46
C
HAPTER
4: S
TANDARD
F
EATURES
Redialing a Call
On a 3Com Manager’s Telephone:
■
Pick up the handset and press
Redial
to dial the most recent number
that you called.
OR
■
Use the Call Logs on the display panel to redial a recently missed,
answered, or dialed call.
Forwarding
Incoming Calls
You can choose when and where to forward unanswered incoming calls.
Unanswered calls that come in directly to your extension go to a call
coverage point. You can set different call coverage points for different
conditions: default, no answer, busy, and all calls.
Unanswered calls that come to your telephone through ACD groups,
hunt groups, and calling groups follow the call coverage path that your
administrator sets up for the group. See
“Automatic Call Distribution
Groups, Hunt Groups, and Calling Groups”
in
Chapter 6
.
When you specify call forwarding, you specify the call coverage point and
the condition under which to forward calls.
Call Coverage Points
Your call coverage points are the destinations you forward your calls to
when you do not answer. They can be telephone extensions or external
telephone numbers, your voice mail box, or an automated attendant.
Condition to Forward
Calls
You can choose when to forward calls:
■
Default
—Forwards unanswered incoming calls to your default call
coverage point after a specified number of rings if you have not
specified another condition.
■
Call Forward No Answer
— Forwards unanswered incoming calls to
a call coverage point when your phone rings for a specified number of
rings.
■
Call Forward Busy
—Forwards incoming calls to a call coverage point
when your phone is busy.
If you have multiple lines, all lines must be in use in order for Call
Forward Busy to engage.
Summary of Contents for NBX 900-0208
Page 8: ...8...
Page 18: ...18 CHAPTER 1 GETTING STARTED...
Page 26: ...26 CHAPTER 2 3COM 3103 MANAGER S TELEPHONE...
Page 42: ...42 CHAPTER 3 NBX MESSAGING...
Page 58: ...58 CHAPTER 4 STANDARD FEATURES...
Page 108: ...108 CHAPTER 7 FEATURE CODES...
Page 116: ...116 CHAPTER 8 3COM 3105 AND 1105 ATTENDANT CONSOLES...
Page 124: ...124 APPENDIX A TELEPHONE INSTALLATION AND MAINTENANCE...