any of the directories specified in the command script have folders with spaces in the folder name quotes will required around the directory structure for the script to work If no spaces are present the qu...

Page 53: ...cified file on the job submission NOTE If a filename is not specified for the report file the data will be written to a default file named ReportFile txt This file will be overwritten every time the modelerbatch exe or modelerstatus exe applications are run without a report file specified The DOS window show below is an example of running the ModelerBatch exe via command window Running the applica...

Page 54: ...r 500 The iniFile is not specified for batch processing Specify the parameter IniFile as the argument 501 The specified iniFile does not exist or cannot be opened Please make sure the IniFile exist 502 IP Address field not present Add the IP address 503 IP address cannot be validated Check the IP address 504 Number of Parts field does not present The number of parts must be specified and larger th...

Page 55: ...etting shrink compensation Part building and cleaning in a controlled process will best determine the optimal shrink compensation values for a particular geometry Enter Standard Shrink Compensation Values for the material Open ProJet Accelerator Client software and select the desired printer Select the part to build Select the Options button Material X value Y value Z value SR200 Proplast Techplas...

Page 56: ... can be made using calipers or more advanced metrology methods Make note of the X and Y dimensions of the printed part and mark them as XPART and YPART NOTE If the measurement of the finished part is different from the measurements of the CAD model fine tune the accuracy using scaling factors Determine Scaling Factor to use for the next build Use the following formula calculate the scaling percent...

Page 57: ...ox to enter the above scaling factors Uncheck the Isometric Scale button This allows user to make individual x and y adjustments In the example above the x scaling factor should be 100 0 067 100 067 The y scaling factor should be 100 0 22 100 22 Enter these two numbers in the corresponding scaling boxes for x and y Build Part with Scaling Factors and measure Additional iterations of adjusting scal...

Page 58: ...r of holders CLEANING SURFACES Do not remove any outer panels when cleaning the printer Panels must only be removed by qualified 3D Systems Technical Sup port Representatives Remove dust from outer surfaces of printer by wiping with a clean dry lint free cloth Remove dirt and grease from printer s outer surface by spraying all purpose cleaner on a clean cloth and gently wiping Caution Use only non...

Page 59: ...ean cloth and all purpose spray cleaner Replace waste pan CLEANING THE WASTE DRAWER RETURN PRINTER FOR REPAIR When shipping the printer for service or repair use the original shipping carton and packing material Shipping damage as a result of inadequate packing is your responsibility If you have already disposed of the packing material contact 3D Systems Customer Support for information on repacki...

Page 60: ...None NOT BUILDING The printer is ready to build Press Play to bring printer online ProJet X X month dd yyyyTIME XX XX XX When When printer is initially powered up the latest version of software is briefly displayed NOTE This is the ProJet printer s control code version not the ProJet Client software version None MATERIAL ERROR MESSAGES 20 MESSAGE CAUSE ACTION X PART The current number of black bui...

Page 61: ...inue or STOP to cancel CYCLE POWER TO CONTINUE A severe error occurred The printer cannot recover from it and must be switched off Cycle power to the printer If the error message occurs again contact your Technical Support Hotline DONE REMOVE BUILD The printer completed building the current job Remove the platform Refer to removal of build platform HOMING PRINTHEAD The printer is initializing the ...

Page 62: ...tch off the printer while shutdown is in progress SHUTDOWN COMPLETE Printer cool down is complete printer is ready for power off Wait for OK TO POWER OFF message then switch power off at the printer s rear panel STANDBY The printer is in energy saver mode All internal subsystems are partially cooled and the printer is inactive None The printer will warm to operating temperature when you press any ...

Page 63: ...hpi_open A communication error occurred Cycle power to the printer If this does not restore communication contact your Technical Support Hotline evm6x_init_emif A communication error occurred Cycle power to the printer If this does not restore communication contact your Technical Support Hotline HEAD MAINTENANCE STATION ERROR MESSAGES MESSAGE CAUSE ACTION HMS ERROR Recovery An error occurred durin...

Page 64: ... The build will abort if it needs to use the questionable cartridge to finish the build Follow the discard instructions posted on the touch screen If error message occurs again and you have inserted the correct material cartridge into the correct holder in drawer contact your Technical Support Hotline MESSAGE CAUSE ACTION X Following ERROR An attempt to open the build chamber door was made or posi...

Page 65: ...utage occurs and is restored before anyone can take action the printer will recover as follows The printer advances through warming stages until reaching the required build temperatures If printer was not building when power outage occurred the top line on the LCD panel will display Not Building and bottom line will display Online Menu The printer is ready to accept a build job If printer was buil...

Page 66: ...ock Hill SC 29730 USA tel 803 326 4080 fax 803 324 8810 toll free 800 889 2964 E mail moreinfo 3dsystems com www 3dsystems com NYSE DDD North South America support us 3dsystems com Asia Pacific support apac 3dsystems com Europe Middle East Africa support emea 3dsystems com HOW TO ORDER PARTS New and refurbished parts made by 3D System s manufacturer are used when performing warranty repairs and in...

Page 67: ...tom up one layer at a time STL files are imported into the printer that automatically slices and orients the parts and creates any necessary support struc tures The materials are fed into the printer in a heated semi liquid state and accurately deposited in layers upon the build plat form After completion of the build support structures are simply removed through a post curing process How do mater...

Page 68: ...eeds the materials to the printer during the build process The MDM hold two support cartridges and two part cartridges Waste Material is any uncured support and or build material generated during a build process Debug Log is a text file used for obtaining information for resolving potential problems that may occur with the printer X Axis is the orientation of the part from front to rear on the bui...

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